Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Simple Salon

Salon Software, die freundlich, leistungsstark und erschwinglich ist. Benutze deinen PC, deinen Mac, dein Smartphone und dein Tablet gleichzeitig. Beginne eine kostenlose Testversion.

Erfahre mehr über Simple Salon

Vorteile:

It is very affordable and easy to use. The unlimited columns works really well for us.

Nachteile:

There is also no way for me to contact anyone about this as all my emails have rebounded.

Bewertungen zu Simple Salon

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,1
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,1/10

Simple Salon hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 147 Nutzerbewertungen auf Capterra.

Hast du Simple Salon bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (147)

Christie
Hairdresser in Australien
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's great

5,0 vor 5 Jahren

Kommentare: I'm very happy with the system although I would love to be able to call customer support when something comes up rather than submitting a request.

Vorteile:

I love the online booking system and the price is very reasonable.

Nachteile:

I'm not at at tech savvy and some of the things on offer while easy to use I don't quite understand.

Sarah
Home salon owner/ operator: Beauty Therapist in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple Salon user for over 5 years!

4,0 vor 5 Jahren

Kommentare: Overall I am happy, my day to day use is easy & straight forward.

Vorteile:

General functions are easy to use, affordable and has pretty much everything I need. Easy to book and rebook clients, set up appointment reminders and add & change services.

Nachteile:

The app doesn’t allow all functions to be performed, such as moving an appointment to a different day or time, or inputting a task without booking it as a clients appointment. I also find setting up a list to text out clients for promotions tricky at times.

Antwort von Simple Salon

vor 5 Jahren

Hi Sarah. Thanks very much for your review of Simple Salon. Very happy that you find it easy to use. We'd also love to help you with any functions that you might ever find tricky and are always contactable at support@simplesalon.com.au and can happily call you back to guide you over the phone. Thanks again for managing and building your business with Simple Salon.

Sarah
Beauty Therapist/Salon Manager in Australien
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Loyalty not necessarily rewarded

3,0 vor 5 Jahren

Kommentare: Almost four years ago, I borrowed my mother’s credit card to use for one month of my subscription. I changed it to my then new card soon after, which was charged by Simple Salon. My mother alerted me some time later to the fact that her card was still being charged also. Simple Salon don’t seem to want to take responsibility for this glitch and in reply to one of the emails I sent trying to get to the bottom of the reason why we were being charged twice for a period of time, their response was sending me the link on how to properly change your card/payment details. Obviously I already knew how to do this as my card was being charged, and this was not the first time over the years that I’d successfully changed payment details. This issue has caused me to refrain from using the online booking feature and I have been researching other booking systems because I am not at all satisfied with this. If I had more time, I would have moved over to another program by now.

Vorteile:

The program is reasonably easy to work with and does prompt you to find what you are looking for in most cases.

Nachteile:

There have been times where I have really needed to speak to a support person, but this is not an option unless you ask for a return phone call that you need to wait for. There is not a simple option for treatment packages so if someone books in for a discount package, we are required to book each treatment in separately and I have to rely on my staff to remember to apply the discount.

Antwort von Simple Salon

vor 5 Jahren

Hi Sarah. Thanks very much for your review. We are very happy that you found SS easy to use but apologize for any confusion which may have occurred regarding changing the credit card assigned to billing. We will be looking into this matter further in an effort to establish a more satisfactory outcome for you. Team SS.

Natalie
Business owner in Australien
Kosmetik, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Honest user

5,0 vor 5 Jahren

Kommentare: I really like the program, super simple to use once you get the hang of everything and the help is great when you don’t know what you’re doing. I would personally fix the issues mentioned above because the old system I used (10to8) had all these functions which I do miss.

Vorteile:

I really enjoy the simplicity of the software once you understand how to use it. I like how everything is automatic and does a lot of my job for me

Nachteile:

I don’t like how I can’t sync up with my personal calander. This is a big feature that I miss in my old software. Countless times I have my own personal appointment or am not in salon and have booked in a client because it doesn’t show that I’m away I would like more options for messaging, for example, different messages for different services - prices, reminders etc

Louise
Hairdresser in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple gets the job done!

