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Über Infegy Atlas
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We used the tool for content and social audits, pitch research, and much more. I would highly recommend investing in Infegy Atlas.
I don´t like when they show the post but when I enter it does not appear.
Nutzerbewertungen filtern (77)
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Nutzerbewertungen filtern (77)
I Love Infegy!
Kommentare: Great for getting up to speed on clients or new business pitches, or discovering new ways to communicate with audiences.
Vorteile:
Infegy is so easy to use. I love the unlimited queries, subqueries, the reports, and the breadth of data available.
Nachteile:
I think the web design could be updated but it's not a dealbreaker at all.
Illuminating Insights on Audiences/Brands/Topics
Kommentare: I would highly recommend Infegy Atlas to any team that is looking for a comprehensive social/online listening platform for a fair price and with a phenomenal customer support team.
Vorteile:
Infegy Atlas allows you to build customized searches using boolean language to better understand what people are talking about online (websites, social, reviews, etc.). I used the tool when working as a Sr. Content Strategist at an advertising agency and it genuinely helped me and my team better understand brands' categories, audiences/customers, marketing and social campaign results, and more. We used the tool for content and social audits, pitch research, and much more. I would highly recommend investing in Infegy Atlas.
Nachteile:
There were times when crafting boolean queries and filtering out unrelated topics posed a challenge; however, the Infegy Atlas customer support team is incredibly knowledgeable, helpful, and responsive and they always went above and beyond to help our team find the answers we were seeking.
The tool has potential, but it isn't there yet.
Vorteile:
We appreciate the level of customer support. Our designated product support person is very responsive and eager to aid us. We like that we are able to access TikTok and Pinterest data using this tool.
Nachteile:
The data sampling and extrapolating is unreliable and inconsistent.
Finding amazing insights with Infegy's social listening!
Vorteile:
I love Infegy's social listening functionality, especially to see what target audiences care about. The topic word clouds, post content, and influencer recommendations have been invaluable to my work.
Nachteile:
Infegy Atlas takes some time to learn. I've been using it for a while and still feel like I'm figuring things out. But the customer service is great and there are always people to help along the way.
Antwort von Infegy
letztes Jahr
Thanks, Mary! We're delighted to hear that our platform is meeting your market research needs and that you find it to be such a valuable tool. Finding influencers and voices that stand out in the conversation is one of my favorite ways to use the platform, too. Thank you for sharing your positive experience with others!
Infegy
Kommentare: The customer service has been EXCEPTIONAL. They are always available to help you build a query or just answer a simple question. It's second to none.
Vorteile:
Although I use the boolean formatting, it was really helpful for our team to initally have the ability to build the query in the easy formatting. This helped them understand the basics and eventually learn how to build the boolean query
Nachteile:
I wish the international insights could be broken down by region without having to look at the countries in that region individually. The sentiment is off sometimes, but they do allow you to change it (and help their system learn). Most of all, I wish we could delete old queries and workspaces that we don't need anymore.
Great tool for social media listening
Kommentare: The tool is allowing me to perform more intricate searches since I don't have to wait for data pulls and are allowed to reduce signal to noise ratio quickly and hone in on interesting queries.
Vorteile:
The fact that it's lightning fast and allows to create and modify queries on that fly, and even segment and compare queries to draw our insights in a pinch.
Nachteile:
Sometimes indexed content doesn't exist in the actual platform it was pulled from and research gets truncated due to missing data points.
Infegy Review
Vorteile:
I like how user-friendly it is. My favorite part is the preset queries for larger names and entities. It makes building queries 10x faster.
Nachteile:
The impressions aren't calculated the same way as they are in our other social listening platforms so our team has gotten away from reporting impressions from Infegy.
Antwort von Infegy
vor 6 Monaten
Thanks, Kayla! Thank you for leaving us such a positive review! We're glad to hear that our platform is helping you to conduct more accurate and insightful market research. We are here to help so let's talk about how we can make impressions data better for you soon. We love incorporating feedback into the platform!
Fantastic social listening tool
Kommentare: The onboarding process is broken down into multiple training sessions and their team takes the time to make sure you're able to use the platform to its fullest potential. You're never without support whether it be the Help Center or via your customer success lead.
Vorteile:
The platform is very intuitive and easy to navigate once you have some training under your belt. There is an absolute wealth of information that you can gather, and the dashboarding options are extremely customizable to your needs. Above all, the customer support is unmatched!
Nachteile:
If you're unfamiliar with writing boolean phrases, I could see it taking some time to implement the tool. The sentiment analysis overall is great, but sometimes find it categorizing positive vs. negative incorrectly. This can easily be adjusted manually in the backend based on your needs.
User-Friendly Social Listening for Quick In-Depth Market Insights
Kommentare: My experience with Infegy Atlas has been highly positive. I think the platform is really useful for a variety of applications across many industries and it will be interesting to see how this platform evolves over time in relation to the advancements with AI.
Vorteile:
Infegy Atlas impresses with its swift delivery of insightful visuals and its comprehensive query builder that allows for an expansive search across various topics. I particularly value the Boolean query functionality, which provides a nuanced approach—making it possible to refine searches in a more custom way.
Nachteile:
Some of the analysis information is overwhelming if you aren't entirely familiar with the platform. While Infegy Atlas is robust in its analytics offerings, the wealth of data and complexity of some analysis features can initially be daunting for new users.
