Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über OneSaas

Sorge dafür, dass deine Business Apps problemlos zusammenarbeiten, einschließlich Buchhaltung, eCommerce, CRM, Rechnungsstellung, Abwicklung und E-Mail-Marketing.

Erfahre mehr über OneSaas

Vorteile:

This app links my on line apps and is easy to set up.

Nachteile:

Support is absolutely useless. Can't upload screenshots to support, links to articles all error out.

Bewertungen zu OneSaas

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,7/10

OneSaas hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 55 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (55)

Aaron
Owner in UK
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Amazing Time Saving Software

5,0 vor 4 Jahren

Kommentare: Accounting is our main issue as we are not knowledgable in the area. However OneSaas solves that automatically!

Vorteile:

OneSaas is truly a revolutionary piece of precise software engineering. It syncs all of my sales/payment/refunds and customers which gives me more time to engage with my customer base. The support team is amazing. [SENSITIVE CONTENT HIDDEN] who I mainly deal with is always ready to help and knows the software inside out. Well done OneSaaS!

Nachteile:

Honestly, it seems too good to be true but there is nothing that jumps out at me that is a con with this software.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Seamless integration

5,0 vor 4 Jahren

Kommentare: Very good, helps solve our synchronisation needs between MYOB and WooCommerce. Saves us a heap of time in our day-to-day without needing to double-enter data. Their customer service agent [SENSITIVE CONTENT HIDDEN] was a huge help and was able to assist with my very specific questions about MYOB. Thanks.

Vorteile:

Very easy to set up, takes the hard work out of having to manually set up an API integration between platforms.

Nachteile:

They recently upgraded the platform to a brand new dashboard. The migration process was a little tricky but [SENSITIVE CONTENT HIDDEN] was able to sort it out within about ten minutes.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Sportartikel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

OneSaas QBO Intergration

1,0 vor 11 Monaten

Kommentare: Poor, we brought this issue to up with OneSaas and they made a change to the invoice numbers in QBO, and Shopify and said the issue was fixed. We thought it was until we did an audit and found it that it was not fixed. Customer support just gave excuses and never came up with a solution, the basically said if you do any other work in QBO besides Shopify it will not work. Great!

Vorteile:

Easy to set up and seamless integration with Shopify.

Nachteile:

For QBO online from Shopify you will get a report every day telling that your orders have sync'd, but it's a lie. If you do manual orders in QBO, there is a chance you have used the invoice number that Shopify uses, and if that happens your Shopify order will not update in QBO. While it should give you a sync error, it does not. We had to find this out while looking for a customer in QBO, the order was never input, but if you look in the OneSaas connector it shows it as imported and assigned a invoice number. The issue is the invoice number was not associated with the Shopify order. The Shopify order never made it to QBO. So now we have to manually go though ever single order since the start of the year and verify they are actually in QBO. Support is worthless. Do not use this software.

Mike
Vice President in USA
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Functionality & Support

5,0 vor 5 Jahren

Vorteile:

OneSaas connects our WooCommerce store with Quickbooks. It works as intended, sending transaction data from the store to the accounting system. For the most part, it functions on its own very well; we rarely have to interact with the system. In rare cases, certain transactions may get "stuck" due to an error in either Woo or QB and the OneSaas support staff is always super helpful in those situations. [SENSITIVE CONTENT HIDDEN] helped us today and found a solution within a few minutes, saving us from having to research and tinker with settings on our end.

Nachteile:

For those not familiar with technology or integrating systems within systems, the setup may be confusing. However, the support team can assist and answer your questions.

Doug
Director in UK
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent customer support service

5,0 vor 5 Jahren

Kommentare: I have been using OneSaas for a number of years now to link BigCommerce, Shopify and Unleashed Software and it just works with minimal intervention. The support team are fantastic! Every time I need help, Live chat is always there and the skills of the people behind the scenes is exemplary. Customer service executives are just some members of the support team

Vorteile:

There is always help at hand on the live chat when you need it. Rep was able to get quickly to the source of the problem and provide a fix. Not only that but helped me avoid future problems of this nature.

Nachteile:

More integrations with other software application would be helpful

Ian
Director in Südafrika
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CSR is a fantastic support agent!

5,0 vor 5 Jahren

Kommentare: My overall experience has been a positive one with OneSaas proving to be a vital part of my clients online business and I am very upbeat that the new platform with reduce the amount of monthly integration errors that we've experienced in the past.

Vorteile:

Software is consistent and reliable. The online support is exceptional and every support agent I've dealt with over the years has been great to work with.

