Agorapulse Erfahrungen

One of the Best Social Media Scheduling Platforms

Kommentare: I am very happy with this tool and recommend using it.

Vorteile:

AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms. Some of the features I like about AgoraPulse are: Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent! Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler!

Nachteile:

Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

AgoraPulse is indispensable if you are managing multiple accounts.

Kommentare: AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media.

Vorteile:

I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts.

Nachteile:

I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality.

AgoraPulse: amazing app for Influencers

Vorteile:

The platform is user-friendly and easy to navigate, allowing me to schedule and publish posts, monitor engagement, and track analytics with ease. The team collaboration feature is particularly helpful as it allows me to work with my colleagues on social media strategies and campaigns. That's make it special.

Nachteile:

I have found it to be somewhat lacking in certain areas. I have experienced some glitches and bugs when using the platform, causing frustration and delays in my work. Lastly, the pricing is a bit steep compared to other social media management tools on the market, which may not be feasible for smaller businesses or individuals.

The most amazing social media software investment you can make!

Kommentare: The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!

Vorteile:

Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.

Nachteile:

We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!

Best in class by far

Kommentare: I've tried dozens of other social media apps and tools. None of them come close to the combination of features and support. Agorapulse is, without question, the best in class social media marketing software.

Vorteile:

The unified product features are a life-saver for my team and I. Being able to plan/schedule content, monitor/respond to mentions, and gain valuable insights from analytics all in one place makes our jobs so much easier. The UI is great to look at and intuitive, and the team behind it is responsive and extremely caring about their customers.

Nachteile:

There are a few areas in which I think the content scheduling workflow could be faster or more efficient.

Agorapulse for Social Media Management Success

Kommentare: It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Vorteile:

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social. The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Nachteile:

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain

Kommentare: Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!

Vorteile:

I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision! This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post. Agorapulse is fantastic as a listening tool as well! I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!

Nachteile:

My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.

Recommending AgoraPulse for Social Media Management Platform

Kommentare: Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Vorteile:

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Nachteile:

Overall the platform works great and I strongly recommend it. My complaints are pretty minor. 1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying. 2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Most robust with client approval process

Kommentare: We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.

Vorteile:

Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.

Nachteile:

We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.

Agorapulse

Kommentare: Agorapulse just saves so much time by bringing the whole social media management process into one place.

Vorteile:

Agorapulse is constantly looking to improve the platform and there is a built-in forum that allows users to suggest improvements. So with this continuous development they are able to keep ahead of the competition and roll on new features on a regular basis.

Nachteile:

The price! The caps on profiles make it really expensive to provide basic social media management to small businesses. With the currency exchange, I can be spending $150-$200/month per client.

Automated publication

Kommentare: Overall we are satisfied with the use of this tool. As mentioned earlier we only use agora for the automated publication of our content on social networks and everything works very well. The platform is really easy to use and allows us to easily visualize the final rendering of our publications before confirming everything. Eventually, our team will integrate to our marketing process the more statistical side of this tool to use it to its full capacity.

Vorteile:

Our company uses this tool really just for the automation of publications for our social networks (facebook, instagram and linkedin). Everything works fine. When we schedule our publications, there may be a delay of about fifteen minutes between the time that we set and the actual time that the publication is published. At the end what is really important is that we know that our posts will always be published and on the right dates.

Nachteile:

what I like least about this tool is that you have to renew the token for social networks quite frequently, otherwise the application can no longer publish on the different platforms. So for us, it's very important that it's up to date and require some maintenance. Nevertheless, we are inform by email that our token has to be renew so that is helpful.

Really Comprehensive Social Media Management Tool

Kommentare: All in all, AgoraPulse is an exceptional social media management tool. It is packed with features and has an easy-to-use interface. I highly recommend it to anyone looking to manage their social media presence.

Vorteile:

AgoraPulse is a comprehensive social media management tool that I find extremely useful. With its easy-to-use interface, I'm able to easily schedule posts, monitor conversations and track analytics. I'm also able to customize my social media accounts with its unique features. AgoraPulse is definitely an essential tool for anyone looking to manage their social media accounts effectively.

Nachteile:

My only complaint about AgoraPulse is that the interface can be a bit confusing at times. It takes some time to get used to all the features and it can be a bit overwhelming for those who are not tech savvy.

Easy to Use, Increases Productivity, and Allows for Admin Approvals

Kommentare: Overall, our experience with Agorapulse has been extremely positive. We are no longer having to spend time every day posting to separate platforms, we are more easily able to get approvals on posts, and we've been able to easily target analytics to find the best days and times to post. We are very happy with our experience thus far.

Vorteile:

Agorapulse is incredibly easy to use and has increased the productivity of our marketing team. It saves us hours of work, and we can plan campaigns easier than before we had the tool. In addition, Agorapulse is the only scheduling tool we found that has a post approvals calendar, which is essential for our team. Our administrators love the approvals calendar and love the platform and how easy it is to use. Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.

Nachteile:

There are only a couple of features our team feels could use some improvement. We frequently run into issues with the 5MB photo size restriction (across all platforms). We also wish it was easier to post a photo carousel from Agorapulse to Instagram without having to send a notification to a phone because we've had issues getting the feature to work, and we often have to schedule a separate post to Instagram and choose only one photo versus posting an entire carousel. However, considering the pros of this software and the increase in productivity we've seen since implementing it, these are small takeaways and not extremely difficult to work around when needed.

Expensive but solid functionality and support

Kommentare: Happy except for the price. Found them responsive for tech support, even respond to feature requests

Vorteile:

1. The company is always improving the product and really worked hard to match the native platform functionalities and built in feature requests over time – eg Facebook tagging a few years back. 2. Had good additional functions like contest support and prize winner picker, which we used quite a bit. 3. Now they have monthly social media experiments which is awesome for real truths.

Nachteile:

1. Plans are Expensive 2. Does not integrate Google My Business 3. Visualisations in reports are hard for clients to understand. This is a pretty common problem across different SMM saas anyway — the charts are ok to see trends, but to many clients straight-up numbers are the most comprehensible. 4. Did not have automated publishing to Instagram during the years we used Agorapulse so we had to pay for another app that did allow it and eventually stopped using Agorapulse for this reason. By the time they had this feature we were locked into an annual plan for that other app

Growing with Agorapulse

Kommentare: We've moved from using 3 different social management tools (Later, Buffer and Facebook Business Manager) and we love the product because it's easy to use, fosters collaboration and has great, detailed reporting.

Vorteile:

Agorapulse is really easy to use and it also has a wide range of features. As a marketing agency we manage a large number of profiles, and Agorpulse helps us keep track of our posts, engagement, messages and analytics all at once. The reports are detailed and save us time by being downloadable as PDFs, instead of having to go into the social media app itself and compile data manually. The shared calendar feature is amazing, we can get direct feedback from our clients and make changes as and when they request it. It's easy to delegate tasks between team members as well.

Nachteile:

Sometimes the assign feature does not work until I log out and in again. The mobile app could use some serious improvement as it's hard to use and the most important features are hidden away/hard to find. It would be great if Agorapulse could do detailed Reels reporting and I would love to schedule the first comment and hashtags as well (like you can in Later.com) An agorapulse provided Link In Bio feature would be amazing.

We Love Agorapulse!

Kommentare: We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across social media!

Vorteile:

Since selecting Agorapulse as our social media management software, our content management, planning, scheduling, and posting has been a breeze. We've seen such positive growth across all of our platforms, and are able to receive crucial, informative reports from Agorapulse to help us develop and nurture further growth and engagement. We are SO thankful for this platform!

Nachteile:

While Agorapulse does a good job at integrating new features, I feel that further integrations would be helpful. The new Beta version of the content calendar does not seem to allow for automatic link shortening through bit.ly, and it would be worthwhile to have other, similar apps available (Rebrandly, which my company prefers to bit.ly, meaning the social team needs to manually create and input such links.) Also, some hiccups have occurred with this Beta feature, including failure to post content, duplicated posts, and more.

Simple but Powerful

Kommentare: The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes

Vorteile:

I like that I have all the reports I need from a general over all social stand as well as individual post. I also enjoy that I can access all the inboxes and comments section for each of the platforms. It was big worry for me to be able to get to each comment and not worry about missing one. Being able to tag comments and posts was also important to me so that I could keep track of what kind of posts to create in future.

Nachteile:

Sprout Social gives the perfect timing for when to post something, and although Agora does give this information, it is not readily available when posting. After scheduling a bulk post on multiple pages, sometimes I want to change the whole bulk, but I have to access them one by one. It is also fantastic that I can see competitor data but I can only add on competitor on the subscription that we are on.

