TeamSnap Erfahrungen

This is a great app! Tell your coach you gotta have it :)

Vorteile:

Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message. I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

Nachteile:

Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

Great app for sports management and athletic families.

Kommentare: Makes life as an athletic family much easier and more organized.

Vorteile:

Made it super easy to check when I have a hockey practice or game and also made this easier for my entire family No bugs that I have stumbled across Very easy to use for anyone, regardless of experience with apps of this type

Nachteile:

Sometimes very laggy to use and slow, but could be a problem on my end. On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time.

Almost Great But………Frustrating for Organization Management W/ Multiple Teams or Divisions

Kommentare: I decided to switch our lacrosse club with multiple teams & clinics from another management software after reading positive reviews of Teamsnap. I now realize most of the reviews are from experiences on a single team level, not organizational level. We’ve been using Teamsnap for 2.5 years for registration/payment processing, rostering multiple teams, contact management/communications, and team management, and availability tracking. The software and app are simple to use at the team level, but for organization management some phone support is necessary. The price is low but you pay in hours of frustration. As a youth sports organization administrator I have spent countless hours learning and using Teamsnap. It is tough understanding “best practices” for setting up organizational levels (divisions, teams, and seasons etc). I have read through FAQ’s, watched training videos and how to’s that don’t address some of my specific questions. The biggest problem with Teamsnap for a sports club is the lack of support. There is no phone support at all. Which means I had to spend time and frustrating amounts of brainpower trying to type out explanations of my issue in emails and responses are anywhere from several hours up to 2 days to receive an answer back. Usually first response will link to the how-to guides I have read and do not pertain to my question so it goes back and forth to get an answer. As a parent volunteer this is too frustrating and consuming.

Vorteile:

This software is excellent for a coach or a manager to use for single team management. It simplifies communicating with players and families. Email or group chats are easy for using amongst players or coaches. You can easily see who is on a team you are a member of. Player availability can be easily tracked for practices and games to help coaches plan. Volunteers or snacks/drink assignments can be created for each game or event. As a parent and a team manager I have very positive experiences using it over multiple years and sports. Both the free and paid team plans are great for a single team.

Nachteile:

No phone support available. When running an organization an administrator needs the ability to talk to a support person to avoid problems and help with issues that are not covered in how-to’s and help videos. The chat feature on the website is a bot responding with generic help topics that I have already read. Emailing support means waiting days up to a week of back and forth to get an answer that isn’t just linking to helpless how-to’s. Most youth sports are run by volunteers with fulltime jobs outside of team sports management and the time and brain power to implement a paid product like Teamsnap needs better support. I would pay more for phone support. Every registration I set up I think “It will be simple now that I've done it,”. But different variables have made the need for support an issue every season. I have noticed that my issues have been addressed in future how to articles which seems like I am a beta tester for Teamsnap that should be compensated for my time testing their product. I have had some scheduled customer support virtually after weeks of no help and the support team has always been very polite and apologetic and have solved my problems in short time via zoom screensharing. If organization level plans could include customer support access it would solve this very large issue.

Simple team management

Vorteile:

Great app for managing your team, group messaging and calendars are easy to set up.

Nachteile:

Nothing, it's been great for our team/players.

TeamSnap automates managing my soccer team

Kommentare: Before I used TeamSnap, I had to remember to send email reminders to the team before each game and practice. I had to manage multiple email addresses from some players (parents, grandparents, etc.). I had to check our snack lineup each week and remind the parent who was supposed to bring the halftime and postgame snacks. Now, I can do all that through TeamSnap, and it automates a lot of those functions. All my parents downloaded the mobile app. I no longer have to worry if a player's demail address dropped off the email chain.

Vorteile:

There are a lot of things I love about this software. I have been coaching youth soccer for almost 10 years. The best feature is the player availability feature. It lets me know who is going to be at each game, and it is easier for the parents to use instead of sending me an email. I also love the automated email reminders so I no longer have to send emails before each game and practice.

Nachteile:

My soccer team only plays about six months of the year (fall and spring) but I have to pay a yearly fee. It would be nice if I could only have to pay for the months I use it.

Great Team Management Software

Vorteile:

I have used TeamSnap to manage youth sports teams for years. Very easy to use and very convenient to use to contact parents with updates.

Nachteile:

Some of the features that would be helpful to the team are included only in paid version (not that this offends me at all) but don't want to charge parents additional fees for them so we just go with the free version and make due.

Stay in touch with your team

Kommentare: Love the shared game day pictures comments and conversations, but it can get a little annoying on my Apple watch as notifications can ding endlessly if the whole team gets chatting about a topic

Vorteile:

If you have children playing in any type of sports league, you need to recommend this software to the team administrator to keep all the parents in the loop. There was nothing more frustrating as a team manager trying to email all the parents game, practices dates and times Etc and still have parents complaining about missing team info. This platform takes care of that issue and keeps all team info and updates in one easy to find place.

Nachteile:

I like to delete old info and found team snap to store info not needed for longer then needed and there is a price tag to use, its not free.

Great APP for all sports teams

Kommentare: This free APP is perfect for all team sports. It gives up to date information on practices and games . It also lets you communicate with the coach for games and practice status.

Vorteile:

The ease of use. Its super easy to download.

Nachteile:

When I downloaded the app, it brought me to our former soccer team, not our current one.

Easy Way to Track Kids Sports Schedule

Kommentare: We use this app to track my son's soccer schedule. It's easy to enter your availability and to enter notes about why you aren't coming to practice or a game. It's also nice that directions to the game can be obtained from the app. And you can check who else is or is not coming to the game or practice and you can message your team mates parents if you need a ride. Overall good simple app but too many ads.

