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Über retailcloud
Dein Point of Sale, um den Umsatz zu steigern, den Bestand zu verwalten und ausführbare Berichte bereitzustellen.
Quick keys are nice to have for frequent purchases.
The one draw back with this app is that it does not support account customers.
Nutzerbewertungen filtern (17)
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Nutzerbewertungen filtern (17)
simple to use software - u get more with a paid plan
Kommentare: pretty good software for small biz to try out and use
Vorteile:
ease of usage on platform, very simple for staff to use.
Nachteile:
worry abt data security as it cloud based.
Small Business
Kommentare: I love it. The customer support is the best and the staff is so friendly. This system for the cost is amazing, other systems would cost me a lot more and I would not get the support I do from retailcloud. This allows me to keep my prices affordable for my customers.
Vorteile:
It is easy to use for people like me that are not so computer literate. Customer support is amazing, they are always there to help. I have messed things up a couple times by touching a setting and had to have them walk me through fixing my errors. The staff is so friendly, and the chat feature is easy to use any time you need.
Nachteile:
I would like to see the actual inventory being shown on the master item screen. being able to change on- hands easily through the mobile app. Add the freight charges to the report there is a column for it but it is not on the receiving report.
Owner
Kommentare: the drawer has a 13 - 20 second open time and we have had to wait inbetween customers. This is a problem they have not been able to fix
Vorteile:
Quick keys are nice to have for frequent purchases
Nachteile:
customer service is awful. Most times they do not help and the reports needed are non existant if the inventory is not printed at the end of every month you can not go back and get it
Easy to use
Kommentare: The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use.
Vorteile:
Lot of Customization Multiple Roles Inapp Chat Support and Help access
Nachteile:
Looking for more hardware in europe region
Antwort von retailcloud
vor 8 Jahren
Hi Jack We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe retailcloud
Top notch onboarding team!
Kommentare: So far the experience is great, they have worked hard and gone above and beyond in every aspect. I say again.... Do yourself a favor and schedule a Demo. Entire team has been great to work with.
Vorteile:
Ease of use on POS App. CAS(back office) is very robust, and allows customization of the Store setup. Honestly, there are new features I am discovering everyday.
Nachteile:
Nothing. Do yourself a favor and schedule a Demo!
review on first use
Kommentare: good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people
Vorteile:
cost is okay
Nachteile:
i cannot add my own currency
Antwort von retailcloud
vor 8 Jahren
Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com. Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version.
easy to implement
Kommentare: comes with default settings, follow the implementation guide to customize the POS for you. You can be ready to go in half an hour with the basics, and add a little everyday
Vorteile:
quick response on questions from support
Nachteile:
default templates for quick start
Antwort von retailcloud
vor 8 Jahren
Hi Veera Thanks for the great review. I was hoping you could share some more information about the default templates. In the spirit of our goal of Total Customer Happiness we would like to see what we can do about the templates you mentioned.
Simply The Best
Kommentare: They have a very good self help process. It was easy and they have good support. The people understand retail and understood what i needed for my store. It was easy to connect my website as well.
Vorteile:
I am not too technical but it was very easy for me and ny employees to use. Also it is great for customer tracking.
Nachteile:
I have an iPhone and their programs only work on Android and Windows, but it saved me a lot of money on licenses and hardware
Using RetailCloud
Kommentare: I have looked at many POS systems that include a sophisticated inventory. This is the best value for money app that I have found.
Vorteile:
I like that it is cloud based, includes inventory that will support composite items and also item serial numbers. It also integrates with Intuit Quickbooks online.
Nachteile:
The one draw back with this app is that it does not support account customers.
IT Administrator
Kommentare:
Wonderful easy to use POS, can be deployed on PCs and Mobile.
With a friendly and responsive/articulate customer care service.
Vorteile:
Its easy to use and deploy
Nachteile:
We don't have duplicate of our sales data, It could have been wonderful to use hybrid data storage.
This system would not be worth the price if it was free!
Kommentare: LOUSY
Vorteile:
Nothing. It is the clunkiest, awkward, difficult to use POS that I have ever seen.
Nachteile:
We have had it for two weeks and are still not up and running. the backend is anything but intuitive. Customer support and documentation are practically nonexistent. Technical bugs galore, I am no novice with computers and this system is absolutely horrible. DO NOT WASTE YIOUR MONEY!!!
Soccer has never been easier!!
Kommentare: Owning a soccer shop and using the retailcloud system has made inventory and sales a complete ease. Before we used to run out of athletic tape and other little things, now we know exactly when we have to stock up or order more.
Vorteile:
Ease of use!! In and done!!
Nachteile:
None
INCLUSION OF NIGERIAN NAIRA AS PART OF CURRENCY CHOICE
Kommentare: We had difficulties using the software initially but we have gotten around that with your technical support.
Vorteile:
The POS is very simple to use
Nachteile:
Lack of data flexibility. It's not easy to make data modifications.
HAD PROBLEM INSTALLING BUT `SAM FROM THE SUPPORT TEAM HELP OUT
Kommentare: HAD PROBLEMS INSTALLING THE POS APP FOR MY WINDOWS 10. SO I CONTACTED THE SUPPORT TEAM. I GOT IN TO CONTACT WITH SAM FROM THE TEAM AND HE ACTUALLY HELPED OUT FOR FREE. MUCH HELP. THANKS FOR ALL THE HELP.
Great Customer Service
Kommentare: Had wonderful customer support from entire team. The best part is the prompt response you receive from the team every time you face any problem.
Software is great, and customer care is even better
Kommentare: This is a great software, ideal for all sizes of business. The user interface is easy on the eyes, and the transaction process is quick and straightforward. The customer service is even better... they were able to solve the few challenges I have had in a professional yet friendly manner. They respond super fast to emails and tickets, and the instant chat function is truly an instant chat function, as a rep replied me within a minute of my posting a message.
Vorteile:
User interface, ease of use.
Nachteile:
Loyalty program is only available in the premium version.
Great Support
Kommentare: I am just beginning to try this software out. I asked support for some answers to questions and got a very quick response which was faster than fully paid systems. Great !!!
Vorteile:
This software from first impressions looks very easy to use and thorough.
Nachteile:
I havnt had and bad experiences yet.
