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Nutzerbewertungen filtern (35)
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Nutzerbewertungen filtern (35)
Autoxplorer Advantages
Kommentare: Positive
Vorteile:
It does exactly what it’s supposed to do and if I do have a rare problem their tech support is excellent.
Nachteile:
Sometimes the margins get off a little bit
Antwort von AutoXplorer
vor 6 Jahren
Frank, We are pleased you are happy with our products and services. We will contact you to talk about laser forms that will eliminate your concerns about form margins. Thanks for your support.
In Betracht gezogene Alternativen:
Good Customer Support - For a Price
Kommentare: The cost of the monthly support license became excessive. We ended up changing vendors.
Vorteile:
The software was very simple to deploy and install. especially if you are a small retail auto dealer or wholesaler. Vendor was extremely receptive to adding new forms. I also liked the integration with 700credit.
Nachteile:
Navigating between the screens is pretty cumbersome, especially for the most common of functions (i.e. vehicle intake, basic retail transaction, etc..)
Antwort von AutoXplorer
vor 4 Jahren
Dear anonymous user! Thank you for your feedback!
Do not trust your business with the
Kommentare: For years it was great, now the new company holds you hostage and won’t honor existing commitments contracts.
Vorteile:
Was a great product until new owners bought the company, now they won’t honor existing contracts and 10 years of customer data an over 7000 records are gone unless we pay up the nose for a new platform when we had purchased a license years ago.
Nachteile:
The new [sensitive content hidden]. they won’t honor existing contracts and will force you to a new platform, otherwise years of data is gone
Family Auto Sales - Wouldnt change for anybody.
Kommentare: As a car guy that has used almost every platform out there for desking and inventory management I will be happy to stand behind this product and put them up against the heaviest of hitters. It does exactly what I need it to and then some.
Vorteile:
Everything we really need is integrated, from our desking tools, to inventory, even running credit through their affiliates if we choose to go that route.
Nachteile:
Its software, doesnt matter if its Microsoft or AutoXplorer, issues will arise but everytime we have had an issue the technical support team was quick to answer our phone call and address whatever the problem was at that moment. I cant remember one time having downtime that lasted for more then the length of the phone call.
Antwort von AutoXplorer
vor 6 Jahren
Nicholas, your words mean a whole lot to our staff. Your support is appreciated. We are so happy that you are pleased with our product and service. Thanks again for your kind words.
In Betracht gezogene Alternativen:
The Best Software For Selling Cars
Kommentare: They are very quick to answer any questions and they take care of any issues promptly.
Vorteile:
I have been with AutoXplorer since 2003. I have tried a couple of the competitors, but they don't compare in price or ease of use. I would highly recommend them.
Nachteile:
Nothing. I like everything about the software.
Antwort von AutoXplorer
vor 6 Jahren
Michael, thanks for being a loyal client for 16 years!! We are happy you looked around and came back. That means a lot to us that you found us to be the best in the market :)
Easy
Kommentare: I've been with AutoXplorer since 2012 and have seen lots of improvement since.
Vorteile:
This software is so easy that any body can use and master it in a very short time. Starting with the inventory, all needs to be done to enter VIN number and Pictures and the Price and you can take it to your website and any other engine search for advertising, and when it come to make a deal all you enter is the customer's information and the rest is done by Autoxplorer!
Nachteile:
The only thing that I wanted to see was to have multi finance companies to be on the same page.
Antwort von AutoXplorer
vor 6 Jahren
Dear Ali, your. Thank you for your kind comments. It's client's like you that give us motivation to work hard!
Very Easy to Use!
Kommentare: They are VERY good about customer service, the support team is litteraly always available to help aso soon as you call.
Vorteile:
Whats best about his software is that it is very easy to use, everthing is set up very organized and self explanatory. If you're good with computers you will litteraly teach yourself within an hour on how everything works.
Nachteile:
If your pc isnt up to date it causes the software to not function sometimes where you have to call customer support.
