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Über BigTime

BigTime ist für professionelle Dienstleistungsunternehmen gedacht, die einen tieferen Einblick in ihre wichtigsten Ressourcen, ihre Gewinne und ihre Produktivität benötigen.

Erfahre mehr über BigTime

Vorteile:

BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month.

Nachteile:

The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.

Bewertungen zu BigTime

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,7/10

BigTime hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 636 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (636)

Jessica
Jessica
Game Programmer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A fantastic tool for managing projects

5,0 vor 2 Jahren

Kommentare: The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Vorteile:

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Nachteile:

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Maddie
Maddie
Game Developer in USA
Verifizierter Nutzer auf LinkedIn
Computerspiele, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Both the interface and the customer service are excellent

4,0 vor 3 Monaten

Kommentare: Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.

Vorteile:

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Nachteile:

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Courtney
Courtney
System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BigTime streamlines our projects efficiently

4,0 vor 3 Wochen Neu

Kommentare: BigTime's live chat feature is fantastic because of how quickly you can get a response. The interface is quite simple to use. When I need to submit my timesheet, I always turn to BigTime, and I've never had any trouble with it locking up on me or taking too long to load or reload the website.

Vorteile:

BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects.

Nachteile:

The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications.

Jenna
Office Manager in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Bigtime

3,0 vor 4 Jahren

Kommentare: Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Vorteile:

I like that you are able to create your own engagements per client.

Nachteile:

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Antwort von BigTime Software

vor 4 Jahren

Jenna, Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few: Knowledge Base Articles/Videos: http://kb.bigtime.net/using-bigtime/#invoicing http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/ http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/ Our Invoicing Webinar: https://youtu.be/yt2LrF9mRAk Schedule a Live Webinar here: https://www.bigtime.net/webinars/ Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing! Thanks again, The BigTime Customer Success Team

Brandon
Brandon
Sales Specialist in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BigTime helps with expense and project management

4,0 vor 2 Monaten

Kommentare: We are using BigTime to handle our expenses and our projects. We've been having some money problems, and our finance department had been using Divvy before they found BigTime. While Divvy did provide us with a bird's-eye view of our spending, BigTime provided us with a glimpse as well as other, more in-depth insights into our expense management challenges.

Vorteile:

You'll be able to teach your coworkers how to use BigTime in no time at all thanks to its straightforward design and user-friendliness. In addition, they sent us materials that taught us how to use the program.

Nachteile:

It's possible to spend a lot of money on BigTime. Since the plan we could afford for BigTime didn't include most of the capabilities we required, we had to cancel certain low-priority projects in order to use BigTime to its full potential.

Joanna
Business Manager in Kanada
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

New to Big Time

5,0 vor 3 Monaten

Kommentare: The implementation process was time consuming but thorough and we had plenty of assistance along the way. There are various way to learn the systems which is great for a team that may not be able to commit to learning at the same time.

Vorteile:

Big Time is so easy to use for time entry, project tracking and reporting. The capabilities of the system are very impressive and the team is committed to continuing to product enhancements.

Nachteile:

The amount of time required to get through the data conversion preparation, reviewing data, training and learning to setup the system.

Greg
Owner in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Service

5,0 vor 5 Monaten

Kommentare: Invoicing and interfacing with QuickBooks is a huge plus for my business

Vorteile:

It is a full featured package with many tools I am not using since they don't apply to my business

Nachteile:

Some features are not intuitive which leads to extra time to complete or change something

Ken
President in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Connect with humans who understand the product and its purpose

5,0 vor 9 Monaten

Kommentare: Fast and effective

Vorteile:

It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

Nachteile:

I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

Suprita
QA Engineer in USA
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Streamlining Professional Services Operations

5,0 letzten Monat Neu

Kommentare: I'm in QA engineering normally, but I've recently taken part in some internal billing related projects where we've consulted out to other firms. Using this software has really streamlined things for me in a way where project management isn't so daunting anymore. I highly recommend the software and would use it again.

Vorteile:

This software really is great for project teams that are working in more of a professional services type setting. It really seems to do it all, whether it's time tracking, project management modules, expenses, financials, resource allocation, etc. For me, the resource allocation portion was actually the most impressive (and important) aspect for me, as it allowed me to continue onward with my normal engineering duties while providing professional services support via this software.

Nachteile:

Project management and billing software is not my forte normally, so it took a little bit of time to figure things out, but I eventually really enjoyed using it, so I have nothing I've disliked necessarily.

Fazal Rahman
Fazal Rahman
Data collection officer in Afghanistan
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Track your tasks and time at the same time and have your invoices ready.

