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Über Classy

Classy ist eine Online-Fundraising-Plattform für moderne gemeinnützige Organisationen.

Erfahre mehr über Classy

Vorteile:

The peer-to peer and ticketed events applications are easy to use for both the Admin and the guests using it.

Nachteile:

They refused to cancel until next renewal date.

Bewertungen zu Classy

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,1
Preis-Leistungs-Verhältnis
3,9

Weiterempfehlungsquote

7,8/10

Classy hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 119 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (119)

Katie
Katie
Marketing Communications Director in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I'd be lost without Classy for our peer-to-peer fundraising campaigns!

5,0 vor 3 Jahren

Kommentare: Overall, Classy has enabled us to do more with fewer staff members and has increased our donations. We also have seen an overwhelming amount of donors (74%!) cover a portion of fees, so we keep more of our contributions. Customer Service is easy via chat and A++ every time - everyone is so nice and extra helpful! I highly recommend Classy as a fundraising platform.

Vorteile:

Classy was SO easy to launch, customize and implement for both our donation page and our fundraising campaigns. Their interface is simple and intuitive, and they are constantly innovating new features and functions. It was also easy for our schools to set up their own campaigns. We have saved a ton of hours using Classy for our platform. We no longer have to manually do tasks that are done automatically like: send donor recognition emails, fraud management, import donor data to our email platform, offer employer matching gifts, in honor of donation gifts...

Nachteile:

The cost is a bit prohibitive, but we were able to budget it for it once we compared Classy to other platforms and calculated the time we would save on their platform. Two big issues I have is that I need to download two reports to get all the accounting data for campaigns, and donor-paid fees show up in the fundraising total, which is misleading and has long been a user complaint.

Joseph
Development & Partnerships Manager in USA
Bürgerliche & soziale Einrichtungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Classy - an excellent solution for robust fundraising programs.

5,0 vor 2 Jahren

Vorteile:

Classy is very easy to use, from the moment it is set up. Implementation was relatively straightforward, and had a dedicated Classy representative to walk us through the process. Upon set up, we were able to immediately reap the benefits of the platform, and the Support - from documentation, to regular training webinars, to the assigned Client Success Manager has been very useful.

Nachteile:

There are certain design features/elements that I wish had more customization, especially within the crowdfunding and peer-to-peer campaigns and email acknowledgement templates.

Heleen
Head of Marketing in Südafrika
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

They overpromise, and wildly underdeliver.

2,0 vor 2 Jahren

Kommentare: All, I'll say... there's a reason they wont let you trial the platform before signing up.

Vorteile:

Peer to peer platform is slick and easy to set up.

Nachteile:

They promised a whole lot during the sales process. And since you can't trial the platform, you need to take the lunge and pay the $4k subscription fee. We've been struggling for 7 days to install donation form on our website. The sales, product and support teams are very disconnected. Their integration with Mailchimp is very weak; as they only send name, surname and email data to MC. But, for some bizarre reason, no data about which campaign was donated to, or whether it was a standard, recurring or peer to peer donation. How do they expect you to build donor relationships without that data? We figured out that they integrate with Salesforce, and via Salesforce we now send data to MC. But, that cost us a week of engineering fees. All this for a $4k per year platform. For $4k per year, you have certain expectations. But, I waited 54mins on the customer support

Jen
Director of Operations in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Streamlined Fundraising Tool

5,0 vor 2 Jahren

Kommentare: Their customer service is amazing!

Vorteile:

It's very easy to use, implement, and train on. Donors are very happy with the ease of transactions

Nachteile:

I wish they had a more robust donor database so it could be an all in one solution for us.

Nick
Development Operations Manager in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Classy is Classy

5,0 vor 2 Jahren

Kommentare: Team Classy has been the most amazing customer service and team to work with. Responsive right away, always available, and the training through their library or in-person is second-to-none and done with excellence.

Vorteile:

Classy is the easiest and by far most customizable CRM software that we have used. It is ready to go right away to start to build and create campaigns. The look is great and it is easy for the end-user to use as well. It is also very multi-functional in using the platform for donations, crowdfunding, peer-to-peer or ticketed events. All in one platform and delivers.

