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Über MedEvolve

Die Praxisverwaltungssoftware von MedEvolve bietet Abrechnungs-, Terminplanungs-, Patientenzahlungs- und eRx-Funktionen mit EHR-Integrationen und mehr.

Erfahre mehr über MedEvolve

Vorteile:

We use their billing module only for revenue cycle management. They do have a robust scheduling and analytics module.

Nachteile:

I have 0 complaints and we have used this program for about 4 years.

Bewertungen zu MedEvolve

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,1
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

8,5/10

MedEvolve hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 24 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (24)

Produktbewertung

Produktbewertung

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Nutzerbewertungen filtern (24)

Cydni
Coding Specialist in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

I work with MedEvolve every day!

5,0 vor 6 Jahren

Vorteile:

I love this program. I have been using it for almost five years now! The scheduling is super easy. Creating new patients and searching for existing patients is a breeze. I work in the control function mostly posting charges for all the doctors, and I feel that it is very user friendly. They have great customer service...any time I have any trouble I always get a quick response via email or a phone call from really nice representatives.

Nachteile:

Every once in a while the check eligibility function on insurances freezes up and I get knocked out of MedEvolve and have to log back in, but other than that I don't have any major issues/cons with this product!

Diana
Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works well for our expanding clinic.

4,0 vor 6 Jahren

Vorteile:

I am responsible for training employees to use MedEvolve in our clinic. This program is extremely easy to teach/learn, no matter previous computer experience.

Nachteile:

I am still being told MedEvolve they can not do an update to their system to hide errors or outdated information (i.e., insurance plans that assimilate continuously, duplicate referring physician profiles, etc). We do review new systems that come out to stay current on what is on the market and, while MedEvolve remains our choice, every other system we have looked at is able to perform this service. Our system is full of errors that I can not hide from the user group to keep them from choosing wrong information.

Jeannie
Practice Mgr in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A good PM program that has the potential to be even better.

4,0 vor 6 Jahren

Vorteile:

When the support staff answers the tech support line. Can usually get an immediate resolution to an issue. Which is extremely important.

Nachteile:

No longer having Word/Excel capabilities was a huge mistake in my opinion. The custom reporting capability is still very limited & most times extremely difficult to set up a report. Too many different areas to determine if where should try making a report from. Reports, Account Analysis or Data Mining.

Barbara
Insurance/Billing Department in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I've been using this system for almost 7 years & I love that it is easy to learn & use!

4,0 vor 6 Jahren

Kommentare: A working knowledge of billing - posting - of patient charges- Insurance payments -Patient payments!

Vorteile:

That when there is an issue - help is just a phone call or an email away. The support team is always willing to go the extra mile to help with any situations even when it is an IT issue or our EMR is the culprit. The support team again is great-they explain and teach and help - they deserve a GOLD star.

Nachteile:

That we have to have 2 systems ie:EMR. It is very frustrating to have to work within two different systems and unfortunately the EMR we have is going away so we will no longer have medevolve in a few months.

Robyn
Administrator in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

have been with MedEvolve for many years, support has changed greatly since the beginning years.

5,0 vor 7 Jahren

Kommentare: before going with MedEvolve we did all our claims on paper and kept paper ledgers for statement purposes. Looked at several software systems back in 2002 and MedEvolve was the easiest to use and reports were many

Vorteile:

ease of use - billing software is very good and easy to learn. Appointment scheduling pretty good, don't like the new changes though

Nachteile:

reports can be a little tricky- lost a report due to an update that I have used since day 1 - sent an email 3/13/17, case 96021, and no one has ever gotten back with me ??? Also had someone working on an issue with an appointment type not transferring to GMed a month ago and still not resolved

Sharon
CDT, MA in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Operator friendly

4,0 vor 6 Jahren

Kommentare: I used the system for almost 6 years before our company opted for another software. To say the least, I'm disappointed in the friendliness of the new software. It is a huge learning curve and we have to log into their server first, then log in again for the actual program. Once in the systemt there are two window to manipulate to use the system. I'm not sure what we're doing!

Vorteile:

System prompts you to the next field, one window to work from. I like the multiview window. Thanks!

Nachteile:

No cons for me! I didn't use the biling part of the system, so I'm not much help there. I used account info, prescription and schedule.

Cynthia
Office Manager in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MedEvovle

4,0 vor 6 Jahren

Vorteile:

I like the ease of the charge posting and case management for different body parts that we in the ortho practice need to be able to specify.

Nachteile:

My least favorite part of this software would be the use of AR table. Once you go into view an account you have to reset your parameters all over. Also account analysis was built to run more specific reports, however I feel the more specific you get the report comes back with nothing after several minutes of loading.

Melissa
Insurance Specialist in USA
Medizinische Praxis, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Could use some improvement...

4,0 vor 6 Jahren

Kommentare: Overall, a good product!

Vorteile:

It helps our office organize appointments for multiple doctors. I love how they added the color change feature to the insurance when it's active (green) or inactive (red.) Very easy to spot a bad insurance from the scheduler.

Nachteile:

It freezes up on me sometimes and kicks me out. I wish it would organize fee schedules for each carrier so we could calculate estimates for patients immediately instead of having an off-site benefits verifier...

Sydney
owner in USA
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love the ease of use and user friendly format

5,0 vor 2 Jahren

Kommentare: I am happy with the software overall. The staff is knowledgeable on most areas.

Vorteile:

It is easy to work with from scheduling , to billing, to review account ledgers. Easy of explaining balances to patients

Nachteile:

Some of the reports needed are a bit difficult to set up. Support is available most of the time Sometimes issues with servers being down.