Infegy, the essential social listening tool
Vorteile:
It's great to hear that Infegy is user-friendly, and having a supportive team adds to the positive experience. This tool enables us to offer clients a thorough perspective of the social ecosystem, tailored to their specific industry or topic of interest.
Nachteile:
Occasionally, the word clouds generated from sampling or scanning posts and mentions in response to your query may lack accuracy or clarity upon closer examination.
Infegy for Social Listening
Vorteile:
Infegy makes it easy to understand online conversation by providing top topics, rising topics, and showing how key words are connected across the conversation. I like the ability to exclude branded materials and look only at the consumer voice. And I like the ability to view multiple topics next to one another for easy comparison.
Nachteile:
I would like the ability to more readily learn about topics trending on social media. It would be great if Infegy could be a leader in pointing us to trending topics. We would also like to have more visibility into TikTok.
Jackie's Review
Kommentare: Overall great experience - our rep [sensitive content hidden] is very attentive.
Vorteile:
Ease of use and well displayed metrics.
Nachteile:
I don't always trust the demographic data.
The Infegy Atlas team goes above and beyond
Vorteile:
The Infegy Atlas team is SO helpful every step of the way -- from support in setting up queries to presentation of findings to clients, they're really the best (shout out to [sensitive content hidden]!). We've used it to get unique audience insights we didn't have access to before and share with clients in a way that they always find interesting.
Nachteile:
The only thing that comes to mind is that there was a learning curve for figuring out how to apply the analyzed findings to our unique work. However, our issues are very niche so I don't think that would apply to most other users. And the Infegy team was always willing to help.
A New User, used it for school project
Vorteile:
The user interface and the visualization of the data and results.
Nachteile:
Sometimes even after putting everything right, the preview doesn't work.
Perfect Social Listening tool!
Kommentare: Great experience! Easy to use & the whole team uses it often
Vorteile:
Social listening always feels prescriptive , with a variety of filters to pinpoint what i'm looking for.
Nachteile:
Everything is great, but I feel like the platform could use a visual upgrade
Antwort von Infegy
letztes Jahr
Thanks, Timothy! We're thrilled to hear that our platform is helping you to gain valuable insights and make data-driven decisions. And we can't wait to show you our all-new UI that's coming soon that I hope you will find to be both more intuitive and modern. I appreciate you for taking the time to leave us a review!
Chris Daniele Review
Vorteile:
Very easy to use and find information and more
Nachteile:
More data and evolving platforms would be helpful
New user of the program, had an amazing 1:1 training that was extremely thorough.
Vorteile:
I am new to the program, and I had a great training that allowed me to ask all of the questions I needed 1:1. I love how easy it is to use, and how I will be able to easily pull high-level information about a brand or audience.
Nachteile:
It is very high-level, so if I want to answer more content-specific questions I will have to resort to a different platform.
post info session review
Vorteile:
Infegy Atlas excels in delivering deep, actionable insights with its powerful analytics and diverse data sources. Its advanced sentiment analysis helps in understanding market trends and consumer behavior effectively.
Nachteile:
Infegy Atlas has a complex interface and steep learning curve, making it daunting for new users. The overwhelming amount of data and features can lead to analysis paralysis, hindering quick decision-making.
Antwort von Infegy
vor 6 Monaten
Shravya, we love hearing that our platform is making such a positive impact on your work. Thank you for sharing your experience with others! We're excited to roll out our new platform soon, which will hopefully help make the data even easier and faster to gain insights from. Please let us know what we can do to help further.
Infegy is a great social listening tool, providing a straight-forward way to analyze specific social
Vorteile:
The ease of use of the platform, as all the sections within the platform, is clear-cut and easy to navigate to find certain data points/insights that are needed for a particular deliverable.
Nachteile:
Insights provided are limited from the channel standpoint, in other words, data/insights are skewed to Twitter while results from other channels are quite low.
Strong product with space for better UI
Vorteile:
Word association and dynamic word clouds were the most useful features of Infegy. Sorting by entity was also helpful
Nachteile:
Icons used for different features are not always intuitive and perhaps easy access labels would help use Infegy more efficiently.
Evolving Social Listening Capabilities with Stellar Support Team
Vorteile:
Love that Infegy continuously expands their capabilities and features with their support team ready to jump in to assist new users.
Nachteile:
It can be a little unclear how to use the tool and the data captured in Infegy.
Helpful Social Listening Tool
Vorteile:
This tool has helped our agency stand out amongst competitors when pitching to clients. This software provides a full suite of data when running social listening campaigns. This helps us paint an accurate picture of a brand's target audience.
Nachteile:
I don't have a lot of complaints about this software, I wish more clients could see the value that this brings to their overall advertising strategy.
10/10 Recommend
Vorteile:
Infegy Atlas is extremely easy to use. I really enjoy how we have integrated it into our new business pitches.
Nachteile:
Sad we didn't find out about Infegy earlier!
Infegy review
Kommentare: Great, Loved working with [SENSITIVE CONTENT] she really made this software seem less stresfull!
Vorteile:
How it shows almost anything and everything.
Nachteile:
Sometimes its confusing to realize what error I may have made to not get a proper run. It would be nice if it showed possible errors in my search.
Quick and easy to use
Vorteile:
I use Infegy Atlas to highlight clear associations between topics I'm researching. It really helps bring to life what the consumer thinks about that topic, and the wordclouds are particularly popular with clients! The interface is very simple to use.
Nachteile:
I haven't explored all of its features properly yet!