JobNimbus Erfahrungen

I have been using JobNimbus for a few years and am very happy with the service, price, and features.

Vorteile:

Support, and that they are striving to make the product better. The automation feauture is great, saves a lot of time.

Nachteile:

If you lower your users you have to change the subcription separately. Some learning curve on the system.

A Construction Professional’s Best Friend”

Kommentare: I have valued the helpful customer service offered by JobNimbus, which helps with queries and problems.

Vorteile:

Users can access the platform while on the go thanks to JobNimbus' mobile app.

Nachteile:

Several users have had trouble personalizing the software and having it sync with other programs.

Bad Growth

Kommentare: Friendly staff. If you have an issue to discuss, be prepared to wait a few days for a zoom meeting....

Vorteile:

When we first started with JobNimbus it was do to an ok product at a great price. Now many years later and a few price increases all they seem to want to do is integrate. The SumoQuote purchase was a great move but other than that......

Nachteile:

I have to use JobNimbus for residential and another product for commercial as Nimbus doesnt do any job costing or vendor portals, or customer portals.... The new insights is AWFUL! The functionality is questionable at best. They offer contacts and jobs function. If the jobs function is turned on, you should not be able to enter invoices, material orders, work orders, etc into a contact.... WRONG. Tons of wasted time fixing errors. Now instead of fixing it they have decided that if you want to use jobs, they can turn off the contacts BUT if you have any documents (like signed contracts) you lose them.... They have not updated the core issues AT ALL! Custom documents still require the use of knowing in depth HTML (without the use of CSS) or a... yep integration costing you more money per month.

It works if you put in the work.

Kommentare: It was alright; it felt like we were overpromised a little. I expected that from a SAAS company. If we were a little bit larger with a better rollout, we would probably still use JobNimbus

Vorteile:

Job Nimbus is probably the most customizable CRM for roofing companies. It's also very affordable at that. If you have the resources and time to invest in the program, I'm positive this is an industry-leading CRM. There are a lot of integrations that are available as well.

Nachteile:

That being said, those integrations are often finicky at best. Nothing flows easily if you don't have the team to properly onboard the software and manually enter information into each subset. I would compare JobNimbus and its competition to Apple vs. Android. One is very open source while sacrificing its ease of use. In contrast, its competitor is less customizable but easier to roll out (IMO, as a smaller company without a full team handling the integrations, etc.)For our size, we felt as if it was lacking in the integrations.

Couldn't Live without it!

Kommentare: I have had a fantastic experience with JN. As a company it has been a god-send to help us be more organized, streamline our process and stay on task. If you are looking into Sales Force - STOP!!! It is over burdensome and made for companies that have thousands of employees. JN can handle whatever you throw at it, but it is so much easier to use and very friendly to new hires.

Vorteile:

How easy it is to work within the application without prior knowledge. Everything you need to do is in one place or in multiple. It's SO EASY to figure out how to work this sytem, even without training. I give our new hires an overview of JN and teach how to find the pipeline, add a new client or POC, and how the calendar works. After that, I simply direct them to the HELP videos so they can continue to expand their knowledge on the product. EVERYONE has been successful with JobNimbus. WE LIVE by this product! From our clients, correspondence, scheduling of initial appointments, progress of job, and more. JobNimbus is the BEST CRM I've ever used in over 30 years in the construction/service industry.

Nachteile:

There are a few things that could be better. The ability to leave an email in process within JN to check the calendar isn't possible. There is a work around, but I would prefer it be direct.Being able to have a drop down menu for email templates instead of an exploded list would be super helpful.Believe it or not, there is A LOT of blue used in the platform. This is ok for almost all of the screens with the exception of the pipeline. The blues used are so similar, you cannot easily see the side slider bars to move clients up and down or to simply navigate the pipeline - the bars are also VERY thin and hard to grab. This is minor but can be a nuisance.

JobNimbus is budget software with many bugs. Sign up to be guinea pig!

Kommentare: Ive used JobNimbus overall for a year- I still continue to use it because Ive already set it up and transferred my sales force over here. The customer support is quick to help when you need it on anything simple. Anything over low level complexity is not going to get fixed and you'll have to deal with it. Some issues I have, if you are in an area with reception issues, you will have zero ability to pull up contact details or address. You better make sure you have the right information before you go to these job sites. No notes, no phone number, nothing will be available. The downtime, there's lots of it. Enough that if you're in the middle of typing up a long estimate with lots of details notes and pictures, if anything crashes you LOSE ALL YOUR DATA. Remember back in the day before autosave? Kids lose term papers and everything. Well job nimbu does you worse than that. You'll lose entire sets of work you did if the system goes down or you have an internet issue. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just mak

Vorteile:

The software works overall to manage many different areas of your business. However, it does none of them well. It does a good job of keeping everything in one place but what good is that if it still has lots of bugs that the company refuses to fix?