Nachteile:

The current split of Classy and Classy Live (live event/auction) side of things is the biggest downside and separate but not a deal-breaker. They work together well.

Daniela
Creative Director in USA
Design, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good fundraising platform

4,0 vor 3 Jahren

Vorteile:

Having a Peer-to-peer and crowd funding options is a nice tool to have under our belt.

Nachteile:

The transaction fees are too high. We have several donors that call us and mail us checks because, when they cover the fees for their $1,000+ donations, takes away from the money they have set aside for our cause. We wish the fees were a little lower for small charities like ours. We are already paying to have the software (which is not cheap) and on top of that we need to give from the donations.

Cindy
Cindy
Development Director in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

4,0 vor 3 Jahren

Kommentare: In addition to loving the platform, we love the organization! Customer support is awesome!

Vorteile:

We love how easy it is to create a fundraising campaign. Our users find it easy to customize their personal fundraising pages and share with friends and family.

Nachteile:

Occasionally we find that it is not as feature rich as we would like, but Classy support is always there to suggest a work around and we prefer an easy to use platform to one with all the complexities that make it hard to use.

Adrian
Director of Leadership Development in Kanada
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple Sharp Peer2Peer Fundraising Website

5,0 vor 2 Jahren

Kommentare: Classy allows us to run multiple similar events across Canada with the same professional quality of user experience and administrative management. When those two things are easier, we can focus on our priorities like recruiting participants and ensuring a quality event. We have had increased participation since using Classy and having measurably fewer user problems means having more returning participants year after year.

Vorteile:

Ease of making a personalized website that matches our brand and has all the functionality that we need. Our participants find it easy to navigate and use which is so important when you are asking people to voluntarily fundraise for your cause.

Nachteile:

I wish there was a way to highlight our sponsor logos in an upfront way so that participants and website visitors see them without it impeding their ease and ability to find information relevant to them. A sidebar or something?

Cassandra
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use for donors and organizations, seamless integration, and a helpful support team!

4,0 vor 5 Jahren

Kommentare: The integration with Salesforce has been a big win for us. We've more than doubled our funding while cutting our manual data entry time in half.

Vorteile:

We made the switch to Classy from another fundraising platform in October 2018. The year prior, from October to December, we raised about $80,000. This year we raised more than double that, and I know that a big reason for that is because of Classy. The site is much easier to use for donors but it also is more aesthetically pleasing. It invites people in and engages them. Creating a page that transitions seamlessly from our own website was very easy to do with Classy. Page setup is user-friendly and I like that you can see the changes that you are making in real time, instead of having to make a change, save it, then go preview it, then go back and change it again (which is what we had to do on our old platform). Classy customer service has been very helpful as well. They are responsive and knowledgeable, and finding answers to my questions, or solutions to my problems, has been simple and pleasant. We have integrated Classy with our Salesforce database, which is a huge plus for us. There were some kinks but their support team was very helpful. Though more expensive that our former platform, I feel that the investment was definitely worth it.

Nachteile:

The price is significantly higher than the platform we used before, both in annual costs and in transaction fees. We also need volunteer registration functionality, which Classy doesn't provide, so we do still have to use our old platform for that piece.

Erin
Marketing Event Specialist in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Classy is good for online giving

4,0 vor 3 Jahren

Kommentare: Classy is user friendly for those who don't delve deep into coding or database management but can be restrictive to those who do. Transfering data to platforms that Classy does not have built in partnerships with can be extremely confusing and difficult. However, the front facing websites are clean and easy for donors to use.

Vorteile:

Classy is a good software platform for online giving. My favorite feature is the ability to duplicate a campaign. This saves tons of time in creating a new campaign for an event or ask that repeats every year or multiple times a year. Instead of starting from scratch you can duplicate and update based on things learned from prior campaigns.

Nachteile:

Classy is somewhat restrictive in designability. In making the platform user friendly to those who aren't coding experts, the site lost some flexibility with what you can do on a campaign site. For large fundraising events you cannot created website tabs, which means all the information has to be on the landing page. This can make the campaign messy and cluttered.

