Floranext Erfahrungen

For a floral oriented point of sale, FloraNext is a winner

Vorteile:

Easy to set up, great customer support, works on multiple platforms. Makes routing deliveries much easier!

Nachteile:

The reports leave a lot to be desired. They are only minimally customizable and don't necessarily focus on the things I want reported.

Gain Independence in running your flower business

Kommentare: Customer service has been excellent. From the very beginning, they were super responsive and quick to turn it all around. I remember being so frustrated with our old wire-service driven "websites" (they were horrible), and feeling like Floranext was a breath of fresh air. I LOVE that I can totally design our website to be our own, it looks different from those typical canned boring sites that all look the same as everyone else. I am able to quickly make changes and launch new products and categories, turn things on and off. The pricing model is great... just pay your small monthly service fee and that's it... no "per transaction" fees, or constant upselling tactics. They have a super intuitive "super ticket" that we now use (letter size paper, not legal) or if you still have a bunch of old stock from your other system, you can configure your orders to that size.

Vorteile:

This software is designed and continually updated by actual florists who have very strong technical knowledge. We were desperately looking for a product that was smart, flexible and affordable and best of all... didn't hold you hostage to a large old-fashioned floral wire service. Floranext was like a breath of fresh air. We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling. It's all integrated into one super easy to use cloud-based system. We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders!)

Nachteile:

Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced. We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.

Outside the US and you fly alone

Vorteile:

Easy to set up product ranges and manage them as well with consideration to seasonal changes etc.

Nachteile:

Due to the system being set up to accommodate their United States (US) Clients. Floranext basically ignores issues faced by non US clients are left to apologise to customers daily for a website that doesn't allow them to order online. I can only imagine how much business we have lost as a result. For over a year I have been trying to get issues addressed to no avail.

The best option for a new floral business owner

Kommentare: Overall I am happy with my choice and look forward to growing with Floranext.

Vorteile:

What I liked the most about Floranext is that they made my transition as a new owner very easy. The website was already designed, and the pricing was already in place. They took their time to show me the website's ins and outs and were always available to me when I could not figure something out.

Nachteile:

I have noticed that I can make partial payments, which would be really handy for weddings and big funeral orders.

Best software for florists.

Kommentare: It has been a pretty fulfilling experience overall. No floral software is perfect, but Floranext is the most perfect you will get.

Vorteile:

If there’s one thing I really love, it’s the wedding proposal section. It’s literally my favorite part of the whole software. The proposals come out so clean and professional. The whole interface is so user-friendly, I don’t even think it takes a whole onboarding session to understand it. If you play around with it, you’ll discover a lot at your fingertips. You will be happy with this if you’re a florist.

Nachteile:

There isn’t much freedom to have the website done to your own standards or do any back-end coding, and that is my only criticism. They have their own templates, and I truly wish one day Floranext gives us the option to seek website design services outside of them. I’m normally not into cookie-cutter looking websites, and even though I still get that vibe from our site, I hope they somehow implement that feature for florists in the future. Also, the email campaign I had started I was having problems with for the back end, in which I had requested help a lot for, but wasn’t getting the help I needed on a timely manner. Thankfully, [SENSITIVE CONTENT] helped me but it was over a month later.

If you want to keep your hard earned money, this is the POS system that will do that for you.

Kommentare: Too many benefits too list, but the major one is that I keep having people tell me that they chose me because of the look of my site. It looks more custom designed and you can upload your owns arrangements AND PRICING...

Vorteile:

The set up and ease of use was easier than I anticipated it would be. The staff is wonderful to work with and compassionate if you are computer challanged. This system offers 99% of what most florists would need on a daily basis and they keep expanding their programs.

Nachteile:

Honestly my only complaint is that the Quickbooks on line link, is great for keeping track of your finances but I find that most accountants "hate" quickbooks on line. Now if they could link to a desk top version............WOW.

Celidan Florist Review of Floranext POS Software

Kommentare: Floranext has allowed us to have a POS system that gives us a great layout and tech support, but lets us use our own images when needed and have complete control of content and pricing. They connect well with Flower Shop Network and we are able to accept orders from direct customers as well as other florists. For a low monthly fee we have everything we need to run our small business.

Vorteile:

We use Floranext as our Point of Sale and for our internet orders. They have created a beautiful web page for us but we can also make changes and are in total control of it as well. We add our own images and are in charge of the products offered and pricing. It also offers Sales reports and daily delivery reports that are very helpful. When I have had questions their tech support has been available instantly. With the recent Covid issues I could not log in from home and they helped me solve that within a half hour of calling.

Nachteile:

We cannot think of anything that is missing at this time.

Game Changer

Kommentare: If I ever have any problems, customer service gets back to me within minutes and problems get resolved immediatley.

Vorteile:

The best part of the Floranext POS/ Website is how easy it is/ was to integrate my customer database as well as navigate all the features. It's basically foolproof. I think it was created by florists for florists, therefore making it super friendly. The delivery manager with GPS routing is amazing! It's like Amazons delivery service where you can take a photo of the arrangement if its left at the door and the customer is notified in real-time.

Nachteile:

The only thing I think could improve is having a timed feature for rush deliveries on both the website and POS system, that could integrate into the delivery routing system.

Great Website for florists

Kommentare: I am very happy with Floranext. It is a smooth process and sales are way up! I like the fact that it comes with a SEO that helps get you ranked well on Google. We can really see a difference in some of the areas that we are ranking higher in.

Vorteile:

I love the calendar on the website! I love how easy it is to stop taking orders when we are busy or to block off days when I want to go on vacation. It is easy to use and set up. The people from Floranext were so helpful with setting up my site. I think the end result is beautiful and I have increased sales! I also like the banners that are easy to change whenever I want a new look. I love my new site!

Nachteile:

For some reason, I get quite a few calls saying that they did not get an email receipt. I'm not sure if that's a glitch in the system or if they are not checking their junk mail. It also has a glitch that if people just put in the zip code when ordering for delivery, it goes into whatever state that they are ordering from. So I get a few calls thinking we don't deliver in that zip code. Once they put in Colorado it totally works.

It has been working so well for my business that I wish my competition would never know about it.

Kommentare: This is my third website and I have never been pleased with any of the other ones. I now understand, how can we work together to better my business. I feel like we are a team.

Vorteile:

The personal is always ready to help you with your questions and concerns. Floranext also call us to follow up on how we are doing and what can they improve.

Nachteile:

I wish the software could allow us to source our orders by dates, names, etc.

Floranext is a florist's best friend.

Kommentare: When we dropped all of the wire services, we needed our own website. Floranext was recommended by a florist friend and it is one of the best things we have done for our business. The customer service has always been very helpful with any issue or problem that we have had. They answer questions promptly and help me resolve them.

Vorteile:

I can easily upload pictures of our one and only products. Pricing them is also very easy and it's no trouble to change the pricing. My customers also love my website and have said so many times. This website shows our customers that we care and are savvy in today's world. It is very easy for them to navigate and understand the ordering process. I actually let our instructor use our website during a small business seminar. She actually said that our website is exactly what every business needs. I tell all my florist friends to use Floranext.

Nachteile:

My only wish is that there was less spaces for our customers to write on our enclosure cards. Sometimes they get to wordy and it is difficult to put everything they wish to convey on our cards.

Floranext review

Kommentare: I chose floranext over 5 years ago. I was looking for a POS at the time, as I was working from non floral POS and it was more difficult to keep track more specific floral industry related stuff. I worked with [SENSITIVE CONTENT HIDDEN] on trying FLoranext and was convinced this was the way to go for my shop then. The transition was easy.

Vorteile:

This software is built by someone who knows the industry in and out and had their own floral business for many years. This software is designed to have the work done for you. You can keep everything in one place and they don't stop to think outside of the box if the client is interested in particular features.

Nachteile:

There is always room for more features and they would customize it to fit your needs.

Best Beginning for Florist's

Kommentare: The floranext program lets you make all the money . There are no fees ,no books to purchase , no percentage to give away.

Vorteile:

Floranext customer service is great. Anytime I had a question about the website [SENSITIVE CONTENT HIDDEN] or another team member responded quickly with guiding me through every step. When I wanted to add wedding packages and other special events all I did was tell my floranext rep and he did all the work .The website is easy to use.

Nachteile:

What I like least is that I had not heard of it sooner

Great Cheaper Alternative than FTD/Teleflora POS

Kommentare: Saves a lot of time for end of month accounting and multiple channels to be able to access the POS.

