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Über Docebo

Docebo ist ein einfach zu bedienendes, preisgekröntes Learning Management System (LMS), das zur Leistungssteigerung und höherem Lerneinsatz beiträgt.

Erfahre mehr über Docebo

Vorteile:

This is a true LMS - not a Payroll system that added on an LMS. Docebo allows you to fully customize your LMS experience and offers several integration and automation options.

Nachteile:

Response time can be frustrating. Our platform can be slow sometimes.

Bewertungen zu Docebo

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,1
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,0/10

Docebo hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 189 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (189)

Joao
Joao
HR L&D Specialist in Japan
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Learning Management System That Matches an Array of Business Cases

5,0 vor 9 Monaten

Kommentare: We are now able to launch training globally, while adjusting based on local needs. Additionally, we will be able to train external audiences soon!

Vorteile:

The product was relatively easy to launch and relatively straightforward. Creating and managing rulesets within the system is easy as well.

Nachteile:

Main parts Docebo could improve on would be mass course management and web conferencing integration. The system can do both, but for mass course management, as previously mentioned, it is a bit difficult to apply rules on scale.For web conferencing integration, the system should not need to have an integration per user. That, or Docebo can create its own internal web conferencing offering.

Steven
Steven
Operation Managers in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Growing and willing to engage with the customers

4,0 vor 8 Monaten

Kommentare: As a growing company in the Extended Enterprise market, they are willing to work closely with their customers to understand their use case and learn. This is big for us as we're willing to assist them and see them become a top tier vendor for EXE. They have allowed us to consolidate from 6 LMSs down to 1 which has lead to savings overall.

Vorteile:

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

Nachteile:

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

H
Head of Talent and Development in UK
Öffentliche Ordnung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent choice for small organisation

5,0 letzten Monat Neu

Kommentare: I am an experienced LMS Admin, so opted for the Lite onboarding approach and found that it worked very well and very easily. the Implementation support was excellent, thorough and focussed and we set the platform up for use within 12 weeks quite easily. The support from the company has been prompt, and always helpful. Very happy with the purchase, the implementation and the product.

Vorteile:

As well as all the expected functionality you would get on an LMS, you have some useful and exciting additional features that make the difference. The ability to add observation checklists (work based activities) to a course to add practical application to a course. Very easy to set up and use Gamification, with rewards earned for a whole range of activities on the platform, plus contests and leaderboards. Also the Discover, Coach and Share expert moderated, channels to support community learning. These 3 features, plus the flexibility of configuration and how easy it is to change the look and feel to suit your needs. Very few fixed structures that you can't get away from.

Nachteile:

Very little has caused issues. We have taken the platform bundled with content and didn't realise that we would have to import each item of content and then put it into a course shell to make it available to users. I had thought they would have direct access. This is cumbersome, and a bit time consuming, but about the only thing I have not been happy with.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer support is essentially non-existent below Enterprise level

2,0 vor 5 Jahren

Kommentare: Our biggest mistake was not doing a better job of gauging the level of customer support we would receive as a "basic" user. At our level, Docebo offers no implementation support and very little admin training before you go live. It is essentially an unsupported product. Our sole recourse for help became tech support tickets, and for much of the time we were customers, the Docebo team was facing a massive backlog of these tickets. It wasn't uncommon to wait two weeks for a response to a simple technical issue. What really caused massive frustration internally was Docebo's insistence that we either upgrade to the Enterprise service level or continue to experience similar failures. Time and time we tried to work with them to find ways to stabilize our situation, and we were willing to pay more for additional services. Docebo would not even begin to negotiate with us. I personally felt they took zero accountability for our team's success with their platform, and as paying customer of any level, that is unacceptable and insulting. Unless you have a crack team of LMS admin experts and instructional designers who can pick up Docebo's slack, I recommend you stay far, far away from this company.

Vorteile:

Docebo is forward-thinking and definitely has some good ideas in theory. It initially attracted our company based on its clean user interface and entry-level price point.

Nachteile:

Their webinar integration functions caused massive headaches for our staff and users. Integrations would fail without warning, and Docebo support was never willing or able to help us find a permanent solution. Webinar failures caused a great deal of frustration among our users and discouraged repeated use. Additionally, there are quite a few bugs in their user management and notification management admin features. Our staff spent a massive amount of time opening tech support tickets for these issues and trying to get them "elevated" in order that they may actually be addressed. While most issues were relatively small, added together they played a large role in killing our team's momentum. Finally, the general intuitiveness of the admin menu and setup is below par. Numerous important functions are buried in sub-menus or require strange, unexplained box-checking. It doesn't help that their Knowledge Base only provides superficial introductions to these processes.

Patrick
Director of Training and Development in USA
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Director of Training

5,0 vor 4 Monaten

Kommentare: Over the years we have utilized several different LMS platforms. I can say that Docebo has offered a very stable lis with customizable features that have met all our needs.

