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Über Paysafe

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Vorteile:

Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use.

Nachteile:

Expensive, poor user interface, does not provide the required functionality.

Bewertungen zu Paysafe

Durchschnittliche Bewertung

Benutzerfreundlichkeit
2,4
Kundenservice
1,7
Funktionen
2,3
Preis-Leistungs-Verhältnis
1,9

Weiterempfehlungsquote

2,9/10

Paysafe hat eine Gesamtbewertung von 2,4 von 5 Sternen basierend auf 24 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (24)

Alexandra
Finance Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great payment processor

5,0 vor 6 Jahren

Vorteile:

Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc. Tickets submission is easy and customer service responds to tickets promptly.

Nachteile:

No cons. So far this software did not give us any troubles, which is exactly what we were looking for.

Rebecca
Ops Dr in Kanada
Darstellende Künste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Paysafe, competitive rates, poor integration

4,0 vor 2 Jahren

Kommentare: As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch.
However, integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

Vorteile:

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. Backend office is fairly easy to navigate.

Nachteile:

Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

Martin
President in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Used for Yeat

1,0 vor 4 Jahren

Vorteile:

Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

Nachteile:

We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

Tailone Taylor
Tailone Taylor
Founder in Hongkong
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paysafe review

4,0 vor 6 Jahren

Kommentare: I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

Vorteile:

Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

Nachteile:

Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. The Skrill and Neteller MasterCards are not available to account holders in other countries.

Andy
Web Developer in Ghana
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

PaySafe Skrill Wallet

5,0 vor 4 Jahren

Vorteile:

Paysafe Skrill wallet is easy to signup and zero fee when transferring money to bank account abroad. It's easy for me to withdraw funds from my Paysafe Skrill wallet to my MTN mobile money wallet.

Nachteile:

Online support is not impressive but there's room for improvement !

Reuven
Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Don't get even close to these guys!

1,0 vor 5 Jahren

Kommentare: I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!

Vorteile:

I could not find anything worth recommending

Nachteile:

Expensive, poor user interface, does not provide the required functionality

Charleen
Charleen
Director of Operations in USA
Verifizierter Nutzer auf LinkedIn
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Bad Service

1,0 letztes Jahr

Kommentare: I was cordially invited by the sales, [sensitive content hidden]
, to open a merchant account at Paysafe, also called for Learders Merchant Services in April. However, after I read some reviews, I called and emailed [sensitive content hidden]
to cancell my application. He told me my account was approved. And he confiremd that they would provide good services and transfer the money within 24 hours. However, here were what happened. After we started using their service on May 1st, our money was hold for a month till I made mutiple calls, emails, and finally placed a complaint to Better Business Bureau. Finally, their director, [sensitive content hidden]
, at Risk Mgt team emailed. They hold the money because they doubted our business ligitmacy. OMG! Does not their Underwrtting dept should have checked our business history before they approved our account? They also said they found there were mutiple payments on a same card. We are running wholesale business. We cannot control how often the resellers will buy and what card they will use. I called [sensitive content hidden]
to find what was going on. He did not answer and reply. And I emailed few times to the Risk Mgt to follow up the status, no one replied. Till I filed complain to the Better Business Bureau. [sensitive content hidden]
replied they would make decision on the May 30th. However, it did not happen either till I called few times on the 31st. [sensitive content hidden]
said it was too late to transfer the money. It would take 48 hours to process. So I am waiting. However, do not be next victim.

Vorteile:

I do not see any value of Paysafe. Search for their reviews before you consider to use it.

Nachteile:

Bad service and the untrusftul business integrity.

Renae
VP of Operations in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

RUN FROM PAYSAFE!

1,0 vor 5 Jahren

Kommentare: They seriously SUCK! Refer to above 1000 words. PS, After being on hold for 25+ minutes, the technical support guy never could even FIND my account by my merchant number. Finally, the receptionist was able to walk me through logging in. I wish I'd never heard of Clover because that led me to Paysafe.