Nachteile:

BUGS! Lots of Bugs!!! No offline version. This is a cloud software. It routinely goes down and locks you out of your customer data and job information. If you are doing jobs in rural areas or areas that lack reception you will be unable to access your job nimbus in ANY capacity. The other HUGE ISSUE i have is that the software constantly prints a SECOND PAGE on estimates an invoices for customers and subcontractors. Their software was written by third world countries (probably the same guy who wrote the Boeing airplane trim level software) If you write too many lines it will kick a blank second page out. So you print this, it prints two pages. You send it to a client, it sends them a two page PDF, which the second is blank. Its unprofessional. For the last year the company has said, just make it print one page. Well even if you do that, it still says 1 of 2 pages and the customer asks you where the second page is. They want to know what it says on the second page before they approve an $40,000 estimate.

Happy Overall

Kommentare: Clear layout, easy to navigate and implement. I have used many CRM's, this one is by far the most simplest and yet thorough format I have utilized. Enjoying it over all.

Vorteile:

Credit card integration, ease of creating a contact, easy tabs and feature navigation, lots of great report options, color organizing boards, many category options for job status. Accounting integrations are nice.

Nachteile:

1st is we are not utilizing it right. We should be creating a single contact for each address. Customers could have paired or sister accounts, if say they own more than one property, but we definitely, should be creating a "Job" under a contact. Instead of creating a "new contact" for every lead/new job. Now we have multiple contacts for the same address, and each time it requires a unique identified since it can' be duplicated. This will become an issue long termCustomer Service - We do get fairly quick responses, however it seems the communication about the issue and getting to a resolution is sometimes tasking. The reps seem to repeat information you have already provided them as a resolution, not ask the right questions, get confused about the issue, close out tickets before the issue is resolved fully. I feel I have to get our head rep involved on tickets /conversations with specialists because the issue is going round and round. Sometimes I feel they complicate things, almost as if they aren't taking the time to read and understand the issue, or jump to what they find will resolve it before asking questions to clarify confusion they may have. The other thing that is somewhat a nuisance is just how new JN is, and that so many things are in beta, or testing. Also that some things are buggy, and getting attention to ideas or improvements may take a long time, and you do not get updates on the status of things you have requested a need for or improvement on.

Love the Nimbus!

Kommentare: I love it. I use it everyday to keep track of where my company is in sales, where leads are in the process and where jobs are in production

Vorteile:

Ease of use! Doesn’t take a super skilled computer programmer to operate

Nachteile:

Wish there was a service option for when homeowners call for something on the project you completed that is covered under warranty.

Myers Roofing review

Kommentare: Overall, It has been a great tool for everything we need!

Vorteile:

I like being able to add customers and then right away you can schedule them and make any changes very easily.

Nachteile:

It would be nice to be able to edit e-mails and see them before they are sent to the customer.

It works great

Vorteile:

I like how it is customizable to our needs.

Nachteile:

Some of the estimate formatting can still use some tweaking.

Melanie's Review

Kommentare: I can't imagine not using it. We all are so happy to have Jobnimbus.

Vorteile:

We all love Jobnimbus because we can use it everywhere, not just in the office, but on our phones and add anything, find out what is going on with jobs and everyone can keep track of our jobs.

Nachteile:

I'm not sure of anything that I don't like about jobnimbus

JN Reivew

Vorteile:

All features are very helpful. I like that you can call, text and email from JN using your smart phone. The scanning option is most helpful for any document I need to upload from anywhere.

Nachteile:

JN is a great tool for what how it is used for my daily work.

Happy user

Kommentare: Happy user

Vorteile:

All in one place and easy to useAll platforms available make it easy

Nachteile:

Tasks and notes feature needs improvement

Jobnimbus

Kommentare: They have a very nice CRM

Vorteile:

Great way to input and store client information

Nachteile:

Integrations are spotty at best. Does not do accounting how we wouldve liked

An easy-to-use application for organizing all records, appropriate for all corporate purposes

Kommentare: JobNimbus lets the organization to handle supply chains, sales, and warehouse activities efficiently and correctly. JobNimbus reports can also be used to prepare accounting and tax records. JobNimbus has helped organizations get rid of vast amounts of paperwork that used to burden salesmen and accountants. With JobNimbus, all client records, data, and orders are safe, and preparing sales reports and tax records has become much easier.

