Power Held In Check

Bewertet am 25.9.2018
Verifizierter Rezensent
Independent Consultant
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Stone Edge provides a lot of information, and there is a lot of power in it for developing a really strong retail system. The ease of use of custom fields, the capability to hold onto and reference information for multiple suppliers and distributors, the historical reporting--all of these are extremely powerful tools and can be really useful. It is capable of handling an excessively large number of SKUs--our business had over 30,000. Point-of-Sale is simple and clean, and the ability to program Hot Keys is incredibly useful.

Nachteile: There were too many limitations. Despite a long list of reports that could be generated, there was very little ease of use in developing custom reports. I don't appreciate when software forces me to use SQL just to get the information I need. The database setup also leaves something to be desired. Information ends up in strange tables, counterintuitively, and trying to pull out that information is frustrating. The software needs better integration with online solutions; we had to constantly duplicate work, doubling labour time, because the only thing it would translate between our in-store and ecommerce platforms was QOH. The interface is not exactly intuitive, and it takes some time to get used to where you need to go to find the tools you need. Point-Of-Sale makes it very difficult to adjust payments; it is easier to just make note of miskeys and account for those at end of day audit than it is to go in and actually make those changes.

Probably the best eCommerce tool available prior to 2013

Bewertet am 24.10.2018
Sahil vijay P.
CEO
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It works! It does what you need it to. When Mr. Stone developed Stone Edge, he knew exactly what he was doing, too bad its slow and has some bugs but overall this solution works. It helped us grow our business immensely by allowing us to manage multiple sources of orders.

Nachteile: Not cloud based, slow and filled with minor bugs. The solution was based inside of Microsoft Access and to really get the best of out of the system you need to spend thousands on a high end server.

Great tool for online retailers

Bewertet am 8.8.2019
Radovan S.
president
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Integrates well with all major online marketplaces and shipping softwares

Nachteile: Some re-pricing features (item level classification re-pricing rules) are no longer working and have not been corrected even after multiple support sessions