Antwort von AutoXplorer
vor 6 Jahren
Dear Thair, we are pleased to know that you are happy with the AutoXplorer product and service. We value your comments.
Great Customer Service
Kommentare: All together, it's perfect.
Vorteile:
It's really user friendly, easy to use with no complications. The customer service and support team is amazing and always available to help with your issues.
Nachteile:
I only wish we could have our own username and password.
Antwort von AutoXplorer
vor 6 Jahren
Simon, we value you as a client. We will contact you to setup your user name and password, it is part of our security module which you can setup yourself.
NICE SOFTWARE
Kommentare: GOOD PROGRAM , THE TECH SUPPORT ITS A PLUS ALWAYS THERE , FAST AND EASY . THANK YOU!
Vorteile:
ITS VERY EASY TO WORK , ITS MARK ON STEPS 1 TO 5 YOU CAN CHOOSE THE FORMS YOU NEED, ITS FASTER THAT WAY , ADVERTISE , UPLOAD PICTURES ETC . GOOD PROGRAM.
Nachteile:
SOME FORMS FROM [SENSITIVE CONTENT HIDDEN] ARE NOT UP DATE . BUT THE ESSENTIAL ARE THERE.
Antwort von AutoXplorer
vor 6 Jahren
Dear Augustin, Thank you for your support and feedback. We will have the Reynolds PDF forms up by June.
Best Tool for ANY Dealer!!!
Kommentare: The software is very user friendly and adaptable. Customer service is always there when you need them. Also the fact that they resolve the issue without a walk through makes our lives so much easier and less stressful.
Vorteile:
The fact that I am able to use this as a one stop shop. I am able to handle all of my sales, finance, advertisment and run reports all with great ease!! Great software!
Nachteile:
That I didnt know about it sooner. Would recommend 100%
Antwort von AutoXplorer
vor 6 Jahren
Dear Vee, thank you for your kind words and we are happy to know the the program is working for you. We do try hard to make sure our dealers are happy with our service and products.
Good Value but somewhat limited on capabilities
Vorteile:
Ease of use, software is very easy to navigate
Nachteile:
No leasing module is available and there isn't a way (according to tech support) to automatically add in late fees in the BHPH accounts rec. area.
Antwort von AutoXplorer
vor 6 Jahren
Shilo, Thank you for your review. We will get the leasing module as soon as we get more requests from the independent dealerships. We put priority on our projects and lease module is a low priority now. We will keep you posted :).
best program for the buck
Vorteile:
Representative in support are the best part of Autox . They takes care of any problems right away. I have used rey rey, auto manager and dealer track. for the buck this is the best.
Nachteile:
AR left. Hours could be better for support. Nice that I am able to call representative though.
Antwort von AutoXplorer
vor 6 Jahren
Dear Sean, we are happy to know you are pleased with our products and service. It's comments like yours that keeps us going!
THE BEST PLATFORM HANDS DOWN
Vorteile:
I love how easy this platform is, compared to other platforms this is by far the most simple. I highly recommend this if you’re not tech savvy.
Nachteile:
I have absolutely nothing to say, it’s literally my only way for almost 10 years.
Antwort von AutoXplorer
vor 6 Jahren
Nahed, Thank you for your kind words. We love the fact you are happy with our products and services!
AUTOXPLORER HELPED US GROW!
Kommentare: great!
Vorteile:
autoxplorer is what helped me while learning and growing my new company! The Rep was there from day 1 to teach me, their system is easy to use & so helpful.
Nachteile:
Could be updated a bit...system is a bit outdated
Antwort von AutoXplorer
vor 6 Jahren
Christina, Thank you for your feedback. We are in the process of creating a True cloud version of the product!!
Great and easy to use
Vorteile:
AutoXplorer does everything I need it to do for my auto dealership
Nachteile:
I'm happy with the program, there has not been any issues, I'd only note that when Windows updates there is often a problem with my printers resetting
Antwort von AutoXplorer
vor 6 Jahren
Dear Drew, we are happy to know you are happy with our product ans service. We appreciate your support!
