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Über TicketingHub

Technologieorientierte B2B-Cloud-Ticketing-Plattform, spezialisiert auf die Verwaltung von Verkauf/Inventar von Tickets.

Erfahre mehr über TicketingHub

Vorteile:

The system is very flexible, and the team helped me with some customization so it fits exactly my need.

Nachteile:

Receiving daily summary everyday when no booking... but they working on it.

Bewertungen zu TicketingHub

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
5,0
Funktionen
4,9
Preis-Leistungs-Verhältnis
5,0

Weiterempfehlungsquote

9,7/10

TicketingHub hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 34 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (34)

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Nutzerbewertungen filtern (34)

Rob
Design & Marketing in UK
Wein und Spirituosen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simplify and streamline ticketing from front and back

5,0 vor 5 Jahren

Kommentare: We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

Vorteile:

The customisation is unparalleled and very easy to learn.

Nachteile:

The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

Andreas
Director in Zypern
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best ticketing system that exists on planet earth.

5,0 vor 2 Jahren

Vorteile:

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.

Nachteile:

There was nothing I didn't like about this software.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Client Service at your door! Great system

4,0 vor 5 Jahren

Vorteile:

This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

Nachteile:

I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

Daniel
CEO in Spanien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great, flexible with great support from the team!

5,0 vor 4 Jahren

Kommentare: I run a free walking tours, and they help me getting booking online, through our website.

Vorteile:

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

Nachteile:

Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok. and I know they are working all the time to make it even more simple.

In Betracht gezogene Alternativen: TuriTop

Gründe für den Wechsel zu TicketingHub: The other tool was not ready for Heb, and the support was annoying and not pleasant to work with. slow, and they didn't do the extra mile for me. It felt like they don't want me as a customer. Once they got my money they become very bad.

Chris
Web Designer / Software Dev in UK
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Most Underrated Booking System 4 Day Tour Operators

5,0 vor 2 Jahren

Kommentare: Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast. The system is growing also in the right places with a growing api base for connecting to major OTA's. I also know a POS ticketing system is in development, we also can now track affiliate sales with ease and commissions with this system.

Vorteile:

Great booking widget, fast checkout - it also does not kill your page load speed in comparison to other booking widgets while loading . Flexible pricing, depending on your booking volumes they seem flexible. No more overbooking we can keep a track of all sales from many channels with ease and affiliate sales.

Nachteile:

No negatives to report as of yet, this is rare for me as I am a real stickler.

Oliver
Executive Director in Brasilien
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the best system for my companies needs.

5,0 vor 5 Jahren

Kommentare: Overall its been been an invaluable tool and system for my business, helping us both grow and expand.

Vorteile:

We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point. We have been with them almost from the start and although we have looked at other competitors, we have always stayed due to the constant software updates that has matched our growth. They have amazing customer service as well. I highly recommend.

Nachteile:

Sometimes updates can be a little slow but they have always come through in the end and been significant improvements. The system they have now is now top class.

Alex
Product Manager in UK
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer focus!

5,0 vor 5 Jahren

Vorteile:

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

Nachteile:

What I like the least is something they're working on as we speak which are bespoke improvements for a particular part of our business.

Antwort von TicketingHub

vor 5 Jahren

Thank you Alex for such a kind review. We're definitely working on these improvements. The Ticket Guru.

Sam
Director in Spanien
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Ticketing Platform, Highly Recommended

5,0 vor 8 Monaten

Vorteile:

I've used Ticketinghub since 2014 for events ranging from walking tours to large international conferences. I haven't used even half of the many features it has, and have still found it always does just what I need. On top of that, [sensitive content hidden] and the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use. They are also constantly making improvements and truly listen to customer feedback within this process.As a result of my experience with Ticketinghub, I have regularly recommended it to others planning events, and would do the same to you.

Nachteile:

Sometimes there are almost too many features.

Luke
General Manager in UK
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Absolutley Great

5,0 vor 5 Jahren

Kommentare: Absolutely fantastic! Affordable and great support/customer service.

Vorteile:

This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out. No monthly fees, you just pay as a % of the bookings. Absolutely great.

Nachteile:

It can be hard to get your head around as one or two bits aren't overly intuitive. Luckily the staff are always ready to help at any time and explain things very clearly.

Lisa
Managing Director in Jersey
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Why look anywhere else?

5,0 vor 2 Jahren

Kommentare: Having all the past data has proved to be extremely valuable for our business. We can prove every journey is cost effective by having real-time passenger numbers, we can communicate with our customers really easily and our relationship with third party resellers is stronger because we have a simple, transparent booking system.

Vorteile:

This system is uncomplicated, logical and intelligent. It solves multiple issues for a Tourism based Transport company like ours.

Nachteile:

It would be good if customers could modify their own booking - I understand this feature / a similar feature will be arriving soon.

Val
eat & chill tour Founder in Frankreich
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Usefull, efficient & easy !!!

5,0 vor 5 Jahren

Kommentare: I think I've said it all previously. What is easy for you, will be to your customers. Ticketing hub is pro and perfect for my business Booking.
Thanks you !

Vorteile:

I wanted a platform, simple for me and simple for the clients. Easy to use and avoiding all the technical & complicated problems you can face with "payments" or "bookings" etc ... The ticketing hub founder was so helpful setting up everything and being very concern about my needs. Very pro and efficient, didn't hesitate to call me straight away to deal with a questions and solve any queries. Few minutes ago, I wanted to change some things but could't find on my intranet, but their "helper" was so good, connected in a second to answer me straight away, patient and just great. I definitely recommend Ticketing hub for their professionalism and listening. I love it !

