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Über ScrapRight

Recycling-Software zur Erfüllung gesetzlicher Auflagen, Erstellung von Kaufverträgen, Inventarkontrolle und Auslieferung.

Erfahre mehr über ScrapRight

Vorteile:

The software is easy to use has lots of features that fit our needs.

Nachteile:

The program is redundant, it does not do everything we need to be compliant. Ie cash cards the program forces us to type and retype customer info to stay complaint.

Bewertungen zu ScrapRight

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,7/10

ScrapRight hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 99 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (99)

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Nutzerbewertungen filtern (99)

Larry
president in USA
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

repair service

5,0 letzten Monat Neu

Vorteile:

the help and service is just fantastic and program are easy to us that i have to call for help with a problem a couple of months and problems are fixed super fast

Nachteile:

having to request help with a problem but it is fixed very fast and proper

Kandy
Office Manager in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best decision!

5,0 vor 8 Monaten

Kommentare: Shon and his guys were excellent to work with. We have had ScrapRight software since 2010 and we just updated! We were going to try WeighPay and it just wasn’t as user friendly and customer service lacked. I am very satisfied with our product and would recommend ScrapRight over all the others!!

Vorteile:

I love that it’s so user friendly. We have had this software since 2010 and the updates are great but it also doesn’t change much which is wonderful

Nachteile:

I don’t have any at this time. I think it’s all great!

Antwort von ScrapRight Software

vor 8 Monaten

You rock, Kandy! Thanks a lot for sharing your feedback. Shon and his team are the best, so that makes us even happier. We're always working to improve our software, so it makes our day to hear that our recent update was a hit. Keep on being awesome, and we'll keep on providing the best software and customer service you've ever seen. If you have anything else you want to share, please don't hesitate to call us at (877) 897-6422.

belinda
office administrator in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Has a lot of great features

3,0 vor 6 Jahren

Kommentare: Its easy to train people on scrapright

Vorteile:

It takes pictures of products, customers getting paid, place to store information.

Nachteile:

The receivables is very time consuming. When your receiving payment from one company, I could have 15 bill of ladings on one check, you have to go into each bill of lading, correct the price, put the amount paid, check number. it would be nice to have the option to select multiple bill of ladings to one check payment entry. container tracking has a lot of issues, we allocate one, then pick it up, bring it back, make it available, then when it is shipped out again, allocate it again. it would be nice if the software worked to see how much and often that container was used, I notice it doesn't track it properly also the businesses, it would be nice to have different locations that are able to put on container tracking, it only wants to use what you have for the check, which is not good for tracking. there are drivers that I can't remove from the container tracking, due to a change that was made, so their names are there and they don't work here anymore. Any updates, maybe letting the customer know what changes were made, so you know what to expect, more tutorials so people learn more about scrapright. there is a seller/car image button, not sure what its for ?

Antwort von ScrapRight Software

vor 6 Jahren

Belinda - thank you so much for taking time to Review ScrapRight! The constructive feedback really means the world to us and really helps us to be a better company. I will be asking Derek to reach out to you on two topics 1. You can settle multiple BOL on one check, so he will show you how. 2. To review the new release on Assett management and tracking and make your life wonderfully easier with all the new features and fixes!! Please tell Chris Bates how much we appreciate your business and feedback as well!

Stephen
CEO President in USA
Metallabbau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rockstar Tech(s)

5,0 vor 5 Monaten

Kommentare: Overall, I couldn't be happier with the product...I threw away, at a cost of $25K, my initial scrap software system; 21st Century after 2 years of use. Because of the horrendous lack of support they offered and the time they took to resolve issues.

Vorteile:

Ease of use and having access to Randy/Andrew and Shon when needed.

Nachteile:

New tech hires that are afraid to get their supervisors involved when dealing with an issue they've never dealt with before...

Tommy
President in USA
Umweltdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ScrapRight- Review

5,0 vor 5 Jahren

Kommentare: A++

Vorteile:

I like how easy the software is to use. Who doesn’t like mini iPads? Also the fact that if I need to express a concern or have a suggestion I can talk to the owner of ScrapRight. He and all his employees are there if you need them. Lastly, I like that the platform we use is cloud based so no bulky server.

