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Genesis Chiropractic Software Erfahrungen

Über Genesis Chiropractic Software

Eine ONC-zertifizierte Terminplanungs-, Dokumentations- und Abrechnungslösung – ein komplettes EHR- und Praxismanagementsystem für chiropraktische Kliniken.

Erfahre mehr über Genesis Chiropractic Software

Vorteile:

Ease of use - once you know the basic daily tasks/commands needed for your office it becomes very streamlined and easy for staff to use.

Nachteile:

Sometimes it is hard to keep track of and fix errors in patient accounts, I wish there was a way to see what user scheduled or cancelled an appointment.

Bewertungen zu Genesis Chiropractic Software

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/ 10

Genesis Chiropractic Software hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 308 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (308)

Dr. Pilar
Dr. Pilar
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We've been with Genesis for over 10 years, need I say more? Consistent confidence in their service.

5,0 vor 7 Jahren

Kommentare: In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections.

Vorteile:

Ease of use and customization to your practice. Nothing is missed from billing and collections to patient missed visits. Reports are awesome and everything you need is just a click away.

Nachteile:

The only thing I don't like is opening a ticket for any and all communication with the company. It makes sense that by doing it this way, every piece of communication is documented, but sometimes one just likes to pick up the phone. :)

Barbara
Billing Specialist in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Outstanding how Genesis meets Billing Management Needs

4,0 letztes Jahr

Kommentare: Excellent. Very impressed with the immediate attention and support we have gotten from Genesis. Managing the clearinghouse issues was extremely time consuming with other software, but Genesis handles all of these issues with pretty much seamless interface.

Vorteile:

The multitude of tools that help manage Billing.

Nachteile:

Documentation limitations due to our combined Chiropractic and Neurological needs as a multi-specialty practice.

Brian
President in USA
Alternative Medizin, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

President/ Owner

1,0 letztes Jahr

Kommentare: To be honest it's been a fucking shit show! We are going on 6 weeks now and it doesn't seem to be getting any better!

Vorteile:

I liked the way they mad it sound but the actual implementation has been less than smooth

Nachteile:

It is way too complicated. It could be paired way down and it's missing features that if I would have know I wouldn't have attempted to switch over!

Patrick
Chiropractor President in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Product does its job

4,0 letztes Jahr

Vorteile:

Customer service is quick to respond with challenges which is very important in today need it now world.

Nachteile:

Once you develop you own systems it is easier to use. There is a lot of pieces I do not use making it a bit clunky to use

James
Doctor in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Still learning

5,0 letztes Jahr

Kommentare: So far so good. We are still in the process of being trained.

Vorteile:

I like that it has easy to implement macros. If you want something to be a one tap, it can be a one tap. Figure out what you want and then do it.

Nachteile:

The trainers need more training on what they don't know. Especially the fee estimator.

Antwort von ClinicMind

letztes Jahr

Hi James, glad to hear onboarding is going well! We look forward to supporting you post-Transition :)

Joseph
CHIROPRACTOR in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IT WORKS WELL,

5,0 letztes Jahr

Kommentare: IT HAS BEEN HARD BUT GOOD. IT TAKE A WHILE TO LEARN THE SYSTEM BUT IT DOES GET EASIER.

Vorteile:

IT IS ADAPATABLE TO DIFFERENT SITUATION, GREAT CUSTOMER SUPPORT.

Nachteile:

I HAVE HAD 3 CHIROPRACTIC SOFTWARES I DO NOT LOVE ANY OF THEM. I MISS USING PAPER BUT OF ALL THE ONES I HAVE USED I LIKE THIS ONE THE BEST OR DISLIKE IT THE LEAST.

Antwort von ClinicMind

letztes Jahr

Hi Dr. Joseph! We would never bend the truth and say it was easy, but we guarantee it's worth it!

Zgia
Ceo owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Thankful for ease and pricing.

5,0 letztes Jahr

Kommentare: Great. Couldn't ask for a better [sensitive content hidden] and someone who jumps on and helps whenever needed.

Vorteile:

It is web based, I can take care of work from home with all files in front of me. I love that it integrates with the major processing companies, and texting companies to make it flawless. now if they only had their own so we could save cash and time!

