ClubManager

ClubManager Bewertungen

von ClubManager

Great software for managing a club

Bewertet am 27.1.2020
Karl S.
Club Manager and Head Tennis Coach
Sport, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good. Very helpful getting it set up, and all working. We're just gradually moving over to it.

Vorteile: It's very well set up to manage your membership, with loads of flexible options for annual, monthly, bespoke memberships. Along with the emailing and financial aspects that you'd expect.

Nachteile: Only been using it a few months and so far so good. Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.

Why didn't we buy this years ago!

Bewertet am 6.6.2017
Gary M.
Owner
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Tracking Key Business KPI's improving our prospecting and retention!

Vorteile: Keeps us real time up to date on all key indicators of our business from whatever platform we use anywhere! Without the introduction of Club Manager our business may well have disappeared - it revolutionised our approach and our results. Great support and good on line tutorials.

Nachteile: Not many cons to be honest, in fact only one! - whilst the on line tutorials are good - the tutorials don't keep up to date with the latest releases.

Antwort des Softwareanbieters

von ClubManager an 6.6.2017

Hi Gary,

Thankyou for your review. We really appreciate your kind comments and will take your feedback on board.

The ClubManager Team

Great system, easy to use and incorporates our collection services well.

Bewertet am 22.9.2017
Euan M.
Gym manager
Freizeit, Reisen & Tourismus, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: combines both of our collection systems

Vorteile: It is a very easy to use system which means it is easy for staff training and ensuring memberships are up to date. Changes and updates are easy to imply and works well with both of our collection systems.

Nachteile: We haven't really experienced many downsides to this system although we do not use the product for anything other than signing in members. We experienced an issues with card formatting for a while but this was quickly resolved.

Antwort des Softwareanbieters

von ClubManager an 7.11.2017

Hi Euan,

Thankyou for your review. We really appreciate your comments on ClubManager!

Thanks again,
The ClubManager Team

Would Highly Recommend

Bewertet am 21.10.2019
Paul G.
Assistant
Sport, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our experience with Club Manager has been great, rep has been with us every step of the way and shown us how to implement our membership base into the program and utilize its features.
In addition, he has helped us with marketing ideas and been very responsive to queries.
We always get fast response to any questions we have and rep's guidance promotional wise has been fantastic.

Vorteile: Loaded with features
Easy to use.
Pleasant and intuitive graphical interface.
Each members photo appears when they scan in which makes it great to remember new members names.

Nachteile: We found it pretty easy to get started with a little help from rep, so I can't really say there are cons, particularly with new features being added as time goes by.

Basic but cheap.

Bewertet am 14.7.2017
Andy L.
Personal Trainer
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: New database for customers and is easy to renew customer's membership.

Vorteile: Very low price. Good basic database, and sign in system. Can add own logo. Scan cards are good and the till layout is ok.

Nachteile: Not very flexible with various products, particularly variable price products. Doesn't link with direct debit company very well (this could be on the DD company's side). If you offer several different memberships types starts to be time consuming to keep customer's profiles up to date. Analytics is not very detailed, and can be awkward and time consuming to find information you want (eg. I want details of a selection of products, not all of them I have to scroll through and make notes then enter info in to a spreadsheet.) The same when it comes to getting membership information but for the price wouldn't expect all this.

Antwort des Softwareanbieters

von ClubManager an 20.7.2017

Hello Andy,

Thankyou for your review. We really appreciate your feedback and will take this on board.
We aim to keep ClubManager at a low price for all our customers and provide them with a good quality service.
With regards to your direct debit company, it might be worth contacting the support team so they can take a
look into your account and resolve any issues you may be having. ClubManager has many different system reports
which can help you find out lots of information about all aspects of your club. You can also create your own
reports inside of ClubManager. We work with a broad range of businesses within the industry and we can organise
bespoke reports to suit individual customer needs. If you do need any help finding a report inside of ClubManager our support team
are available between 9am and 5pm to answer any queries you may have.

Thanks,
The ClubManager Team

Club manager software

Bewertet am 22.9.2016
David R.
Co director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Best thing we have purchased and done for our business. Freed up our time with this software keeping all our figures and notifications of non payers for memberships. We have purchased entry gate to work alongside this and about to add on online booking. We have used this for 6 years and still get help and ongoing support

Vorteile: Runs our business for us couldn't cope without it

Nachteile: Nothing

Antwort des Softwareanbieters

von ClubManager an 31.10.2016

Hi David,

Thankyou for your review, we really appreciate your kind comments and feedback!

Thanks
The ClubManager Team

Club Manager has vastly improved our service to our members, we couldn't live without it now.

Bewertet am 6.8.2017
Eoin C.
General Manager
Sport, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The transition from our old software to Club Manager was seamless. The Customer Support is also top class. All of our employees have marveled at the ease of use of the system. It's accounting features are a huge help to our accounting department and provide clarity and accountability for each transaction. Communication with our members is easy and can be done through many mediums. There are clear features which show each members details and the membership they have chosen. It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue. The cost is of extraordinary value, especially considering the amount of money it saves us each month. It is a well planned and executed software and would be an asset to any company.

Antwort des Softwareanbieters

von ClubManager an 21.8.2017

Hi Eoin,

Thankyou for your review! We really appreciate your comments.

Kindest Regards
The ClubManager Team

Simple system

Bewertet am 13.2.2019
Sean D.
Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Club manager is a simple system that meets our needs, it is accessible to our coaches on mobiles and iPads which is great for access to emergency contacts if needed. Would absolutely recommend ClubManager to everyone I talk to in the industry

Vorteile: It’s simple and they even transferred all of our members over onto club manager for me, all I had to do was send them a spreadsheet with details on it.

Nachteile: No current issues with the system, happy

First class gym and class software with great support

Bewertet am 4.7.2017
Dave P.
Director
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Ease of use. Linked in with GoCardless DD System. Simple booking system for customers, who have no need to contact us to query their bookings.

Nachteile: Would like the ability to link to different bank accounts - One for the gym and one for the classes. Time out function should be able to be set by the user.

Antwort des Softwareanbieters

von ClubManager an 4.7.2017

Hi Dave,

Thankyou for your review! We really appreciate your comments and will take your feedback on board.

The ClubManager Team

Intergration with other price products is not possible but other than that its affordable.

Bewertet am 10.5.2018
Esther N.
Data Entry Clerk
Internet, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It ensures membership are up to date .

Vorteile: It has great user interface and a well structured database .it has provided my customers with a good plan cost.

Nachteile: It runs slow sometimes and logs me out when I have not been constantly using using it.if this is solved then perfect will it be from other software s.

Absolutely easy to use and excellent service

Bewertet am 17.5.2018
Brian E.
director
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Highly supportive - just what is needed to run a slick operation. I dont notice the service because my gym runs so smoothly. I cant recommend this system highly enough

Nachteile: I think the system is the best overall system having been involved with many clubs over the years. There have been no mistakes, no unnecessary waiting and information is always readily available

Fantastic with great support

Bewertet am 12.6.2018
Barry G.
Director
Sport, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The best part is the automation into our turn style. No more hours of "have they paid" or "haven't they paid"

Vorteile: Very easy to use and mostly self explanatory . Unlike Clubwise (who I would avoid like the plague), Club Manager integrated into our current direct debit provider so there was no chance of missing payments from administrative errors during the change over

Nachteile: Nothing. In case this is unclear, I really would not change anything

Clubmanager is very good

Bewertet am 21.2.2019
James C.
Centre Manager
Sport, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin.

