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Über Lime CRM

Lime CRM ist ein nutzerfreundliches und maßgeschneidertes CRM für Bauunternehmen, Materiallieferanten und Händler in der Bauindustrie.

Erfahre mehr über Lime CRM

Vorteile:

Fastsearch" in excellent, you can find everything that is in system.

Nachteile:

The admin views, difficult to add new fields and opptions.

Bewertungen zu Lime CRM

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,2/10

Lime CRM hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 106 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (106)

Sami
Sales Group Manager in Finnland
Papier & forstwirtschaftliche Erzeugnisse, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very good value for money

5,0 vor 3 Jahren

Vorteile:

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Nachteile:

At the time of purchase the history data was not available but now that's been fixed too.

In Betracht gezogene Alternativen: Salesforce Sales Cloud

Warum Lime CRM gewählt wurde: Because we ended up in a situation where only two people used our old CRM and the change had to come.

Gründe für den Wechsel zu Lime CRM: Because of better value for money and superior customer service.

Antwort von Lime Technologies

vor 2 Jahren

Hi Sami and thank you for reviewing Lime CRM. We are happy to hear that you and your colleagues enjoy working in the system. Best wishes, your friends at Lime

Thomas
Thomas
Head of Media and IT, CDO in Norwegen
Verifizierter Nutzer auf LinkedIn
Sport, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great system with both CRM and FRM capasity within the same system

4,0 vor 3 Jahren

Kommentare: We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Vorteile:

The search function Ability to add tickets through integrations Easy to customize

Nachteile:

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

In Betracht gezogene Alternativen: Dynamics 365, und Salesforce Sales Cloud

Zuvor genutzte Software: Dynamics 365, und Salesforce Sales Cloud

Gründe für den Wechsel zu Lime CRM: Cost, functionality and the fact that they had a lot of already plugins towards the sports segment

Antwort von Lime Technologies

vor 2 Jahren

Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime

Claes
Presales Manager in Schweden
Industrieautomation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jens S CRM

3,0 vor 9 Monaten

Kommentare: It is a good system to keep track of customers, easy for the users and you can develope the system as you develope your buisness

Vorteile:

It is easy to use and has an Excell based structure. We have been able to customize the CRM for our organisation.It has alot of good funcionallitys The Ticket handling is very good, and also here we were able to customize this.

Nachteile:

The developing of the CRM are expensive in terms of how many hours the programmers estimate the changes will cost. We have also had many bugs and down times when Windows launch new updates. The Templates are Word based and not Excell. Why?The Admin system LISA is really old fashion

Garlasco
Digital Marketer in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Creative CRM Approach for Marketing

5,0 vor 3 Monaten

Kommentare: he establishment of lead management helps in nurturing relationships and multiply business sales.

Vorteile:

Lime CRM uses content marketing as a way to reach customers.

Nachteile:

The software has made every CRM and marketing feature efficient.

Carl
Consultant manager in Schweden
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lime CRM review

4,0 vor 9 Monaten

Kommentare: Good. however it needs a bit of customisation, which I can´t do easyly enough on my own and need Lime employees for this.

Vorteile:

Great to get easy access to all communication between clients. Like that i can calibrate infotiles as reminders for when example. fram agreements needs to be renegotiated or upcomming orders are ending.

Nachteile:

It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users.That I need to reconfigure everything from the Desktop version to fit the Web version. Automatic flows etc.

In Betracht gezogene Alternativen: HubSpot CRM

Warum Lime CRM gewählt wurde: Needed a more compherensive product for customer assignements, orders, Employees our consultants, etc.Now however the Lime Go client seems almost better in some aspects (over view of businesprocess etc) than Lime CRM client web version. Shoulöd we switch back?!

Zuvor genutzte Software: Lime Go

Daniel
Service Manager in Schweden
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Lime CRM review

4,0 vor 9 Monaten

Kommentare: The support during the implementation of the CRM was superb. We are waiting for some improvments in the system regarding the add-on functions but overall we have now a functioning CRM system with better overview of ourcomplete business.

Vorteile:

The best feature with Lime CRM for us was to be able to handle both sales and field service in one program. We have now a machine register which is the link between the Sales department and Service department.Very good overview over our opportunities, work orders, to-does, service agreements, tickets, etc.

Nachteile:

I don't like the actual functionality of the add-on for Microsoft Outlook. You can only chose to connect oportunities that belongs to the contact in the e-mail, it should be possible to connect to any oportunity in the system. It should be posssible to choose if you want to synchronize the e-mail with the attachements embedded in the e-mail or as separate documents.

Joni
Sales manager in Finnland
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pretty ok, online version is problematic

4,0 vor 9 Monaten

Kommentare: Pretty alright. Online version is problematic as people have MAC's.

