Use for incident tracking

Bewertet am 1.8.2018
Ralph C.
Quality Compliance Specialist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Highly customizable, multi file type upload ability, can create different process to track different types of incidents. Auto generate case/incident number. The program has allowed me to track multiple incidents at a time and be able to keep track of the step in each one.

Nachteile: Although the software has the ability to send email, it does not link with MS Outlook that I use in my organization. Not able to attach files to email sent through the system.