Vorteile:

NOT A SINGLE THING GOOD ABOUT PAYSAFE! NOTHING redeemable about Paysafe!

Nachteile:

First of all, you sign up with Clover, only find out you've been passed around like a hot potato to six different companies. All charging you more than their competitors. You finally get a flippin' statement, and if you have a question or concern, GOOD FRIGGIN' LUCK getting someone to help you! Repeated calls and lies and high turnover of staff will have you hanging for over a month just trying to get a legit answer. I haven't even been able to get into my dashboard to see my statements. Main reason I can't get an answer from these people is because they can't keep someone in the office long enough to remember what they were supposed to be doing for you! Unanswered emails and voice mail boxes full. On the phone right now with them on hold being passed around because they can't even find my company with the merchant number! There is NOTHING I would like to stay with Paysafe for. I'd pay the extra $100 they promised to save me on better customer service elsewere. IT'S NOT WORTH IT!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Paysafe Scam

1,0 vor 6 Jahren

Vorteile:

These cards are bought anonymously at corner stores, petrol stations and supermarkets. They are most commonly used at places PayPal refuse to engage i.e. casinos and sex websites.

Nachteile:

Paypal collect data on their customers and identify regular users who are likely to be vulnerable due to their addiction. Then they wait until they have around $40 left on their card and block the card using the excuse "for security reasons". They demand a picture of the customers ID with the Paysafe card. This is enough to put off anyone who wishes to remain anonymous. Then the picture won't fit the company's criteria so more pictures are required - none of these meet the criteria either. They use stock emails so there is never any actual customer service. Then they stop replying. They know the personality time of these users means the customer is likely to just give up. Their addiction means they buy another paysafe card. They won't be targeted again for a while. When they are the customer just accepts it.

Fred
General Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hidden Fees

1,0 vor 3 Jahren

Kommentare: The begging and setting up my account was stressful and confusing. Communication was horrible and it delayed a project.

Vorteile:

None. I was hoping to use their product in the field and continence. They inflated the fees and it costed us hundreds of dollars.

Nachteile:

Their service did not work well and was complicated. There were hidden fees and the ballooned the costs. Then it was difficult to cancel are account. I wood never recommend these thieves.

Angelo
niente in Italien
Musik, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

recensione paysafecard

3,0 vor 9 Monaten

Vorteile:

la cosa piu bella della piattaforma è la semplicita

Nachteile:

quando vai a fare la ricarica in un punto vendita ti chiede il codice fiscale

Richard
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Avoid Paysafe

1,0 vor 3 Jahren

Kommentare: The hidden fees and increasing fees were a major problem. It seemed both deceptive and dishonest.

Vorteile:

Processing charges online was not too hard.

Nachteile:

I was being charged a lot per month and then the fees increased to $120 per month when I was hardly using it. When I went to cancel they charged me $495 with no warning.

Katrina
Freeelancer in Belgien
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Totally scammm!

1,0 vor 2 Jahren

Kommentare: Nothing its
USELESS , SCAM, THEFT And the CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY! ITS NOT WORTH PROMOTING ITS VERY MUCH EXPENSIVE!

Vorteile:

Nothing ITS USELESS , SCAM, THEFT AND THE CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY!

Nachteile:

Nothing.....iTS A SCAM NOT WORTH PROMOTING its VERY MUCH EXPENSIVE!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Waste your time and loose money!

1,0 vor 11 Monaten

Kommentare: I give pay safe and national bankcard an F- for poor customer service, F- for pricing. and I do not recommend this company unless you enjoy being transferred and never having your merchant issues resolved.

Vorteile:

The only thing, the online platform is easy and convenient.