Nachteile:

The data doesn't always match up correctly and correcting errors has proven to be quite difficult in the past, especially with the old OneSaas platform.

Lisa
Biz owner in Australien
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Service

5,0 vor 5 Jahren

Kommentare: Reconciling through Xero has reduced the time by hours

Vorteile:

Syncing is quick and seamless, Support for any issues is exceptional. The representative was very helpful with solving my issues.

Nachteile:

a few glitches but nothing that can't be addressed

Amanda
Director in Australien
Verlagswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Happy Customer

5,0 vor 5 Jahren

Kommentare: Was a positive one.

Vorteile:

I liked that it picked up orders from my eBay store and website every hour on the hour and sent them through to my fulfilment company and that once the order was sent, it was able to complete the shipping information needed by both website and eBay to finalise the transaction.

Nachteile:

No direct phone support, only e-mail, but I get that, phone support is something that I like.

Jim
Jim
Vice President of Marketing and Sales in USA
Verifizierter Nutzer auf LinkedIn
Chemikalien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Software that doesn't work!

1,0 vor 6 Jahren

Kommentare: Customer service, even the CEO ignores issues...doesn't respond to questions and doesn't fix problems!

Vorteile:

It was SUPPOSED to connect e-commerce engines to QuickBooks to synchronize transactions and inventory.

Nachteile:

The programming is totally FLAWED! They don't synchronize inventory properly and they bring inaccurate sales tax data into QuickBooks... WORST software I have ever worked with!!!

Jesse
Director in Südafrika
Verifizierter Nutzer auf LinkedIn
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Great functionality and great customer service.

5,0 vor 4 Jahren

Kommentare: I've had a great experience with OneSaas. The software works as advertised and the customer service I received from [SENSITIVE CONTENT HIDDEN] is exceptional. When I've had a question, their customer service team responds in less than a minute everytime!

Vorteile:

The stock synching between my woocommerce store and my Xero software. Integration was super easy and fast.

Nachteile:

None. I haven't had any problems with OneSaas as yet.

Dana
CEO in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Save yourself time and headaches

1,0 vor 4 Jahren

Kommentare: We're extremely fed up with OneSaaS. There was a time years ago when it was a key piece of automating our back office, but now it just creates unnecessary headaches, wastes our time, costs us money, and generally makes life harder - not easier. I don't understand how an app can get consistently worse over time instead of better. We had an opportunity to re-architect our system a few months ago and we regret choosing to continue with OneSaaS.

Vorteile:

It used to have some nice features that worked and saved us time. The pricing was really competitive. I don't know how support used to be, since we never needed to use it.

Nachteile:

Pricing increased while key features were turned off. No longer makes updates to existing records, it only syncs new records, so it still requires a ton of manual work to keep things up to date. The sync breaks constantly. Support is absolutely useless. Can't upload screenshots to support, links to articles all error out. They outsource support offshore to folks who don't seem knowledgable about the product. It ends up taking 10x longer than it should to fix bugs.

Mike
Owner | Founder in Australien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Lots of promises but I cant recommend

2,0 vor 4 Jahren

Kommentare: We used Onesaas to be the conduit between Unleashed Bigcommerce and Xero. From Day 1 we experienced a problem with Partial credits we created being reflected in Xero as full credits of the Invoice. These issues were a BIG influence in us moving from Bigcommerce because they and BigCommerce were unable to solve the issue. Then when I cancel my account they continue to charge me despite confirming my account is cancelled.

Vorteile:

Ease of use Reputable Good reviews Wide range of features

Nachteile:

Errors that occur in the integration but can't be rectified after 1 year Poor communication and promises that were never fulfilled. Slow integration times and additional costs incurred to constantly try and sync

Lara
Accounting in Neuseeland
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rep is very hepful

3,0 vor 5 Jahren

Vorteile:

Chat with rep is fast and helpful. He's very clear about what he does and doesn't know, so we proceed very quickly to solutions. That's so much more helpful than "service" that is defined as never admitting anything is wrong, like at other IT companies. Then finding solutions is not just my job, we're doing it together.

Nachteile:

That we may not be able to use it soon. That was the reason for the chat: how to salvage this.

Doug
Director in UK
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A fantastic solution to the integration of critical business applications: BigCommerce and Unleashed

5,0 vor 7 Jahren

Kommentare: Fast end efficient support

Vorteile:

This product does exactly what it says it does. This software is designed to address some very complex integration challenges and does it extremely well. The support organisation is backed by knowledgable and proactive people who are always there when you need them.

Nachteile:

There could be more choices of integration applications like PipeDrive and other CRM applications...

