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Vorteile:

I love how accessible this product is and the support team are very helpful.

Nachteile:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Bewertungen zu Acuity Scheduling

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,1/ 10

Acuity Scheduling hat eine Gesamtbewertung von <span class="">4,8</span> von 5 Sternen basierend auf <span class="">5.695</span> Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (5.695)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Acuity lohnt sich und spart Zeit

4,0 vor 4 Jahren

Vorteile:

Es spart Zeit und funktioniert einwandfrei. Sehr zu empfehlen in Kombination mit Daylite.

Nachteile:

Es könnte von Design ein bisschen schicker sein.

Andreas
Projektleiter in Deutschland
Computer-Software, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Einfach und effizient

5,0 vor 4 Jahren

Kommentare: Einfach und Verständlich

Vorteile:

Schnelle Umsetzung. Integration in meinen Workflow.

Nachteile:

Es gibt für mich keine erkennbaren Nachteile

Melanie
Melanie
Astrologer in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Standard of Excellence Within The Online Consulting World

5,0 letztes Jahr

Kommentare: If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.

Vorteile:

It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.

Nachteile:

All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.

David
President in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Acuity Scheduling - a great online scheduling tool for many industries.

5,0 vor 2 Monaten

Kommentare: Overall, the Squarespace Acuity Scheduling system has been a great solution for my team and offers great easy service for our clients.

Vorteile:

Acuity Scheduling is a great online scheduling system for many industries and verticals. It enables a robust platform that integrates directly with the Squarespace website to make online scheduling, payments, automation, and more possible.

Nachteile:

Acuity Scheduling is on time-based events, so it's not a solution for multi-day events, industries like hotels, and bed and breakfasts. Acuity data does not transfer into the Squarespace Contacts system either - or sync with the email marketing platform from Squarespace.

Dove
Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not intuitive, Techy Interface, Support Not Great

2,0 vor 5 Monaten

Kommentare: I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.

Vorteile:

Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.

Nachteile:

Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.

Alison
Data Analyst in UK
E-Learning, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cutting Wait Times and Boosting Efficiency with Acuity Scheduling

5,0 vor 4 Monaten

Kommentare: Acuity Scheduling has transformed how we manage appointments at our university, giving us useful insights. Its strong reporting features help us spot peak times for student services, allowing better resource use and significantly cutting down wait times.

Vorteile:

The platform's strong integration features have created a smooth data system, letting us link appointment data with student performance metrics and gain valuable insights into how support services affect academic results. Its customisable reports help us create detailed analytics on service use, find underused resources, and optimise staffing across departments.

Nachteile:

We sometimes face API rate limits during busy times, which can delay real-time data updates and impact the accuracy of our instant reports.

Alexandra
Board Member in Neuseeland
Unternehmensberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Experience with Acuity Scheduling

5,0 vor 2 Monaten Neu

Kommentare: Client management is one of the benefits which I relish while using Acuity Scheduling which makes it easy to schedule, reschedule and cancel appointments automatically.

Vorteile:

I like that Acuity Scheduling automates the process of appointment booking which help saves time leading to high productivity.

Nachteile:

Never have I encountered issues for over three years when utilizing Acuity Scheduling.

Slindner
Senior Researcher in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Effortless Appointment Management with Acuity

5,0 vor 2 Monaten Neu

Vorteile:

I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time. Automated email and SMS reminders ensure clients show up for their appointments.

Nachteile:

Advanced analytics and other great features, are locked behind higher-priced plans which can be costly.

Lana
Electrical Engineer in USA
Tiefbau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Our masterpiece with appointment scheduling.

5,0 letzten Monat Neu

Kommentare: Incredibly awesome for appointment scheduling.
Masterpiece for online booking.

Vorteile:

Lovely reminders for my appointments. Simple online booker.

Nachteile:

Incredibly awesome with appointment scheduling.

latoya
CEO in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Self Schedule

4,0 vor 2 Monaten Neu

Kommentare: I started with acuity as an entrepreneur. i liked the idea of being able to let clients self schedule and view the calendar, eliminating that as an additional task for myself.

Vorteile:

the fact that you could book appointments and see the calendar

Nachteile:

it wasn't as user friendly as i liked, i felt like there weren't enough options to customize the calendar.

Vanessa
Esthetician is in USA
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing website for booking!!

5,0 letzten Monat Neu

Kommentare: My overall experience is wonderful. I still use it up until this day!!

Vorteile:

The organization, this website allows me to schedule all my clients properly and efficiently!

Nachteile:

I don’t like how there is too many updates

Monique
Owner in USA
Elektrische/elektronische Fertigung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Scheduling master

5,0 letzten Monat Neu

Kommentare: Great experience , the greatest for my clients they love it and my team would recommend to anyone who is an appointment setter !

Vorteile:

The automatic booking feature is the greatest I was just astonished at the easier payments process

Nachteile:

Nothing I loved everything about the service it was definitely A1

Kiri
Owner in Australien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reliable software

5,0 vor 8 Monaten

Kommentare: Overall, I'm very happy with Acuity scheduling.

Vorteile:

The software works consistently and reliably. It's reassuring to know that customers are receiving the correct information, and we are aware of any changes in real time. Being able to ban problem customers is essential for us. The forms allow us to create click-wrap agreements with our clients.

Nachteile:

My only issue with acuity is the look of the booking form. There isn't a lot of scope to alter the appearance, and the standard format isn't the most visually appealing.

Michael
Web Designer and Founder in USA
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Booking System for Meeting Room Reservations

5,0 vor 8 Monaten

Kommentare: Acuity is an awesome booking system. We use it to manage our business room meeting reservations and the whole system is very easy for our customers to use. The software has paid for itself over and over again!

Vorteile:

We use Acuity Scheduling to reserve our meeting room space. Acuity has automated our booking and payment process so clients can book online without needing to work with a human. Payments are processed through Stripe and are deposited directly into our business bank account in a matter of days. Acuity has reminder email and SMS available to help eliminate no shows. Acuity also integrates with Google Calendar so you can quickly check for upcoming meetings on your phone.

Nachteile:

I wish we didn't have to login to Stripe to issue refunds when meetings are cancelled. It would be nice if there were a front-end experience in Acuity. There are some limitations with add-ons. We sell pots of coffee as an add on, and there's no way for a customer to select how many pots of coffee they would like to purchase. Add ons are limited to checkboxes, no quantities.

Kat
Counselor in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Scheduling client appointments made easy!

4,0 vor 4 Monaten

Kommentare: Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I struggled with the follow up emails that would auto change sometimes. But scheduling was a breeze.

Vorteile:

I liked the ability to set up appointments and send to clients with automatic follow ups that I was able to create

Nachteile:

Not all of the functions worked properly all the time - follow ups would say a place different than what was set up in the program

joseph
ceo in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One of the best out there for scheduling online

4,0 vor 6 Monaten

Kommentare: I recently used Acuity Scheduling and I would give it 4 out of 5 stars and I would recommend it to others.

Vorteile:

What I liked most about Acuity was its user-friendly interface and the ability to customize my scheduling page to match my brand. The integration with my calendar and the option for clients to reschedule or cancel appointments easily were also great features.

Nachteile:

What I liked least was the limited options for customizing email notifications and reminders. Overall, Acuity Scheduling is a solid tool for managing appointments and I would recommend it to others.

María
Chief in Spanien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A fine software for a good price

5,0 letztes Jahr

Vorteile:

Acuity Scheduling is not expensive compared to other softwares and it works just fine, besides it gives you all you need for a booking software. On the other hand, it's not as well designed or easy than other calendar softwares.

Nachteile:

Appointments settings are not as easy to set as i'd like. It's confusing.

Louise
Front Office Manager in Kanada
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Acuity Scheduling; an impeccable tool for scheduling.

5,0 vor 4 Monaten

Kommentare: Acuity Scheduling help us to manage the streams of bookings we receive from our customers by allowing us to find suitable time for each booking. It makes it easy to locate the right time to schedule which has enabled us to avoid the costly mistakes of double booking. It has made scheduling easy and more precise.

Vorteile:

Acuity Scheduling flexibility made it easy for us to tailor make it to fit our guest scheduling needs. The are automation workflows that take up most of the complex scheduling tasks for us like finding suitable time, leaving just the simple steps. It is simple to edit scheduled bookings or even rescheduling them entirely. Acuity Scheduling reminders keep all parties reminded of an upcoming schedule which help avoid missing them. Its integration with our customer interaction platforms allows to give them an easy way to schedule for bookings.