5,0 vor 4 Wochen Neu

Kommentare: Just amazing, I enjoyed and is a profitable experience while exploring it more and more finding out more features, time tracking, and generating invoices is most profitable for me.

Vorteile:

Time tracking, tracking each task and period of task and deadlines, monitoring each team and members' tasks and time, and generating weekly, and monthly timesheets.

Nachteile:

There is nothing to be disliked about BigTimes, it is just the perfect combination.

Shane
Administrative Manager in USA
Tiefbau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Project Management Software +

4,0 vor 3 Jahren

Kommentare: Overall, we have had a very positive experience working with the BigTime team, and the software itself. All of our questions and concerns have been addressed as quickly as they arose.

Vorteile:

BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month. The customer support has also been superb. I have really enjoyed working with the sales and implementation mangers. We decided on BigTime because we needed a Project Management software, and ended up with a slew of other features that has allowed us to cut out some other software subscriptions such as time tracking software.

Nachteile:

The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end. Overall, the time tracking portion does not seem as detailed as Tsheets, our previous time tracking software.

Jessica
Director of Operations in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lots of Options

4,0 vor 3 Jahren

Kommentare: Support team is quick to respond and has multiple options to contact them. Account managers follow up frequently.

Vorteile:

Ease of timekeeping and expense module.

Nachteile:

There are lots of different options to set things up and you need to fine tune what works best for your organization and the other softwares you implement into. Still fine tuning 2 years later to find the best ways to set up projects and tasks for quality reporting. Would like to see white labeling and SSO integrations in the future.

David
Co-Founder & Partner in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Solid Platform for Professional Services Organizations

5,0 vor 4 Jahren

Kommentare: Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Vorteile:

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation.

Nachteile:

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Antwort von BigTime Software

vor 4 Jahren

David, First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you. Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help. Thanks again, The BigTime Customer Success Team

Betty
Administrator in Kanada
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

BigTime is great for consultants working in a remote office environment.

4,0 vor 7 Monaten

Kommentare: I haven't worked with other programs, but overall my experience with BigTime has been very good.

Vorteile:

BigTime time and expense entry for specific job/tasks is easy for users. Invoice creation using the time and expenses entered is seamless, yet flexible. Once invoices have been emailed to my clients I can easily track my client's activity to ensure that the invoice has been viewed. If my email transmission has failed I get a notification.There are plenty of webinars available to use for self-guided learning. Also, there are live webinars for new users to gain knowledge about BigTime. Reading the blog posts is helpful too.BigTime support has been very helpful if I reach out with any issues. I recently worked with [sensitive content hidden] for over an hour to solve an issue. He was very patient and was determined to solve my problem during our call.

Nachteile:

There are a few hiccups with taxation for Canadian users. BigTime has been working on improving these features.I would like to see more options for invoice PDF templates so that the invoices are better looking.I really struggle with customizing BigTime reports when any of the standard reports don't meet my needs.There are a few issues with syncing to QBO, but BigTime support staff have been helpful in trying to resolve these issues.

Scott
Scott
Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Flexible Project SetUp and QBO Integration

5,0 vor 4 Jahren

Vorteile:

We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.

Nachteile:

There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.

Antwort von BigTime Software

vor 4 Jahren

Scott, We are so very thankful for your review - we really thank you for taking the time to post it. :) We are very happy that you're finding BigTime's flexible invoicing system able to provide what you need when it comes time to send your customers the bill. Also, we love that we can make it easy for you to setup your diverse projects with all their various bill rate structures and unique needs. The fact that you are utilizing our Quickbooks integration as well and it's working for your business, well, that's just icing on the cake! Please do reach out to us and let us know if there is any way that we can be of further assistance to you. Thanks again! The BigTime Customer Success Team

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Forschung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Basic system that is easy to use

4,0 vor 5 Jahren

Kommentare: Overall BigTime is a good system that works for what it is suppose to and is simple to use for someone that knows how to use a computer. We have been able to track hours against certain projects by person which helps us with cost estimating. I am sure there are plenty of good systems out there but I have been satisfied for my responsibility when using BigTime.

Vorteile:

The ability to pull out job lists with titles is very convenient for having team review meetings. You are able to pull out most reports into excel and filter and sort from there. Having the task status is very useful for those who utilize that feature. My office does not take full advantage of the capabilities this system offers but does work for us when being used.

Nachteile:

For the new Gantt chart feature I have not been able to use very much but am disappointed it is not able to be exported into excel like the other reports. The difficulty with this system is that it is only as good as your weakest link. For my office enforcing full participation is difficult and that prevents us from taking full advantage. I do not work in accounting but apparently it does not sync as well as it used to for quick books and other software. This makes work duplicated on that end which is really inconvenient. Another item that is irritating is when pulling complete job list you have to do it a certain way or else it will not pull old jobs that you were not listed as team member for. That caused some confusion/concern during review meetings.