Nachteile:

On some things you try to do in the system you have to know the exact steps to take but once you become familiar with the system it’s easy peezy

Antwort von ScrapRight Software

vor 5 Jahren

EVERYBODY loves iPad minis!! LOL Tommy thank you so much for the AMAZING review!

Jen
Manager in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Always there to help!

5,0 vor 4 Jahren

Kommentare: We have had ScrapRight for about two years now and we are beyond pleased. We had a competitor previously and had nothing but issues. ScrapRight sent a person down to help train staff and set up equipment...... included in our purchase!

Vorteile:

The ability to chat or call someone and get solutions and answer quickly.

Nachteile:

Some features are not available, specific to what our company needs, but manageable without them.

David
CEO in USA
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

ScrapRight Recycling Software

5,0 vor 2 Jahren

Kommentare: Fast response and call backs right away

Vorteile:

After 2 days of setting up software and hardware we were up and running with the fastest ticket times in the WEST!

Nachteile:

I would say it was the least, the amount of configuration that was needed to get it up and customized for our particular company..

Antwort von ScrapRight Software

vor 2 Jahren

David! Great review! Thank you! I can't tell you what it means to our company and to those who are considering making a new decision or a change! ScrapRight to us means exactly what you said here, over delivering on our commitment to your success! Always here to help if you ever need it!

Ashley
Office Manager in USA
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Not Bad

4,0 vor 5 Jahren

Kommentare: Invoices aren't always accurate because product will be entered in as weight, but sold by piece, however we are working coming up with a way to fix that. The system is pretty straight forward and functional. There's a lot we still don't know much about or use. We plan to expand our current knowledge to get the FULL effect of ScrapRight's software options.

Vorteile:

After learning the system there are some features that are useful and easier to use than our last software we used. Tracking inventory is much easier with ScrapRight.

Nachteile:

There are certain kinks that occasionally pop up, such as entering a "Finished Good" in as a package and commit it to our inventory, but then can not locate the Package # when it comes time to ship it out. As well as getting the FULL potential of contracts and invoicing. Things we still are working on. However, when going through and making a correction on a BOL for weight or for pricing, it's quite cumbersome because once you make a change to one thing, it always brings you up to the first entry, it doesn't just allow you to adjust one after another. You have to always scroll back to where you were then adjust the next item.

Antwort von ScrapRight Software

vor 5 Jahren

Ashley, thank you for the review and the honest feedback! I appreciate it more than you know. When you are ready to go to the next level and learn all that ScrapRight can do for you let us know!! Here is a first and easy one, to find the packages that you just created - simply click on the top left side of your inventory screen on the tab that says finished goods. You will see all of your packages listed here and you can filter and sort to make finding them a breeze!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Metallabbau
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A software program that could go from good to great with some simple tweaks

3,0 vor 6 Jahren

Vorteile:

It has made working at the scrap yard much easier. We have simplified many processes and no longer have to use physical tickets when dealing with customers so this can make things much faster - when the system is working properly.

Nachteile:

There are small issues that need to be tweaked, the system often has issues that are frustrating and end up costing time. Simple issues such as failure to add tax and overlapping lines on invoices took over a month to fix. I have had the opportunity to use this software for several months on a scrap yard scale and now in an office and while it is getting better, I find I have to go back and check over everything to ensure that mistakes have not been made within the program. Errors have been made where payments were issued to customers erroneously.

Antwort von ScrapRight Software

vor 6 Jahren

Good afternoon, I don't have your contact info so I cannot reply directly back to you. But, I do think, in most cases we see a little extra training to round out the rough edges helps someone who just doesn't know what they don't know. I certainly have found myself in this situation many times. Please call us after the holidays and allow us to answer some questions and provide some minor training tweaks to help you get the most out of ScrapRight Software! Thanks for taking time to review us! After the training maybe you will modify this to a better score?

Julio
General Manager in USA
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Falcon review

5,0 letzten Monat Neu

Vorteile:

easy to use, good way to track purchases

Nachteile:

not compatible with certain printers now

Anna
Manager in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

survey for [sensitive content hidden]

4,0 letztes Jahr

Kommentare: Works good for our business

Vorteile:

The inventory and billing process is easy. I like that it sync's to quick books, when it is working.