Ashley
Communications Manager in USA
, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

I absolutely LOVE Classy!

5,0 vor 6 Jahren

Vorteile:

Classy is a GREAT tool for fundraisers who need customized donation pages. Working with Classy is SO easy and the templates that they have are wonderful. I absolutely love how you can further customize the templates to match your branding or even your donation form needs. Not every tool is as flexible or robust as Classy. Plus, their customer support is incredible.

Nachteile:

When you initially connect with someone from Classy, it's obvious that you're working with someone from their sales team. They do call and email often, so if you don't want to use their service I highly recommend being upfront and stating that. Other than that, I loved it!

Maura
Development Coordinator in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Classy is great. Amazing customer service and great product.

5,0 vor 5 Jahren

Kommentare: We are creating beautiful event and donation pages and exciting our donor-base. Classy is easy to use on the front end and our users love it.

Vorteile:

Classy offers an easy-to-use (back-end and front-end) software for our small organization. We have tried 4-5 other event softwares and Classy is our favorite by far. Price negotiations were fair and the Classy staff was fantastic during our onboarding experience. It truly felt like they were intending the best for us and that felt great. The customer support team is phenomenal. Any time we have had questions we have had them resolved and more in 20 minutes or way less.

Nachteile:

Sometimes I run into features that I think are missing (it is important to realize that one software will not solve all of your problems). Classy has a great "suggestions" feature though that you can add tips for their developers.

Melinda
Communications Manager in USA
Fundraising, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Classy lives up to its name

4,0 vor 3 Jahren

Kommentare: Classy allows us to create beautiful landing pages for donors and supports and is easy to use.

Vorteile:

Classy has been our fundraising platform for nearly three years and has allowed us to raise money to fight child sexual abuse with our community of donors. Classy is easy to you, have helpful resources for various campaigns, and recognizes campaigns that are exceptional.

Nachteile:

We have not had any negative experiences with the software.

Mark
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best fundraising software on the market

5,0 vor 3 Jahren

Kommentare: Zero complaints. The few times we've had an issue with the software, the Classy Care team has quickly resolved the issue.

Vorteile:

Easy to setup, simple to use, and a great user-experience for our supporters.

Nachteile:

Wish there were some hardware features (such as card readers) attached to the software.

Darryl
Founder in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Classy review

4,0 vor 4 Jahren

Kommentare: Brooke at classy was an amazing account person for us. All in all classy is great but we truly are a small company and needed a CRM built in.

Vorteile:

We really liked how user friendly it was for our fundraisers.

Nachteile:

We needed a CRM and also thought the cost was a little high. We moved to a org like classy that had a crm built in for less of a cost.

Kaitlyn
Director of Digital Strategy in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Several of our clients use Classy as their primary online fundraising software

3,0 vor 6 Jahren

Kommentare: It allows individuals to easily set up fundraisers on our behalf.

Vorteile:

You can make visually appealing campaigns with relative ease. You don't have to be a designer to put these campaigns together and if you have time to dedicate to figuring out the most visually appealing format you can end up with a really solid, professional-looking fundraising campaign. The software can also be customized to send out receipts to online donors.

Nachteile:

The thing I like least about Classy is the extra percentage they take from all incoming donations. They charge an additional fee on top of your payment processor (Stripe, Paypal, etc.) which can really eat into your funds raised if all of your online donations are being funneled through a Classy fundraising page. For this reason, I would recommend it only for crowdfunding or "friendraising" events because it is easy for others to sign up and fundraise on your organization's behalf.

Rachel
Development Manager - Campaigns in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Consider Classy

5,0 vor 3 Jahren

Vorteile:

The ability to peer-to-peer fundraise, crowdfundraise, and create multiple branded beautiful campaigns are a huge selling point! Everything syncs to your CRM and we gained over 100 new donors in our first Classy campaign.

Nachteile:

Classy is fairly expensive, so make sure to do the math to see how many of your donors are giving online or who are ready to mobilize in digital giving before purchasing. Peer-to-peer has an incredible reach but requires a lot of advanced prep to really be effective.