Vorteile:

Good CRM functions, like how easy it is to use. Happy that invoicing is possible through the system

Nachteile:

Online version is not good enough or expensive development costs. Can't add on invoicing there so that's why

In Betracht gezogene Alternativen: Pipedrive und Salesforce Sales Cloud

Gründe für den Wechsel zu Lime CRM: At that time it was most easy to make it suitable for us.

Jörgen
CIO in Niederlande
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Malux thoughts on Lime

4,0 vor 9 Monaten

Kommentare: LIME is supporting Malux to maintain a high level of internal and external customer service. Helps us save alot of time and not letting any case fall behind.

Vorteile:

The customizable product, its owned and developed fully by the same people who sold it. Which can make all the diff when it comes to understanding and meet business needs.

Nachteile:

The lack of a full experience mobile app. The poor integration with Office 365 and calendar synk. The file viewer gui is to elaborate, and missing preview functions for common formats.

Camilla
COO in Schweden
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexible and easy to adjust to our changing needs

5,0 vor 9 Monaten

Kommentare: Control of our customers through all processes, from lead to on- and off boarding and managing the customer throughout the whole process. We manage tickets and document all communication with customers in one place, in Lime.

Vorteile:

Easy to filter and search. Flexible and easy to adjust to our ever changing needs. We don´t have to build our processes around the system, instead we build the system around our processes.

Nachteile:

The reporting tool is hard to use and the new import function is not as good as the old one. It is hard to understand and not as flexible as the older version.

Luiza
Owner in Rumänien
Zeitung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A good CRM

5,0 vor 3 Monaten

Kommentare: Easy to setup and use. We didn`t encountered any problems until now or missing features.

Vorteile:

Very easy to start using it and customization is a big feature for this CRM. Flexible and simple yet complete. Me and my team love it.

Nachteile:

We didn`t encounter any cons for Lime CRM since we started to use it.

Staffan
Consultant Manager in Schweden
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lime CRM as an adaptation

4,0 vor 3 Jahren

Kommentare: If and when everybody feels comfortable with working in Lime CRM then we can benefit from the system. We will have the transparecy and sharing of information. We can have customer plans that everybody are comitted to. We can have data as a support for decision making.
We are not there yet, but I feel that we are getting there.

Vorteile:

First of all, Lime CRM is easy to use. It is is easy to get started and it is easy to select level of mandatory fields. In our organisation we try to keep the mandatory fields to a minimum in order to make it easy to create items and work in Lime CRM. And the quick search is absoulutely marvellous.

Nachteile:

It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.

In Betracht gezogene Alternativen: Dynamics 365

Zuvor genutzte Software: Dynamics 365

Antwort von Lime Technologies

vor 2 Jahren

Hi Staffan and thank you for the review. Regarding your feedback about our desktop application, we actually have a web client application that is offered in the cloud. Please reach out to your point of contact at Lime to get to know more about the web client and how you can get started with it! Best regards, your friends at Lime

Shane
Sales & Marketing Coordinator in Schweden
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A happy Lime CRM user

5,0 vor 3 Jahren

Kommentare: Lime CRM makes it easier to follow up and renegotiate contracts. It also makes it easy to organize clients into marketing activities and/or event invites.

Vorteile:

This product is very easy to learn and use. It's a great way to organize and list one's clients. I love the integration we've recently made with GetAccept, an easy and professional way of sending out contracts with e-signature.

Nachteile:

I wish we could integrate Lime CRM with our hotel booking system Opera, so that we could get the clients' statistics (room nights) into each company profile card smoothly and easily.

Antwort von Lime Technologies

vor 2 Jahren

Thank you for the review, Shane! Don't hesitate to reach out to us with a request to integrate Lime CRM with Opera. Even though we don't have a standard integration for it, we often develop new integrations to external systems. Best regards, your friends at Lime

Piia
Sales Manager in Finnland
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CRM gives you more efficiency in your daily work

4,0 vor 2 Jahren

Kommentare: Efficient tool to follow business and issues in all levels - partners, suppliers, customers - taking CRM in use has been really good decion. Pricing, volumes, contracts, meeting minutes, todos - all what a sales person could want to support the sales.

Vorteile:

Easy information sharing and follow up.

Nachteile:

Sometimes the view is small with important parts, difficult to read easily. But pretty difficult to say what we could like the least as overall CRM is really informative and efficient tool.

Antwort von Lime Technologies

vor 2 Jahren

Thank you for the review and for the feedback, Piia! Best wishes, your friends at Lime

Krister
System administrator in Schweden
Fundraising, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lime CRM is user-friendly and easy to adjust and adapt

5,0 vor 2 Jahren

Kommentare: We use Lime to support fundraising and our communication with donors.