Nachteile:

Entering macros, figuring out what I need and don't need. Billing team issues, and still doing all the updating and behind the scenes work while paying them and my team.

Antwort von ClinicMind

letztes Jahr

Hi Dr. Zgia! We couldn't ask for a better client! We appreciate all of your insight into the Facebook group and your commitment to helping us improve overall.

jessica
OFFICE MANAGER in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software

5,0 vor 6 Monaten

Kommentare: Very easy to use, and easy to train new staff and doctors to use.

Vorteile:

Great team that is always super helpful when we have questions.

Nachteile:

I can't think of something I like least about the software

Antwort von ClinicMind

vor 5 Monaten

Hi Jessica, Thank you for your kind review! Our people make the difference. We are always available if you need us. We appreciate the time you took to submit this review. Linda Stotsky CMO

Payton
Chiropractor in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I like It!

5,0 vor 8 Monaten

Vorteile:

Fairly easy to use, note macros make It easy and efficient to do notes

Nachteile:

People get red screens and nothing pops up about why, issues sometimes with appointments not showing up or showing up as a conflict when they aren’t. I already knew how to use the software so felt the training I had to do was an overkill

Antwort von ClinicMind

vor 5 Monaten

Hi Payton! Thanks so much for your kind words! We are glad you're here. We look forward to continuing to serve you and welcome any additional thoughts you may have in the future. Linda Stotsky CMO

Emilie
Chiropractor co owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Recently Switched and Best Decision

5,0 vor 8 Monaten

Vorteile:

Easy to use notes for our chiropractors, more doc and coding compliant with great customer service

Nachteile:

when a note is complete and sent to claims I wish you could set clients to automate the statement to send to email. Or if not possible before claim, automate statement to email instead of PDF/print to save then having to go into email to send.

Antwort von ClinicMind

vor 5 Monaten

Hi Emilie, We are so glad you switched as well! We are constantly striving for new features and enhancements, and this may be one that is coming soon. Please feel free to reach out at any time with questions or concerns. And welcome aboard! Linda Stotsky CMO

Tim
Owner / Chiropractor in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Genesis

5,0 vor 2 Jahren

Vorteile:

Genesis has a lot of features that allow us to document and bill quickly and efficiently.

Nachteile:

This is a web based application so loading windows can be slow sometimes. This results in waiting for information to load before a patient can be treated.

Antwort von ClinicMind

vor 2 Jahren

Thank you for taking the time to review Genesis, Dr. Tim. We're glad to hear that you've found it useful for documenting and billing efficiently. We apologize for any instances where you've experienced slow loading times. We're always working to improve the speed and performance of our web-based application, and we appreciate your feedback. If you have any further feedback or suggestions for how we can improve, please don't hesitate to let us know, and thank you again for your review!

Amanda
Owner/Doctor of Chiropractic in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Worth the price

5,0 vor 3 Jahren

Kommentare: My overall experience has been amazing! Any time I've had a frustration they have addressed it imediately and solved my problems quickly. I am truly always impressed with care and attention they give my clinic, even though I am a very small clinic. I thought you would only get this service when you were running a big clinic!

Vorteile:

I absolutely LOVE the functionality of this product! The training team was suburb at implementation and they continue to surprise me with how dedicated they are to making sure we are getting the most out of the system. I have been using Genesis for just shy of a year and the billing team has already helped me improve my billing and collect more, and I couldn't be happier to have those items off my teams list of 'to-do' items!

Nachteile:

I honestly hated the cost the most.... at the beginning! When I first learned what this software was going to cost me, I thought I'd never be able to make those payments EVERY month. But what I can say now is that they have saved me money and helped me make gains in my collections and I couldn't be happier! The only big thing I think they could improve upon is their patient intake forms. The patients have a great online portal to fill them out on but it is not mobile friendly and that's difficult for a lot of my new patients coming in.

Sammy
Office manager in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Thankful for this software since we opened our practice!

5,0 vor 3 Jahren

Vorteile:

The customer service with Genesis is probably our favorite thing about it- they are always extremely responsive and timely. This software also makes our day to day operations so much smoother between team and doctors. We love the task system for team communications and communications with billing. I also love the check-in notifications to help us remember what each patient needs. Because of the software we are able to give more customized care, get tasks done faster as a team, and stay on top of our duties!