Vorteile:

All firms need JobNimbus to organize the process of providing their own documents, especially receipts and receipt vouchers. With JobNimbus, the company will have an integrated system that contains all records and papers, eliminating the need for vast amounts of paper records and the hassle of archiving them, especially because organizations have many paper forms that require extensive checking and searching for. One of JobNimbus's most notable features is its ready-made templates, which allow you to create custom invoices in the company's name and use the same format for all customers. She has the need. Its reports and analyses will help you arrange your finances and prepare budgets efficiently.

Nachteile:

JobNimbus is simple to use and helps the company eliminate significant volumes of paperwork and records. JobNimbus has an incredible interface, it is really easy to operate, and the company reps can handle it promptly.

Two way sync highly unreliable and many glitches in product they cannot fix

Kommentare: Many glitches but we've contacted them repeatedly and they have never fixed one or been able to give us an explanation. We've had product over 17 months. Their two way sync does not work in many areas and they repeatedly have asked us for print screens of the glitches which we provide but always say "they cannot replicate so they can’t help". If there is a problem the will use these technique over and over for the same glitch until you just are worn out and stop asking. If we make a change to an existing estimate in QB it does not change the estimate in JN so the estimates in JN are never correct and useless for us. Recently, we realized we had sent 3 emails to a customer over the course of a month through JN that they never received and in JN they were marked as "sending" but never go anywhere. We have brought it to their attention and they admitted “there was a problem” that they would look into but we don't expect any results. We made a suggestion online for a simple update to their customer record format (well over a year ago) as we were told by them that our feedback was important. Then I looked at the topic in the community area and over 300 customers had made the same suggestion over years and years and they have yet to do anything to help with the suggestion so obviously they are not responsive to customer input. Last, it is obvious from conversations with tech support over the years that they are low ll in the 17 months we have had their product.

Vorteile:

The boards are visually effective and easy to use

Nachteile:

Two way sync is a nightmare. Many glitches the company cannot/won't fix.

The best tool for partnerships to perfectly organize invoices and customer records

Kommentare: JobNimbus has helped companies get rid of large amounts of paperwork and records that used to be tiring salespeople and accountants with sorting and keeping them. With JobNimbus we no longer need that, as all customer records, data and orders are kept in a safe place, in addition to that, preparing sales reports and tax records has become much easier.

Vorteile:

The most part I love about JobNimbus is the ready-made templates that it provides, which gives you the ability to issue custom invoices in the name of the company and has the same format for all customers, and I also like how all data is stored in the system and how to extract reports and budgets with ease and in an organized manner. With JobNimbus, you will have an integrated system that contains all records and documents and eliminates the need to prepare and store many forms that are difficult to understand and find when needed.

Nachteile:

Everything in JobNimbus is organized as required, there is nothing unwanted to mention, JobNimbus has an amazing interface, it is very easy to handle, and the company reps can handle it efficiently.

I’m becoming frustrated with the lack of features I need and the poor customer support

Kommentare: Overall experience was good for the first two years but as my business grows, needs grow as well and this is where I’m finally needing the real help. But it’s not being provided.

Vorteile:

Very affordable, easy to use for what it has, quick, very customizable,

Nachteile:

I wish it had options to be more marketing oriented than a pure project management software. I’m so frustrated right now because I don’t want to leave them but I need a lot of features added or customized and the support hasn’t been good. I hope they would be able to dedicate me more time over the phone rather than just a tedious back and forth by email that may take days for me and them to figure out my needs. I never received an one on one onboard call. I’m not sure if all these support issues are because of the type of subscription I have is not one of the best. I just feel I’m not being heard, helped and cared for. I hope this changes before I switch to job progress.

JobNimbus Review

Kommentare: I enjoy the CRM a lot of different customizable platforms within the system.

Vorteile:

Great place to keep your projects organized

Nachteile:

The data input and how at first you have to add all of your products to the CRM

Love JobNibmbus but could get better!

Kommentare: Scheduling is the my least favorite function on JobNimbus is scheduling the automation. I love using nimbus because it's good to us and very easy to use.

Vorteile:

I love how user friendly the programming is. I like how easy it is to track proejcts and communicate with others on this system. Very easy to train others and I like how 95% of the features this software has to offer.

