PayClock Online Erfahrungen

Payclock

Vorteile:

The screens are clean and crisp and very easy to read.

Nachteile:

Nothing.... I love the software. It is simple to use and all of the reports are at your fingertips.

Former Payclock User

Kommentare: Overall, I really liked using it. It made calculating payroll hours very easy. We just could not work out what was causing the clocks to go blank. For years we used it with no problems. So could be that there was an issue with power surges in our building that caused it.

Vorteile:

Ease of use. Track all aspects of time keeping. Pull detailed reports for all kind of time tracking. I liked that it differentiated regular hours from overtime hours.

Nachteile:

We used facial recognition for time tracking. We started to have trouble where time clock would go blank and not read. Customer support was very helpful and tried several times to figure out our problem. Switched out several time clocks. But ultimately we could not figure out why it would continue to do that. Could have something to do with the power in our building, but couldn't be certain.

Payclock Online keeps crashing

Kommentare: They have the right idea but don't have enough resources to keep the software a smooth running machine. Customers will take reliability over bells and whistles with software. Supposedly they have been in business for 100 years but they won't be much longer if these crashing issues are persistent in the future.

Vorteile:

When it's working, the website and software is fairly intuitive and has decent reports that I use for payroll. They have a mobile app available which comes in handy for our truckers who are always on the road and don't have the option to punch in at a physical Payclock terminal.

Nachteile:

The past 2 payroll periods have been in jeopardy of being delayed because Payclock Online was down, and their website crashed. The most recent incident where the site was down, it took a day and a half to get back up and running.

Easy to use!

Vorteile:

It's simple, just a matter of clicking a few buttons.

Nachteile:

More features would be nice, sometimes it times out.

PayClock Saves Time

Kommentare: Because I am able to access the program no matter where I am, I am able to correct problems employees may have had forgetting to clock in. I don't have to be onsite to take care of problems. It makes so much easier to use the program.

Vorteile:

Employees are aware that they are responsible for clocking in/out on the online application and if that doesn't happen then they need to notify me so I can keep their hours of compensation accurate. The system readily shows you who hasn't completed their time card which saves you time having to review punch cards, etc. It also allows you to keep track of PTO and allows for notation of how it was used. They system stores the data so you have it for future reference if you need it.

Nachteile:

If you are unaware of what the program has to offer or cannot figure out how to use it, the CSRs are great and walk you through the program step by step so you can use it and/or learn to apply it to your business.

Great timeclock solution with web login and functional phone app

Kommentare: I bought a Lathem clock at a local retailer to move from paper time cards to actual time punches for my 24x7x365 department. Based on people who penciled in 40 hours with 30 minute lunches, a few minutes here and there added up quickly, especially for after hours personnel. After this paid for itself in my department, it was implemented company wide to dozens of locations, and has made our hourly pay much more accurate than previous on a large scale. I know when I really have to dig to find issues with software that the solution is a really good one.

Vorteile:

A ton of features like schedules, pay rates, reporting, employee profiles with available phone apps for users and administrators. I called their very helpful and knowledgeable customer service department when migrating and they were able to walk me through a couple speedbumps in importing our local instance to their cloud solution.

Nachteile:

I really have to dig to find cons here. Sometimes people who work overnight require I move a punch from one day to another. I haven't called customer support about the one person this happens with so this is a stretch. I ran into some challenges with reporting on employees who moved from hourly to salary, so I had to make an hourly and salary profile, and move their badge between them to maintain historical reporting. Seriously minor quibbles when looking at the whole package. This is a great piece of software for sure!

Very Useful

Vorteile:

The platform is very flexible, either desktop or mobile app is very easy to install, maintain and use.

Nachteile:

The Quickbooks integration can be difficult if you have multiple Quickbooks companies.

Good software and clocks, very much online and good.

Kommentare: Accuracy of punching and there is no employees that can swipe for each other.
Cloud based with customizable views for the users that do the time controls, and the mobile app works fantastic.

Vorteile:

First of all it is cloud based, which gives you the ease to login and work from any workstation, laptop, tablet. Their mobile app comes in very handy and has all the basic funtions for control of your staff punches and your own ability to view, modify, add notes. You cannot perform admkn functions from the mobile app, which is ok. Facescan clock

Nachteile:

The facescan clocks go offline now and then, the polling of the info The facescan needs appropiate lighting to work perfect, we added a led light right above and worked.

Payclock is great

Kommentare: It has made our lives here easier by allowing us to get work done from any computer at any time and allowing employees multiple ways to clock in from work.

Vorteile:

It makes it easier for us to track our staff hours and offers us a lot of ways to clock in, via phone, online or using our time clock. Employees can clock in with ease and our HR department can log in to keep things straight at any time from any computer.

Nachteile:

The time clock still has to stay connected to one computer to work and when that disconnects everything gets messed up. I am not sure this is a software problem though.

PayClock offers an impressive software and hardware solution for employees and managers.

