Workable Erfahrungen

Fantastic Solution For Recruiters

Kommentare: It enabled us to conduct a more thorough evaluation of our candidates. We were quickly and easily onboarded by the Workable team, who also got us up and running.

Vorteile:

The collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.

Nachteile:

I wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.

A great ATS

Kommentare: IT was great from search to implementation to using it, the experience was very positive and the impact it made to our recruitment activities was apparent day one

Vorteile:

We love having everything related to the candidate in one place. And being able to have the entire hiring team able to collaborate in one space is excellent

Nachteile:

We can't sort and file the talent pool for future use except if it is into positions. Also, information from archived positions is not available unless you unarchive a position which can be a bit inconvenient

The Bad Outweighs the Good- Beware Sales!

Kommentare: Solid tool if you have a fairly simple process; still allows for customization, which is great.
Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.

Vorteile:

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Nachteile:

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude. Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.

Workable is Great!

Kommentare: What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.

Vorteile:

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Nachteile:

Right now, there is nothing that I would complain about or change with Workable.

Essential tool for mid sized firms

Vorteile:

Intuitive, ease of use. Excellent integrations, good customization and automation options.

Nachteile:

More automisation, more front end customisation.

Great ATS

Kommentare: Workable is a great ATS for a mid size firm and it really makes life easier with their AI.

Vorteile:

Workable allows you to have in depth control of every aspect in the recruiting process with the ability to give users varying levels of access.

Nachteile:

The changes to the UI have been a bit confusing and in some cases I find them to have complicated things more than helped.

Solid B+

Kommentare: I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.

Vorteile:

I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.

Nachteile:

Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it.

Recruitment and HR ATS

Kommentare: Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).

Vorteile:

Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.

Nachteile:

Sometimes you have to put candidates info manually.

An exceptional HR tool that free's up time!

Vorteile:

Workable’s got the muscle for recruiting, giving you all the sourcing and team-work options without a hassle. It does hit the wallet hard and might box you in a bit, but it’s a solid pick if you want everything HR in one spot.

Nachteile:

The sticker price is steep for the small business crowd, especially if you’re eyeing extras. It can be a tight fit if you’re into custom setups, and the automation can trip up sometimes, missing that human touch. If English isn’t your first language, you might struggle a bit, and good luck making sense of their bills.

Good for big businesses

Vorteile:

Not meant for small businesses owners and not many options

Nachteile:

Could be better for small businesses and give more options

Very Solid ATS, with Some Very Solid Quirks

Kommentare: The product has a lot of potential. I've used several ATS' and do like Workable the best, but the implementation experience is horrible.I feel like the team at Workable has a good product, that could be great - it's just not.

Vorteile:

The User Interface and Experience is stronger than most of the ATS that I've used. It's highly intuitive with some quirks. My hiring manager's like the ease of use for interviewing and evaluating candidates.The speed of the site and app are also great. I also really like the customization of the careers page.

Nachteile:

The migration and implementation were a total disaster. The sales team did not explain that I would have to import 19k files from my previous system into a single Excel document on my own. No help was offered, only finger-pointing at my previous system or an offer to upgrade to a higher monthly subscription. I've had several issues come up where I've reached out to Customer Service and was only provided with 1/2 of the solution. I raised my concerns and was met with zero interest in ensuring that I had a better experience with Workable. I've yet to speak with a person who really seems to care about the customer experience now that I am actually a customer.The "people search" function is cool, but there are only 4 filters, so it's information overload. Using AI to create job descriptions is great, but there's no way to adjust the prompt. If you want to look at the candidate's full profile, you can't do that from within a job, you have to open another screen and look at the candidate in the database, outside of the job. The self-scheduling link has confused several of my candidates. When I raised my concern over this, I was told that if my candidates were too stupid to figure it out, I should use that as a barometer for hiring.Like I said earlier, there are just so many strange quirks that could be easily solved.