Overall, the best bang-for-buck social media marketing software out right now!

Kommentare: With Agorapulse, we are able to schedule posts, manage profiles, and give detailed reports to all of our clients in the easiest way possible. I only hope that Instagram makes edits to their API allowing for carousels to be posted through a 3rd party app like Agorapulse. This software really handles any managing or tracking you need for your business or clients.

Vorteile:

I love the ease of use. When training new employees on how to use this software it takes no time at all until they understand the ins and outs of the platform. The features across this platform is only limited by Facebook and Instagram API. Anything a platform can do, Agorapulse does. To be so rich in features yet still easy to implement and learn is really something special.

Nachteile:

Recently, Agorapulse implemented Power Reports, which was the one feature it was really missing. It allows for us to combine reports for multiple social media profiles in one file, instead of having to combine the reports externally like before. Its a fantastic feature, but for something that seems so necessary, I would say it is a con that it will cost extra once it is fully implemented (currently free while testing the feature).

Reliable, easy to use with solid streamlined approval-by-customer process.

Kommentare: I believe when you create social content professionally you need a solid, reliable, cross-platform tool. Agorapulse provides all that with no frills and at a reasonable cost. On top of that, it has an outstanding customer service and a community of users who share feedback and tips.

Vorteile:

After using Agorapulse regularly every day for more than 6 months now for posting content on Facebook, LinkedIN and Twitter, I am very impressed with its reliability. Its easy of use allows for massive bulk posting without glitches, above all if you need client's approval for every single post. Composing, adding images, keywords and hashtags, scheduling and duplicating for several social networks are streamlined and can be done easily in one shot. Queuing by category and scheduling for specific date/time allow for fast automation of regular and on-the-fly content, quickly re-arranging posts if you need to edit your publishing schedule with last minute content.

Nachteile:

The apps are functional however they don't offer all the features of the desktop/web version. They're OK if you need to post something fast or to approve content, but for creation and scheduling of multiple posts across networks I'd recommend to stick to the desktop version.

An affordable solution with great support

Vorteile:

In our search for a means to manage our extremely busy social media presence better, we had tried Agorapulse several times over the last four years. We’d always loved it but, as a voluntary organisation with a tiny income, couldn’t justify the spend. We tried many other solutions but, having still not found the right one, decided to give Agorapulse another trial. We weren't disappointed. The developers listen to their customers and are constantly tweaking and updating the platform. This means it now serves our needs much better. The interface is easy to set up and easy to use. The inbox feature is one the biggest benefits for us. We can work through our many messages, comments, replies etc more easily in the single platform. It’s put an end to the times where different volunteers found themselves submitting detailed responses to the same queries at the same time! Being able to allocate interactions over to another team member ensures important responses and queries don’t get missed or they get directed to the right person. Cross platform publishing in Agorapulse is great! Being able to compose a single status in one place for several social media accounts is a must - but Agorapulse takes this further, allowing you to fully tweak the status for each platform. No more sending statuses full of irrelevant @s and #s to Facebook because we’re in a rush and don’t want to write it twice! Scheduling works really well with different options available to help you spread your messages more effectively. The ability to schedule posts by interval is a particularly useful feature. Being able to specify and exact time and date for a repeat post is also really helpful. The listening features are helpful. We’re now spotting many things we were previously missing and not responding to, improving our engagement with our users. Customer service is easy to access, with a fast and genuinely friendly and helpful response. Developers encourage feedback and take action on customer requests. As a voluntary organisation, pricing is a big issue to us. Agorapulse is very well priced for what it offers. Great value!

Nachteile:

The only cons are little tweaks which would make Agorapulse even easier to use for us. Finding scheduled items to amend can be diffficult if you have a lot of them set up. The calendar helps but a search feature would help more! Due to the nature of our work (we get a lot of very personal messages) it would be very useful to us to edit user permissions, enabling full access to everything but private messaging. This would allow us to increase our volunteer base.

Really good all-in-one tool

Kommentare: I need to post, respond to comments and private messages, and analyze the impact of my actions for multiple brands. This all-in-one tool is really complete and very easy to use. I especially like the ability to put keywords to posts and messages for reporting.

Vorteile:

I especially like the fact that it is all-in-one: - Schedule posts (like its competitors), - Reply to private messages and comments, - Tagging posts and messages, - Pretty comprehensive analysis of results, - The social network listening by brand is very useful.