Nachteile:

The only thing that was a challenge for us was the large onboarding process. This, of course, is a benefit as it helps us get completely comfortable with the software, but it is a lot of time upfront.

Danny
Chiropractor in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best all-in one software for chiropractic team that wants to focus on patient care

5,0 vor 3 Jahren

Kommentare: Best all-in one software for chiropractic team that wants to focus on patient care

Vorteile:

The most recent update that shows total #of visit and more details along with remarkable dirty dozen function for patient education!

Nachteile:

Take longer time to learn and still don’t know many other functions to use

Rosa
Clinic assistant in Philippinen
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic

5,0 vor 8 Monaten

Vorteile:

Easy to track patients record. Paperless.

Nachteile:

Sometimes it keeps slow. Patients information doesn't save that need to go back work again.

Antwort von ClinicMind

vor 5 Monaten

HI Rosa, Thanks so much for your kind review! We greatly appreciate your feedback and value your input as it helps us improve our services. If you have any further comments or suggestions, please feel free to share them with us. We’re always here to listen and learn. Linda Stotsky CMO

Homer
Chiropractor in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Upgrade

5,0 vor 11 Monaten

Vorteile:

Ease of use and automation. Our last system was not laid out as well.

Nachteile:

I'd like the system to be able to double check if the exams and the daily note reach the standard for the 9920x code being billed.

Scott
Staff in USA
Alternative Medizin, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Initial Review

5,0 vor 8 Monaten

Vorteile:

Documentation, scheduling, initial patient forms emailed to patient and the software allows the user to put into SOAP NOTES

Nachteile:

Tasks-takes too long to get an answer and sometimes my issue is not answered correctly. Some type of phone support would be much more helpful

Antwort von ClinicMind

vor 5 Monaten

HI Scott, Thanks so much for taking the time to submit a review! Did you know that we have three types of support? Live chat, phone calls and the support team on the web? Feel free to reach out if you need further assistance. Linda Stotsky CMO

Gerard
owner in USA
Alternative Medizin, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Run away! Support is horrible

4,0 letztes Jahr

Kommentare: If they could fix their support I would love the software but it's not reasonable to offer software like this and not have support available. If you are choosing new software for your practice, please consider anything else.

Vorteile:

Functionality is great. Love how scheduling, payments and billing are all integrated.

Nachteile:

Their support is embarrassing. There is no telephone support. You can only make tickets that simply get lost in the abyss. I have been leaving messages and support tickets for almost 2 months trying to add another doctor to my system.

David
Owner in Singapur
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Most comprehensive EHR software - hands down.

5,0 vor 2 Jahren

Kommentare: One thing that sets Genesis EHR apart from other software is its constant improvement. The Genesis team is always making updates and adding new features to make the software even better. We have seen the software evolve over the past 6 years, and it continues to get better and better.Switching EHRs can be a pain, but we are glad we made the switch to Genesis. It has made running our practice much easier, and we could not be happier with the software. If you are looking for a robust EHR to help you manage your practice efficiently, I highly recommend Genesis. They truly dominate the chiropractic EHR space, and we are grateful for all they do.

Vorteile:

As a successful chiropractor who has been using Genesis EHR for the past 6 years, I can confidently say that this software has been a game-changer for our practice. We are a large practice that deals with mostly cash and some PI cases, and we have used several major EHRs both server and cloud-based. Before making the switch to Genesis, we did several demonstrations for almost every EHR out there, but none had all the features we wanted or needed until we discovered Genesis.Genesis EHR has everything we need to run our busy practice efficiently. From managing our patients' treatment plans, booking appointments, generating detailed reports, to providing systems and automation, this software does it all. The documentation process is super fast, and the cloud-based software works seamlessly with our Macintosh computers and iPads. We have been impressed with the level of support provided by the Genesis team. They are always ready to assist us with any questions or concerns we may have.

Nachteile:

Not the most intuitive but they are constantly improving functionality and user interface.