Vorteile:

Its cloud based so I can use it at home as long as I have a working browser and login. There are no contracts. I am able to map out delivery routes and still print on floral paper from Teleflora. I can open up multiple browsers to do multiples at once. I can easily pull reports and see how I did during the day and it calculates taxable and non taxable items at the end of each month. It has Stripe Integration which I believe is safer than other payment processors. Good news is that I have always been able to reach out to IT Support and have requested changes and they do listen and work on them. Some things that I have asked for they have fixed or implemented.

Nachteile:

There are still a few UI issues that don't always make sense. I am not able to send out invoices (only email receipts). I cannot perform multiple delivery orders in one transaction. Sometimes the server is slow and transaction take a while or sometimes the server is down or something and I can't access the POS. Its not the end of the world but you can tell they are still working on the software.

Love Floranext!

Kommentare: Super friendly staff, super easy website to build on and navigate through, and I wouldn't use any other floral website. Lots of other companies are trying to get us to move over to their websites, but I always tell them, I LOVE FLORANEXT and am not leaving.

Vorteile:

Floranext is super easy to use to build on and navigate through. It's affordable and the staff is quick to get back to you if you have an issue.

Nachteile:

I want to add tip line for our delivery drivers to get tips in advance from the sender, but right now Floranext is not able to add that feature to our website checkout page.

Complete florist software

Kommentare: Great software for running our flower shop.

Vorteile:

This software integrates most all of our needs to keep our shop running smoothly. After leaving a wire service and needing a new pos software I went with another company first. After a few months I realized I made a bad decision and switched to Floranext.

Nachteile:

Sometimes when searching for help the help screens are not up to date to the current version. However if I email for help it is taken care in a timely fashion.

Excellent Product!

Kommentare: We have been very happy with Floranext, expecially since we upgraded to Event Proposals

Vorteile:

Floranext Proposals really helps our day to day work. The system is very user friendly and convenient. Customer service is excellent.

Nachteile:

everytime we come across something we think would help us i just call, discuss and we're able to find a solution to make things that much better.

Great Florist POS

Kommentare: Great website and POS system. Saves me time and money. Would highly recommend!

Vorteile:

Easy to use and lots of features just for florist shops. Integrates with QuickBooks to save time.

Nachteile:

Stock photos are kinda dated and weren’t go my taste

Floranext system

Kommentare: Overall it was great to ring out customers and design a website. The proposal system was fast and easy to use and I found it easy for customer support.

Vorteile:

I loved the ease of the website, I was able to upload my own designs super easy and make changes on the fly.

Nachteile:

Did not integrate with FTD, Bloomnet or Teleflora so I had to manually enter all the wire service orders. It added over an hour of extra work to my busy schedule.

Grest Software

Kommentare: Great service and no complaints, from the very first phone call to onboarding and then follow up on any issues I had. The whole process was great and I would totally recommend them!

Vorteile:

Very easy to use, lots of helpful information, easy set up and editing the website was so easy to do.

Nachteile:

There wasn't anything I would change, just maybe add a little more help with sales tax.

easy and effective

Kommentare: They are always willing to help if issues arise, I love my system , I have the wedding planner and website also wih Floranext

Vorteile:

its easy to enter orders and it keeps your house accounts in order

Nachteile:

nothing really , I havent had any issues to date .

Love My POS System!

Kommentare: We signed up with Floranext right after Mother's Day this year. The Floranext.com team was very helpful getting our customers imported over from our Dove system. Also love their proposal tool for weddings.

Vorteile:

Like the wedding proposal manager.

We recommend Floranext to every Florist!

Kommentare: "We recommend Floranext to every Florist, we love ours, their websites are very easy to setup, no down time when changing over, and there is no sales pressure. Our Floranext website has generated many orders for us in the time that we have switched over from a major wire service and is completely customizable. Please give them a try."

Affordable florist POS software

Kommentare: We highly recommend.

Vorteile:

We were switching our POS from a wire service and looking for an alternative. We really like our Floranext system - very affordable and easy to use.

Nachteile:

None that I can think of.

Opening a flower shop? Probably the best florist software.

Kommentare: I knew Floranext before they were a florist technology company - they ran a flower business in my area in NJ. Great company, wonderful people, great florist point of sale.