Vorteile: Easy collection of DD's
Customer service is very good
Cost is very low compared to others
Setup is very intuitive and the initial support was very good for setup

Nachteile: Not being able to add attachments to emails
Paying for texts

Our Saving Grace

Bewertet am 22.2.2017
John C.
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: We took on CM in 2016 to manage our database, and the system as not let us down, it has surpassed all out requirements and we still keep finding more things to integrate into our club. it manages our Membership database, monitors and takes payments through Go Cardless and Stripe. the booking module has allowed us to increase attendance at all our coached sessions, allowing members to see what's available. the pricing structure is clear, the customer support is first class, any enhancements are dealt with quickly with either a change to the system or an acknowledgment that it will be changed at the next review. CM always welcomes feedback and act upon it to enhance the system. It can't meet requirements for all but they're always looking at solutions to personalise. Couldn't wish for anything else.

Antwort des Softwareanbieters

von ClubManager an 14.3.2017

Hi John,

Thankyou for the review. We really appreciate your kind comments!

Thanks again,
The ClubManager Team

Brilliant - adjusted for our needs has saved us lots of staff time!

Bewertet am 22.7.2016
David B.
Centre Manager
Bildungsmanagement
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are currently trialing at 2 of our 4 youth centres. It will replace our excel spreadsheet. We never realized how powerful the system is, it has allowed us to monitor attendance and given us many more stats on our members. It is a very powerful system!

Vorteile: That its easy to use and without any training the staff have worked out lots of ways it can be used for our youth centres.

Nachteile: Nothing - apart from I wish we purchased it sooner.

Antwort des Softwareanbieters

von ClubManager an 5.8.2016

Hi David,
Thankyou for your review!
We really appreciate your kind comments and are happy to see your getting along well at the youth centres.

Thanks again,
The ClubManager Team

Very happy to have chosen Club Manager - great experience from the start

Bewertet am 4.1.2018
Melissa N.
Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to use and set up, can create a report for pretty much any part of the business and a great way to track members and their habits. Happy with the integration with DFC as well.
Also really like smartphone access

Nachteile: When looking at all members this defaults to 25 per page and resets to this every time the page refreshes, not the end of the world, but a little annoying.

Antwort des Softwareanbieters

von ClubManager an 8.1.2018

Hi Melissa,

Thankyou for your feedback. We really appreciate your comments!

Thanks again,
The ClubManager Team

Very happy customer

Bewertet am 9.11.2017
Alex G.
Managing Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Everything that we need from it

Vorteile: I like that it's so easy to use, can easily add new members, easy to add DD payment options and easy to see what's going on in the gym

Nachteile: Doesn't keep you logged in automatically. If you're not on the screen for a short period of time it will log you out

Antwort des Softwareanbieters

von ClubManager an 10.11.2017

Hi Alex,

Thank you for your review. We really appreciate your comments on the software. ClubManager automatically logs you out after 25 minutes to keep your data safe and for security purposes.

Thanks again,
The ClubManager Team

Fantastic Service & Product

Bewertet am 23.6.2016
Jordan G.
Director
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Club Manager was extremely easy to set up. If an issue occurs a response is easily given within a few hours and it usually solves the problem.

Vorteile: Easy to use, intuitive, ease of accounting and readily available statistics.

Nachteile: Some statistics conflict with one another so may not update as quickly as some others.

Antwort des Softwareanbieters

von ClubManager an 24.6.2016

Hi Jordan,

Thanks for your review! We really appreciate your kind comments.
Please email us with the statistics that may not be updating you and we can get back to you on this.
Thanks Again!

The ClubManager Team

From the first training session to daily use this software system has been a pleasure to use

Bewertet am 23.3.2016
Kirsty M.
Director
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: From the initial training session done over the telephone, I really have no negative comments to make only positive observations. From someone who is not particularly computer literate, I find the system easy to use, easy to pick up, provides all the information I require at a glance, is updated regularly to make moving around the system even easier. All in all we love it and have indeed been offered other software but we are more than happy to stay with this one. It is a one piece package that provides everything required at the press of a button. A big plus for me is being able to access the software from home and work on paperwork, stats etc from the comfort of home at times to suit myself.