Kommentare: Online access to data for management and employees. Automated tracking of clock in/out. Employees can access PTO info from mobile devices.

Vorteile:

It's a cloud based solution with well designed screens. Numerous configuration options are available. It's easy for employees to log it using the mobile app and check their time logs and PTO.

Nachteile:

First-time set up is very time consuming but that is the nature of the beast. You cannot schedule reports to run automatically.

I love this software

Kommentare: It is so easy to use - unfortunately after testing it out and getting excited about my techs in the field using it - My choice was overridden and they use a different program. Our office staff uses Lathem PayClock just not the online version.....I love the variety of reports available, much more so than the ones I am stuck with for our field service personnel.

Vorteile:

It's a great product - easy to use, all the report varieties you could ever want. Love the proximity badges!

Nachteile:

We wanted it to integrate with our other on-site pay clock with Lathem but it is one or the other.

New User

Kommentare: Our experience with PayClock has been overall good. I think there could be some customer communication improvements, but overall the product works great and we have been pleased.

Vorteile:

I love how easy this software is to use, and how great the reporting capabilities are.

Nachteile:

I found it inconvenient that your "set up" appointment didn't include the parameters set up, like PTO accruals, report pulling, general instructions, etc. I felt like it would be most beneficial to learn how to not only set up a few test employees, but also how to use the software most efficiently, and for the capabilities that you need without having to call back customer support.

Using PayClock

Vorteile:

set-up and using the PayClock has been relatively easy from day one and if I do need assistance TECH support is always so friendly and has the answers right away.

Nachteile:

I really can't think of anything I like the least about PayClock

Customer service is friendly

Kommentare: we went from 1 server base to web based which helps managers be able to check timecards from anywhere at anytime when not at work. I would like to know more about the message system.

Vorteile:

web based. keeps track of holiday & Paid time off. many different types of reports you can use to keep track of benefits, time off, tardiness. staff likes the print out of their hours.

Nachteile:

the training was not the greatest. the training videos are to vague. I am still have a problem with employees facing in and it not registering for 6 mos. they cant seem to figure out the problems.

PayClock Review

Kommentare: Very good experience with PayClock.

Vorteile:

Ease of use. Dependable. Good customer service.

Nachteile:

There is nothing about this software I don't like.

INTERESTING

Kommentare: I THINK ITS WONDERFULL TO CALCULATE THE HOURS

Vorteile:

EVERYTHING THE WAY IT CAN UPDATE THE HOURS

Nachteile:

I TRIED TO UPDATE THE VACATION AND SICK ACCUMULATED AND I CAN'T FIND THE WAY TO DO IT.

love this product

Vorteile:

The ease of use! This is a very user friendly product we liked it so much our entire company switched over and we now all use this for each property

Nachteile:

The update created glitches and multiple pay classes showed up for the same person making it difficult to find they are working on it!

Lathem makes it easy!

Kommentare: The user interface and data we able to pull from the software does exactly what we need it to do and makes it easy to administer our time clock system.

Vorteile:

Ease of use, clarity in presentation of information on user interface

Nachteile:

We aren't experiencing any limitations with the software at this time

Great Time Clock

Kommentare: Over the last several years, we have used several time clocks and this is one of the best ones. It is extremely easy to use, there are so many reporting options, and if you have any issues their customer service is amazing!

Vorteile:

Easier to use, employees had no trouble making the shift from our previous system, any report you need is available, its extremely cost effective and I love the clock in with GPS option - its perfect for our DMs that are always traveling between locations.

Nachteile:

The only issue that we had was a delay in the punches. Sometimes it would take anywhere from 10-60 seconds for the punch to process but we have experienced that with other time clock systems as well.

Payclock Review

Vorteile:

We converted to our inhouse wall clock to the cloud. The transition was seemless.

Nachteile:

I wish it would integrate with the quickbooks payroll account that I have. But it is still very easy to use.

Excellent Service

Kommentare: your support team is friendly, helpful and outstanding service every time I call for assistant. I would highly recommend to other!
Mahalo for your service...

Easy to use

Kommentare: Overall very good

Vorteile:

Easy to use report Quick correct punches Very good set up schedule Only issue there is no space to write SSN and employee exemptions

Nachteile:

No space to write SSN or employees exemption

My Review

Kommentare: I have had a good experience with PayClock. Customer service particularly has always been helpful.

Vorteile:

Simple to use for the every day functions

Nachteile:

Reporting can be a bit cumbersome and the reports look amateur at best.

The best softwave and very user friendly

Kommentare: its been great.

Vorteile:

the non touch feature was the one that stands out to be great

Nachteile:

the only thing I wish I was able to upload to the information to my payroll company.

Great Program!

Kommentare: I'm very satisficed with this program

Vorteile:

This Software is very easy to use. very fast and in case and the staff are very helpful and understanding and patients to solve any problem I face. I'm so happy I chose this program.

Nachteile:

So far I like everything in this program.