Thomas
Director in Südafrika
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product and an amazing backup team behind it.

5,0 vor 6 Jahren

Vorteile:

The product works as advertised and there is a great technical support team to call on if there are any problems. All queries that I have logged have been resolved in 24 hours or less.

Nachteile:

Would like to see a notes sync in WooCommerce. At the moment, my Aftership account does not update automatically due to this problem, so it would be nice to have this functionality.

Michael
Warehouse and Inventory Coordinator in Australien
Lagerung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Support for Syncing error

4,0 vor 5 Jahren

Kommentare: Had one of our orders that didn't sync to MYOB, made contact through the live chat, executive was very quick to reply and rectify the issue, nothing was needed on our end apart from checking that the order had made it to MYOB. Very pleased with the service provided.

Vorteile:

Simple and Easy to use, great customer support.

Nachteile:

Occasional syncing errors, occasional slow syncing. Not very often.

Lyn
IT Manager in Australien
Wein und Spirituosen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing Customer Support

5,0 vor 5 Jahren

Kommentare: The integration / automation we get from our WooCommerce store to MYOB is a great - not having to build this integration and to be able to set it up quite quickly is worth every cent.

Vorteile:

I find that the value of any purchase comes with the after sales service/support and their online chat is second to none. I have used the online chat several times, last time was [SENSITIVE CONTENT HIDDEN] (sorry cannot remember the others) and they have always solved my problem so quickly.

Nachteile:

It is a little complex to setup initially.

Simon
Director in UK
Verpackung und Container, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Superb customer service.

5,0 vor 5 Jahren

Kommentare: Excellent

Vorteile:

Very rare I need to contact Customer services but when I do they fix issues every time. Today [SENSITIVE CONTENT HIDDEN] was fantastic taking the time to sort out a sync issue between ebay and QBO.

Nachteile:

No cons so far all works well and updates my sales from ebay to QBO

Jenny
Office Assistant in Australien
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Using OneSaas has saved our business time and money.

5,0 vor 7 Jahren

Kommentare: Saves time and money. No manual keying of orders, eliminated errors.

Vorteile:

Our orders are sent automatically on the hour to our Warehouse without us having to do anything. Saves time and money, there are no errors with incorrect data entry. Reports and data are easy to utilize.

Nachteile:

Setting up the system was involved and confusing not having correct parameters set up so the system integrated with warehouse correctly

Efraín
Efraín
Asistente Administrativo in Argentinien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excelente Software de Integración y Sincronización de Data

5,0 vor 2 Jahren

Kommentare: Excelente. No tengo quejas con OneSaas. Incluso su soporte técnico es impecable.

Vorteile:

Su sencillez y facilidad para lograr las integraciones es su mayor ventaja.

Nachteile:

Honestamente no encuentro desventajas en el uso de este software, porque incluso cuando no se logran sincronizar alguna data, el sistema te avisa qué error pudo haber ocurrido.

Lisa
Manager in Neuseeland
Textilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent service

5,0 vor 5 Jahren

Vorteile:

The assistance we receive with any queries is fabolous - very quick, attentive & they stay in contact until any issues or queries are resolved

Nachteile:

We don't have any dislikes at this time..

Maryse
Web manager in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good customer service

5,0 vor 5 Jahren

Kommentare: We had stock sync issues between 2 software. I've been in touch with reps on the live chat and he gave a really good customer service and solved our problem quickly by suggesting really good solutions adapted to our business. I definitely recommend this software, it's user-friendly, even for people who don't have a tech background.

Vorteile:

This software is efficient and user friendly.

Nachteile:

It's not always easy to speak to someone, they don't have a customer care line and it can take a while to get support by email. The live chat isn't always enabled depending on the time of day.

John
Manager in Australien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great communication

5,0 vor 5 Jahren

Vorteile:

This app links my on line apps and is easy to set up

Nachteile:

Migration to the latest version was a little hard to understand, but one done was greT

Jane
Office Ninja in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer service was fantastic!!

5,0 vor 5 Jahren

Vorteile:

That is takes care of our orders seamlessly. Moving them from Woo Commerce into our accounting software and shipping software.

Nachteile:

I would like to be able to talk to someone on the phone at times...but the chat feature is fantastic and customer service was VERY helpful to me today.

Tiffany
IT in Australien
Elektrische/elektronische Fertigung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great support from Marck

5,0 vor 4 Jahren

Kommentare: Niiiiiiice

Vorteile:

The 24/7 lice chat support. Very handy and prompt reply.

Nachteile:

Sotware design... Error occurs sometimes.