Eman
Eman
Recruiting Coordinator in Philippinen
Verifizierter Nutzer auf LinkedIn
Outsourcing/Offshoring, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BigTime saves the time in timekeeping!

5,0 vor 5 Jahren

Kommentare: If you want to have the confidence in the accuracy of how many hours you bill your client for a certain project or if you want your employees to save time in creating their timesheet, choose BigTime!

Vorteile:

BigTime saved us from doing biologs, logging out and also the need of us to keep track by ourselves the time we spent for a single project. It is an online application where you can input how many hours did you consume just to create or to lead a single project versus the other projects that you are doing. BigTime saved me more time in logging in and logging out, and also keeping track with how many hours of work I did for the day.

Nachteile:

What I don't like about BigTime is that sometimes when you submit your timesheet, it creates duplicates times. So instead of just sending 40 hours of work in a week sometimes it gets doubled or tripled.

Antwort von BigTime Software

vor 5 Jahren

Eman, Thanks so much for posting a review for us here - we really appreciate everything you have to say and your taking the time to post a review. :) We are very pleased that our software is saving you time and freeing you up to do your job and run your business - that's precisely what we created BigTime to do! Regarding your duplication of time, please do not hesitate to reach out to our Support team (support@bigtime.net) if this persists, as this is definitely not the norm for BigTime functionality. We'd be happy to help out and get this corrected. :) Feel free to reach out to us on the Customer Success Team as well. Thanks again, The BigTime Customer Success Team

Terri
Office Manager in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Invoicing Webinar

4,0 vor 4 Jahren

Kommentare: I love the software for invoicing.

Vorteile:

I think the software is very user friendly, however, there are parts of it that I have never used and not sure how to use it.

Nachteile:

I think the software is very easy to use, but I would like to know more about how to use the features I don't use.

Antwort von BigTime Software

vor 4 Jahren

Terri, Thanks so much for this review! We're most pleased that you found our Invoicing Webinar useful and that you're also finding your BigTime user-friendly and easy to understand. In regards to learning more about BigTime, there are many options: Knowledge Base: http://kb.bigtime.net/ - we have 100's of articles on almost every topic imaginable about BigTime here. Just type in what you're looking for and hit enter! Blog - https://blog.bigtime.net/ - our weekly updated blog has tons of excellent articles: industry best practices, tips & tricks, frequently asked questions, and much more! Webinars - https://www.bigtime.net/webinars/ - webinars that cover multiple topics offered each month. All free, all the time. Also, please do not hesitate to reach out to our Customer Support or Customer Success Teams - we're happy to help! Thanks again, The BigTime Customer Success Team

Marek
CEO in Polen
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

BigTime Review by M.T.

4,0 vor 7 Monaten

Kommentare: Overall, my experience with BigTime was positive. The platform's robust project management features provided me with the tools I needed to effectively plan and execute my projects. It helped me stay organized, track progress, and manage resources efficiently. While there was a learning curve associated with some advanced features, once I became familiar with the platform, it significantly improved my project management workflows. The availability of support resources and responsive customer service further enhanced my overall experience with BigTime. I would recommend it to others seeking a comprehensive project management solution.

Vorteile:

One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.

Nachteile:

While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.

Ben
Vice President in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Core features have degraded - Buggy updates

2,0 letztes Jahr

Vorteile:

This product is easy to track time with. When features work, the dashboards and reports are helpful for analysis.

Nachteile:

It is difficult to use reporting because it breaks frequently. This seems to have occurred more often over the last several months than earlier in our time using the product. Customer support acknowledges bugs, but development is slow to correct key features, such as the loss of the ability to export simple reports to Excel. The product seems to over promise and underdeliver a lot of the time. We recently upgraded one of the modules based on meetings with the sales team. Shortly after purchasing, key dashboards suddenly stopped working. Communication could be improved. Customer service has acknowledged being aware of a bug before we reported it, but never let us know. I would value communication regarding the health of the product to help with our planning, rather than the frequent marketing notices.

bridget
Accounting/Business Manager in USA
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Efficiency that is well worth the money.

5,0 vor 6 Jahren

Kommentare: Project management efficiency

Vorteile:

Bigtime gives us the ability to manage our projects time and expenses more efficiently and work together cohesively as a team.

Nachteile:

Although I love the ease of reporting, it is a little messy. Granted I have too many... but I would love to see them identified better somehow in the list. bullet points maybe?

