ResourceSpace Erfahrungen

A simple yet powerful platform with a good degree of flexibility

Vorteile:

ResourceSpace is simple yet powerful. I would say that the most important aspect is that it's user-friendly for end-users, and that has made a big difference. I found the Montala team to also be friendly and efficient in sorting out a few issues and bugs. There are many functionalities that we at this point do not make use of, but it's good to know they are there in case we need them.

Nachteile:

The collections system at the bottom of the screen offer a simple interface to manage your selections but it's also easy to make mistakes and modify previously created collections. I would suggest that when logging back into a new session, that the "current collection" be reset to a new collection to avoid mistakes.

Review of ResourceSpace

Kommentare: In general I am very pleased with ResourceSpace, and the customer service I receive.

Vorteile:

ResourceSpace is a really helpful and user-friendly digital asset management system that has enabled us to effectively share resources throughout our organisation and beyond, setting appropriate access levels.

Nachteile:

Development happens without consultation, and the recent introduction of the new 'selection' option has caused me several problems in adding an extra stage in my work process. I'd appreciate greater flexibility in deciding which new features I want, and which I'd rather opt out of.

Price is good. The UX... not so much

Kommentare: Sadly we pitched this software to a big enterprise level client without realizing the full extent how rough it is to work with. We made a bit of a mess for ourselves because trying to teach the client how to use this was incredibly painful and ultimately led to us looking for new solutions.

Vorteile:

The price. We are big fans of open source software and we also have a bunch of clients that really need Digital Asset Management but cannot afford Widen or similar solutions.

Nachteile:

The UX is terrible. Figuring out how to get a lot of assets into the system and to organize them into folders is amazingly counter-intuitive. It would be utterly impossible to teach clients on how to use the system unless they are very technically savvy and have tons of patience. Also, uploading assets in bulk is theoretically possible but not really sensible. Let's say you want to upload 100 images of people all at once. The file names might be like john.jpg, wendy.jpg, amy.jpg, etc. When you go to upload those 100 photos, you can only set one name for all of them. So, wendy.jpg is going to be named "John" and amy.jpg is also going to be named "John". So after you upload them all, then you have to go in and re-name 99 of the images to the filenames that you wanted. What a terrible waste of time. Also, if you want to store assets in folders within folders, I would not bother with Resource Space. There are bugs with this which you can work around but it is so painful that it is not worth it. This system probably really good if you are OK with just dumping everything into the system with no organization and then forcing your users to use the search feature to find everything.

Open customizable platform that requires technical expertise to use well.

Vorteile:

We were drawn to ResourceSpace because of it feature set and that it was open source project. Initially, we hosted it on our own servers, then paid for support from the developer, then transitioned to a hosted plan. It is incredibly flexible. You can develop customized access with user groups, and limit use, to some extent, on a per user basis. You can alter the interface and add to it using custom plug-ins. The number of users is not restricted. With a clear out of the box feature set, the open source nature of ResourceSpace makes rebranding and customization only limited by developer cost and time.

Nachteile:

ResourceSpace is feature rich, has developed over a long time and is continually evolving. This has led to a complicated code base which can create edge case functionality that doesn’t work as expected. There is no documentation that explains the underlying technological concepts. This would help in planning customization or adapting the ResourceSpace way. There are times when changes can yield unexpected results. While open source, and easily installed, this software is not “free,” it will require technical expertise to keep it running efficiently. The bulk of development has been done by Montala, this means there is not a large group of collaborative developers with expertise who fully understand its inner workings. There does not appear to be a place for users to get answers to meaningful questions of use.

ResourceSpace has transformed the way we use our photo library

Kommentare: Since getting ResourceSpace, we've been able to empower our team and others in the organization to find the photos they need. Designers and photographers no longer have to be the “knowledge keepers” of the photo library—anyone with a login can search for photos themselves.
Our initial investment of time in setting up the system was well worth it. The ResourceSpace support team was very helpful in the onboarding process, even setting up some user groups for me when I ran up against the limits of my understanding. They continue to provide excellent support.
The system has scaled well to additional user groups and a growing library.

Vorteile:

Support, price, and features: The Montala support team has been amazing - super-fast response time, despite being on different continents. Every rep I've had contact with has been helpful, respectful, and patient. Price - The annual service fee gives us huge value. Features - The system is remarkably customizable, and the support team has been great at helping me implement whatever I need. Ongoing updates to the system continue to add value.

Nachteile:

Integrations with Adobe products would be amazing!

Exceptional tool for making the most of our visual assets

Kommentare: We've really benefited from Montala's knowledge on how to set up ResourceSpace to maximise benefit.

Vorteile:

We started self hosting ResourceSpace about 10 years ago, an decided to use their hosted platform more recently. ResourceSpace has enabled us to share media, promotional and archive resources with our global team.

Nachteile:

There are some advanced admin features that could be made a little more user friendly, but the team at Montala have jumped in to help if we've got stuck.

An excellent resource management system

Kommentare: A very positive experience, user feedback has been excellent

Vorteile:

Extremely user-friendly and very easy to tailor to the institution's needs

Nachteile:

New developments tend to be buggy at first, but repairs are always swift and thorough

A good solution if you have a designated administrator

Kommentare: We probably didn't fully utilize with everything that it is capable of. It did provide a great way to use our own servers. We just didn't have the resources to keep it maintained.

Vorteile:

It was open source so we could host on our own servers.

