Exterro E-Discovery Software Suite Bewertungen
von Exterro4/5 6 Bewertungen
Bewertet am 3.5.2019
Vorteile: What I love most is that it's user friendly. Love the layout and abilities to customize.
Nachteile: My least favorite thing is the reporting tool. It can be a little confusing at times.
Bewertet am 3.5.2019
Lots of Power but How to Use
Kommentare: I work for a large business, and need our discovery software to be an "all in one," that is do it all. Exterro has the capabilities of getting large holds reviewed, marked, Bates-labeled and produced, but getting it all done is troublesome. Lack of one-on-one training initially? But getting assistance is trouble too.
Vorteile: It can process millions of documents quickly
Nachteile: Lack of training, assistance, and difficulty (not user friendly)
Bewertet am 1.5.2019
Pros and Cons
Kommentare: We have been able to automate our legal hold process using Exterro; and also found other creative ways to apply the functionality such as tracking business continuity efforts related to preserving data sources.
Vorteile: I really like the HR integration and project management features. The integration is helpful to track employee movement and changes in status. The PM module streamlines the workflow and makes the process more efficient.
Nachteile: The UI isn’t the most intuitive and there can be a lot of clicks. Being in a multi tenant environment can also have its limitations.
Bewertet am 29.3.2019
Vorteile: I do like how you can tag and batch documents in the review portal and do rolling production.
Nachteile: It is confusing and there are lots of updates that seem to upset the flow and functionality. Customer service is difficult to understand, and more often than not I walk away with more questions than answers. Also, we have attempted to get onsite training directly from Exterro for our office and have been turned down repeatedly for various reasons.
Bewertet am 20.2.2019
Legal hold, ECM
Vorteile: Consistent view and use across platform.
Nachteile: No major issues. When I find something the software doesn't do, they will review and often add it to their next upgrade.
Bewertet am 6.5.2019
Exterro Legal Hold Review
Vorteile: Once a template is created for a matter, it is very efficient to issue Legal Holds to the Custodians. When multiple lawsuits are filed.
Nachteile: There is no back button feature. For example: when updating a template to add new or custodians you can search by cost center add the custodians, then you have to redo the search from a blank form rather than going back to input a different cost center. This also, happens during the creation of the template as well.