The Easiest Applicant Tracking Software to Figure Out

Kommentare: We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of recruiting. After getting in touch with other ATS' (Lever, BreezyHR, Jobvite, HiringThing, the Applicant Stack), we went with Workable. This is possibly simply because most of those other softwares put me into a sales cycle queue, and I had to wait 3-4 days before I could talk to someone or see a demo. Meanwhile, Workable lets you sign up for a trial, and gets out of your way. I figured everything out on my own in 20 minutes. I think this is a testament to how well built their UI is-- you don't need a 30 minute handheld demo to figure it out, unlike other ATS (apparently). To compare, BreezyHR was also fairly intuitive, but we liked the feel of Workable better. Lever is also VERY beautiful software, but we got quoted around 6k/year (no monthly option). Meanwhile, Workable, is 200/mo for 4 jobs (monthly, not annual contract), and has 98% of the same functionality. Lever, based on the demo I got from their very nice saleslady, seems better if you're a big company where you need help streamlining communication quickly between departments, or want help auto-nurturing your recruited candidates. That just wasn't us, we're smaller and only hiring 4-5 people right now. Workable was easy to figure out, responsive, customizable, and I liked the monthly pay option. I would recommend it to any startup or small company, without any hesitation. Also, if you're recruiting...the real Workable seller is the People Search function. I almost don't want to talk about it, because I don't want other people to know about it.

Vorteile:

-Incredibly intuitive interface -Upfront pricing that's easy to understand and reasonable (not great, but reasonable) -Customizable pipeline -People Search Chrome extension is INCREDIBLE and no one else has it. -Easy, one step posting to multiple job sites (free and premium) -Custom links so applicants can apply from anywhere and still end up in your pipeline. -On/Off mode: You can pay monthly when you're hiring, and stop when you have no active jobs. You won't lose your data.

Nachteile:

-A few bugs (software doesn't always fetch a photo when you put in an email, even if it finds multiple social profiles) -Customer Support isn't immediate (you have to email, but they usually respond in <6 hours)

Great tool to support with hiring in a start-up phase

Kommentare: Workable was our 1st ATS. It is a smart, easy-to-use product that helped us grow the company to close to 450 employees. Managers were very happy with the tool.

Vorteile:

Workable provides great automation solutions & features for many different things that allow saving lots of time: emailing candidates in bulk, interview scheduling, interview feedback, configurable roles and permissions, communication templates and customizable steps in the interview process. In addition to this, it has a great analytics dashboard, a user-friendly mobile app, and a fantastic People Function that allows to source passive candidates directly from the ATS, which might be very handy, especially for teams that don't have a LinkedIn Corporate Recruiter licence.

Nachteile:

My team couldn't engage with candidates at scale through personalized email campaigns, which made us switch to another ATS. Because close to 40% of our hires are done through outreach automating this part was crucial to us.

Easy to Use and Cost Effective

Kommentare: It's a good company and a good platform that is easy to use. If you are looking for a more cost effective option and are okay with losing some of the features you would get with a bigger ATS, Workable is a good choice. They do focus on rolling out new features and I am excited to see what happens next with them.

Vorteile:

Very easy to use system, and the interfaces are intuitive for admins, users, and applicants. Each job goes out to 12 free job boards and candidates find it very easy to apply. Also allows candidates to apply with LinkedIn. Tracking of candidates through each job process is very easy with the "Bins" that peoples can flow through. Email templates, interview templates help keep the process simple and effective. Workable allows for each integration with HRIS, screening tools, and other interfaces.

Nachteile:

Not much customization available depending on the price point you are willing to pay. More of an out-of-box software and does not allow the flexibility you would see with some other bigger ATS's. Some features you

My favorite ATS so far!

Kommentare: The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.

Vorteile:

I really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.

Nachteile:

The reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.

Makes hiring more organized

Kommentare: I have had a good experience, and it's clear that it isn't as biased as some applicant tracking software in terms of scanning for keywords or making it too easy to bulk discount applications based on bogus criteria that might be inaccurately flagged by algorithms. It simply makes it easy for humans to do the work.

Vorteile:

I appreciate that you can see the number of candidates at each stage of the hiring process, send email through the tool, and follow a conversation from end to end. I like that you can bulk email applicants. I appreciate that applicants can apply via different websites and it shows up in one place, and that they can take shortcuts like pre-filling with their LinkedIn profile.

Nachteile:

I dislike how, even after many years of using the tool, I still don't know how to log in from the website, I can only reach it from a link in my email. It seems like they don't want to make it easy to see all the roles you're hiring for or have hired for in the past. I don't like how it seems so easy to accidentally bulk email the wrong candidates, or email a candidate when you intended to leave an internal note.

