Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Synergist

Job-Kosten- und Projektmanagement-System, das Agenturen, Beratungsunternehmen und internen Abteilungen hilft, die Kontrolle über ihr Geschäft zu übernehmen.

Erfahre mehr über Synergist

Vorteile:

Integration with the Xero accounting software is also great and saves time.

Nachteile:

The fact Synergist is database driven; means you can cut the data in so many different ways.

Bewertungen zu Synergist

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,9
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/10

Synergist hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 21 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (21)

Sortieren nach

Hast du Synergist bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (21)

Ryan
Ryan
Founder & CEO in UK
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The only package that does everything well

5,0 letztes Jahr

Kommentare: As a package (software + support), it's the best product in the market - and we tested 6 of the leading solutions in great depth. If you're looking for a system that's customisable for your own business and the way you do things, you won't find a better system.

Vorteile:

For us, the quoting side of the system is fantastic. It's super configurable and allows granular customisation across products, services and mark-ups. Time tracking is also very good. Support has been fantastic - very quick to respond to any questions and they always take the time to make sure you understand.

Nachteile:

There is a fairly steep learning curve. It's not immediately the easiest software to get in to, but it is worth the investment.

Antwort von Synergist Express

letztes Jahr

Ryan, we're very proud that you choose Synergist after such a detailed assessment of the leading Agency Management Systems. And it's great to now hear the extent to which Synergist is meeting your needs. Many thanks for taking the time to write a review, and I'll pass on your compliments to our support team.

Andrea
Operations Director in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Agency Management System

5,0 vor 5 Tagen Neu

Kommentare: Very positive - I have used it in 2 agencies now and i think compared to other tools it is very well developed.

Vorteile:

Synergist is made for marketing agencies and the development team have listened and incorporated alot of features that agencies need which other general workflow/ project management systems might not consider. It provides accurate data and insight, allows very good management and financial control of projects and allows you to manage and agency workflow by integrating into the agency processes well.

Nachteile:

the CRM needs some development to help new business categorisation

Antwort von Synergist Express

vor 4 Tagen

Many thanks for posting a review of Synergist Andrea. We're pleased to hear that it's such a good fit for the needs of both the agencies. It's also great to read how Synergist is delivering the core visibility and control needed to ensure these agencies thrive. I can see our support team are already in communication with you to find the most appropriate solution to the new business categorisation topic. Thanks for passing on this feedback and we look forward to continuing to support you as a Synergist user.

Debra
Accounts Manager in UK
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Overall, pleased with the software as it is a 'whole approach in one place' .

3,0 vor 6 Jahren

Kommentare: One central area for the life of the project to be able to budget for future, fee quote more accurately for the future, track the life of the project and analyse data at the end of the project more efficiently.

Vorteile:

One central place for the life of the project i.e. from fee quote to completion, cutting down on previous needs for quite a few spreadsheets !

Nachteile:

Data Reviewer reporting isn't as simple as we would like it. We would like more things bespoking to our company. Calendar bookings if far too complicated for our needs.

Antwort von Synergist Express

vor 6 Jahren

Thanks for taking the time to leave a review Debra. Great to hear you're pleased with the system and have benefited from the efficiencies of bringing all aspects of your projects into one central place. The Data Viewer has proved to be a very popular reporting tool and we receive many requests from customers looking for more advanced options within this to create more complex reports. To deliver a solution to the overwhelming majority of these enhancement requests, we've had to enhance the Data Viewer with additional options whilst maintaining the drag and drop style approach. I take on board your feedback on this and will pass this to the product development team. The same applies to the calendar bookings tool which has been developed to meet the needs of most project based businesses. If your calendaring needs are particularly simple then its functionality may exceed your current needs. Many Thanks - Nick Lane - Commercial Director

Joanne
Operations Director in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Transforming the way we do business!

5,0 vor 2 Wochen Neu

Kommentare: Excellent, we are really pleased we implemented this system into the agency.

Vorteile:

An all in one solution- and now the backbone to our agency! We do not know what we would do without it, or how we ever managed,

Nachteile:

Its does take a while to really understand the set up and just what it can do. The management information you can get out of it is robust and extensive. We provably still dont know the half of what we can do....

Antwort von Synergist Express

vor 6 Tagen

Thanks for taking the time to review your experience with Synergist Joanne. Its always a lovely boost for us to hear the transformative effect Synergist has had on an agency. I'll pass this on to the wider team. The regular Synergist webinars run by The Agency Works will help in accessing further benefits that Synergist can deliver to your agency. Please don't hesitate to contact us if you have specific product feedback or have any questions.

Darryl
Director in UK
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Synergist for IT Professional Services Consultancy

5,0 letztes Jahr

Kommentare: Synergist got us off spreadsheets and onto a fully enterprise platform. Month on month is continues to surprise us with what else it can do and how else it can help our business. Invoicing for example used to take us a couple of days and these are now done in moments at month end as Synergist builds them for us based on the timesheets. We've also found the support to be the best we have ever experienced. Whenever we have a question or query it's resolved so quickly and the team are super helful!