Nachteile:

Scheduling and automation are my least favorite aspects. We had to data transfer everything once because of a merger. We had to transfer manually because jobnimbus doesn't allow automatic transfers. This threw off all our tasks and automation and scheduling. It is messy so we have to do everything manually. It could be easier.

Great program, easy to use, awesome support team, and constantly improving!

Kommentare: We are one of those companies that started with pen and paper alone. As our business grew, we started falling behind because we spent so much time doing what is now accomplished with JobNimbus. This program is absolutely a game changer for us. It brings almost every aspect of our company into one place. Everything in a customer file (or any other "contact type") becomes searchable by nearly any piece of information pertaining to that contact. Any number of contacts can be made "related", making all correspondence between related parties available in one spot. That includes contact information, emails (yes, emails!), attachments, estimates, invoices, budgets, material orders, etc. The way that the estimate/invoice/material order system is set up allows you to create separate templates for quick, easy, and all inclusive documents. You can even create different price lists for different suppliers and/or locations. They eliminate the need to write multiples of the same information (i.e. you can turn an estimate into an invoice, material order, or work order). Work orders can be assigned to any sub-contractor and placed onto a board that is categorized into a workflow that you can completely customize by whatever steps of the job your company has. It's extremely versatile in that regard, and once you determine how you want your workflow to operate it is very functional. You can use the budget feature to track costs on a job and calculate commissions. I could spend all day ranting about all the features that JobNimbus offers, but it boils down to this: JobNimbus offers tremendous value to your company. One more note about their support and development team. I had a TON of questions during the implementing of JobNimbus into our company and was on the phone with support a LOT. They were always very accommodating and patient with me, providing me with answers and resources at every turn. Over the course of the past few months alone, there have been MANY updates, both web version, and mobile app. They have a great feedback section on their website and they DO listen to user input. I am excited to see how far they will go from here and have enjoyed watching them grow into an industry leader.

Vorteile:

Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence) Mobile App E-mail integration Low cost Ability to create custom reports to help your business monitor

Nachteile:

There are no cons.

Thank You JobNimbus!

Kommentare: This is has been a great tool to keep track of projects and to track my employees. Thank you!

Vorteile:

I loved that it is SO user friendly. This is very important to me as I have some team members who are a bit dated in their usage of computers and software. This is very user friendly and easy to maneuver. I love how you guys are constantly updating, there are many ideas floating out there and since you are listening to them and doing what you say, its a huge incentive to stick with you. You're not afraid to grow and we love that.

Nachteile:

It's difficult to get someone on the phone to help. I honestly don't have the patience or time to wait for emails all the time. I need help and a response immediately, so having a call service that is immediate response would be VERY beneficial. Please keep our ( the consumers) wishes in mind for more growth. I am YEARNING for the capability to edit my font in the email platform and to be able to add a second email.

A real review from a real consumer

Vorteile:

The software puts your entire customer and job log in one place. JobNimbus has been a vast boost to our company. The mobile app alone!! 5 STARS! Sales Reps had all of the information right in their pocket, they were able to upload pictures of the jobs while they were onsite plus calls to the office reduced drastically which always makes for more efficient work for everyone. The ease of use has helped every aspect of our business, even the older project managers have no complaints as far as learning the system.

Nachteile:

When an update happens for one company it affects every company. Example: When the update occurred for the reports so only the creator of said report could make changes such as date range etc. < This caused some issues which we then had to create work arounds for.

Nimbus

Kommentare: Tracking our customers better than pencil and paper.

Vorteile:

Ease of use and easy to get team members trained on it

Nachteile:

When sending estimates and invoices to customers the system does not allow the sending of a custom email message. One has to select from templates and for our remodeling business, these change daily. A work around that we use is; we send the estimate to our email, then we customize it to fit the situation then email if from there. We have learned that out customers do not recognize the jobnimbus email address and sometimes discard it. Quickbooks does an amazing job at allowing COMPLETE customization of an email when sending estimates or invoices.

Game Changer

Kommentare: It keeps us organized!

Vorteile:

I cannot imagine life without Job Nimbus. It keeps everything in one place, including appointments and documents, photos and job notes. The customer support is phenomenal - they really take suggestions to heart. And the value for what we pay is one of my best ROI’s for my business. I cannot recommend JN highly enough - we’ve been a customer since 2013 or 2014. I can’t imagine my business without it.

Nachteile:

I wish a job could be in more than one status at a time - sometimes it’s in one status with accounting and a different one with operations (like it needs to be inspected but it’s also pending customer payment).