5,0 vor 5 Jahren

Kommentare: I have never had a problem in the whole 6 years.

Vorteile:

It is very user friendly and has everything you need to run your business by the click of a button! Love it!

Nachteile:

That it was extra for online booking option, happy it changed.

Syed
Accountant in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple salon.....as the name suggest it is really simple

5,0 vor 5 Jahren

Kommentare: I have beauty salon business and we are operating from 3 different locations. The software allows me to keep a track of sales, inventory, marketing, KPI and various other aspects of my business. It allows me to spend less time in creating different report and focus more time on my business.

Vorteile:

Ease of use Various reports Easy to keep a track of customer Loyalty point system

Nachteile:

I am sure the support team is working on this but at the moment you cannot customize your reports for example you cannot add a specific column in your report.

Katalina
Salon owner in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Hair salon software

5,0 vor 5 Jahren

Kommentare: Very good, effectient and a great software

Vorteile:

We’ve been very pleased with the simple salon software. It’s been easy to use, fast and very reliable.

Nachteile:

We are hoping the online booking system will take into consideration ‘ processing times ‘ for clients colours

amanda
hair salon owner in Australien
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Impressed

5,0 vor 5 Jahren

Kommentare: Its amazing, super easy to use and super handy to have all of my records easily accessible for my account to use.

Vorteile:

I love how easy this software is to use. I am not tech savvy but I have 100% used this software with ease. the customer support is really easy and always available

Nachteile:

I cant really think of anything I don't like.

Kylie
Salon Owner in Australien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple

4,0 vor 5 Jahren

Kommentare: I like the software as it’s easy to use and has most things but the service is very poor and some functions could be improved. I except this as the price point is excellent for what I get - I don’t need too many bells and whistles but when I need support it’s not there.

Vorteile:

Has most needs - appointments, reporting, sms and email reminders and marketing, ordering, not expensive (I’m a small salon)

Nachteile:

Support- even if I request support I don’t receive any feedback it’s extremely bad to the point I’ve considered changing systems - but changing is hard as I can’t download all the information easily - the exported excel files are in different order. If I had better support I’d be happy. Can’t add sustainable salon - no response on how to do this Many reports are locked at 1 months - it would be great if this wasn’t locked Dashboard- not live like Kitoomba - I don’t really know how I’m doing

Antwort von Simple Salon

vor 5 Jahren

Hi Kylie. Thanks so much for taking the time to leave a thorough review. We take your experience and comments very seriously and, while we are very happy you give four or five stars to most of the review criteria, we are especially interested in your experience with support and functionality. So much so that in the last month we have employed a new team member to focus on these very issues and are quietly confident you will see a huge improvement. While we love it when current customers recommend SS to others our main focus is on you, as a current customer, being more than satisfied. Thanks again for your very helpful feedback.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My frustrations

3,0 vor 5 Jahren

Kommentare: I inherited the system am currently looking at alternatives

Vorteile:

It provides scheduling, stock control and accounting feeds to xerp

Nachteile:

Clunky, not intuitive, online booking portal is appalling, our clients complain it’s virtually impossible to use

Antwort von Simple Salon

vor 5 Jahren

Thank you for taking the time to share your experience with SS. Happy to see the features that did seem to work for you (scheduling, stock control and accounting feeds); to your point about the online booking portal, we are in development for updates addressing your concerns. If you ever feel like giving SS another go please remember the FREE 30-day trial we offer.