Nachteile:

The syncing, I always have to send emails to start syncing with quick books

Antwort von ScrapRight Software

letztes Jahr

Anna Thank you so much for taking time to write a review! We take every single review seriously. We are always working to try and make quickbooks an easier process between intuit and ScrapRight. There is a new document available that potentially could really help in this area. Please get with support and they will send that document over to you which will absolutely help understand single user mode vs multi user mode and how to be able to navigate that from your side without needing support's assistance, however, support is always ready to jump in anytime you need them!

Justin
Manager in USA
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Few bugs for a new system, over all faster and keeps you compliant.

4,0 vor 6 Jahren

Kommentare: Makes sure you are legal and compliant, that's worth the world to me in this business.

Vorteile:

Once a customers info is put in, its easy to find and fast getting them in and out. The pictures of the customers and commodities make it easy to see what was bought and who from.

Nachteile:

Still a few bugs to work out and you must have fast internet for the system to work properly. Sometimes you have to double check the customer is getting everything they brought in and make sure it not on someone else's ticket.

Antwort von ScrapRight Software

vor 6 Jahren

Hey Justin The single biggest issue with using our hosted option! Having good internet speeds! When we set everything up with Jason and Dan we told them you guys will want 50/10 speeds - then later we revised that to a minimum of 25/5. But I know you guys are still struggling with 1.5 up and .5 down!! Ouch! Dark Ages! Yes you will see all kinds of wonky stuff and will have to keep a close eye to make sure that everything records as it should when you have connections like this. Please try to convince them to get you guys upgraded, this would solve all of your woes! Feel free to call or email with any questions at any time!

Kevin
Vice President in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good for compliance

4,0 vor 6 Jahren

Kommentare: Compliance with state scrap purchasing laws. Photo record of scrap purchases

Vorteile:

Keeps us compliant with state scrap purchasing laws requiring photos of material and seller, scanned drivers licenses, etc.

Nachteile:

Supplier does not communicate well regarding requested changes or modifications of software. For example, we requested a "list all" button for a part of the program. We were told that it was a good idea and that the change would be made. But, after a while, we gave up waiting.

Antwort von ScrapRight Software

vor 6 Jahren

Kevin, Thank you for taking my call and allowing us to help you with the issues you are experiencing! I am confident that we will clear all of these for you with a little working together! Please never hesitate to call or email me direct! Shon Duty

Nicholas
President in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best in the industry

5,0 vor 4 Jahren

Vorteile:

It’s so user friendly. Easy to teach employees how to use.

Nachteile:

The down time with ID scanner. Every now and then it won’t work

Jennifer
Scale house Attendant in USA
Erneuerbare Energien & Umwelt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Decent software

4,0 vor 5 Jahren

Kommentare: Customer service is either super quick or rather delayed.

Vorteile:

ScrapRight is easy to learn and use. It allows you to meet the requirements set forth by the government for the scrapping industry.

Nachteile:

Needs some minor updates. Such as the ability to sort lists differently and go back to previous screens without starting over.

Antwort von ScrapRight Software

vor 5 Jahren

Good morning Jennifer, Thank you for taking time to review ScrapRight we appreciate and build our software based on candid reviews like this! Wanted to make sure you are aware of the FAQ's on our dashboard in the software, these can sometimes provide you with self help, also did you know that there is a chat available at the bottom of the dashboard page as well, this can sometimes help you to get the answers from a tech support agent a little quicker! We are striving to take your comments and stars to the next level, what would be a few changes you would like to see that would help make that happen? Also if I can ever be of service never hesitate to call or email me direct - Shon Duty, Pres

Alfredo
Cashier in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best system i ever had

5,0 vor 6 Jahren

Vorteile:

if you looking for any ticket, you can find it really fast, everything is organized by the system, also is not down very often.

Nachteile:

sometimes is really slow and the customers are complaining abou it, I have to call technical support to help me

Antwort von ScrapRight Software

vor 6 Jahren

Alfredo, thank you so much for taking time out to provide us with this feedback, it is appreciated more than you can know! Please do me a favor, the next call to tech support please mention this slowness issue and we will troubleshoot, find out why and make recommendations to eliminate! We hate to see any of our customers experience slowness issues. These are typically tied to a malfunctioning piece of hardware, typically a camera. But allow us the opportunity and I am sure we can find it and fix it! Remember support is available from 7am to 7pm M-F and 8am-4pm on Saturdays!