Reliable up todate company
Kommentare: I have been with auto explorer for 15 Years and I am very satisfied with their services.
Vorteile:
The software is easy to work with, getting updates on time,
Nachteile:
it does not do reminder for payment due for in house financing or pick up payments.
Antwort von AutoXplorer
vor 6 Jahren
Ben, thank you for your feedback. We did hear your wish list and we will bring it up in our next meeting.
Great Product
Kommentare: perfect for a small car business, very affordable and gets the job done.
Vorteile:
Its very easy to use, very straight forward.
Nachteile:
nothing really, it does look kind of outdated but it gets the job done.
Antwort von AutoXplorer
vor 6 Jahren
Brandon, thanks for your feedback. We are in the process of creating a new, True cloud version of the products with all the bells and whistles! Stay tuned.
Great desktop application
Kommentare: have used autoxplorer for about 10 years now,
Vorteile:
this program stores all of the customer information, makes selling a car a breeze
Nachteile:
no negatives as far as what i use the application for.
Antwort von AutoXplorer
vor 6 Jahren
Gilbert, knowing that we have done our job and kept you happy for 10 years, makes us very happy! We look forward to serving you for another 10 years :)!
AutoXplorer Review
Kommentare: I been using autoxplorers since day one, over 20 years . I love it and very happy with software and service.
Vorteile:
EASY EASY EASY TO LEARN!!! SERVICE IS AWESOME
Nachteile:
There's nothing that I dislike I am very happy with software.
Antwort von AutoXplorer
vor 4 Jahren
Lucy, thank you for trusting us for the past 20 years. Your approval as a long time dealer means the world to us :).
AutoXplorer is the best.
Kommentare: for the money , we have a complete auto dealer package.
Vorteile:
It is user friendly! With great support.
Nachteile:
at the begining we could not use some form the were available at the time. The selection of forms has expanded since then.
Antwort von AutoXplorer
vor 6 Jahren
Maria, we are glad to have you on board fot the past 20 years!!! You are a valued client.
Autoxplorer
Kommentare: Great for auto sales. Easy to input sales, reconditioning and run reports.
Vorteile:
Easy tabs for what you need to do. Sold, Inventory, BHPH
Nachteile:
Slow loading or transition at times from second and third computer.
Antwort von AutoXplorer
vor 6 Jahren
Miguel, thank you for your feedback. We value your opinion and will work towards making the product better.
MANY YEARS OF GOOD SUPPORT! THANK YOU AUTOXPLORER!
Kommentare: very satisfied customer. recommended to few other dealer.
Vorteile:
Great customer support, up to date forms and easy inventory management.
Nachteile:
minor update bugs which were fixed quickly
Antwort von AutoXplorer
vor 4 Jahren
Thank You Reza. We thank you for business and we look forward to serving you many years to come.
GOOD SOFTWARE
Kommentare: VERY SIMPLE AND EASY TO MANAGE AND SUPPORT IS ALWAYS VERY HELPFULL.
Vorteile:
VERY EASY TO USE, NOT COMPLICATED AT ALL.
Nachteile:
WISH I COULD PERSONALIZE MY WEBPAGE A BIT MORE.
Antwort von AutoXplorer
vor 6 Jahren
Juana, thank you for your honest feedback. We are working on the features and you will see updates soon!
AutoXplorer is a great tool for small to mid-sized dealerships!
Kommentare: Solid...not spectacular, but solid.
Vorteile:
Inexpensive and built to do everything you NEED it to do!
Nachteile:
Updates were infrequent and had to be requested.
Antwort von AutoXplorer
vor 4 Jahren
Kevin, than you for your honest feedback. We ae happy to say that many exiting features and coming in 2021!
very please with the program
Vorteile:
easy to use, very good customer service!
Nachteile:
i have no issues with this program, been very goood.
Antwort von AutoXplorer
vor 4 Jahren
Dear Lorenz, Thank you for your review. We are happy to know that the program is functioning to your satisfaction and you are happy with our customer support!
