Nutzerbewertungen filtern (7)
The staff is very helpful and knowledgeable
easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.
They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble
Top quality of customer service, and great features
Kommentare: I am enjoying the features that make my job easier and much more organised but need to know much more about all the features
Out standing Customer care any training, they are absolutely helpful to set you up , train you and your team to get you up and running.
There is 1 major negativity that is mobile app, they don’t have an actual app, it is an kind of app over browser with small text , and the other minor weekness is the theme of the desktop and the app is purple and cannot be changed.
In Betracht gezogene Alternativen:
The flexibility without the expense
Kommentare: Overall fieldinsight have always offered the ultimate flexibility and what I love with them is that they can develop and customise the system, I trialled many other systems, they were either limited in what i could change or way too expensive or too complicated.
The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management
Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing.
My Customers LOVE FieldInsight
Kommentare: We were trying to get a handle of our maintenance contracts and deliver a professional service to our clients. FieldInsight has helped us do exactly that. Our customers LOVE FieldInsight. Our contracts are running smoothly and we are on top of everything.
Asset Management and Preventive Maintenance. FieldInsight makes it so easy to manage our contracts and assets. We know exactly where we are at and what is left to be done
The set up time and effort seemed immense but the staff were always there for us. Now that we are set up I can see exactly why we needed to be set up correctly and why it took the extra time.
Field Insight from Scratch
The ability to customize everything to our industry.
Working with so many aspects of a business and trying to implement the system was slightly complicated because everything could be so customised. The Xero integration not having two-way payment integrations was also a bit of a downer.
Kommentare: We are saving so much time by using Field Insight. Previously our service reports would be handwritten by our technicians, then brought back to the office for me to then re-type out, and send out to customers. We are a small family run and owned business, and we have now gained our weekends back as we are not spending hours upon hours entering in jobs and invoice. Everything is now done on the spot when the job is completed. We are also getting paid quicker, which has improved our cash flow.
The features that are most impactful is that we are able to complete service reports and invoices at the time that the job is completed, rather than waiting and having to enter them when we get back to the office. This means that we are getting paid quicker, and not wasting precious time on administration work. The valuable technical support that we have received throughout the set up of the software has been incredible. It has integrated really well with our MYOB accounting software.
The initial set up process took quite a while before we were able to go live and start using the software. It took a little bit for us to get our head around the software, however once we did, and once it was integrated with our accounting software, everything has been a breeze.
I have watched this company grow and I can say they are constantly improving their software daily and keeping us up to date on their next launch which I think is great they respond quickly and don't leave you hanging like some software do
cant find any likes just have to use the software they are all about the same but very different in layout