Antwort von BigTime Software

vor 6 Jahren

Bridget, Thanks so much for posting your review - it means a tremendous amount to us here at BigTime - your opinion matters to us! We are most pleased that our software is able to make you and your team more efficient and increases your overall cohesiveness. Those are some of our primary goals, so seeing them reflected in your review really makes our day. Regarding your thoughts on the presentation of reports - that's a great idea! How about submitting it as a Feature Request? We love getting new ideas from our users here at BigTime and if you would like to do so, simply send an email to support@bigtime.net. Please make sure you put "Feature Request" in the subject line of the email and provide as much detail in the body of the email as possible so that we're sure that if and when we implement the feature, it is done properly. Our Development Team examines each Feature Request very carefully. We hope to hear from you soon - thanks again! The BigTime Customer Success Team

Mike
CFO in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time users. Software works will and employees like it

4,0 vor 6 Jahren

Kommentare: Chance to comment directly to the company

Vorteile:

Easy to understand for the end user and easy to administer. Sync function works as designed and interface has improved with phone app and new version.

Nachteile:

Missing one feature - Let the admins setup and apply Holiday defaults to employee timesheets. This would eliminate a lot of issues that come up every pay period that includes a Holiday . For example, employees inadvertantly use a regular work code for a Holiday or they manage to use the Holiday code for the entire work week. If it defaulted on the sheets that would eliminate most of this distraction.

Antwort von BigTime Software

vor 6 Jahren

Mike, Thanks so much for taking the time to submit a review! We truly appreciate your words and we're most pleased that you and your users are enjoying BigTime. Regarding the ability to setup and apply holiday defaults, we'll be sure to enter this as a Feature Request! We certainly think that it would be a useful feature to add to BigTime and it's a great idea. Again, thanks so much! The BigTime Customer Success Team

Robin
analyst in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

System is okay, but doesn't have as many nice shortcuts as our old system.

3,0 vor 6 Jahren

Vorteile:

that it keeps the entries from last week so that we don't have to completely start over each week. It is easy to login to system.

Nachteile:

That there are no short cuts for the comments. You can't create custom reports unless you are an administrator - it is hard to find stuff that you entered months ago

Antwort von BigTime Software

vor 6 Jahren

Robin, Thank you so much for your review - we really appreciate the time and the effort to let us know how things are going for you in your BigTime. Regarding the "create report" con below - actually, your BigTime System Administrator can, if they so choose, create a user group which would allow this ability to be assigned to any user. The specific permission would be "Report: BigTime Report Administrator" and if you, as a user, are given this permission, then you can create and edit reports without being a System Admin. Of course, this is ultimately up to your company, however, but the ability to do so exists within BigTime. Regarding the ability to find things that you entered months ago, we would love the opportunity to speak with you more about this. We might be able to provide some tips and tricks or some best practices that could help in this area. Please do drop us an email at success@bigtime.net - we'd love to help! The BigTime Customer Success Team

Christopher
Director in USA
Design, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smooth Transition

5,0 vor 4 Jahren

Kommentare: Overall great experience. rep has been extremely helpful, thorough, and patient! He has made the transition as smooth as smooth could be given the amount of data we had to migrate. If you can you should ask to have him as your migration manager

Vorteile:

Well, it's the next evolution of something we've been using for a long time. Love all the new features, the new, easier to manipulate, analytical tools are great. We are hoping that making this level of control available to project managers will alleviate the manual paperwork workload they currently shoulder given our antiquated invoicing practices.

Nachteile:

It doesn't have the ability to export and sync invoice data to QB as a percentage of phase fee. This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB

Al
Network Administrator in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BigTIme makes time and expense tracking easy.

5,0 vor 6 Jahren

Vorteile:

The web interface works well and is very intuitive to use. Since it is cloud based you can aceess it from any web browser.

Nachteile:

I would like to be able to have more than one timer running concurrently, but I understand wht this is not allowed.

Antwort von BigTime Software

vor 6 Jahren

Al, Thanks so much for leaving a review for us here on Capterra, we truly appreciate it. We're also very happy that your BigTime is making your life a little easier by helping you record your time and tracking your expenses via the web! Regarding your question about running multiple timers at once - the reason for this is straight forward: BigTime timers are not a clock-in/clock-out system, but are tracking your time minute-by-minute, second-by-second, like a stopwatch. If you could run multiple timers at once, then, there's a possibility that you might double-charge some customers, or even accidentally charge "Customer A" for work that was actually done for "Customer B"- and no one wants that. However, it's very easy to switch from one timer to another - just a click! If you'd like more info on timers, please check out this KB Article: https://kb.bigtime.net/using-bigtime/tracking-time/using-timers/ We hope this helps! The BigTime Customer Success Team