Clean Design / Terrible Company

Kommentare: I started a trial to find out how Workable could benefit our business and needless to say, I was unable to complete the Trial because I was asked to provide a Utility Bill or "Other business documentation" that includes my business address. Upon providing Paychex Invoices and Employment Tax Forms (sent directly from the state) that they ("Workable") will not be able to approve my job postings based on their guidelines and that this was their final decision. It seemed like Workable would have been a great choice if you can get past the verification process. Below is the email I was sent. "
Hello Joey, We have passed this business documentation to our technical team for review. They have come back to us and based on the information provided, they will not be able to approve your postings again based on their guidelines. This is their final decision in regards to the jobs on the account, unfortunately. In our experience, it is unlikely there are any changes that will bring it within our guidelines for publication. In this case, it would be best to try posting on the job boards directly. I am sorry I can't be more helpful in this case. Juan
Workable Customer Support"

Vorteile:

The overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.

Nachteile:

Regardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible. Last email from this company has been included in my comments.

Workable review

Vorteile:

Workable is extremely easy to use. The features built in are very self explanatory and the job boards are top notch.

Nachteile:

Everything seems to be coming at a price now. Workable started off as one of the most truly affordable ATS systems. They have not always been the first ATS to the table when introducing new functionality, but they seem to do a good job with it. However, they have been taking away portions of the product that were initially available, which comes off as greedy. Customer service is incredibly inflexible at times, which is quite frustrating for a company that has been with them for so long.

Great for recruiting, not so great for reporting

Vorteile:

Being cloud based this allows remote teams to collaborate on recruitment.

Nachteile:

The format of the published jobs is standard so very like ability to brand or bespoke the pages.Reporting was a pain. Tracking links for the origins of the applications did not work all the time and was misreporting often with linkedin ads showing as website or google. Getting the information out on reporting was also hard as it had to be exported in order to work with it and link back to clients' paid ads on linkedin

Great Platfrom for Internal Recruting

Kommentare: I have been using Workable for many years, at several different companies and can not say enough great things about this product. Its UI is fantastic, integration with sites such as indeed, monster etc. are seamless and have many other integrations are great.

Vorteile:

What is there not to like. Pros 1. Low cost 2. Easy integration with O365 and Google 3. Collaboration/team sharing of information on candidates 4. Great UI 5. Easy integration to Co. website 6. Easy posting to both free and paid job boards

Nachteile:

Cons 1. must be a premium license holder for some of the functionality and integrations and the price change is rather large moving from one license type to another. 2. no way to countersign offer letter 3. Would be nice if they could handle onboarding as well as an add on feature.

Used workable as user for over 2 years. Generally a good experience.

Vorteile:

Generally a good software for recruiting except for timeline and dates. Easy to use and handle.

Nachteile:

What I dislike and face difficulty is the historical timeline. The software does not indicate the historical date of submittal or date of comment/note. It just says 10 days back or 1 year back (Which may be approximate) . Dont have exact date to pull up candidate email from the outlook if needed ! Also if you reply to a workable email message the reply is partially cutoff and does not appear on work

Good starting ATS for a small/medium size startup.

Kommentare: In general, workable was a good tool to use and I think it helped us get of the ground when we started designing our recruitment department and processes. I would have liked a little more support from their team and them being able to innovate and integrate news features much faster than what they did.

Vorteile:

Workable was the first solution that we found as an ATS for our recruitment process. It was good and solid for what we needed at that moment. It was straightforward and easy to manage. It provided several integrations to maintain a good workflow in our process

Nachteile:

We found ourselves having to do a lot of manual work instead of automatizations. It was a work in progress and they couldn't add many of the features that we wanted at that time.

Great customer service!

Vorteile:

It's simple and easy to use. Easily posts to external job boards with just a click. The employer careers pages are simple and clean- could be more customizable and interactive but the product is fairly cheap compared to competitors. Customer service is FAST and always helpful. We've been with workable since the beginning and they've taken our feedback into consideration.

Nachteile:

The only real downside is the database search is somewhat cheap. I'm a huge pipeline recruiter- their hashtags to categorize help but a boolean search function would be awesome.

Very well designed recruitment management tool

Kommentare: Very well-designed, easy to use recruitment management tool. Has given us visibility at every stage of process

Vorteile:

Intuitive to use. Easy to manage even when juggling lots of applications. Good inbox layout and workflow through hiring process works well. Filters are useful feature as well..

Nachteile:

Really not much to criticize - I've used a lot of these types of applications and this one is probably the most intuitive to use. Occasionally small lag when jumping from jobs to people lists - but this is minor.

Great Plataform

Kommentare: I have solved the easy way to see the all scenario of a candidate. All the information is displayed and using # we can quickly understand the status of the candidate.

Vorteile:

Lack of crashes and quick plataform, easy to integrate and takes minutes to create profiles. We are able to delete status etc. Great

Nachteile:

The process was very easy and its intuitive.