Nachteile:

- You can't quickly change the visuals and links depending on the social network. - A "sub-tag" system would be a plus for analysis. - The analytics do not allow to separate organic and paid results on Facebook. - KPIs like CTR or engagement rates should be added.

Got the Job Done...Most of the Time

Kommentare: Overall, AgoraPulse was well-liked by our Marketing and Customer Support teams as a tool to manage our brand's various social media platforms and engagement on social posts / ads. While the platform did have a few issues, none were extreme enough that we needed to find an alternative.

Vorteile:

AgoraPulse worked as a solid social media management platform, allowing our Marketing team to create organic social media posts across multiple platforms and schedule deployments in advance. This greatly reduced the man-hours needed to maintain our numerous social pages, and also allowed our Customer Support team to more easily manage engagement across our brands / pages.

Nachteile:

AgoraPulse would often deliver errors that would require us to disconnect / reconnect our social media integrations in order to function properly. This was not a deal-breaker for us, but did create unnecessary hurdles with relative frequency.

Excellent for my needs

Kommentare: I did a LOT of research and program trials before going with AgoraPulse. This was necessary for me to figure out what worked best for my needs and budget. I enjoy using AgoraPulse - it really streamlines my work and saves a lot of time.

Vorteile:

I regularly utilize the scheduling and notification monitoring tools through Agorapulse. Both of these features are reliable and easy to use.

Nachteile:

Agorapulse occasionally glitches meaning that a post doesn't go up as scheduled. I always report this and Agorapulse is quick to respond. I also do not love the analytics - I wish it showed more like other analytics tools.

Agorapulse is EXACTLY what you need for an excellent price

Kommentare: Agorapulse allows me to manage accounts for multiple clients and I can add on a subcontractor without having to pay double like many platforms. I couldn't afford to pay double what I'm paying just to have occasional assistance managing, so I love that they don't make you pay by the number of users. I also love how organized everything is and how intuitive the social listening component is. It has helped me capture a ton of mentions I would have otherwise missed.

Vorteile:

I love that Agorapulse offers all the functions and features I need as a social media consultant without adding on a bunch of extra fees. No other platform that I know of includes social listening without an added cost. My favorite thing about Agorapulse is that your notifications are in an inbox style as opposed to a column. It's so much easier to address them and check them off. I also love that I can easily move my scheduled post around on the calendar. Overall, it's my favorite platform I've used, and I've used Buffer, Sprout Social, Engagor by Clarabridge, CoSchedule and the list goes on! I don't see giving up Agorapulse any time soon!

Nachteile:

I wish there was an option to search through the message inbox. That would be such a helpful feature. It'd also be great to be able to receive Instagram messages into the inbox, but I think that's probably an issue with Instagram as opposed to Agorapulse! Reports could be a bit more robust, but they do offer the basics that you need!

Time Saver Extraordinaire

Kommentare: Acquiring AgoraPulse has made social media management a legitimate subject for our board. Prior to its use, social media had been allowed to laspe on most platforms for months. We simply had no volunteers to consistently run the various accounts. Another was a lack of password consolidation. AgoraPulse makes it possible to have volunteers create copy that needs to be approved, all without a high level of interaction or intrusion into the workday. It also means we don't have to change passwords on all of our accounts each time a volunteer leaves. The "Listening" feature also provides a great deal of research to mold content creation and establish solid networking connections. Previously, social media was thought of in terms of efficiency rather than effectiveness. Overall, we are very satisfied.

Vorteile:

Namaste. One of the biggest issues facing non-profit organizations concerns time management. Staff and volunteers are often swamped with administrative tasks or work on the ground, so social media falls through the cracks. This was the case with our non-profit, Powering Potential. For us, AgoraPulse is a time saver. Managing our social media accounts through one easily accessible interface shifted the entire perception of why online publicity is viable. Before AgoraPulse, social media was seen mostly as a "black hole task" that absorbs time and money with no foreseeable benefit. Now social media can be handled in a fraction of the time and without the headaches.

Nachteile:

This is likely a simple fix, but the login is wonky. There doesn't seem to be an option to stay logged in to avoid the program opening up two separate tabs - the original AgoraPulse screen with the robot icon at the bottom and the next tab that will contain the login box after you hit "Log in." You are always forced to close the first tab manually. I also prefer the desktop version to the phone app regarding ease of use. At times, the app froze on my phone screen.