Vorteile:

Ease of use and overall functionality of the platform. The reporting is customizable so that those that need the information can receive it automatically every day, week, month or yearly.

Nachteile:

Since we have over 2500 employees it did take some time to setup since we integrated this platform with our payroll system.

Ben
Group LandD Manager in UK
Industrieautomation, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Ben Dawson's Docebo review

4,0 vor 4 Monaten

Kommentare: Overall, our experience as a business has been really positive. We have been able to transform the way in which we upskill our employees, and the deployment of the platform has helped us reach the goal of multiplication of effort.

Vorteile:

Gamification features, Learning plans, ease of use, Learning management, engagement, branding

Nachteile:

Certificate template is really poor, setting up power users could be easier

Chloe
Digital Learning Manager in UK
Rechtsberatung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A fantastic LMS you can customize to your needs

5,0 vor 2 Monaten

Kommentare: Excellent service, the team are great. Support is very reactive and they never keep us waiting too long

Vorteile:

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

Nachteile:

The time it takes for them to development new areas / add ins

Wendi
Learning and Development Specialist in USA
Architektur & Planung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Docebo is the way to go!

5,0 vor 2 Monaten

Kommentare: My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist.

Vorteile:

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Nachteile:

Reporting can be too simple. I would like to run more in-depth reports.

Magdalena
Costume Designer in USA
Unterhaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Docebo for Credible Document Asistance

5,0 vor 4 Wochen Neu

Vorteile:

Docebo creates a friendly notion in matters information and data compliance.

Nachteile:

Docebo is objective and timely in creating a robust data solution.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Real competitive advantage but waiting on some improvements

3,0 vor 6 Monaten

Vorteile:

- Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform. This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service

Nachteile:

- Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent

Izzy
Business Analyst in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Powerful Technology that Requires Lengthy Implementation

5,0 vor 5 Jahren

Kommentare: Everyone at Docebo is extremely helpful and kind. Our implementation specialist was very transparent with us. When she couldn't answer a question we had for her, she made sure to follow up once she found the answer. Our CSM has also been great! Always very responsive. Docebo has allowed us to tackle so many new projects and provide our learners with a ton of new on demand resources and training. We are so excited to see what is down the road for Docebo!

Vorteile:

Customization - The ability to customize homepages, additional fields, notifications, etc. has been extremely useful. Usability - Our users find it very easy to use on their end. It is very user friendly Overall Training - We have been able to accomplish a ton of training since we went live a few months ago. We have been able to create training in house and assign it to our sales teams in Docebo and upload content from an outside provider. This has given our learners a ton of opportunity to learn when they want and where they want. The People - Everyone we have worked with at Docebo have been very responsive, knowledgeable, and friendly.

Nachteile:

Would love move functionality when it comes to reporting, surveys, and rating/commenting on courses. We'd like more customizable and powerful reporting. We need the ability to send pre and post course surveys for many courses (same survey, but need to know which course it is filled out for). We also need the ability to see the number of ratings on courses and be notified when our users comment on a course. A couple other things.... Response time can be frustrating. Our platform can be slow sometimes . There are a few other "wants" as far as functionality goes, but it is overall very powerful.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Forward thinking, cutting edge and learner centric LMS platform

4,0 vor 5 Jahren

Kommentare: Docebo is a fast growing organization with some very talented people. The platform itself is solid and will continue to get even better if they are able to continue implementing the features that are on their planned list. My biggest recommendation is to get to a better balance between firming up and fixing current functionality vs. pushing out new functionality.

Vorteile:

Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback. Docebo's user experience encourages user adoption and more time in the platform if they can find and view the content they are looking for. Docebo's combination of traditional eLearning content along with it's Channels (corp. youtube type feature) are fantastic. We are looking forward to incorporating gamification to help round our the user experience.

Nachteile:

Docebo could use some work on the administrator side of the platform. There are quite a few areas where there are way too many clicks or a lack of bulk processes that cause additional work for an administrator. One big item that hasn't made its way into the platform but is apparently in plan, is the ability for an administrator to login as a user, to see what they are seeing or even test what as that user to ensure all works prior to releasing new content, features, etc. Unrelated to the platform, but an area that needs improvement is the Customer Support. Docebo only offers email/ticket management and online chat support. There is currently no phone support and many times issues could be solved if you were just able to talk to someone. It should be noted that I am starting to see a shift in this practice which will be welcomed by all current clients.

Patty
Director of Learning and Development in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Docebo is great!

5,0 vor 9 Monaten

Kommentare: We have been able to decrease our time to onboard and increase customer health scores and usage for trained accounts. We have also been able to deploy a Certified Professional Program.