Ka'Nethia
PI Liason in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent

5,0 letztes Jahr

Vorteile:

Genesis has been easy to maneuver and work with. Everything is easy to find and is self explanatory.

Nachteile:

Typing in the insurance information for the patients.

Charles
Clinic Director in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Genesis Software Review

5,0 vor 3 Jahren

Kommentare: Before we switched to Genesis, we were unable to give up our physical files. We were operating on a mirrored hard drive system and local server and not cloud based. We had lost all faith in having an actual EHR and our insurance billing bottomed out due to our lack of confidence and the current work shortage that left us with no insurance department. I sleep better at night knowing that if any staff member were to leave tomorrow, we have experts ready to train our new staff immediately. For the first time in my career, I feel like I have a partner in practice!

Vorteile:

While not a fan of EHR or insurance, we have realized a near 300% increase in insurance collections just one month in and I can sleep at night knowing that the notes are audit proof. The real time monitoring of correct billing such as use of modifiers and meeting diagnosis criteria are amazing. The only thing I can appreciate as much or more is the ease of creating macros for types of patients and their respective diagnosis. SOAP notes for an exam take less than 3 minutes in many cases.

Nachteile:

There's really no way around this one because they have thought of nearly everything. The screens are small font but if they are going to be able to do all that is needed in today's highly regulated health care documentation environment, this is necessary. I find that their intense ongoing training and continued use are more than making up for this.

Danielle
Office Manager in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

BEST SYSTEM ON THE MARKET..... AND WE HAVE TRIED THEM ALL!!

5,0 vor 5 Jahren

Kommentare: The integration and training process has been VERY helpful. Everyone at Genesis is so nice and wants our office to be successful with the integration process. Everyone is so eager to help and answer any questions that we have.

Vorteile:

We purchased this software after using three other software systems. We have looked into Genesis when we first opened our practice but never signed up for it because it was still new at that time. We looked back into it recently because the software system we have been using has not updated their software to fit our needs over the 10 years that we have had it. We love how far Genesis has come. It is going to be the new software on the market to beat. We love how easy and efficient it is. We love the tasks function so all of us in the office can communicate and get things done efficiently. We also really like how easy and effective billing and insurance is.

Nachteile:

Honestly there is not really anything we dislike about this software system. I just wish we switched to this system earlier. This system has helped us save so much time on our daily mundane tasks.

Renee
Office Manager in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing!

5,0 vor 3 Jahren

Kommentare: We are still learning how we can use Genesis being less than one year integrated. We have made significant success with scheduling patients, getting complete picture of insurance coverages, accurate and timely billing and reports.

Vorteile:

Genesis software gives us the ability to customize reports to give us the information we need versus general use reports. We have yet to find a significant need that Genesis doesn't have available. Customer service is incredible, responsive, understanding, helpful, knowledgeable of all aspects of the software. And we must add that the staff is friendly and fun to work with.

Nachteile:

The learning curve was longer than expected. We are computer literate++, but we found the initial training confusing and difficult to follow. However, the training staff was very understanding, very patient, and spent as much time as necessary to get us integrated.

Steve
Doctor of chiropractic in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

So many features

5,0 vor 3 Jahren

Kommentare: The customer support is phenomenal. They are available for my staff and i whenever we have questions and have the answer, or go find it. They have training to support us and increase what we get out of the software.

Vorteile:

There are so many features to use with genesis. At first it was overwhelming, but as i got used to the software it became easier to use and incorporate. I get more reactivations, better commitment from patients, communication with staff and increased collections because of the software.

Nachteile:

There are so many reports it gets tough to sort through them to find the ones i really want to use. I had training on this and still know there are things i could learn.

Kim
Office Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Supernote

5,0 vor 3 Jahren

Kommentare: The software is very user friendly. I am responsible for training the end users in my office and it has been a relatively easy task due to the setup and functionality of the site overall.

Vorteile:

We switched over to the Supernote format of SOAP notes and we are very pleased with the end result when printing Medical Records for patients and for Referrals The patient portal is great for capturing info and it transfers all the information into the SOAP note Integration with credit card processor is seamless Great scheduling format

Nachteile:

When I have to make an adjustment to a claim after money has been posted to it, nightmare!