Mike
General Manager in USA
Lagerung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ScrapRight review

4,0 vor 5 Jahren

Kommentare: Overall, Scrapright does what it advertises. The new updates has made it much better and shows that the company is working to improve the software.

Vorteile:

The software team has come a long way. They have implemented quite a few things that have made the program more user friendly. If learned correctly, the program does do a great job in assisting in your business. Rep is extremely helpful and patient.

Nachteile:

The learning curve is tremendous and tech support is very particular about questions. If your call is about X, don't ask about Y.

Antwort von ScrapRight Software

vor 5 Jahren

We have come a long way with your input and your help! Your team has been stellar to work with and your feedback invaluable! Mike, thank you for the kind words!

Al
General Manager in USA
Erneuerbare Energien & Umwelt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Camera Install

5,0 vor 10 Monaten

Kommentare: In this instance, getting our scale camera to work/talk to Scrapright, [sensitive content hidden] was phenomenal. Over the period of two days that it took, due to wiring issues at our end, she was able to get our camera up and running while talking me through was wire had to be installed where.

Vorteile:

Ability to keep track on individual sales from customers.

Nachteile:

None that I can think of. Product performs exceptionally for my needs.

Chad
Manager in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Service

3,0 letztes Jahr

Kommentare: Customer service is very good. [sensitive content hidden] is great.

Vorteile:

Ease of function. I am done with this survey.

Nachteile:

Continued problems with some of the weights and frayed out screens.

Richard
operations manager in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

review

3,0 vor 2 Jahren

Kommentare: okay

Vorteile:

easy to use , easy to move from one screen to the next

Nachteile:

does always come through correctly when sending to the state

Antwort von ScrapRight Software

vor 2 Jahren

Richard, thank you so much for your direct and honest review and thank you for the information on Texas DPS. I can tell you that upon reading this review I have spoken to my development and design team and we are addressing the issue and struggles right now and should have something back to you shortly looking to take your threes and make them fives we want to make you a raving fan of ScrapRight. Let me know if there's anything else that we can do to make you a raving fan.

Alex
owner in USA
Erneuerbare Energien & Umwelt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Team have been very helpful over the years I have had Scrap Rite.

5,0 vor 6 Jahren

Kommentare: With ATM attached it gives me piece of mind

Vorteile:

ease of use!!! Easy installation . good service . Anybody can learn how to use it for new employees

Antwort von ScrapRight Software

vor 6 Jahren

Lex, thank you for taking the time to review us! This is a huge help to prospective customers in helping them make an informed decision and also helps to make us a better company! Also, when you are ready to talk QuickBooks integration give us a call and we will get you set up!

Samantha
Administrative Assistant in USA
Metallabbau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software

5,0 vor 4 Jahren

Vorteile:

This software makes running our business easy! We love everything about it! The customer service is also amazing!

Nachteile:

We occasionally run into small bumps. Where we need to get assistance from the customer service team to help us out but the customer service is amazing! So fast and so pleasant to work with!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very easy to Navigate

5,0 vor 6 Jahren

Kommentare: Tracking of inventory made our life a lot easier

Vorteile:

Tracking of inventory is awesome. Being able to see what's in Finished goods and what's in the whip.

Nachteile:

Looking up material via inventory seems like it could be made simpler. Scrap right uses numbers but yet you can't look material up by number code

Matt
Non-Ferrous Manager in USA
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A+ Support Team

4,0 vor 6 Jahren

Kommentare: ScrapRight's inventory solution has been great for keeping track of stock and shipping material is now a breeze.

Vorteile:

Ease of use. Training time is reduced as ScrapRight is friendly to individuals with limited computer experience.

Nachteile:

I would like to see more reporting options. ScrapRight provides a variety of great reports, but deep diving into the business is limited and inconsistent.

Smokey
President in USA
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Streamline

4,0 vor 5 Jahren

Kommentare: Overall I like it.

Vorteile:

All functions from data input to some reports.

Nachteile:

BOL's we need to fix and some new reporting does not do correct date ranges.

Antwort von ScrapRight Software

vor 5 Jahren

Smokey Thank you so much for filling out a survey! We look forward to many years of partnership with Interwest! Can I ask you to get with me to see how we can turn that frown upside down! I mean the two stars for customer support, this is concerning to me but you do not mention in the review. Please feel free to get with me when you can, Shon Duty 877-897-6422