Vorteile:

The ease of being able to track program success and metrics. We also love the integration with SalesForce , which manages our account provisioning and catalog access based on contacts and purchased products.

Nachteile:

Not being able to re-enroll (and get a fresh enrollment and new certificate of completion) in previously completed courses.

Ana
Learning Solutions Director in USA
Supermärkte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docebo provided the foundation to an exponential growth.

5,0 vor 7 Monaten

Kommentare: It has been great! We do due diligence a keep an eye for what is in the marketplace, Docebo keeps surprising us with upgrades, they really listen to their users needs, and because of that they keep meeting our needs, even the one we did not knew we had :)

Vorteile:

Ease of use, learn as you go, support is there when you need it. We chose it because it reporting tool and continuous enhancements.

Nachteile:

As a tool it is great no biggies. One of my pet peeves is that when exporting users profiles, the default is: do not include headers. Allowing power users managing channels to delete comment from their channels. At this time only SuperAdmins can delete a comment. More out of the box integrations with HRIS system. Many clients want to manage their training from their system, and need two way communication between systems. Without to having to get programmers into the mix.

Graeme
Instructional Designer in Deutschland
Halbleiter, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docebo Learn. Customisable and constantly growing

4,0 vor 7 Monaten

Kommentare: Overall I have been pleasantly surprised by how easy it is to use and manage the LMS while still having a lot of power and customisation available. The user interface is intuitive and easy to grasp.

Vorteile:

Docebo Learn is a intuitive LMS and easy to learn and manage while still being very customisable.There are plenty of plugins and additions to meet your organizational needs that complement the wide variety of options already included in the tool.The support structure is excellent with an easy to reach helpdesk and our direct customer contact is always easily available.

Nachteile:

Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case

Sean
Learning & Development Manager in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The platform is functional yet easy to use but the real value is in their on-boarding support.

5,0 vor 7 Jahren

Vorteile:

There is a clean and up-to-date feel to the platform that our internal and external users fine very easy to use and navigate through. There is a lot of customization, but also off-the-shelf features that allow you to plug and play. It seems like the perfect combination of customization and out-of-the-box functionality for any level of LMS user. Our L&D team does not have an in-depth technical background however customizing the Docebo UI and ensuring all of the functionality was working properly was simple enough for us to figure out.

Nachteile:

The only gap we've experienced in the software is the ability to include a certificate in a congratulatory email after a user completes a certification Learning Plan. In order for the user to receive the certificate they have to navigate back to the final course and download the certificate from a widget underneath the course. Our preference is to include the certificate in the automated congratulatory email, but that's a very small sacrifice to make for all of the other functionality Docebo provides.

Ellie
LMS & Content Specialist in USA
Logistik & Lieferkette, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You get out of it what you put into it

4,0 vor 7 Monaten

Kommentare: The overall experience with Docebo is that you get out of it what you put into it. If you put the effort into the platform to make it what you want, you will get the benefits from it.

Vorteile:

Docebo is a platform that encompasses a lot of features into one. Between a course content repository, to a social learning platform, to SCORM compatible LMS, Docebo has it all.

Nachteile:

Certain current states of the system such as not being able to retake a course can be frustrating. There isn't much that you can't find a workaround for, but sometimes you will have a lot of work arounds for something you might seem is simple.

Andreea
LMS, Product Owner in Rumänien
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for user segmentation and personalized experiences

5,0 vor 6 Monaten

Vorteile:

- Ability to personalize each audience's experience. - Ability to customize pages through HTML and CSS. - User-friendly admin interface. - Option to set up and customize power user visibility in great detail. - Robust documentation and very well-prepared support team. - APIs and bulk action options which make administrative tasks far less time-consuming. - Great integration options.

Nachteile:

The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.

Steven
Team Member Development Manager in USA
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docebo - in the top 10 worldwide for a reason

5,0 vor 8 Monaten

Kommentare: Fantastic team of people to work with, and they output regular updates that don't break the system each time they roll out. The code base seems very stable.

Vorteile:

I literally saved a part-time equivalent position when I switched LMSs to Docebo because the admin side is so easy to use. It has excellent APIs that are very capable of automation like user data feeds. The system is easy for first-time users to figure out and our admin team to set up and manage coursework.

Nachteile:

It does a terrible job of archiving old content.

Kenleigh
Training Coordinator in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Nice LMS

5,0 vor 2 Jahren

Kommentare: Docebo was a nice platform and really impressive. If I were to join a training department that already had it in place I think I would be satisfied working within it. That being said, implementation, overall ease of use, and cost prevented us from choosing this as our LMS.

Vorteile:

We were extremely impressed with our initial demonstration of the platform, our sales rep did a great job. It was beautiful, looked like "us" and seemed to do anything we might want. Working within the free trial of the platform it was quite nice!