Anita
Salon Owner
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Simple Salon Software

1,0 vor 10 Jahren

Kommentare: I have been using salon software for three years now and been really happy with the way the software ran the salon. I decided it was time I updated my software to something that was more up to date.
After asking around a friend who works from home recommended Simple Salon and as it was produced here in Australia I decided to try out . After trawling the web looking for a months free trial as most of the other salon software offer I decided the only thing I could do was check out all the you tube videos and try to get an idea of the software from that.
It took me a week or two to make up my mind not wanting to commit to something and then feel disappointed but how bad could it be......
I paid and down loaded the software and spent several days putting in the services, clients and products and decided we would run both the old software and the new together so we had an escape plan if need be. I am so glad we did. Once we started using the software I quickly realised it is almost impossible to read the clients name on the appointment book and there is no option to have both first and surname on view you either have to have the first letter of the first name and a full surname or a full first name and only the first letter of the surname. This was confusing when there was a family in or two people with the name Sharon.
Secondly you can't read what service a client was having without opening up the appointment. This makes it difficult to check at a glance.
There don't seem to be any options to change the appointment once it is made...i.e price or service without cancelling the appointment and remaking it.
To put a cut and colour in with the development time you have to put in the cut as one service and the colour as another service then make a third service adding the two in as a group service. Initially this was a great idea until I realised the appointment does not open up as a whole it only opens up either the cut or the colour.
At this point I decided it was a road to nowhere and decided to stick with the software I already have.
I emailed the support team and asked them for a refund on the three weeks i have paid for and not used and there reply was the the monthly subscription was non refundable!!!!!
Buyer beware if the company are not confident enough to offer a months free trial don't risk it!!!! My conclusion was this software works for single use but if you are running a busy salon look for something else.

Assunta
Beauty therapist / Manager in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple Salon review- very happy

5,0 vor 5 Jahren

Kommentare: overall everything has been amazing. there was only one day where we couldn't access our appointments but it was resolved over a few hours.

Vorteile:

the fact that we can access through our mobiles means I can take hair and beauty appointments on the go! very convenient.

Nachteile:

The set time of sms reminders. I would like to be able to send the reminders myself at the given time I prefer

Antwort von Simple Salon

vor 5 Jahren

Thanks so much for your excellent review, Assunta. We really appreciate you taking the time to share your positive experience with Simple Salon.

Marco
Hairdresser in Australien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great salon software!

4,0 vor 5 Jahren

Kommentare: I’ve used simple salon for years now and they always add different features to keep up with time and are really affordable And the support is alway great.

Vorteile:

The cost, the features and the support.

Nachteile:

A few things that could make emailing invoices easier some different reporting. Streamlining marketing.

Adamantia
Director in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simpel and Effective

5,0 vor 5 Jahren

Kommentare: End of month and year reporting to calculate BAS is wonderful.

Vorteile:

I found it easy to use and the reporting options cover all my requirements. When I was operating another salon i found it east to explain to other staff members regardless of their computer experience. I like that it prompts you to complete tasks and to complete services. Easy from both a user and admins point. Support is always fast and effective.

Nachteile:

Don"t have anything negative to say . For the price point its extremely effective, practical and easy to use.

Antwort von Simple Salon

vor 5 Jahren

Hi Adamantia. Thanks very much for your glowing review! We really appreciate you taking the time to share your positive experience.

Mark
Owner in Australien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

satisfied

5,0 vor 5 Jahren

Kommentare: Easiest ever used for staff and new staff

Vorteile:

Ease of use and detailed reports compared to any previously used software.

Nachteile:

I have no problems at all with Simple salon.

Zavier
Owner in Australien
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not very good value for money lacking customer support

5,0 vor 5 Jahren

Kommentare: Ok

Vorteile:

I like the ease of the user on this and the search format

Nachteile:

I really dislike the lack of customer service, the fact that you need something fixed straight away or an answer and you can’t just pick up the phone to speak to someone to resolve the issue you need to wait for an email response. I find the value for money disappointing, as soon as you exceed 3 users the price range surges even if you only need one extra column.

Nicole
Beauty Therapist in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Salon Software

5,0 vor 5 Jahren

Kommentare: Reporting and appointment reminders have been a huge benefit to my Salon.

Vorteile:

Ease of use, reporting, appointment reminders.