Nachteile:

Was hard to search for photos. We also didn't have the staff to keep the software upgraded or maintained.

Revolutionized my workflow

Kommentare: ResourceSpace has revolutionized my workflow. I can quickly process new assets, file them together with the necessary information, and share with my organization. Previous systems had been a headache and worry for me as an administrator and nearly impossible for my colleagues to use but ResourceSpace gives me confidence and relief that our assets and image management system is in order.

Vorteile:

I love that I can quickly find the assets that I need and that I can file robust caption and other detailed information with images.

Nachteile:

I find that my colleagues inexperienced with image searches struggle with the usability.

Ticks all the boxes

Kommentare: It has allowed our end users from across several Continents to see, access, download and use all of our available assets.

Vorteile:

Ease of use for the end user and the control over the assets for me as administrator

Nachteile:

Other than a few minor niggles I haven't come across any issues worthy of mention

Excellent support from Montala. The time differential US Eastern to UK was not a problem

Kommentare: It is a great time saver for our Communications department. Our museum had a technically demanding implementation requiring integration with our TMS system of record.

Vorteile:

The feature list is very competitive among digital asset management systems and it is growing all the time. Montala support is exceptional. Implementation was smooth with plentiful help from Montala. The help desk responds very quickly and is willing to explain the nature of your issues as well as fix them. The cost is a tremendous bargain.

Nachteile:

Setting privileges is not as straightforward as it could be but Montala is very helpful if you get stuck. The setup pages for granting privileges needs to be improved, but I believe that such a revamp is on Montala's upgrade path. The online documentation was spotty at first but it is becoming first rate very quickly.

A practical resource

Vorteile:

Resource Space is a robust warehouse platform with useful features. The ability to customize your account is great and its easy to have outside photographers upload and tag directly to the system.

Nachteile:

While generally easy to use, it feels like Resource Space was developed by developers in that it can be very technical and all about the features (vs what an average user might need/want)

ResourceSpace is an extremely powerful tool, and has been very helpful for our organization.

Vorteile:

The software is extremely customizable, and we've been able to adjust it to our organization's specific needs. Already, even after a short time of using it, we've seen the potential it has to manage the many different assets we have to store. We're excited about its huge capacity to help us keep, track, and recall our resources in a moment with its powerful search mechanisms.

Nachteile:

Though the customer support is excellent, the documentation is not always easy to understand, and answers can be difficult to find. Where the user interface is not intuitive, it can make it difficult to teach and demonstrate to new users, especially ones who are unfamiliar with the concept of data asset storage.

Great organizational tool for our photo database

Kommentare: We have decades worth of photos, and Resource Space gives us an easy way to search them. The ability to caption photos is hugely helpful, and the collections give us a way to browse photos when we need something more general. The ability to directly share items (especially video files), without needing to download them and then upload them again to Dropbox or Hightail, is invaluable.

Vorteile:

Having so many ways to identify and describe assets: tags, captions, subjects, etc. The ability to create and browse collections, and the ability to share directly from Resource Space.

Nachteile:

Could be a little easier to navigate.

Lots of potential, difficult to use.

Vorteile:

The search function is extremely powerful! Great for storing all our assets and retrieving them, as long as everything is tagged right. Everything can be customized, and our company has been able to tailor it exactly to our needs.

Nachteile:

Training new users on the software has been a challenge. The user interface is not intuitive, and some of the concepts are difficult to teach, so it's been difficult to onboard users, especially remote ones.

Having our historical database online for our researchers has been an amazing experience.

Kommentare: We are able to provide online access to the amazing history of Leadville, Colorado.

Vorteile:

I love the flexibility of the interface. The software allows us to present our collection in its many formats. Our database works seamlessly with our website. The tech staff is most helpful and always have great suggestions for making our collection shine.

Best free DAM there is

Kommentare: Price. It's free!

Vorteile:

The different options for deploying. I took the easy one of installing via Bitnami however they have tutorials for any option and OS you want.

Nachteile:

I literally have no cons. The system is easy to set up and there's an extensive how-to library. You can also add plugins which makes it even better.

Working closely with resource space on an asset management system in google.

Vorteile:

How flexible it is and how easy it is to have custom needs built into the system. The ability to create multiple user groups and give access to certain users for certain things.

Nachteile:

Setup is fairly manual. It takes a little bit of coding knowledge and the organization of the content on the site is a bit confusing. I don't always know where to find the settings I need (user groups, assets, etc.) We don't LOVE the main page and would love to adjust this a little more easily to fit our brand aesthetic.

Simple and pure DAM solution

Vorteile:

It is free, offers a simple uer interface for end users, and get's the job done. Especially the user interface is very easy to use, so everybody will be able to get a quick start. On the other hand, more advanced users might be missing useful features. But you can't make everybody happy.

Nachteile:

It does not offer more advanced features, like image/video editing, graphical workflow engine, annotations, advanced collaboration and asset sharing features.

A solid option

Kommentare: A very solid option in this space. It provides significant levels of customisation of the UI and importantly for our organisation many levels of customisable access to assets. With a sizeable database the ability to add very specific metadata keeps the search functions healthy. Probably one of the best aspects is the Montala support team, who despite being based in the UK are quick to answer any queries and work on them remotely.

Vorteile:

- Interface is clean and highly customisable - Search is powerful and precise - It handles our 80,000+ assets well - Support is extremely helpful and quick

Nachteile:

- Some customisation options are tricky to find and often located in the backend config.php file, requiring specific php knowledge.