OnceHub Erfahrungen

Appointment booking made easy

Vorteile:

I've experimented with a few other scheduling & booking apps. ScheduleOnce by OnceHub stands out as the best & most convenient one for business purposes. Whenever someone wants to schedule a discovery call or consultation with my digital marketing agency, I simply hand them the page to book and I get all the info I need in a flash! It's eliminated communication barriers between myself & my customers & prospects, and has helped me greatly to expedite the marketing help I provide for small business owners and professional consultants. The best part, SO integrates direct with Google Calendar - meaning all we need to do to block off an unavailable time is create an event from our Calendar, which is a huge save for those times I'm not signed into OnceHub.

Nachteile:

SO doesn't easily integrate with Instagram and other social media. If IG had directly supported it as a custom booking option for business profiles, it would be even more of a life-saver for those visiting our business Instagram profile.

Most powerful customer engagement software

Kommentare: Very satisfied with the platform, I have tried many and its the only one that can capture all my business processes.

Vorteile:

Flexibility - you can literally do everything you want to. I do not understand why calendly is still a thing

Nachteile:

Comes with a pretty steep learning curve, but it pays off

ScheduleOnce

Kommentare: I did not like hardly any bit of this tool. It was very confusing for my clients to configure their schedules. Hard for them to adjust their availability etc. I spent so much time just helping clients troubleshoot their issues. This tool was not very user-friendly at all.

Vorteile:

Pretty much the only thing I really liked about this tool is the fact that it offers an embed code for websites/clickfunnels on the free account. I created lead generation funnels for direct sales and my clients would need some sort of tool that would allow them to embed their schedule directly into the site. This tool lets you do that for free. So that's nice.

Nachteile:

I really disliked the fact that it had such a confusing interface for my clients.

Best Appointment Management Software we have used

Kommentare: Overall, we absolutely love this platform. The pricing is very competitive, the platform works flawlessly, and it's perfect for all of our needs.

Vorteile:

User friendly, integrates REALLY WELL with what we use and our clients and potential clients find it very easy to use.

Nachteile:

The setup was initially a little odd but we are used to it now and have no issues.

Amazing features and product but not intuitive UI or customization

Kommentare: ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool. This is something that Acuity had that we were more excited about but ScheduleOnce has delivered what we need it to do perfectly for its core functionality.

Vorteile:

ScheduleOnce was one of the few platforms that solved a unique scenario for us. We needed the ability to book a meeting space calendar and multiple sales calendars at a single time. We do demo's of technology products and needed specific rooms booked with a sales person to execute the demo. Other products didn't allow the ability to book the meeting space and individual effectively. The other aspect that I do love is that ScheduleOnce easily connects with Zapier to push the scheduled booking through Zapier into HubSpot CRM via a form submission for a consistent experience for our sales team and ongoing automation within our company. Our sales team actually doesn't have to touch ScheduleOnce and maintains everything within HubSpot for their bookings.

Nachteile:

I don't like that you have to sign out and log in via Google incognito to configure different accounts. Because we are using meeting spaces as a user there is a lot of signing out and signing in to configure the accounts vs. doing it in one space or having meeting spaces different than users. Our scenario is unique but this is a frustrating part when you are trying to configure 5 different accounts to all work together for bookings. These 5 accounts aren't all people. Other aspect I don't like are: -Limited access to customize styling of the calendar booking via CSS or HTML. More flexibility to customize and style with brand fonts, look and feel etc. would be beneficial. -Complex customization of emails and if you do a warning tells you that it might not work in the future if you custom outside of their standards -The UI of ScheduleOnce is complex and although the Knowledge base is robust to solve for almost every scenario it could be much more intuitive for a user. There is a learning curve especially when using various users and meetings spaces together.

It has every feature you'll need

Kommentare: We use ScheduleOnce for client demo and support calls, they book calls from all over the world in multiple timezones so it's critical that the system recognizes the country they're in, sounds simple, most of the other software fails to do this well, therefore, we had a lot of no-shows or calls not booked at the right time.

Vorteile:

It's a fully-featured booking system that integrates nicely into GoToMeeting. Super easy to use with great support if you get stuck. Works well for clients compared to other solutions we've used. You can set up so it only shows call times available in the users business hours.

Nachteile:

Nothing major however it did take a little time to get my head around the concept of event types, booking pages, users and master pages.

Great Scheduling Tool

Kommentare: Overall, it's a great tool at a good price.

Vorteile:

ScheduleOnce is a great scheduling tool that allows prospects and clients to book appointments conveniently. It saves me a lot of time going back and forth to locate a mutually good time.

Nachteile:

I am good with technology platforms, but not an expert and I prefer user-friendly tools and good customer support. The tool takes a little bit of time to understand how to customize the setup of the scheduler to your needs. Once setup, it has required very little maintenance on my part.

Solid scheduling platform!

Kommentare: We use it for customers/candidates to book time with our intake and recruitment team.

Vorteile:

You can do anything with it because it is fully customizable to your workflow. You can make any changes you desire and use it in a variety of ways.

Nachteile:

It can be challenging to figure out how to cusotomize your user notifications and set up other features, it can take some time to deploy.

Conversational Marketing Made Simple

Kommentare: Overall, OnceHub is a really flexible platform that allows you to grow with it. From the simple scheduling to the landing pages and live chat, the opportunity to present a professional brand and build rapport from the very beginning is awesome.

Vorteile:

I really liked the ability to schedule with a simple link, but I was drawn in by the ability to plan the conversational journey.

Nachteile:

Lot's of bells and whistles. The platform had a really steep learning curve, especially for a solo person who isn't scheduling for a team. I had a bit of trouble on keeping track of the event types and master pages, so I hadn't used it as much as I'd planned to.

Came highly recommended

Kommentare: I’ve been ver pleased so far! It does exactly what we need.

Vorteile:

It’s functionality is exactly what we need. I particularly like the ability to have a combined booking page but control the flow of appointments to different staff as well as the calendar integrations.

Nachteile:

It’s robust and that’s a good thing but there’s a bit of a learning curve to figure out where to find what things. I could see that being challenging to anyone who struggles with new platforms.

Loving The Time Saving Feature for Scheduling with Clients

Kommentare: Excellent. Especially your Chat Support.

Vorteile:

The ease to set up and the flexibility to set up the time slots.

Nachteile:

I have yet to be disappointed with the software.

Best group calendar scheduling service

Kommentare: Once the service was set up properly, it works well. The online customer support through chat is excellent and the agents are very informative and takes responsibility to solve issues.

Vorteile:

The ability to be able to schedule group calendars where the members of the group is from different companies. This is the best service I have come across that allows me to work with different consultants on different customer projects and to schedule time based on their personal calendar availability within group meetings.

Nachteile:

The user set up especially for group calendar scheduling was very cumbersome and hard to do. It was not intuitive to see how to ensure only available times in all group member calendars was set up. Only after spending significant time with online customer support was I able to set this up. The other issue is that when a meeting get's rescheduled, it cancels the booking and it is confusing for attendees.

Great tool, a bit slow sometimes, and a bit more complicated than others but with more functionality

Kommentare: Great tool overall, does what it needs to do.

Vorteile:

SO is great for more complex appointment scheduling needs (ex. allowing prospects to book in with a multi-person sales team and distribute calls evenly between team members).

Nachteile:

Page can be a bit slow to load at times, and SO overall is a bit less intuitive to use than alternatives like Calendly. You get more functionality though, so worth it in some situations.

Love it - and clients love it

Kommentare: I love this scheduler from first sight. Use if for a few years now. I was afraid clients wouldn't like it, and would still want to call me for scheduling. Mistake! They love it. Use it all the time. They like the freedom of seeing all the options and choosing. It's easy and fast for them to use. They use it both for scheduling and for rescheduling.
I did take me a few hours to set it up perfectly (lots of this time was making sure my Google Calendar was all defined well, and all the meetings were in the right length). but the minute i got it up and running, i never had to deal with it any more. it just works perfectly.

Vorteile:

Simple and fast for clients. Works well on mobile phones. Very pretty GUI.

Nachteile:

For getting automatic bookings (without me having to confirm them), or for people to book a whole series of sessions, I would have to pay much more. So I don't use these options, but would like to.

Great Scheduling Software for a Small Business

Kommentare: Excellent! Everything is automated and our clients get a 24-hour reminder and a 1-hour reminder, so it keeps them accountable without us lifting a finger.

Vorteile:

It covers all the bases we need for our personal training business. We were able to create templates for private, semi-private and pair sessions.

Nachteile:

The setup was a bit challenging for me, but customer support was always there guiding me through each step until everything ran smoothly.

Intuitive for Customers

Kommentare: Makes it easy for my customers to schedule a call. Sends reminders. Backend is complicated. Customer support sends canned responses sometimes that don't address the questions asked.

Vorteile:

It's easy for customers to book calls with me

Nachteile:

Complicated back-end makes it hard to know how to get set up.

Very easy product to increase ease of calendar management

Vorteile:

Integrates well with both outlook and MS Teams, easily allows me to set reoccurring availability, and allows for multiple booking pages tailored to audience

Nachteile:

occasionally with updates calendars get disconnected

Perfect scheduling app for product demos

Vorteile:

Integrations with calendars, CRM, conferencing software, and email all at once is amazing. A customer can choose a date/time for their appointment and everything else is done automatically.

Nachteile:

It is a little complex to use and set up. Sometimes it's hard to figure out where certain settings are at.

ScheduleOnce Saves Me Lots of Time

Kommentare: The experience has been good. I followed the instructions to set up the program and connect with my calendars. It took a couple of tries to get the settings just as I wanted them, but changes were easy to make. I've used tech support only once via chat which was responsive and helpful.

Vorteile:

The product does everything I need from a scheduling system, with no issues or complications. Once set up and configured, it presents available times according to my availability and settings for working hours, adds meetings to my calendars, automatically sets up a Zoom meeting, and reminds attendees of upcoming meetings.

Nachteile:

I'm using only the scheduling software to allow clients to schedule meetings with me. I don't have a need for many of the other features included in the product. No complaints so far.

Excellent Scheduling Software

Kommentare: Excellent!

Vorteile:

Excellent customer service! Ease of use, excellent professional look and feel.

Nachteile:

Overall I love using Schedule Once so no complaints.

Good enough, but not my favourite

Vorteile:

It was relatively easy to use It has a ton of features and ways to do all sorts of things

Nachteile:

In my mind it was not intuitive​ enough I had to play around with it too much to get it to do what I want it to do Once you get the hang of it, it's okay, but for the simplicity I wanted, it was not simple enough It worked well when it worked

Schedule once has helped our appointment show rate double in the last year!

Vorteile:

I'm so happy with how easy this software is to use! We have even embedded the appointment setting page into several websites with ease, and that has helped keep customers on our website!

Nachteile:

The only issue we have ever had was that with the new update, some of our embedded pages stopped working on Ipads.

Does the Job well, a few hiccups but usually easily fixed or solved

Kommentare: Overall positive - we aren't thinking of switching anytime soon

Vorteile:

Love the support on this platform - they've always been quick to answer questions or offer solutions. In terms of booking and scheduling we love the ability to separate event types into different booking pages

Nachteile:

The user interface can be a bit clunky in the backend. If you don't know what you're looking for then it's hard to see how the events, booking pages, etc all fit together and where the settings need to be adjusted.

Pretty great overall

Vorteile:

The ease of use is amazing, the functionality is great too! I love the concept, to have others book their appointment with you avoids all the back and forth with this product. They have an integrated option where you can have people answer questions before they book the appointment, and everything is automated and integrated into your calendar with google. Perfect!

ScheduleOnce is wonderful

Kommentare: I use it so schedule meetings with my employees and clients

Vorteile:

I love ScheduleOnce. I use it so schedule meetings with my employees and clients and it's working great. ScheduleOnce have all the features I need and it's working like charm.

Nachteile:

I would like that ScheduleOnce will be RTL so I can use it with an RTL language and it will still looks good.