Toby
Office Admin in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Changes have been made so it's taking some getting used to.

4,0 vor 6 Jahren

Vorteile:

The software is no problem. It's very user-friendly and easy to learn. It shows up in red anything you forgot to put in that's needed to be what the software is designed for. We have had newly come on board that has picked up learning it within a days time with my problem.

Nachteile:

Software is not a problem. I just like being able to call and talk to someone instead of waiting on a reply from an email.

Nicole
Ophthalmic Coding Specialist in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MedEvolve is very user friendly and easy to understand!

5,0 vor 7 Jahren

Kommentare: I am easily able to process hundreds of charges on a daily basis to maintain the revenue flow for our practice.

Vorteile:

I love how easy it is to operate and navigate through the system! The ease of generating reports (including data mining) is greatly appreciated!

Nachteile:

My one thing I don't really care for is that when I have charges in my inbound queue I cannot always attach them to pull through...I have to do a manual post to make sure the charges attach to the right line item.

Pat
Office Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GREAT.

5,0 vor 7 Jahren

Vorteile:

Input is user friendly It's easy to manuver between the patient acccounts, tables and applications without opening/closing

Nachteile:

1. Need more user flexibility in generating custom reports vs having to submit a request get a quote - sometimes it is a time sensitive issue 2. Lack of user's ability to add claim rules that may apply to specific healthplans 3. Issues with modifying appointment templates

Elizabeth
Front Desk in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MedEvolve Useage

5,0 letztes Jahr

Kommentare: MedEvolve is very helpful to work with in a very business doctors office. I find it very helpful, useful and very simple to use.

Vorteile:

I find the resources, location and categories is extremely useful, as is the calendar view, daily view most important entering the patients information.

Nachteile:

There is nothing least that i dislike about this software.

Melody
Office Manager/Biller in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It isn't as user friendly as other systems I've worked on, but overall it is a decent program

4,0 vor 6 Jahren

Vorteile:

Electronic posting is easy and takes seconds. Reports from electronic posting are immediately available and easy to access.

Nachteile:

Issues with the system not billing tertiary insurance have been brought up several times and not resolved. Reporting isn't user friendly at all and difficult to navigate between different reporting capabilities and get consistent numbers.

Lena
Practice Manager in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good program although a little sluggish for the cost

4,0 vor 6 Jahren

Kommentare: Ease of use compared to others

Vorteile:

Great features, it really does a lot for you! But you need enough training Uses for all persons in the team, probably best for large users, we are a small practice so we do not have enough people for all tasks etc.

Nachteile:

Slowness and sluggishness are a problem right now... It was not always so... The support team "ticket" system is a pain!

Tracey
Office Manager in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Satisfied Customer

4,0 letztes Jahr

Kommentare: Very user friendly with a very helpful support system

Vorteile:

Very much a user friendly system with scheduling and billing which also integrated seamlessly with our EHR system.

Nachteile:

Being able to merge duplicate patient information

Tl
Director of Outpatient Business Development in USA
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good product for revenue cycle management

4,0 vor 6 Jahren

Vorteile:

Web enabled product and easy to use. We use their billing module only for revenue cycle management. They do have a robust scheduling and analytics module

Nachteile:

The documentation module doesn't have the necessary functionalities to meet the CMS requirements for outpatient rehab clinics.

Jennifer
Coder in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I think it's functional but its UI could be improved to feel more 2018.

4,0 vor 6 Jahren

Vorteile:

It is pretty simple and self explanatory. Posting charges is quick and to the point. Doesn't crash often.

Nachteile:

I don't like the cases. I don't like how we have so many cases with so many body parts and I want to condense them but MedEvolve doesn't let me delete them.

Donna
front office in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall I'm pleased with the service.

4,0 vor 6 Jahren

Vorteile:

VERY, user friendly, easy to navigate and train others to use daily, easy to add, change, or update patients information.

Nachteile:

Statements to patients are not easy to read, patients are constantly complaining that they cannot see the payments that they made.

sheri
Billing Manager in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Program

5,0 vor 5 Jahren

Kommentare: Having a great support team makes it so easy. If there is a problem or question, they are very helpful and quick to respond.

Vorteile:

Very user friendly. Support is exceptional

Nachteile:

Nothing. I have 0 complaints and we have used this program for about 4 years

Scott
Patient serv rep in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

There has been a lot of issues

4,0 vor 7 Jahren

Vorteile:

Easy user friendly, most are very quick to learn would have liked a little more training when we started.

Nachteile:

lOTS OF ISSUES, constant updates that seem to make the system worse. Lots of things we where never shown with the system.

Stacy
Surgery Scheduler in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

MedEvolve is fairly easy to learn and use

5,0 vor 7 Jahren

Kommentare: Easier to do my job

Vorteile:

very visual and easy to understand, many different ways to do the same functions so you can use your own preferences and are not stuck using just one way of working

Nachteile:

I feel like I could use more hot keys so the mouse isn't used so much on everything. No other issues I have come across.

CeCylia
biller in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

great software

4,0 letztes Jahr

Vorteile:

This software is easy to use for everyday medical use

Nachteile:

Sometimes it freezes and that can take time out of your day

Eric
Network Engineer in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simple to work with. Integration with Phoenix does not always work well.

4,0 vor 6 Jahren

Vorteile:

User interface is easy for end users to understand User creation and administration is easy to use and teach to others

Nachteile:

Does not integrate with Phoenix flawlessly, There are times where support intervention is required to get schedules to properly sync into phoenix