Nachteile:

The orange colour theme, one generic touch marketing follow up.

melissa
cosmetic nurse in Australien
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

online booking

3,0 vor 5 Jahren

Vorteile:

manually entering in clients easy to use however takes a lot of time hoping online system is more improved.

Nachteile:

- online booking system difficult to set up and alter. Also has a lot of technique problems not confirming clients appointments via email when they have booked in. Difficult to obtain customer support and help impacting my business. reminder emails/ sms - having trouble purchasing sms credits thereby only unable to send email reminders. have not heard from customer support team. reminder email - cannot edit the automatic reminders where its set up as "10% discount if you mention this message" would like to alert the promotion.

Ellie
Salon Owner in Australien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple Salon Review

5,0 vor 5 Jahren

Kommentare: I have been using simple salon for over 5 years and it has been excellent for the most part, apart from a couple of technical issues I have no negative feedback

Vorteile:

Its very easy to use, and the cloud base makes it simple to run my business even when I am not in front of the computer

Nachteile:

sometimes there has been a fault in the system and I have been unable to access clients information

Emily
Owner in Australien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Makes my day so simple

5,0 vor 5 Jahren

Kommentare: Its been brilliant iv recommend it to other hair salons it's very cost-effective considering how many features you can use.

Vorteile:

It makes a booking in clients so simple and easy when we are busy in the salon, I can reach all my clients easily if we are doing marketing and the reminder notifications has completely cut down no show appointments. Also links straight to my accounting software, so simple.

Nachteile:

12months in and really no problems at all, you can as features as you need or keep it really simple.

Kiri
Owner in Neuseeland
Verbraucherdienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

LOG IN ISSUES

4,0 vor 4 Jahren

Vorteile:

So far this system has been really good especially since i was not looking at investing a lot of money in a system as i didnt need this due to being a small operation. The help desk are always prompt in answering any questions i have.

Nachteile:

Unfortunately since the upgrade ive had some issues however the biggest issue is that i have been locked out of my account for the past 24hrs and have no access to any of my online bookings or client details. There is also no way for me to contact anyone about this as all my emails have rebounded. Super frustrated as i dont know you i have booked in for the day let alone the next 6 weeks and no way of contacting any clients or finding out if this is being rectified

Melinda
Salon Owner in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It really is Simple to use!

5,0 vor 5 Jahren

Vorteile:

This software system is easy to set up, the reports are amazing to track all the going on in my business. I like the fact it's a cloud base system so i can log in at home to help my staff if needed. The price is extremely affordable. Bonus is it's links to XERO my accounting system.

Nachteile:

I haven't had any problems i'm unable to fix.

Daniel
Owner in Australien
Schreiben & Editieren, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It’s ok I guess

4,0 vor 5 Jahren

Vorteile:

It’s one of the cheaper platforms/appointment book

Nachteile:

On iPhone I can’t see what month your in when trying to book future appointments. You can’t see your clients future appointments on the iPhone.

lisa
hairdresser in Australien
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple Salon_Review

3,0 vor 5 Jahren

Kommentare: staff incentives based on earnings

Vorteile:

being able to access off any computer or tablet,phone

Nachteile:

i dont like that there is no phone support

Antwort von Simple Salon

vor 5 Jahren

Hi Lisa. Thanks for taking the time to share your thoughts on SS. Very happy your Pros included being able to access SS from any computer, tablet or phone. Re: phone support, we have recently expanded our team to enable this. Have a great day. Team SS.

Emma
Salon owner in Australien
Maschinerie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hair salon user

4,0 vor 5 Jahren

Vorteile:

It’s a way to use salon sideware. Love that it has a application use, so that I can make and manage appointments when I’m out of the salon. Like that it connects to my zero account, making accounting easy. Is keeping up with current payment trends, with the use of Afterpay. Overall I’m very happy with the product and the price. Highly recommended.

Nachteile:

would be better if it had a scroll system in the admin section. Is frustrating on the numbering system.