--- description: Detaillierte Informationen über TrekkSoft zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrekkSoft Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Buchungssysteme](/directory/20032/reservations/software) > [TrekkSoft](/software/126665/tour-activity-booking-system) # TrekkSoft Canonical: https://www.capterra.com.de/software/126665/tour-activity-booking-system Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/126665/tour-activity-booking-system?page=2) > Verwalte Deine Buchungen und Dein Inventar von jedem Ort aus, während Du gleichzeitig Deinen Online- und mobilen Vertrieb optimierst. > > Bewertung: **4.5/5** von 230 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet TrekkSoft? Über 1000 Tour und Activity-Provider auf der ganzen Welt nutzen TrekkSoft, um ihre Gesamteffizienz zu erhöhen, indem die Zeit verringert wird, die sie für Aktualisierung des Inventars, Annahme von Buchungen und Umsatzerzeugungen aufbringen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 230 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TrekkSoft - **Gegründet**: 2010 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belgien, Belize, Bolivien, Bosnien und Herzegowina, Brasilien, Chile, China, Costa Rica, Deutschland, Dominica, Dominikanische Republik, Dänemark, Ecuador und 71 weitere ## Funktionen - Angebote / Schätzungen - Anmerkungen zur Reservierung - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Elektronische Zahlungen - GDS-/OTA-Integration - Gruppenreservierungen - Integration in die Buchhaltung - Kalenderverwaltung - Kundenbetreuung - Kundenmanagement - Lieferanten-Management - Online-Buchung - Paketerstellung - Preismanagement - Reiseplan erstellen - Reservierung-Management - Reservierungs-Management - Ressourcenmanagement - Zahlungsabwicklung - Zentrales Reservierungssystem ## Integrationen (11 insgesamt) - Google Analytics 360 - Google Calendar - Joomla - Meta for Business - PayPal - PayPal Enterprise Payments - Stripe - Wix - WordPress - Zapier - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) ## Ähnliche Kategorien - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) - [Reiseveranstalter Software](https://www.capterra.com.de/directory/20033/tour-operator/software) - [Reisebüro-Software ](https://www.capterra.com.de/directory/20034/travel-agency/software) ## Alternativen 1. [Perk](https://www.capterra.com.de/software/171040/travelperk) — 4.7/5 (421 reviews) 2. [Lanes & Planes](https://www.capterra.com.de/software/183676/lanes-planes) — 4.6/5 (684 reviews) 3. [Signature](https://www.capterra.com.de/software/181137/signature) — 4.8/5 (29 reviews) 4. [Toogo](https://www.capterra.com.de/software/160230/toogo) — 4.8/5 (40 reviews) 5. [WeTravel](https://www.capterra.com.de/software/163474/wetravel) — 4.8/5 (524 reviews) ## Nutzerbewertungen ### "Great to work with TrekkSoft\!" — 5.0/5 > **Susanne** | *28. November 2024* | Eventservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: For us it is very easy to work with TrekkSoft. > > **Nachteile**: There is nothing we can say. We love to work with TrekkSoft > > It is very easy to work with TrekkSoft. The support is excellent and the availability can be processed quickly with the app. ----- ### "We use Trekksoft daily for all of tour operations." — 5.0/5 > **John** | *14. September 2019* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience. > > **Nachteile**: Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system. > > Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs. ----- ### "Surprisingly great solution even for very small businesses" — 4.0/5 > **Mal** | *17. November 2023* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Customizable at all levels - and the ability to add differing approaches to offering payment for your products (vouchers etc) and the ability to add shop items too. > > **Nachteile**: Sometimes the terminology and vocabulary used in the menu and form systems could use more easy and accessible clarification. The help system is great at answering 'how to..?' questions, but not so great at answering 'what is...?' questions. > > Extremely positive and it has proved an excellent launch pad in our trial year as a start up business. It will come to full potential in years 2 and 3. Start up and ongoing costs are very acceptable, even for a small business. And if you need to talk to someone - service is quick, responsive and solution orientated. ----- ### "Owes me a lot of money , wont respond, terrible support, many technical issues & designed to bleed money from you" — 1.0/5 > **Phil** | *15. September 2017* > > **Nachteile**: The pre sales people will do everything they can and promise you everything to get you on board - but after that you will not received the same level of response again. - The actual technical setup of the site causes lots of SEO issues and google to penalize you giving you no chance of doing well in rankings. You are very limited on what you can do to make changes to help this. Our sales dropped 60% when we switched. - The tech support is just a system to fob you off with next to no support at all. They have a "helpdesk system" chat type interface right in the admin , you ask a question and it will take min hours but more likely a day or so for someone to reply but that reply will usually not be an answer but just "we will pass this onto the support team" . So basically can take days to just have you request passed to support. From there your lucky if you get a response in less than a week , often taking many weeks for a reply. -The checkout cart is extremely bad and has extremely high abandonment rates. Also the fact that you can only book one product at a time loses lots of sales or puts people off from booking at all - The payment processing fees are very high, and that is on top of an already expensive fee you pay for the system, charges for refunds, placing bookings (even for offline bookings there are fees\!). - The checkout cart currency conversion system is a ripoff that just annoys your customers and results in lots of complaints about you over charging them. Basically , by default it is set to have Trekksoft handle the conversion and they rates in their favor to make more money - it is possible for the customer to choose to have their bank do the conversion but this is not obvious and no one does, so they only find out when there are excessive charges in their bank account. So make it worse a problem we experience on several occasions (and i reproduced this , reported it and was told it wasnt a problem / brushed aside)) is a double conversion - example using a credit card in USD to pay for the products priced in USD on our site the customer have teh payment converted to a non usd currency (incurring charges by trekksfoft) then it was presented to the USD credit in the non USD currency , therefore incurring conversion charges again. Basically for USD priced items with a USD credit card was doublely charged for currency conversions\! - some tours that showed as being authorized had problems in the trekksoft gateway back end resulting in us not being paid. When we queried these we were given random excuses trying to fob us off and avoid paying (never resolved). The issues go from top to bottom - CEOs and senior management have been included in email complaints about them not responding (several emails over a month period) to my request for answers regarding the many thousands of USD they owe us but we get no response. Last email informed them of impending legal action and it receive a swift apology and a promise it would be investigate by a support manage , with a follow up response the following day. That what several days ago and nothing so I have no choice but to take legal action against the company now. > > Be warned about this company - they are good at marketing and promising everything about their product but they fall far from delivering on their promises and can seriously damage your business. ----- ### "Best travel software for tour operators and travel agents" — 5.0/5 > **Byron** | *6. Februar 2024* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: All the solutions given, starting with the booking widget, the POS and the way you can manage schedules for your tours/activities. > > **Nachteile**: Some features that can be added like the agent allocation works when I embed in a website too, filter by user agent in POS, etc. > > When I found Trekksoft, was like Finally\! found something that can work. We did not hesitate to try the demo, we subscribed right a way and started working, got the training online and within days started getting bookings. ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/126665/tour-activity-booking-system?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/126665/tour-activity-booking-system) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten