Great Support

Bewertet am 6.9.2019
Robert B.
Operations Commander
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We went to eSchedule because they were the only folks that offered a solution to a new requirement we had - being able to separate labor hours by a particular funding source or budget center. No one else could help us and eSchedule said "no problem." Over the years that requirement went away but many others that don't fit within most canned scheduling/timekeeping packages have come along and eSchedule has always worked with us to find or create a solution.

Vorteile: It goes well beyond basic scheduling and timekeeping, allowing us to accommodate an every-growing list of requirements. The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it. Most things the software can do already and it's a matter of choosing the best way. By finding ways to work within the existing features, they keep the software cleaner than others by not having an overwhelming set of options and preferences to navigate through - and the personal service from people that understand what we're doing out here is extremely helpful and rare these days. When there's a custom change required, the pricing and turnaround is reasonable and accurate.

Nachteile: While I really like eSchedule all around, I notice there are things we do with it every day that require more clicks and navigation than they should. Those extra little steps, even though they only take a second each, add up. It "feels" like user interface could be updated to be a little more slick, both visually and functionally, to catch up to what we've come to expect from tech companies and make things a bit more intuitive and reduce extra clicks and navigation. The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.

emsEschedule is a robust platform that allows us to easily manage the daily aspects of our agency.

Bewertet am 8.6.2017
Cody D.
Chief
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: 1. Availability and tracking of availability submission.
2. Log File by User/Date-Time is excellent
3. Uploading PDF of certifications is something we're just starting to use but is excellent.
4. Time clock exceptions are very easy to navigate
5. Emailing membership has gotten extremely user-friendly.
6. Mobile enhancements have made on the go management much easier. An App would be great though.

Nachteile: 1. When removing someone from a shift from the master schedule, you can no longer tag them for that shift when marking them absent. Conversely, if you mark them absent, it won't let you fully remove them from the shift.
2. There are no user generated reports. Example- How often are crews clocking out late? Need something more robust than just going back to the old records, exporting, and massaging the data in excel.
3. Not being able to generate quarterly/yearly etc reports.
4. It would be nice to have a way to view the documents housed in the document library without having to download every one.
5. When someone transitions from Volunteer Staff to Paid staff, all of their hours convert with them. It's difficult if not impossible at the end of the year to look back and see which hours are which.
6. It would be nice if we could put in data validations, or prompts if certain actions are taken by administrators.

Antwort des Softwareanbieters

von eSchedule an 16.6.2017

Cody - Thanks for the review! As you know, we're always adding new features. We will take all of your input/ideas and incorporate them into future upgrades. Thank you.

eSchedule is awesome

Bewertet am 31.8.2019
Jeff P.
Supervisor
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Any problems have been addressed and corrected promptly. Requests for customization have also been addressed and met with the same prompt customer service. Have been extremely satisfied with the product and our overall relationship with the eSchedule staff.

Vorteile: The functionality of the software and the availability of customization to me our individual needs. Have not experienced any down time since we began using this software.

Nachteile: A few features I would like to see are not currently available.

Company willing to customize to suit our needs, constantly seeking feedback to improve everything!

Bewertet am 4.4.2018
Jeanne P.
Director of Administrative Services
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Ease of use from both the Employer AND Employee facets! Transitioning into it was much easier than we expected, for al of us. Able to pull reports that assist in everything from certification/license expirations, required certifications, disciplinary matters, etc. Even have used reports to help win an unemployment claim - showing auto emails, #of times individual logged into system, times placed as available, and never scheduling shifts. In just a few clicks, I had enough information to reverse a 10K unemployment award. Have to love it!

Nachteile: I actually can't say there is anything I don't like about it. It's so easy to tailor it for what we want, what we need, and how we want to see things. This company has a great bunch of people - they are incredibly responsive to any questions and/or adjustments we ask for. We've been using this for over 10 years - absolutely one of our best purchases yet!

Antwort des Softwareanbieters

von eSchedule an 5.4.2018

Thank you, Jeanne! :)

An easy decision

Bewertet am 6.4.2017
Roman A.
Treasurer/Supervisor
Öffentliche Sicherheit, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Prior to using EMSeSchedule, our department used hand written schedules for each position, on each apparatus, at each station. As you can imagine, this was a nightmare with just the number of papers needed. We routinely had to fix errors that were made because of having to transfer information from one place to another, in some instances, multiple times. We also used paper time sheets that were filled out by our employees, so accountability for the times written down, wasn't always the best. EMSeSchedule gave our department an affordable, easy to use solution to both of our problems. Initially, our EMS Chief was apprehensive about switching to an electronic system because he and computers don't get along very well. However, now he can easily prepare our monthly schedule and has no issues clocking in and out or reviewing how many hours our employees have. The support staff have been extremely helpful, often times responding and fulfilling requests the same day, even a few times, the same hour that I've emailed them. I would recommend EMSeSchedule to any department looking to upgrade their time clock and scheduling because it is easy to use and easy to understand.

Vorteile: Ease of use, quick response of support staff.

Nachteile: Cost is always an issue for any department. Additionally, I wish some of the views were a little more customizable..

Antwort des Softwareanbieters

von eSchedule an 6.4.2017

Roman,

We appreciate you taking time out of your busy day to write a review of eSchedule. Even more, the feedback and insight you've offered is extremely helpful.

Thank you.

Emergency Ambulance Service Central PA

Bewertet am 24.9.2018
Donnie E.
Executive Director
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are small emergency ambulance service. We are a closed Union service and have many different job codes, pay scales, PTO, seniority, request for PTO and scheduling. We operate and maintain 14 vehicles. We have approximately 70 employees that range from FT, PT and Casual. We have 24/7/365 operations with multiple shift configurations. The owner, sales department, technical support and programmers of eSchedule have been nothing short of excellent in setting up, educating, maintaining and developing the program to suit our needs. There were some small bumps in the road in the beginning and some kickback from employees/supervisors stuck in their ways. But, overall the experience has been pretty much an uneventful and seamless transition.

Vorteile: I like the many features eSchedule has to offer.

Nachteile: Don’t really have any negative comments. Any issues or concerns we have had with the software, eSchedule has worked quickly to resolve.

Antwort des Softwareanbieters

von eSchedule an 27.9.2018

Donnie - Thank you very much for providing this review and feedback!

Great customer service, very responsive to customer needs.

Bewertet am 14.3.2018
Donald K.
Director
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The modular aspect! The time clock is a very valuable feature. My staff loves the cloud based system. I have never had product support on any program that has been as responsive as this company's staff has been, they have replied to me within the hour 99% of the time I have called with a question. I also love the weekly open shift reminder to all staff members.

Nachteile: I wish it would have a shift reminder component to remind staff of upcoming shifts. When people logged on for the first time there is a another product with a very similar log on that routed people to an obscure site, this caught about 25% of our staff asking what did I just get everyone into? Maybe allow individuals to set their view up as they like midnight to midnight or 6a to 6a because I can't make everyone happy.

Antwort des Softwareanbieters

von eSchedule an 20.3.2018

Donald, thanks for taking the time to write this review. Greatly appreciated. As we discussed, it sounds like some of your members were using an incorrect URL which brought them to a different website. Once they used the correct URL, all was well! For the shift reminder suggestion, we recommend using the iCal calendar sync feature. If there is anything else we can do for you at anytime, please let us know.

EMS eSchedule has been very helpful in our organization with time management and scheduling.

Bewertet am 31.5.2017
Scott B.
Paramedic Coordinator
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Felt like when we got the program a whole team came with it.

Vorteile: By far the biggest pro for EMS eSchedule is the costumer service!! No matter how many times I have called or emailed they always treat you like a valued costumer and fix any issue that may arise, or find options for features that you are looking for. We are always switching things up and they have always kept up with our demands. It is easy for the employees to clock in and out and keep an eye on their schedules. Can pull multiple reports from the program. definitely getting your money's worth plus more.

Nachteile: Missing a few convenient features, shift give-a-ways for crews, crews cant put up their shift for others to see. Unable to see at a glance who made changes to a shift, and the progression of the shift to what it is real time, on the administration side.

Antwort des Softwareanbieters

von eSchedule an 1.6.2017

Scott ¿ Thank you for the insight and great feedback! We are working on a trade/drop board feature which has been a highly requested feature. As always, there are many new features coming soon as well as an entirely new look & feel to the scheduling section. Stay tuned!

Awesome Product

Bewertet am 12.7.2019
Todd F.
Paramedic Supervisor
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: All of you have been awesome and we are so thankful for this. A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with. The product is great and easy to use. Customer service is awesome and hope you continue to grow and expand.

Vorteile: The first thing is that it keeps all of our department documents and vehicle information in one place. It so nice to be able to go to one location and see everything you need. At one point we had several different programs to do what this one product does.

Nachteile: We need to have an App. I have saved the sign on screen to all toughbooks but we still would like a app .
The only other change I would make would be to give some flexibility to admins to change some of the things that we have to call you all for. It would free up time and resources for you all and less headaches.
Not enough storage space for all the PDF docs.

Overall Good product

Bewertet am 7.9.2019
Greg T.
Lieutenant
Öffentliche Sicherheit, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it matches our needs I would like to see it progress and communicate with some of our industries other systems that we use on a daily basis.

Vorteile: Ease and user friendly, the system works well and is easy to maintain and overall use.

Nachteile: Biggest problem I have is not being able to manipulate the the system to match our needs without having to call the support center and have them adjust it. Giving the administrator the ability to customize and change more of the software would be amazing.

Helped with our transition.

Bewertet am 30.8.2019
Daniel D.
Chief
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Keeping staffing issues at a minimum and the ease of doing payroll keeps my STRESS level down. I cannot say enough positive things about this scheduling software.

Vorteile: This software helped us with the transition from volunteer status to paid full time status. It is extremely user friendly and helps with not only the scheduling but payroll. I cannot say enough of how this has saved us time and money in our new operation.

Nachteile: There are none in my opinion! It is a easy to use.

Antwort des Softwareanbieters

von eSchedule an 3.9.2019

Dan: Thanks for the 5-star review! We are thrilled that you're so happy with our software and that it's making such a positive difference for you.

We have used this product over 5 years and would highly recommend to other services.

Bewertet am 24.5.2017
Mike T.
Director of EMS
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We had our payroll process streamlined and and our scheduling has been simplified.

Vorteile: Makes our payroll process a breeze. Scheduling is simplified and open slots can be filled quickly through the bid process. Allows quick and easy dissemination of information and allows us to upload a full library of our documents and standing orders.

Antwort des Softwareanbieters

von eSchedule an 28.5.2017

Mike ¿ We're so glad you're happy with eSchedule. Thank you for being a long-time customer and supporter!

Amazing Software & Time Saver

Bewertet am 8.4.2017
Randi P.
Vice President
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software has made my job 1000 times easier. My employees can bid on days, ask for days off, and leave messages all in one application. I am no longer sending out countless texts or emails asking for coverage from each person. I also enjoy the time clock feature and payroll reports. What use to take hours to complete is a simple click of the mouse. My auto tech is also loving the fact that errors or defects with the ambulances are mailed straight to him to address instead of getting lost somewhere down the chain. Overall, there are not enough great things I can say about this software and the AMAZING customer service rep and his team have provided us! Keep up the amazing work guys, you have a client for life here in Arkansas!!!

Vorteile: I honestly love the ease of use.

Nachteile: I have not ran across a con i couldn't have fixed for my needs.

Best value and service we’ve seen!

Bewertet am 5.7.2019
Joseph S.
Director of Operations
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Absolutely great team to work with. Very cost efficient, tremendous setup staff, and customer service has been terrific.

Vorteile: Easy to use for all access levels, payroll side is a breeze for administrators.

Nachteile: No real dislikes, would like to be able to send out find coverage alerts from the calendar, but we make it work just fine.

Antwort des Softwareanbieters

von eSchedule an 9.7.2019

Thanks for taking time to give us this great feedback. We're so pleased that you're enjoying your experience with us!

Great product

Bewertet am 6.9.2019
Floyd S.
Director
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has saved our whole agency. We have totally benefitted from this

Vorteile: Ease of scheduling and payroll. Users info is great also.

Nachteile: Nothing it is a good product. I am not sure what else you are looking for

Easy to use

Bewertet am 6.9.2019
Erin M.
Office Manager
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Functionality and ease of use. Ability to log in from multiple places.

Nachteile: Mobile version is pretty limited. Have to select full version when logging in from iPhone.

MedPre

Bewertet am 6.9.2019
Connie D.
Human Resources
Psychische Gesundheitsfürsorge, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very good

Vorteile: This software is so user friendly. Fast feed back

Nachteile: We are unable to use the shift change simply because our schedules change so much

Great product great service

Bewertet am 27.3.2017
Chuck B.
COO
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a small private ambulance service in south west Florida. We have tried several programs. eschedule is by far the better product,
There is a very small learning curve for administration as well at the end user which makes for a smooth implementation.
I would highly recommend trying eschedule and compare it to the more expensive programs out there that do less.

Vorteile: user friendly

Nachteile: a mobile app wpuld be nice

Antwort des Softwareanbieters

von eSchedule an 27.3.2017

We are so glad to hear that Concierge Medical Transport is happy with eSchedule. We appreciate the feedback, Chuck. If there's anything we can do to assist, please don't hesitate to reach out.

Great Software

Bewertet am 11.9.2019
Dustin C.
Supervisor
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service is top notch. Most problems or updates needed are performed within a couple of hours.

Vorteile: The ease of use for all users. Even if you are not super computer savvy, you are still able to use this software.

Nachteile: There are a few more options I would like to be able to customize.

One of the best changes we ever made!

Bewertet am 13.4.2015
Jeanne P.
Director of Administrative Services
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We've been with EMS eSchedule since 2007. As the Director of Administrative Services, I cannot even begin to tell you the positive effect this has had in our agency. From reducing the time spent to actually "manage" our schedule and it's many changes (which averages approximately 30 man hours per month saved), tracking our members' certifications (no more digging through filing cabinets!), auto-reminders for renewals (no more "I forgot's"), to the very efficient tracking of our vehicle maintenance logs, mailing lists, hours reporting, payroll projection, and accessibility for training through the system as well! This is definitely a manager's dream come true - and a product that is constantly being improved and expanded - a real working program for real working people! (And no - you don't have to understand anything more than point and click to use the program - YEAH for those of us who aren't the most techno-savvy!!) Looking forward to the future with EMS eSchedule!

Antwort des Softwareanbieters

von eSchedule an 16.4.2015

Jeanne - The whole team here at eSchedule thanks you for the time you spent writing this review. As always, your input and feedback are both appreciated and helpful as we continue to expand and enhance the software. Thanks!

Highly recommend

Bewertet am 28.10.2016
Todd B.
Chief
Öffentliche Sicherheit, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This product is what we were looking for to get our scheduling and time clock in one location. With all of the added functions it becomes a one stop product for the needs of our organization. i would recommend them.

Vorteile: Customer support and all in one functions

Nachteile: Ability to create shifts or make changes to the actual schedules is limited to the vendor.

Antwort des Softwareanbieters

von eSchedule an 28.10.2016

Todd, we value your business. Thank you for the nice review.

We heard about e-schedule from another ambulance co and it has very helpful in our ambulance service

Bewertet am 3.4.2018
Annette R.
Asst. Office Manager
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The benefits are the time clock and schedule features

Vorteile: What I like the most about e-schedule is the Time Clock and Schedule - I use both features on a daily basis.

Nachteile: What I like the least is that sometime when our employees submit their availability is doesn't also show up on my schedule, but its on his.

Gallia County EMS. Gallipolis OH

Bewertet am 6.8.2016
Larry B.
Director
Staatsverwaltung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I'm It makes schedule easy to do. Payroll easy. We can notify our people easy electronic clocking No more time clocks

Vorteile: Open shifts filled very fast

Nachteile: I have no cons

Antwort des Softwareanbieters

von eSchedule an 9.8.2016

Larry - Thank you very much for taking the time provide us your feedback. It's much appreciated. So glad we're helping you save time and that eSchedule is working well for you!

Exceptional customer support and ease of use.

Bewertet am 7.3.2018
Greg S.
Director of Ambulances
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The customer support is always friendly and quick. Ease of use through point and click functionality.

It was a pleasure dealing with you!

Bewertet am 19.12.2015
Bj L.
Training - QaQi
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have been using your system for 6 months now and it is appreciated by both the administration and all our volunteers. The administration has everyones records and certifications at their fingertips. The e-mail and member list portions are used regularly.The volunteers have continuous access to their training records and are able to see what they have done and what still needs to be accomplished. They get automatic e-mails to remind them of their upcoming expirations. We have EMT's, EMT-CC's, and Paramedics. Recertification must be done at the State level and at the regional level. Each one has different requirements and the program you created for us monitors each individuals requirements for each type of recertification. You came through with everything you promised. We plan on adding more of your modules in the coming months. It was a pleasure dealing with you. B.J.Leidner EMT-CC, C.I.C.
Hatzoloh EMS - Rockland County
Training - QaQi

Antwort des Softwareanbieters

von eSchedule an 20.12.2015

Thank you, B.J.!