Nachteile:

There is no even a single thing about Acuity Scheduling that does not sit right with us.

Sam
Office Administrator in USA
Versorgungsunternehmen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Makes Appointments Easy

4,0 vor 4 Monaten

Kommentare: Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!

Vorteile:

The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.

Nachteile:

The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.

Sonja
Sonja
Owner in Kanada
Verifizierter Nutzer auf LinkedIn
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Zero Support

3,0 letztes Jahr

Kommentare: Basic and not helpful. Seems if you're a US customer you have more options as well.

Vorteile:

Overall this software has all the basics that I need to run my art studio - class bookings. I can manage my schedule, bookings, my staff schedule, clients etc. all in one place.

Nachteile:

Zero support, zero help videos, zero tutorials except for some basic beginner stuff on YouTube. I am fairly tech-knowledgeable, but going back and forth by email to a central email address about a specific issue is not only tedious but totally ineffective. Even at the higher levels, I cannot customize add-ons for events, such a birthday party - additional guests at a cost per guest. I also would like to have more access on the mobile, but it's very basic. For example, if I want to provide the direct scheduling link to someone say on Instagram quickly from my phone, I cannot. I need to log in through the desktop platform and get it that way. I feel like this software has some features that I don't need at all, and lacks many that I would like to have. The biggest CON is the service though, ZERO help, might as well be a robot sending out Q&A responses, in fact it might just be. Always seems to be "Connor". Couldn't you just create some simple how-to instructional videos at the very least? Super frustrated, and now I am stuck with them for a year.

Kasuku
Marketing Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Acuity Scheduling is the Best Online Appointment Scheduling Tool

5,0 vor 5 Monaten

Kommentare: Acuity Scheduling has been a super amazing tool. I do recommend Acuity Scheduling.

Vorteile:

Acuity Scheduling has been a powerful online appointment scheduling tool. I am impressed by the efficiency and reliability of the features of Acuity Scheduling.

Nachteile:

Acuity Scheduling has been meeting our needs. Acuity Scheduling is flawless.

Nicole
Automotive Detailer in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Convenience at your fingertips!

5,0 vor 5 Monaten

Kommentare: Our business has thrived because of the convenience using the Acquity app. Our customers have raved about how easy the product is to use.

Vorteile:

The convenience of having scheduling on an app. I love that our clients can schedule on the app, that we can edit, and they can just reschedule on their own.

Nachteile:

There are no cons that I have encountered.

Alex
tutor in USA
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great scheduling calendar

4,0 vor 3 Monaten

Vorteile:

It has many modes to see the calendar and can directly schedule on the calendar.

Nachteile:

Nothing. Very easy to use and has helped me organize my work.

fatma zohra
biologie in Algerien
Alternative Medizin, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

High Precision Scheduling

5,0 vor 11 Monaten

Kommentare: Overall, Acuity Scheduling has greatly satisfied me, and I would suggest it to you as well.

Vorteile:

. I was thrilled with how simple it was to set up and incorporate into my website, as well as how easy it was to use this tool for my business. Without a doubt, I would suggest this tool to my business associates. Since I'm new to the beauty business, having a simple, approachable, and user-friendly system for my clients to schedule appointments through is essential. The colorful and stylish team that created this program is what I adore most about it. I adore how realistic and imaginative they are. It should be easy to use, offer excellent customer service and training, be aesthetically beautiful and easily customizable, and be reasonably priced.

Nachteile:

Setting availability is subject to the same rules. When shutting off times by day, it can get a little complicated. Needless to say, I lost a lot of business since I came across as quite unprofessional and inexperienced.

BENSON
Biotechnologist in Nigeria
Biotechnologie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Essential cloud based arrangement booking application

5,0 vor 8 Monaten

Vorteile:

I adored the convenience and reconciliation with goigle calender that assists me sync my Google meetings with Keenness planning application. Besides, I can book and send marked suggestions to my associates and clients. Ultimately, its most valuable component that I use extraordinarily for clients who neglect to pay on time. Its installment acknowledgment include that empower me to acknowledge installment from stripe and paypal.

Nachteile:

Need to learn css to tweak the marking for arrangements Looking for past arrangements is awkward and exhaust bunches of time to sorting out.