Reservio Bewertungen

"Multidisciplinary, flexible, functional and robust."

Kommentare: Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Vorteile: Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Nachteile: I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

"Funcional, amigable y de ayuda para nosotros"

Kommentare: Estoy en proceso de descubrir las maneras de seguir aprovechando los elementos de RESERVIO

Vorteile: Tenemos contratado en este momento otro sistema para efectuar las reservas de citas, y consideramos que este mejora el servicio que ofrecemos, sobre todo por la interfaz amigable que presenta. Seguimos descubriendo (el equipo que estamos implementando la aplicación) las funciones que tiene y las maneras que podemos aprovecharlas.

Nachteile: Posibilidad de ingresar un formulario más personalizado para solicitar información para las citas, al menos no he descubierto sea posible hacerlo en este momento.

"Not 100% solution, unfortunately"

Kommentare: Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Vorteile: Customer service reacts very quickly

Nachteile: It does not work as it should. Synchronization issues are still appearing after serveral months

"Booking Facilities After Lockdown May 2020"

Kommentare: We are a Cricket Club with about 70 members including Youth Players. The Covid 19 pandemic closed all Sport down since March. The Government relaxed rules on limited play and practice but the over-riding condition was that we had to have a Booking System in place for our practice facilities to be available. I researched. Reservio's product met our needs. The support we have had from the Company has been excellent and understanding of our short term needs.

Vorteile: The product is easy to use and met our needs

Nachteile: Not considered. I was not looking to identify weaknesses, just the practicalities

"Alex Neiford's Review"

Kommentare: I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!

"Great solution with limited features"

Kommentare: This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

"Great system and great support"

Kommentare: It is an easy-to-setup system that looks modern and offers all the features adapted to my needs (guided tours booking for a chateau in France). I recommend it.

Vorteile: Reservio is easy to setup, it looks great but it's the support team that is really outstanding : they answered quickly, they adapted an offer to my needs and on top of that they are really nice people.

Nachteile: I just started using the system and so far it works well. If they could offer more design options, it will be even better.

"Very easy to use, clean look"

Kommentare: I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.

"good for sports club with limited facilities"

Kommentare: excellent - as we are a non profit sporting club we negotiated a discount which swung us to using a very good ap

Vorteile: ease of use and as admin can see who is using and the ability to repet bookings

Nachteile: clients are struggling to find our club on the app

"May I try your system "

Kommentare: May I have the link to your website

"Easy Booking Software"

Kommentare: Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Vorteile: The calendar of available sessions is clear and concise for members to use. It is simple to book into a session.
There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user.
The ability for other staff to log on and check bookings of sessions is very useful.

Nachteile: A little fiddly to set up initially, but easy once you get going.

"Reservio makes it easy for us to keep track of and schedule appointments with clients"

Vorteile: We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Nachteile: Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!

"The reservation site everyone needs"

Kommentare: Because of the flexibility of Reservio's features, we were able to create an option for our community to register for our Christmas Story event. The ease of use made me confident that even the most technologically illiterate person would be able to book their time slot for the tour. In fact, over the last two months, I haven't heard a single complaint or difficulty in using the site.
In addition, the costumer service is prompt, helpful, and exceeded expectations when working together to incorporate the site/product into our event. Whenever a business is interested in making something work for the client rather than their own bottom line, I can be confident in continuing to use the product.
Apart from using it for our non-profit, the small business applications would be superb if you ever schedule any kind of service with a client.

"Best Customer Service Anywhere"

Kommentare: I have been using Reservio for several months now and love it! My clients love the ease of reserving their classes on their own time(many clients reserve very late at night when I would be sleeping!) it has been a great help in my business.
On the few occasions that I needed help, the customer service team, specifically Magdalena, has always been cheerful and answered any of my questions in a timely manner.
I hope that more people learn about this service, I did a lot of research before deciding to use Reservio and I chose it because it was the most user friendly. Even when I had the free version, there were many options available to me. The paid versions just made everything a little bit easier! Love Reservio & their support team! -Johanna M Griego

"horrible customer service"

Vorteile: not much. paid for a service that doesn't work

Nachteile: paid for the software and it still won't send sms confirmation. tried customer service and no response

"Like the simplicity but faulty email reminders, and poor response from company"

Kommentare: I really like the ease of use of Reservio. I have the free version, while my business is growing. Even in the free version, there is the option to have email reminders sent to your clients. This is NOT WORKING. I have emailed Reservio once, twice, thrice, four times. Their support desk only responded to my first email. Then, they just stopped responding altogether. So, they didn't fix the email reminders to clients glitch, and they didn't respond to me any more. Why won't they fix it, and why won't they respond any more? I even emailed the founder and CEO, Frantisek Mazuch , who had sent me an introductory email when I signed up. No answer. Once again, I really like the ease of use of Reservio, and hope to make it my long term scheduling service. Maybe people with the free version don't get any attention? Like the other review says, you have to take care of your customers. If a feature is available with the free service, shouldn't it be working? If they get it working, I will rate this service a 5 star appointment scheduling software.

"Reservio to be used for Covid registration"

Kommentare: Due to Covid, a maximum of 100 people is allowed in each service. We will use Reservio to register visitors upfront.

Vorteile: Easy setup, interface. The trial worked out well

Nachteile: No special recommendations, the software does what it is supposed to do

"I've found my new booking partner! "

Kommentare: Very happy with how easy this site is to use and how visually pleasing it is. I have worked with other booking sites and they looked and felt terrible. While setting up my new page, I had a couple of questions and received a response from customer service right away. They even sent a screen shot of the steps to take. For a visual learner like myself, I loved that! Very excited about Reservio.

"Less time for scheduling, more time for business"

Kommentare: As a private teacher, I have many individual students who need to book their individual lessons. It used to be complicated to make a timetable considering everyone´s preferences and especially to change it all the time. Students get often ill or just lazy:-) It´s much easier with Reservio for me and more comfortable for them. Thanks a lot!

"Very straight-forward"

Kommentare: I've looked into other scheduling sites, and so far I really love Reservio. I don't have a high client count, but need something to offer online scheduling, and I love how Reservio is so available, clear, and offers free bookings to a certain extent. I highly suggest!

"What a nice surprise!"

Kommentare: I tryied using this software at my dental practice and pacients are realy enjoying it. They say it's more comfortable for them to book an appointement online rather then calling the receptionist. This way she has more time for other things to do.

"I HIGHLY RECCOMEND RESERVIO"

Kommentare: I have been using the Reservio system for my business for 6 months. I am an English teacher and I need reservations of my clients to my lessons. This system meets all my requirements for this purpose.

"Simply excellent"

Kommentare: I've been using this tool since about two years by now personally and I help my customers to implement it into their business as well because it's simply excellent.

"Reservio Review"

Vorteile: I love how the security feature secures my schedules. And the customization tab is easy to use for beginners.

Nachteile: Maybe try to expand the feature more. For more options for customization. But other than that everything is alright.

"Great"

Kommentare: Nice, modern looking interface, easy for me to use, easy for my clients to use, quick response with queries. Love it!