Nachteile:

The customer service reps do not know their product or how to resolve merchant issues quickly and effectively. I've never had a successful conversation when calling customer service

Valentin
Physicist in Rumänien
E-Learning, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Paysafe cards are very convenient in Europe for payments < 20 USD

5,0 vor 3 Jahren

Kommentare: My overall experience with PaySafe card is very good. When I need to pay for my phone, or to have money on a card to buy from another country, I use PaySafe card.

Vorteile:

Paysafe cards are used in Europe to add money to a Card (prepaid card, etc), to buy virtual currency, to send money to a friend. You can buy a Paysafe card in add money to an account in 1 hour, in Europe. For payments under 20 USD PaySafe cards are very good.

Nachteile:

PaySafe card fee is 1% . In Eastern Europe PaySafe card is not very known.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool to receive payments and purchase online

4,0 vor 2 Jahren

Kommentare: Good payment processing tool that is really good to use. I recommend it.

Vorteile:

Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use.

Nachteile:

User interface could be more modern and smooth.

Carlos
Owner in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Owner at Kg marine

1,0 vor 6 Jahren

Kommentare: No benefits at all ....this company it’s the most unprofessional company to work with I don’t recommend for anyone to use them they over promise and so under delivered over charge my Customers and us

Vorteile:

Didn’t like all the lies and misrepresentation they perform in my business

Nachteile:

I don’t like anything about this company

Oriana
Office Manager in USA
Maschinerie, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Horrible! Do not Sign Up with them!

1,0 vor 6 Jahren

Kommentare: I have yet to have a worse experience to this day! This company sells you on supposedly saving money but in reality, it does not do such a thing. They charge a customer a fee and another extra merchant fee. These people are crooks!
Oh, and don't try to cancel because they sell you on a month-to-month, only to charge you a cancellation fee as well as your monthly fee for EVERY SINGLE MONTH left on your contract. A contract that of course, they summarize for you so as to not actually let you read what is in it.

Vorteile:

Nothing! Software is expensive, slow, and outdated.

Nachteile:

Nothing is easy, convenient or good about this software. Wifi connection is terrible and I could nevertake payments when I needed to.

Ridhima
Project Manager in Schweden
Architektur & Planung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A reliable payment processor if you are okay with paying a premium

4,0 vor 3 Jahren

Vorteile:

The platform is easy to use and you can link up your Paysafe accounts to other online wallets . It makes online ordering a lot safer and you always know that you either get the product you want or your money back.

Nachteile:

The fees can be borderline predatory and it's not uncommon for the transfer time to be longer than regular bank transfer .

Paul
Owner in USA
Sportartikel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It'll Cost You

1,0 vor 3 Jahren

Vorteile:

Nothing good about this service, don't touch with a ten foot pole, or they may charge you a fee for it.

Nachteile:

This company is worse than a timeshare company. Told them what I needed and they sold me a bill of goods, hammering me with fees for a service I barely used. If you want your blood to boil, by all means sign up.

Shmily
CEO in USA
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

BE AWARE!!!

1,0 vor 6 Jahren

Kommentare: They are charging money for NOTHING!!!

Vorteile:

Nothing to like in oaysafe, Stay Away!!!

Nachteile:

system is very not convinent, also they have thousends charges and fees

Fernando
MD in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Beware... This company steals your money.

1,0 vor 3 Jahren

Kommentare: Terrible experience!... Beware of this deceiving company. I had to deal with [SENSITIVE CONTENT], the guy did not even know the terms of the contract, could not explain properly the terms of it. I cancelled the account however I was charge for services never received!... My company did not even receive the credit card processor!...

Vorteile:

Never received a credit card processor but still they charged me $196

Nachteile:

Beware of this company, especially of [SENSITIVE CONTENT]. The guy charged for a service we never received. We did not even received the credit card processor!...

Benjamin
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy and Secure Pay

4,0 vor 8 Jahren

Kommentare: Helped our business with taking more secured payments. Easy to use to! I was very impressed. I would recommend. This software to other small business owners.

Nathan
UX Designer
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp
5,0 vor 6 Jahren