EZnet Scheduler Erfahrungen

excellent scheduling software!!

Kommentare: EZNet Scheduler makes it so easy for everyone in our company to know exactly what is going on, no matter where we are at (work, home, anywhere!) without complicated emails or notifications. We have loved it ever since we started using it, and several upgrades have made it even better. We have multiple recording booths at our studio, and our schedule changes constantly throughout the day. EZNet makes it so simple for any employee to make changes to the schedule and put all notes and necessary information, including billing information, about each session into the schedule.

Vorteile:

EZNet Scheduler lets you organize calendar functions like a good old handwritten calendar. So many options for how to set it up and also for categorizing appointments. Our company tried other scheduling software, but always went back to a paper schedule book because they didn't allow for making notes or easy changes to appointments. We have many different kinds of appointments in our business, and the color coding makes it so easy. And the ability to input many different types of information about the appointments is outstanding (all client info, notes about the appointment, etc.). The "appointment status" options, which are completely customizable, are excellent, too.

Nachteile:

The program is great on laptop/desktop, but making changes on a phone is a bit tricky, at least with the configuration my company uses. It is also too easy to accidentally move an appointment by mistake when using the phone version. My only other complaint is the drop down "support" menu, which is directly above the "Today" button, which I need to click many times a day....the support menu will drop down and cover up the "today" button as you scroll over that part of the screen. Other than that, it's pretty much perfect!

Fair

Kommentare: It's fairly simple to use. It's really not great, but it's better than nothing. It's a shame we have devoted so much time to this particular software, I would love to see it upgrade itself and transform into a "can't live without" program.

Vorteile:

I love the use of notes when booking appointments. The drop-down menu for tagging multiple people is also a plus.

Nachteile:

It's 2022 and this software doesn't have an app. It is hard to use on a cellphone browser. In Today's world, a company needs to be flexible. This software does not fit into that category. Frankly, it's been too long for it to NOT have an app, and seems like there could be better alternatives.

works ok, lots of bus

Kommentare: overall, it works, and it's free.

Vorteile:

it is free and is HCFA certified for healthcare use

Nachteile:

Has lots of silly little bugs ie if you schedule a patient for a series of multiple visits, say every friday at 9:30am for 12 appointments, it goes ahead and schdules every single friday at 9:30am- even though the office may have previously blocked out certain fridays as being closed or even though some of those days may be hollidays and therfore be closed. The software doesn't warn you that the patient can't be seen on those days, since the office is closed or the doctor is out on that specific date. It should give you a heads up and let you decide if that appoitnment should still be added anyway.

Incorporates everything needed

Kommentare: Fantastic. I find it easy to use and my staff can check their schedule on their phone which is very convenient. Whenever I have had a problem, [SENSITIVE CONTENT HIDDEN]has always been there to assist and be helpful.

Vorteile:

I have used eznetscheduler since 2012 and I find it easy to create appointments, set them to recurring, easy to drag and move them by 1/2 hour slots and across employees. I like how I can see all my staff in a day, week, and monthly view.

Nachteile:

When I drag appointments, they many times do not drag properly and it ends up being easier to open the appointment to manually change the times or employee than to easily drag it. It isn't as mobile friendly as I would like.

Relatable Appointment Solution for Companies.

Vorteile:

EZnet Scheduler brings a solid form that makes every appointment determined and speedy. There is calendar inclusion in this solution.

Nachteile:

EZnet Scheduler brings clarity and organization in matters planning.

Easy to use, great customer service

Kommentare: Being able to reschedule by email with customers. The price is very good for number of reminder we need to send out per customer.

Vorteile:

The software is simple to use. I like the email response option for customers to cancel or rescheduled appointment if needed. That feature really cuts down the time when needing to reschedule that appointment and simple to complete by email. It is easy to take a provider off the schedule when needed with minimal time doing so. It is very easy to adjust the schedule as needed as well.

Nachteile:

I wish the text reminders would send out the first name for appts or initial of first name with last name. We have several children in one family and they usually have to call and see which child is to be seen. That would be my only feedback on how to improve features.

Just like its name suggests!

Kommentare: Overall, no complaints! It works well for us and we like how easy appointment scheduling is!

Vorteile:

EZnet Scheduler was great for our office when the pandemic shifted so many things remote--it's easy to use, reasonably priced, and good for the full appointment process. I think the practicality of it for both in-office and remote environments is the biggest plus.

Nachteile:

More than once there have been login issues. If you forget a password, that can create a whole world of complications (customer service helps when they can of course). It does time out quickly too.

Serves my purposes very well with only a few limitations

Kommentare: Greatest benefit is that I have my schedule available to me on my mobile device anywhere I go and I can make changes or schedule new appointments quickly and easily.

Vorteile:

I like that this software is cloud based and that any changes from any device are automatically updated.

Nachteile:

I wish that the software could handle patient accounts. I also wish I could click on a name and then be able to see everything about that patient including past and future appointments and account information.

Great standalone, flexible scheduler, but doesn't play well with others.

Vorteile:

The ability to have 16 employee's schedules on the screen at one time is vital for tax season. There are few scheduling programs that allow this viewing flexibility.