Kate
Finance Specialist in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Classy is AWESOME!

4,0 vor 3 Jahren

Vorteile:

Classy is just what we needed to make online donation easy and painless. Not only is the donor experience great, but Classy keeps track of the donors in a variety of useful ways and we receive our monies in a timely manner. In addition, Classy is able to organize our annual fundraiser, handling both ticket sales and donations.

Nachteile:

Classy has many features that we don't fully use. We hope to learn more and use Classy more effectively in the future.

Laura
Director of Mission Advancement in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A game-changer for organizations looking to take giving to the next level

4,0 vor 5 Jahren

Vorteile:

With millenials as the largest segment of charitable givers, it was important for us to have a visually-appealing, user-friendly platform for managing online giving. Classy has done that for us. We have made a complete shift in our giving strategy from almost exclusively direct-mail appeals to a robust, web-based, crowdfunding and peer-to-peer approach. Additionally, the integration with Salesforce has been instrumental for us in being able to get the most bang for our buck. Finally, the ongoing user support, blog posts, guides, checklists, etc. have really been second-to-none. I can't recommend Classy highly enough.

Nachteile:

There are still a few features that are coming along - but with Classy's customer support, I'm sure they're on their way!

Linda
Project Manager in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Classy is the best!

5,0 vor 5 Jahren

Kommentare: This platform makes it easy for our fundraisers to raise more money.

Vorteile:

It's easy to navigate. We have been using it going on our 3rd year. My higher ups attends great conferences. They offer webinars - if you ar not up to speed on anything it's one's on fault. And they are really fun to work with.

Nachteile:

During our peak season - Dec-Feb - sometimes it can be hard to get through - but it's rare.

Kara
Marketing and Events Manager in USA
Bürgerliche & soziale Einrichtungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great For Fundraising Events

4,0 vor 6 Jahren

Vorteile:

It makes it very easy to build great looking web pages. I love how easy it is to setup and design beautiful pages for fundraising events in minutes. I also love the ability to customize and send e-mails to individuals after they purchase a ticket to an event.

Nachteile:

I wish they had more options when it comes to their coupons options. For example, we are holding a bar crawl fundraiser and I would like to set it up so it someone bought 3 tickets they would get the 4th free. They don't allow an option for that. Instead, I will have to e-mail the person who purchased 3 tickets a coupon code that they will then have to go back and enter in to get a 4th ticket free.

James
Associate Executive Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Donation Platform for EVEYONE

5,0 vor 3 Jahren

Kommentare: Overall we are pleased with moving to Classy for our fundraising and events platform.

Vorteile:

We love being able to use Classy for ALL of our events. We are able to track donations, events, and fees. The cost is very good compared to many other services and we love being able to use Classy for our Monthly donors!

Nachteile:

One area that we found was hard at first was pulling reports. However, because of the GREAT services from the Classy team, we were able to be taught and now we have no issues!!

Ross
Coordinator, Donor Relations & Development in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Overall a great experience

5,0 vor 2 Jahren

Vorteile:

Overall we have really enjoyed using Classy at our organization and using it has become part of our daily routine.

Nachteile:

Overall, there is nothing that comes to mind in regards to what I like least about this software.

Diana
Director of Development and Community Engagement in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Classy is wonderful!

5,0 vor 3 Jahren

Kommentare: We have been able to significantly increase our online giving and outreach. This allows others to advocate for our mission using Classy as a platform.

Vorteile:

Classy's platform allows us to showcase the different needs of our organization and gives donors various opportunities to further our mission through online giving.

Nachteile:

There are a few things on the backend that would make the setup of campaigns more user-friendly. Classy has been responsive to this feedback!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Auto renewal with no cancellation during period

1,0 vor 4 Jahren

Kommentare: Horrible.

Vorteile:

Nothing, nothing nothing nothing nothing. Use NEON! Cheaper and better.

Nachteile:

Customer service! [SENSITIVE CONTENT HIDDEN] changed over the last couple of years and Classy kept auto renewing sending a notice (according to them) to an email that didn’t work. They refused to cancel until next renewal date.