Nachteile:

It's complicated and expensive. I'd read about how the software was difficult to launch and upon logging in I could see why. We did self-implementation with a different LMS and I'm fairly confident that would not have been possible with Docebo. The cost was an almost immediate turn off for leadership as they were on the high end (we were considering options with native content, so our pricing included courses).

Diana
Business Technology Strategist
Philanthropie, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great Software With Amazing Customer Service

5,0 vor 7 Jahren

Kommentare: After analysis of solutions for our LMS initiative, we selected Docebo. The tipping point in their favor was the clean look, the flexible integration, and the rich feature set. What we did not expect was the quality of the service we would get. We went with the enterprise license (still extremely cost effective), since we needed the Coach and Share, White Labeling, and other advanced features. We had a one-time reasonable fee for implementation which included our own implementation manager. What an awesome experience that was for us. The implementation manager became an essential part of our team enabling us to learn as well as help us to avoid pitfalls as we worked through the different options for our use cases. We give props to Docebo service for making it possible for us to go live with our first customer in only three months. Great solution with a great price point.

Vorteile:

Service! We also liked the flexibility of the platform and how easy it was to create our own solution quickly.

Nachteile:

The only thing that was difficult for us was the timing of our implementation with the timing of the new 7.0 release. It was not that big of an issue, but it was another detail we needed to consider. For example, do we change this feature or wait for 7.0?

Valerie
Global LMS Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love this LMS

5,0 vor 9 Monaten

Kommentare: I have found the platform to be easy to use and fairly intuitive. Support is always easy to get through chat or tickets and my case manager is very responsive.

Vorteile:

Love the intuitive functionality for both admin and users

Nachteile:

Sometimes I feel more testing could be done before new releases.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The most accessible LMS solution

5,0 vor 7 Monaten

Kommentare: Overall, very good. Their support team have enabled us to work through some challenging integrations and add features to customise our users' learning experience, and are just very supportive when there is a problem.

Vorteile:

I really enjoy using Docebo as a platform as I can manage all my users' progress, manage courses with ease and update the content without having to remove and upload courses. I love that it is easy to access for other users, and that it handles technically challenging content well too.

Nachteile:

I struggle on occasion with the admin menus - there is a lot to sift through and it could do with being reorganised.

Clement
Security Evangelist
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great look & appeal - lacking in Ecommerce and Selling

4,0 vor 10 Jahren

Kommentare: Good day, Docebo is outstanding when it comes to look and appeal. However it is severely lacking when it comes to selling packages online. Their Ecommerce module is totally inadequate. It mostly provide you with fix price per course through Paypal or Authorize.net You cannot do bundles, rebates, special renewal price, sales, etc... You mostly need your own Cart to do all of this. Most LMS out there offer such features. It would be so easy for them to add this. They already have it for their own payment when you subscribe. However as an LMS user you do not get this. So great LMS for companies and business but not for content provider who wish to monetize their content. As far as support and online documentation, there is a lot of OLD STUFF that should be removed. Support was great but they did not communicate very effectively, I have submitted dozens of suggestions, they implemented some of them but never got back to me about it. Best regards Clement

Antwort von Docebo

vor 10 Jahren

Hi Clement, Thanks for taking the time out to give us a review! We love the excellent feedback and please know that we do take it in and put all of it into a development matrix that we prioritize based on our roll out plan. Don't worry we do hear you and do document it. The eCommerce module while meeting most of our current customer's requirements can be supplemented with a very easy integration via our Free API to create a more robust solution if needed. While we understand that eCommerce is important for many of the content providers in the industry we have a long history of strong partnerships and would be happy to assist you in finding a solution that meets 100% of your needs as we try to do with all of our customers. Our knowledge base supports many different versions of Docebo as we still have customers using older models but rest assured it is still freely available and the entire platform is well documented but great feedback none the less. Please feel free to contact us!

Darlene
Senior People Operations Manager in USA
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docebo - Thumbs Down

2,0 vor 5 Jahren

Kommentare: We have not had a good experience with Docebo.

Vorteile:

The advantage to Docebo is that most of our learning is in one place.

Nachteile:

There are lots of negatives to say about Docebo. We had an integration last summer with LinkedIn Learning. Docebo kept saying there was a bug and that it would be corrected within 2 weeks. Every 2 weeks, the support team would say the bug led to something else and the original problem was still not corrected. We found their response time to be horrible and their responses were unsatisfactory.

Antwort von Docebo

vor 5 Jahren

Darlene, we really do appreciate your candid feedback. Without it, we wouldn't be able to improve in the areas we need to address. Integrations with outside services are a slow process, unfortunately. We are continuing to work on these relationships so that our clients have access to the best learning materials available for their needs. Continue working with your success manager and keep them informed of the situation so that we can do everything within our power to resolve it. Thank you.