Nachteile:

EZNet does not integrate with our CRM so we have to duplicate effort to track our activities. No ability to require certain fields or engage data verification, so it does not enforce consistency between users.

I tested and compared eighteen different online schedulers. EZnet Scheduler was the right choice.

Vorteile:

Ability to support a multiplicity of stations, ability for people to use it WITHOUT an account, ability to flag fields that are required/not required, map associated with each station, ability to embed HTML in another web site, pricing.

Nachteile:

Requirement that time slots across stations share 'starting point' with office hours - makes it complicated when scheduling station using different task durations at different start times. Customer support not always responsive to support requests (sometimes get addressed right away, other times they seem ignored, so I just ask again until it 'takes'.)

Ease of EZnet

Vorteile:

EZnet Scheduler is a fantastic tool. It keeps all my appointments with needed contact data in one area. I love the ability to text or email patients from the Scheduler it cuts out one step in my day.

Nachteile:

I don't like the ability to do a series of appointments. If the product changes you have to change it each appointment. It should have the ability to carry over the product change.

Generally not easy to use, not a lot of functionality, visually/interface not very appealing.

Vorteile:

Cost. Ability to restrict each user from seeing schedule of other users. Able to sort of use it on different devices.

Nachteile:

Notification template/code is awful. Just not easy to use. Just visually doesn't look professional (especially email notifications). Many functions not available or easy to use.

Nice program, could benefit from updates

Vorteile:

I like how the program is easy to use and dependable once it is set up.

Nachteile:

I wish it was easier to set up new appointments. Oftentimes the appointment doesn't save on the first attempt, or saves multiple times. It can be difficult to move appointments around or change them in other ways.

We use the software in our service business and are very pleased with it.

Kommentare: It has helped us meet the scheduling needs of our renewals department.

Vorteile:

Ease of use and support makes this product a great product for the money. Being able to schedule a service quickly is very important.

Nachteile:

Lacks some reports we would like to have. Other than this, we feel the reporting to be sufficient for the product. We use it daily and that is all that we feel needs any improvement.

Customer rep has been very helpful and responsive to questions.

Vorteile:

The ease of use for the customer and for our internal staff is a must and you nailed what we need. We just renewed for another year.

Nachteile:

On occasion there seems to be a glitch in sending an email to the customer, but I know recent upgrades to the system seem to have things on track again.

User Friendly Software

Kommentare: My overall experience is good. Its definitely user friendly.

Vorteile:

How easy is to use. Self explanatory procedures in how to add information and look for information if necessary. User friendly. I believe it works well for our organizations.

Nachteile:

Could probably have a better appointment confirmation system.

Easy to use and great customer service

Kommentare: Easy to use

Vorteile:

Ease of use and how quickly our messages are returned

Nachteile:

I don't have any concerns about this program

Works well for auto repair shop scheduling

Kommentare: Excellent support from staff, reliable product.

Vorteile:

Customer notifications, interactive confirmation through email, clear visual presentation in day or week mode, color coding appointments.

Nachteile:

Month mode is less detailed and seems jumbled.

Review of EZ net

Kommentare: Hi, really only my negative feedback is that it's difficult to reach someone, and get an immediate answer. Other than that, we are really happy with it!

Vorteile:

Straight forward, easy to use. Dependable.

Nachteile:

We use it a lot for data collection, so more features to specify demographics could be nice.

Great software. Highly recommend this.

Kommentare: This gives us a great overall picture of all appointments. Also we have records and acknowledgements of appointments.

Vorteile:

Easy to use. Great technical support. Easily customized to my personal use. Have received a lot of positive response from clients.

Nachteile:

The only con I would have it that the notifications do not automatically go to the receivers outlook calendar. Hoping this will be included soon.

Features

Vorteile:

It’s features are very customizable and I like the email reminders.

Nachteile:

The cost for what I use it for seems more expensive than what I need and I’ve sent in customer service requests (over a year ago!) and have yet to hear back.

Great dispatch program

Vorteile:

ease of customizing to your business needs. Easy to view at a glance. Price s very affordable. No updates to purchase. very simple to learn

Nachteile:

No ios app for iPhone/ipad. System logs you out too quickly, I leave it open on my desk top and have to log back in numerous times each day.

Scheduling Software

Kommentare: Overall EZNet has helped our organization improve efficiency.

Vorteile:

Easy for consumers to view options and schedule intake appointments. Generated confirmation/reminder emails are customizable, timely, and helpful.

Nachteile:

The user framework and display could be improved. The view settings are not easily navigated.

I have been using EZNet scheduler for about 4 years now and it is just like it's name says---easy!

Vorteile:

I like the reports, the ease of adding new customers to the database, the accessibility to the calendar from any device.

Nachteile:

I would like to see the ability to produce reports that can filter out the customer name more effectively

EZnet Scheduler

Kommentare: We use this for our tax season especially and it works exactly how we need it.

Vorteile:

Efficiency & effectiveness. Great product and easy to use.

Nachteile:

We don't really have any dislikes about this product.