Wonderful for nonprofits

Bewertet am 10.12.2018
Lane R.
Program Director
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've seen an increase in online giving because it is so easy and professional.

Vorteile: MoonClerk was suggested to me by my website designer to set up automatic monthly donations through our website. I connect it with Strive, so I have two software systems. For donors, it is easy to give a one-time or monthly donation, and it only takes a minute to give! The customer support was great, and they walked me through how to add it on our website. I'm not a tech-person, but I was able to follow the instructions easily. It is on the our nonprofit's website, and doesn't take you to a third-party website. The fee is based off how many donations you receive.

Nachteile: I had a donor that wanted to change the amount of her monthly giving, and that is something that I, as the administrator, had to do. There isn't a way for monthly donors to update their preferences.

Antwort des Softwareanbieters

von MoonClerk an 11.12.2018

Lane, we¿re so glad to hear MoonClerk is working out for you! Just as an fyi we do have a way for your payers to update their own recurring donations, including the ability for them to update their own amount. That¿s all done through the Payer Portal:

http://help.moonclerk.com/using-moonclerk/how-do-my-payers-manage-their-own-recurring-plans-themselves

http://help.moonclerk.com/using-moonclerk/how-do-i-give-my-payers-the-ability-to-change-the-amount-of-their-recurring-plan

I hope this helps. Feel free to shoot us a message if you ever need help with anything or have feature suggestions. Thanks!

Makes getting paid way easier

Bewertet am 31.3.2018
Ben B.
Biller
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: there are a lot of payment solutions out there, but we were looking for something that worked for our small company. This did the trick and we have no regrets about using it.

Nachteile: no subscription option, which isn't a problem for us currently, but down the line it could cause some issues.

MoonClerks takes the hassle out of invoicing

Bewertet am 18.12.2018
Holly E.
Marketing Specialist
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I looked into several different recurring payment platforms, and this was the only one that offered what I needed without paying for a payment processor + merchant account. I'm glad I found it!

Vorteile: I love having payments automatically charged to my website hosting clients. Before, I invoiced monthly and had to wait for them to decide they were ready to pay. It's such a time saver for both me and my client now.

Nachteile: Setting up the Payment Forms took a little getting used to, but I got help with my use case and I'm set.

Not What I Needed

Bewertet am 7.4.2018
Brett M.
Owner
2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Seems to have some decent integrations other platforms don't have and enables things like coupon usage.

Nachteile: Had a struggle with getting moonclerk setup. My instance for some reason just didn't work, support was not able to resolve the issue and get it working.

Great for recurring billing

Bewertet am 24.12.2018
Verifizierter Rezensent
Founder, Managing Director
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This is a simple way to automatically charge customer credit cards on a recurring basis.

Nachteile: The interface is a little outdated looking, and the features may be too simple for some.

Straightforward with low complication

Bewertet am 16.3.2018
Verifizierter Rezensent
Nanny
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: We were able to use this software through one of our websites to collect money for our fundraiser. Allows you to accept payments in different forms as well as international payments. Found it to be very easy to setup and use.

Nachteile: Moonclerk prices vary by your volume of sales. As your sales start to increase, the price of the software does as well.