Vorteile:

Easy search and easy acces to information. Focus on the customer. We have 25 integrations and a lot of data. The company Lime Technologies always deliver the expected or more.

Nachteile:

When I a few times thinks something isn't perfect, it's because our needs (or specification) wasn't clear enough.

Antwort von Lime Technologies

vor 2 Jahren

Thank you for the review, Krister! We appreciate your feedback. Best regards, your friends at Lime

PAtrik
CEO in Schweden
Maschinenbau oder Wirtschaftsingenieurwesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Impressed!

5,0 vor 3 Jahren

Kommentare: Full control of all processes, from sales to service issues on machines and documentation! It is great!

Vorteile:

The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!

Nachteile:

That i cant run it at on Azure DB (Maybe solved now?)

Antwort von Lime Technologies

vor 2 Jahren

Thank you for the review, Patrik! We do offer authentication with Azure now. You can read more about it here: https://platform.docs.lime-crm.com/en/latest/configuration/azure-login/ Best regards, your friends at Lime

Rebecca
Projektledare in Schweden
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A daily help to make your work more effective

5,0 vor 2 Jahren

Kommentare: With out CRm I would have spent hours on customer follow up and analysis. I save so much time!

Vorteile:

That it is easy to use and helps me to reach my goals. If anything goes wrong support is there for you.

Nachteile:

The segmentations features. When I use set segmentations it works well but it is troublesome to create own segmentations.

Antwort von Lime Technologies

vor 2 Jahren

Hi Rebecca! Thank you for reviewing Lime CRM. If you need help segmenting, don't hestitate to call our support who are happy to help you out. Best regards, your friends at Lime

Laura
Office Coordinator in Finnland
Vermögensverwaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

User review

4,0 vor 9 Monaten

Vorteile:

Since the Lime CRM is based on excel it is easy to use and it was quite logical to set up and customize for our use. I mainly use it to find and add contact information and for that is works perfectly. It is great that you can link people to companies or to other people (i.e. assistants). It is also easy to make different kind of contact listst, add tasks or projects. I use this a lot also when planning different kind of networking events too.

Nachteile:

Our company doesn't really have direct clients or products that we sell, so Lime is not always completely designed for our needs. But this was something we found out to be the problem with almost all the CRM systems.

Karin
Project and service coordinator in Schweden
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

4,0 vor 9 Monaten

Kommentare: Wery clear how to use and easy to search

Vorteile:

Easy to use, very clear how to navigate and search

Nachteile:

Logging in can be a problem for some users as well as problems after updates

Jukka
Sales Director in Finnland
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Main use is for out front desk services and sales team

4,0 vor 9 Monaten

Vorteile:

CRM features are good for our front desk services.

Nachteile:

Lime BI is poor what comes to graphical featuress

Emil
Salesman in Schweden
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awsome program!

5,0 vor 9 Monaten

Kommentare: I really like´s it!

Vorteile:

Easy to use and lots of custom options. Easy to sort columns and data.

Nachteile:

Nothing i guess. I´m really pleased how it works.

David
Sales consultant in Schweden
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good software

4,0 vor 9 Monaten

Kommentare: ceeping track of leads and everything that ivolves the customer

Vorteile:

Desktop program is easy to use, i get a good picturae of all my open sales leads

Nachteile:

The emals sent to me when customers are signing orders, would be great if the mail can write the customer details in the text in the mail

Andreas
Sales manager in Schweden
Baumaterial, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Efficient and powerful

4,0 vor 9 Monaten

Vorteile:

There are a lot of filtration possibilities which makes the work very efficient and powerful.

Nachteile:

It is not the most visual tool/software.

Iera
Sales business development in Schweden
Maschinerie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lime CRM - Title

5,0 vor 9 Monaten

Vorteile:

centralize all the cases and can have overview of our pipeline

Nachteile:

nothing that I could mention at this point

Eric
Production and development manager in Schweden
Personalwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Veteranpoolen AB

5,0 vor 9 Monaten

Kommentare: Noting but good!

Vorteile:

The product is easy to use and helps our sales force every day. We're very pleased with the support och the help with new integrations towards out other systems

Nachteile:

Not the best product for Mac users, have to use the web-version and that does not align with out process in an optimal way.

Eric
Lösningsarkitekt in Schweden
Versorgungsunternehmen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lime review from an IT-professionals perspective

4,0 vor 9 Monaten

Vorteile:

The fact that you can more or less design and customize your own CRM solution towards your organizations solutions, automations, tables, cards and such.

Nachteile:

The fact that there is lots of dependencies on Microsoft Windows, such as the backend editor Lisa, which is Silverlight based and the fact that the desktop client only works on Windows. Although they are now rolling out new web-based interfaces.