Nachteile:

receiving daily summary everyday when no booking... but they working on it.

Antwort von TicketingHub

vor 5 Jahren

Thank you for your kind review Val! We're delighted you're enjoying our software and have noted and fixed the issue raised as a con in your review. We thank you for your business and feedback. Best, The TicketingHub Team

Dylan
Founder in Italien
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Outstanding value and customer support

5,0 vor 2 Jahren

Kommentare: This is a very useful and practical platform that allows us to efficiently manage our schedule and operations. Highly recommended.

Vorteile:

The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.

Nachteile:

Future improvements can include the scheduling of guides to tours, notifications to guides together with a more comprehensive reporting dashboard.

Jodie
Business Manager in Frankreich
Freizeit, Reisen & Tourismus, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A revelation!

5,0 vor 5 Jahren

Kommentare: It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long. We can't recommend them highly enough.

Vorteile:

The simplicity of this system. It is so easy to use. They have really thought about what we need as a visitor attraction from the outset as opposed to developing a ticketing system in response to customer needs that becomes cumbersome and complicated. Big benefits for us: - A no-nonsense, honest approach. - We keep customers within our site so we have full analytics for digital marketing. - We are integrated with Viator so we have live availability and are on sale to the masses. - We can add all types of resellers easily so we can extend our marketing reach without difficulty.

Nachteile:

We haven't currently identified anything we really don't like and any developments we think could happen, we simply let them know, then they assess the importance and if agreed, add them to the list of tasks for the developers.

Sarah
Director in UK
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ticketing Hub for Laser Tag Bookings via website

5,0 vor 2 Jahren

Kommentare: Exceptional communication and assistance from [SENSITIVE CONTENT]

Vorteile:

Ease of use, Clean simple design, user friendly

Nachteile:

More colour and size options. Ability to show images of products

Antwort von TicketingHub

vor 2 Jahren

Thank you, Sarah, for your trust in Ticketinghub and this kind review!

Barry
CEO in UK
Eventservice, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great ticketing system with unrivalled support

5,0 vor 5 Jahren

Vorteile:

It's all about the support - The rep and his team understand our business and offer round the clock support

Nachteile:

Early on we wanted a greater degree of functionality specific to our business, and Ticketing Hub set about providing the features we needed.

Nicolas
CEO in Frankreich
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great booking system becoming better every day.

5,0 vor 5 Jahren

Vorteile:

The team behind the it, they improve their tool all the time, Ticketinghub covers all our needs and if we need something else they are up to make it happen.

Nachteile:

I'm sure there's something small but I can't think of anything right now.

Nir
director in Niederlande
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing ticketselling software with a great company behind it!

5,0 vor 5 Jahren

Vorteile:

-Easy to set up - real Costumer user friendly -Great costumer service

Nachteile:

can't really think about cons. haven't found Ticketinghub earlier

Michael
Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing System

5,0 vor 2 Jahren

Kommentare: Extremely happy and impressed with the system and support team.

Vorteile:

Simple to use and very professional system

Nachteile:

I have no issues with the system as anything I need sorted the support team have went above and beyond to do what I ask.

Antwort von TicketingHub

vor 2 Jahren

Thank you, Michael, for such a great review! We'll continue to do our best to service your needs.

Gemma
CRM in UK
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Product

5,0 vor 5 Jahren

Vorteile:

User friendly, developed regularly, great customer service.

Nachteile:

Any suggestions for improvements have been generally actioned so no present cons.

Robin
Owner in Niederlande
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Couldn't be happier with customer service, speed, pricing and functionality.

4,0 vor 11 Monaten

Vorteile:

The customer service is excellent; straight forward, personal and friendly.

Nachteile:

A better way of designing the buttons, but there making it it easier to use in short time.

Liudmila
accountant in UK
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

very happy with support team and software

5,0 vor 6 Jahren

Vorteile:

I receive prompt responses and fixing my issues, use friendly software, lots of features and professional and reliable software

Nachteile:

not sure.... I have been using it for a while, and really happy. may be more colors in "buy tickets" link...

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best ticketing system out there!

5,0 vor 6 Jahren

Vorteile:

Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!

Nachteile:

Nothing I can think of - the team were really supportive when we had minor issues with tracking and Google Tags (even helping us build an add on so the script could work smoothly within an iframe).

Antonie
PubCrawler in Mexiko
Animation, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy booking system? Choose TicketingHub

5,0 letztes Jahr

Kommentare: really nice people that are always happy to help

Vorteile:

easy for the customers to usegood help with integration

Nachteile:

I'm super happy about this product. It is that I have to fill in something over here. Otherwise I would leave it empty.

Razvan
Owner in Rumänien
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product, very complex & useful

5,0 vor 5 Jahren

Vorteile:

Great support from the team, ease of learning it on the way, many useful functions

Nachteile:

Sometimes too complicated and time demanding

Todd
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Just what we needed

5,0 vor 7 Jahren

Kommentare: I needed to implement a ticketing solution for a client web site in a very short time. After reviewing several ticketing solutions I decided on Ticketing Hub. My initial query was answered promptly and I was given a personal demo. Implementation was easy and Carl was super helpful and responsive throughout the process. My client is very happy with the solution that was implemented.