Vorteile:

It's easy to use and easy to read and doesn't have alot of bells and whistles

Nachteile:

The ads - both within a screen and the ones that pop up

Small Team Management

Kommentare: Allows you to keep track of attendance and availability. For small teams this would work well and is an easy solution. There are other apps out there I would consider before TeamSnap.

Vorteile:

Great from small teams and if you have multiple spots on the go. Scheduling practices and games is easy. Nice to have everyone's availability.

Nachteile:

Lots of notifications. If you turn them off you could miss something. I couldn't find a way to turn off individual components.

Team Snapped!

Vorteile:

I appreciate the incredible ease with which I can communicate with my players and parents. It's great for all of our scheduling (games and practices), transportation plans and team information.

Nachteile:

Knowing whether my players are actually using it

Good team management tool but needs improvement

Vorteile:

I used Teamsnap to manage a Men's adult softball team for over 7 years -Players or manager can track player "availability" easily through the app. The player can mark which games they may miss due to vacation, etc. This is useful for tracking how many subs I may need for a given week. -The ability to track statistics -Easy to use mobile app -The ability to send/track messages to team

Nachteile:

There are a few things they can work on: -Stats were great, but were not available on the mobile platform. This was an issue because the majority of the team only used the mobile -I wanted to lock down 'availability' an hour leading up to the game, otherwise someone could mark themselves out the last minute without me knowing, but this feature was not offered. -The top stats feature is cool - it allowed you to show the season leaders for stats. But they did not allow you to set a threshold for minimum games - i.e. a qualified player. So a player who went 2-2 in a single game and didn't play another game all season would lead the team in batting average. -One time I sent out a note to the team to have them mark their availability for the game that week and Teamsnap decided at the same time to do unannounced maintenance on the site, so no one could login -I was on an annual billing plan, but stopped managing the team half way into the year. There was no refund even though I stopped using the site for 6 months.

Wasn't a fan

Vorteile:

Our team also uses team unify for information and messages and it didn't sync with the information from team unify. Since it was not always up to date, I hardly ever used it.

Nachteile:

It did not sync with the main team information on teamunify.com

TeamSnap helps keep teams stay in motion

Vorteile:

I think TeamSnap is the best all around app for coaches, parents and team players. Since implementing the use of it we've heard so much positive feedback from parents. If parents are happy I'm able to be a happier coach.

Nachteile:

I haven't came across anything I don't like with TeamSnap.

Do not invest in this product

Kommentare: Very disappointed

Vorteile:

Customer service is non responsive When there is an issue and there have been many. Customer service is not helpful.

Nachteile:

Customer service Setup to deployment to maintenance Not worth the trouble

Does the job

Kommentare: It’s convenient as a reminder of practices and communication with coaches

Vorteile:

That all my kids teams are in the same place

Nachteile:

The interface. Too busy with different pieces of information

Lots of notifications

Kommentare: Overall, the app helps keep the team organized and keeps a record of things that have occurred which can be helpful as well. Just too many notifications on my phone which left me annoyed at times with the app and the frequency of it buzzing.

Vorteile:

There are various functions that make communication easy within our team. Documents can be shared and saved for later within the app. Contact details for members of the team are within the app, which aides in communication as well.

Nachteile:

I found that I would receive many notifications about one single event/message/email. I tried to limit notifications but that did not seem to matter as I still wound up with frequent notifications. They would come in the form of text messages too which I found frustrating!

Great Team App

Vorteile:

Love the ability to have the schedule as well as the ability for team members to opt in or out of the games. It also allows you to keep live score updates during games

Nachteile:

only downside is that it is not that customize-able

Great tool to keep team organized

Vorteile:

Easy to sync to native calendar on my phone. Great for knowing where games are and what uniforms we are to wear.

Nachteile:

Wish I could more easily share the calendar with my kids. The ads can be annoying and seem like a money grab.

Best software for managing team sports

Kommentare: The ease of use and how universal the program is made it a clear choice for our communication needs.

Vorteile:

I love how easy TeamSnap is to update games, tournaments and events for all of the families involved. Being able to intergrade the schedule to my phones calendar was a huge help.

Nachteile:

There was nothing about the software that I didn't like. It was easy to use and update as needed. GREAT tool for any team sports group.

Probably the best team sports management software....

Vorteile:

Easy to use, does what most clubs need and saves significant time for both coaches and parents. My club have 40+ football (soccer) teams, which overs over 500+ players and teamsnap manages everything from registration, team and club communications, games and training and availability... and more. Great customer support also :)

Nachteile:

No real cons... having the cloud version and app version make it easy to use and new features are continually rolling out... over the last two years of using this it has got better and better

TeamSnap for T-ball

Kommentare: This software was perfect for keeping the T-ball team up to date on the games and practice schedule.

Vorteile:

I used this software for my son's T-ball team. It was great to keep in touch with the team parents and update on games.

Nachteile:

This was a great software to keep organized during the T-Ball season. The only negative part of this software it the notifications were not easy to keep track of new messages. It does notify you but the notification goes away and you have to go into the app to view.

teamsnap

Vorteile:

Having a central place for communication and schedules for team sports makes it easier for parents with multiple children in different sports.

Nachteile:

There was nothing that I did not like from this software

Helps keep everyone on the same page

Vorteile:

I like that it gives me the ability not only to blast out messages or updates to many people at once but also allows me to see exactly who is and isn't coming to the game or event.

Nachteile:

I have nothing bad to say about it. Sometimes it freezes but that's it.

easy to use

Kommentare: Easy to use and makes it very easy to track your kids sports schedules.

Vorteile:

Everything in one place, calendar, messages, player info, make it easy to track kids sports for busy parents

Nachteile:

After the trial offer, if you do want to keep all functions and features it does get a bit expensive.