Vorteile:

The features provide everything we need to run our business and move away from Excel. It's intuitive and very easy to learn and requires very little maintenance overhead. An absolute game changer for us!

Nachteile:

We work in professional days but Synergist is largely an hours based system. It still works for us but we just have a couple of calculation we need to do on certain screens where we can't see day rate, day cost etc.

Antwort von Synergist Express

letztes Jahr

Darryl, it's great to see you have achieved your aims of moving Spike away from spreadsheets to a future-proof business management system. Whilst the majority of our customers do work in hours, we do support day based working. I'll pass on your comment to development to see where we can further enhance the display options eliminate the need for any calculations. Your kind words regarding the support team are very much valued and I'll make sure they reach them.

Sarah
Operations Director in UK
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Project Management tool

5,0 letztes Jahr

Kommentare: Really good. Support from The Agency Works in setting up, training and managing the system has been great. The system meets our current and future requirements as we grow.

Vorteile:

The end to end nature of the system. We utilise it for Business Development as a CRM, as Project Management tool, a time management tool, all the way through to project delivery and finance. Plus reporting is very flexible to monito at every step.

Nachteile:

The scheduling tool doesn't quite suit our way of working and due to the flex, speed and volume of project traffic would be fairly labour intensive to keep it aligned.

Antwort von Synergist Express

letztes Jahr

Many thanks for the carefully considered review Sarah. I'll be sure to pass on your compliments to our support teams. We value having you on-board as a client and it's great to see the growth you've achieved over the last two years.

Andy
Head of Operations in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great Agency management tool

5,0 vor 2 Monaten Neu

Kommentare: One of the best Agency management tools you can buy. Great customer service, tech support it very fast and helpful.

Vorteile:

It covers all areas of Agency management from onboarding new prospects, planning & build tasks and hours, traffic management, through to revenue recognition.

Nachteile:

attaching briefs to jobs isn't as easy as it could be.

Antwort von Synergist Express

letzten Monat

Many thanks Andy for taking the time to leave your review of Synergist. It's great to hear how you're gaining such extensive benefit across the whole of the agency. I'll pass on your feedback regarding job briefs and your kind words regarding the service you receive from our fantastic support team.

Kirsty
Managing Director in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Couldn't run our agency without it

5,0 vor 2 Monaten Neu

Vorteile:

Insight on job profitability and visibility of productivity by project type too

Nachteile:

Time to value requires input from the team but this would be the same with any implementation

Antwort von Synergist Express

letzten Monat

Thanks for the glowing Synergist review Kirsty. I'm pleased to hear how the commitment from your team to the initial implementation has ensured such a valued overall solution. We look forward to many more years of supporting your continued success.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Could be done so much better

3,0 vor 5 Jahren

Kommentare: Would not recommend, other tools such as Workfront would be better to use!

Vorteile:

I like the fact that it's a multi purpose tool. It allows you to add projects, complete timesheets and raise invoices in one area.

Nachteile:

The UX is awful. Navigation, use of features and elements and the overall slowness of the tool are things to name a few. There are too many sub-navigations on sub-navigations making moving around the tool awfully hard.

Antwort von Synergist Express

vor 5 Jahren

Thanks for taking the time to leave a review and for your positive comments regarding the comprehensive functionality Synergist provides. I'm sorry to hear of your frustrations regarding the UX. The usability of Synergist is affected by the configuration decisions made during each customers system implementation. We would love to have to opportunity to review the configuration of your system with you to see how we can improve this for you. If this is of interest please contact us at support@synergist.co.uk or +44 1625 572690 and ask for Nick Lane and I look forward to improving this for you.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product with fantastic suppport

4,0 vor 6 Jahren

Kommentare: Improvements in agency reporting leading to better and more profitable customer relationships.

Vorteile:

Reporting and analysis of projects and clients is second to none. We have improved client and agency profitability and process by a significant margin using Synergist.

Nachteile:

UI could be better, but does not distract greatly from solutions overall performance. I believe a new version out soon should provide a better experience.

Gary
Project Director in UK
Design, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Synergist is pivotal to our profitability as an agency

5,0 vor 3 Jahren

Kommentare: The ability to track our time and analyse the profitability of our jobs has really helped improve our future quoting and planning. Forecasting tools also help us plan effectively as a business.

Vorteile:

Synergist is a robust and tailored workflow management software which we use from budgeting and quoting through to invoicing. Our success as an agency has come through leveraging the reporting tools and insights that Synergist allows us to capture and analyse.

Nachteile:

Synergist has expanded to overlap with task management software. It is not a feature we currently use as it doesn’t offer the same level of user experience as more established software in this niche. We don’t find this an issue as it does what we require of it very well.