Antwort des Softwareanbieters

von ClubManager an 23.3.2016

Kirsty! Thankyou for this lovely review, we really appreciate your feedback.

The ClubManager Team

Amazing Software!

Bewertet am 9.5.2016
Puneet V.
Owner
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I have been using Club Manager for a few months now and I have to say how impressed I am with it. It is so user friendly and you can tell it has been developed my someone who knows the gym industry. The fact that I can get it on my mobile, tablet and pc, is so handy for someone like me, as I am always on the move. Adding members is so easy and keeping an eye on the day to day running of the gym is very simple. The support team at Club Manager are always on hand to sort out any technical issues. It is by far the best system that I have ever used and I have been a gym owner for almost 7 years. Keep up the great work guys!!

Antwort des Softwareanbieters

von ClubManager an 10.5.2016

Puneet!
Thankyou for this brilliant review, we really appreciate your comments and are proud to be apart of your business!

The ClubManager Team

Everything you need at the press of a button

Bewertet am 29.3.2016
Debra D.
Director
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: After many frustrating years using a few of the "major" software companies I moved to Club Manager because I felt they really understood what my club needed. They didn't let me down. The software is easy to use yet gives you everything you need. The tech team are fantastic and are there for you, speaking a language thats easy to understand - not tech jargon. Can't praise Club Manager enough - it has streamlined the way we run our club and cut back on admin time giving staff more time to spend on the gym floor engaging with the members.

Antwort des Softwareanbieters

von ClubManager an 29.3.2016

Debra, thanks for your lovely comments about ClubManager. We really appreciate your kind words and are glad to hear you are getting along well at Club Zest Ladies Leisure!

The ClubManager Team

Overall an easy system to use and ideal for my business

Bewertet am 2.6.2017
Lucy C.
Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Full accounting for the business as well being able to track membership trends

Vorteile: Easy to navigate the screens and run reports. Customer service is superb - fast to respond, helpful and able to easily correct my errors!

Antwort des Softwareanbieters

von ClubManager an 5.6.2017

Hi Lucy!

Thankyou for your feedback we really appreciate your comments.

Thanks again,
The ClubManager Team

Amazing

Bewertet am 9.5.2016
Robert C.
Director
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: The system I was using in my club was old and outdated. The first place I approached was club manager. I had a phone consultation with Wayne Heath and I was sold!! The system does everything i need. Accounts, purchases, sales, and if you have an issue, ring the good folks at club manager and the problem will be sorted that day! If your using like I was an old outdated system bin it now! Ring club manager and honestly you won't be disappointed!

Antwort des Softwareanbieters

von ClubManager an 9.5.2016

Robert!
Thankyou for your kind comments the team really appreciate your review.
It's lovely to hear you are getting on well at the gym dock. Thanks again.

The ClubManager Team

Fit for purpose

Bewertet am 23.3.2016
Ruth D.
Director
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I like Club Manager a lot but there are a couple of issues I would like to improve. Sometimes the system runs slow, especially at busy evening times (class bookings etc). The support is usually good but again, sometimes slow to respond to an e-mail.
Good things are on-line bookings, ability to monitor it from anywhere, and the best thing is the link to our Direct Debit company DFC.

Antwort des Softwareanbieters

von ClubManager an 23.3.2016

Thanks ever so much for your kind support Ruth. There could be some localised reasons why this happening. The support team will give you a call to take you through some checks to see if it's running correctly.

The ClubManager Team

Beefs gym

Bewertet am 14.2.2019
James S.
Gym owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Really Helpfull, CSR always help
With Tec questions

Vorteile: Once data is transferred it so time saving and
Friendly to use

Nachteile: Sometimes the card reader program drops out , needs to have an automatic re connect for night door access