Rebecca
Managing Director in UK
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Synergist provides our small Engineering company with all the functionality we need to be successful

5,0 vor 7 Jahren

Kommentare: Better business management, reporting and trustworthy information.

Vorteile:

Ease of use and functionality to adapt to any type of business requirement. We have 2 departments that both use Synergist differently for their needs, it is adaptable and flexible. Reporting is brilliant and again is an adaptable dependent on the needs. Synergist has allowed us to scrap unreliable excel spreadsheets and allows ONE centre for updating the whole company. Synergist has proven easy to learn also for our new starters who average about a week to understand the basics and roughly a month to get to a "superuser" level.

Nachteile:

Running reports takes a little time to get your head round how the data interacts but once you do its great.

Roy
Administrator in Australien
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Synergist Review

5,0 vor 2 Jahren

Vorteile:

The product is great for managing multiple clients and projects. It is simple to use and the training videos/information have been a great asset. We mainly utilise the functionality for quickly pricing new jobs and phases, invoicing and allocating work loads. Integration with the Xero accounting software is also great and saves time.

Nachteile:

Some of the error messaging isn't always clear on how the problem can be resolved. It may be useful to hyperlink to a more detailed explanation.

ed
md in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

10 yrs in and going strong

4,0 letztes Jahr

Kommentare: Positive, helps run the business

Vorteile:

The software is great for running jobs, which is vital to ensure we deliver to budget. The integration initially (10 yrs ago) was difficult, mainly due to us having to ‘know’ our processes, before we could integrate Synergist.

Nachteile:

The fact Synergist is database driven; means you can cut the data in so many different ways. Although this can be beneficial it can sometimes be confusing.

Phil
Phil
Founder and CEO in UK
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Synergist is great for time based businesses where you need to track and manage your teams

5,0 vor 6 Jahren

Kommentare: Productivity, reporting, profitability, better management of people and time.

Vorteile:

It has enabled my agency to understand the hours spent on client work, helped manage utilisation and productivity of the agency. It has helped agency profitability. It has helped us manage over servicing and most importantly where our team are being overworked or working too many hours.

Nachteile:

Nothing really in the cons - other than some people might find it labour intensive on top of the client work they are doing.

Joe
Operations Manager in UK
Design, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great piece of software ideal for any consultancy who want to plan and track clients projects!

4,0 vor 7 Jahren

Kommentare: Helps to track all of our projects commercially and plan resource/workload.

Vorteile:

Great at managing everything from initial enquiry, estimating, project & company commercials and tracking live projects for all your clients.

Nachteile:

It's only as good as the information and effort you put into it. Detailed training and customisation is required prior to using in anger, but once set up correctly is fantastic.

Ben
Operations Manager in UK
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A must have job management tool

5,0 vor 7 Jahren

Kommentare: Full business visualisation

Vorteile:

The fact it can manage all aspects of job management, through Quoting to Invoicing, whilst utilising as many or as little features in between.

Nachteile:

Not all features are available in the cloud based version yet - However, this may change soon though!

Myrtle
Market Access Analyst in UK
Marktforschung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Analyst review

4,0 letztes Jahr

Vorteile:

I mainly use the software for time tracking which is really easy to do with this software. Tracking project progress is also easy through the software as there are so many project details which can be entered to ensure all members of the team are up to date on project information and progress.

Nachteile:

There are so many interesting features that this software provides so at times can be slightly confusing to navigate but have only been using the software for a short period of time.

Antwort von Synergist Express

letztes Jahr

Great to receive a review from you as a new user of Synergist Myrtle. I pleased you're finding the core features so easy to use. If you need any assistance with the more advanced areas, then don't hesitate to contact either The Agency Works or our support team.

Paul
FD in UK
Architektur & Planung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best integrated job costing solution for professional services I have worked with in 20 years.

5,0 vor 6 Jahren

Vorteile:

Having scheduling, job management, forecasting, costing all in one module is a rarity. The system integrates very well and gives fluidity through the job process

Nachteile:

A plus and minus, having too many options within configuration can get a little confusing and we personally changed our set up from the original mapped out system plan.

Nikki
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great software once fully implemented

4,0 vor 7 Jahren

Kommentare: Synergist is worth the patience required to get it up and running. Its complex but this complexity makes it versatile. It has taken us many man hours to implement but we confident that this investment should pay off in the future

Vorteile:

Flexbility

Nachteile:

Complexity

Antwort von Synergist Express

vor 6 Jahren

Hi Nikki, thanks for taking the time to review Synergist, we really appreciate it. As you've invested the time upfront to tailor Synergist to your business, you'll save a lot of time down the line. Thanks again.

Emma
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

New to Synergist

4,0 vor 7 Jahren

Kommentare: We are currently learning the system with a view to rolling it out within the company early part of next year. We are still getting to grips with it all and find that the customer services are very helpful. We are looking forward to the new version being rolled out in the new year.