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AscendTMS Logistics Software Erfahrungen

Über AscendTMS Logistics Software

TMS ohne Gebühr, ohne Vertrag, ohne Einrichtung. Über 21.200 Nutzer*innen. Echtes Cloud-TMS. Das weltweit beliebte TMS. Herausragende Bewertung auf Capterra.

Erfahre mehr über AscendTMS Logistics Software

Vorteile:

Clean and easy to use navigation on mobile device is easy as well.

Nachteile:

No multi currency, no customs brokerage section, too many steps/options to choose for status of a shipment.

Bewertungen zu AscendTMS Logistics Software

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,9

Weiterempfehlungsquote

9,5/10

AscendTMS Logistics Software hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 359 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (359)

Joe
Joe
Vice President in USA
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The heart of our operation

5,0 vor 6 Jahren

Kommentare: Ascend has given me the confidence to grow my business and not get lost creating invoices, payroll and organizing drivers.

Vorteile:

The ability to create payroll reports and export invoices all based on the original load information. The ability to search a load number based on the BOL, VRID, or whatever number was entered at the loads origination. The ability to customize the columns while viewing loads. The ability to send invoices with POD's and Confirmation Sheets attached

Nachteile:

The invoices imported to QB do not contain the description data from the invoice in Ascend. Other than that, the software seems to be bulletproof.

Antwort von InMotion Global

vor 6 Jahren

Joe - thank you for your AMAZING review. We will continue to keep adding the features you want and need! The AscendTMS Team.

Anthony
CEO in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

High End Features, Incredible Value, Extremely responsive customer service.

5,0 vor 2 Jahren

Kommentare: This is a great TMS. We vetted over 30 different solutions throughout our startup process. At the end of the day Ascend has incredible features, and at value that allows you to scale from day 1 with 5-10 loads per day through year 10 doing nearly 10000 loads annually. They are updating features quarterly that add more value to the suite without making implementation a massive capital undertaking on day 1. Highly customizable environment that allows the user to build format that works for them. Would highly recommend giving this software a look.

Vorteile:

AscendTMS is incredibly easy to implement. The ascend team does a great job assisting in any data uploading that is necessary to avoid costly data entry man hours. The TMS is very user friendly and is full of useful, relevant features that most higher end TMS programs overlook.

Nachteile:

Any issues that we have with the software are readily corrected and revised by ascend's team. Any time we have had an issue which has been less than 5 times since we started using this software in 2015 are resolved rapidly.

Antwort von InMotion Global

vor 2 Jahren

AMAZING. WOW. OUTSTANDING. THANK YOU, THANK YOU, THANK YOU, ANTHONY. AscendTMS LOVES YOU, MY MAN!!!! We're so pleased you like what we are doing for the 52,700+ customers - like you - that use AscendTMS.

Jaccqlyn
Safety Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It does not Ascend.

2,0 vor 2 Jahren

Vorteile:

I like only one thing about this software. It kept a log of all users actions. This feature held each person accountable for any mistakes made.

Nachteile:

Everything. This software is hard to navigate. From entering in a load manually and then to invoice it is all a hassle.

Antwort von InMotion Global

vor 2 Jahren

SCAMMER USER ALERT: Hey Jaccqlyn Ratzlaff - WHY DID YOU WRITE THIS REVIEW TO MISLEAD PEOPLE, MISSY? Let's look at the FACTS before people believe your LIES. You should be ASHAMED of yourself. 1. You NEVER used your free BASIC AscendTMS account & NEVER moved a single load with it. 2. Your boss told you to use it but you were resistant from the start and didn't want to as you preferred paper (clearly, you never did use AscendTMS because it appears you have no business at all!) 3. You only ever had a free BASIC account - and didn't even use that. You never even used our PREMIUM software - EVER!!!! 4. You took absolutely NO training classes - (even though they were offered, free). Bottom Line: We have billion dollar companies using (and loving) AscendTMS. We are THE. most widely used TMS. Unfortunately, Jaccqlyn, if you have NO customers, NO loads, NO staff, NO tech ability, and NO intent to use it, then AscendTMS is DEFINITELY not a fit for you. The AscendTMS Team

William
Freight Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

BEST TMS ON THE MARKET

5,0 vor 2 Monaten

Kommentare: It's been great. This is the first TMS system that we have used, and we plan on using it for many years to come.

Vorteile:

I like that it's easy to use, they are always making useful updates to the system, and you can export data.

Nachteile:

We have not had any issues with the TMS.

Antwort von InMotion Global

vor 2 Monaten

SIMPLY AMAZING!!!! Thank you!

Erika
Logistics Operations Lead in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great option for small business TMS

5,0 vor 4 Jahren

Kommentare: Our office was using Google Drive, Sheets, Docs, etc to manage an asset based trucking company and a brokerage. While functional, it was very time consuming to do things this way and required a lot more hands on everything each week. With Ascend, we have been able to streamline processes, manage our databases and engage with Quickbooks to free up time for most of our staff members. This has allowed us to spend more time on other things, such as sales, recruiting and overall growth of our companies.

Vorteile:

I really like the features for the price of this product. It offers efficiencies in our processes on many levels, allows multiple users to access data, combines information in one place and much more. Other similar systems cost many times more than the Ascend program, making this a great option for smaller companies with smaller budgets.

Nachteile:

Updating templates does not automatically update active loads or pre-existing loads which used those templates. This just means you have to manually update existing loads based on the template in addition to the template itself when making changes.

Antwort von InMotion Global

vor 4 Jahren

THANK YOU SO MUCH, Erika. You are simply the BEST. I will tell the entire team here how happy you are. The AscendTMS Team.

Katherine
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best choice!!

5,0 vor 5 Jahren

Kommentare: We started our brokerage in February 2019 -- and as we were growing, we needed a TMS system, excel spreadsheets were just not cutting it. We were able to really increase our capacity and use our time more wisely!

Vorteile:

I love its customizability and their customer service! We were able to structure the load board how we wanted it. Also, they are really great about listening to their clients. I've had some suggestions that I provided them and they actually implemented them! It's great to see a company actually give you what you are looking for in a program. I know they have a lot in the works and I look forward to growing with them! Also -- with them being partnered with TriumphPay - it was been a lifesaver and timesaver for us. and the price is really great - as a start up -- it's a little tight with revenue and expenses. I really appreciate that as well.

Nachteile:

I'm great! I really have nothing to complain about. Only thing that would be great to have is the bill payment communication to Quickbooks. But that is super minor.

Antwort von InMotion Global

vor 5 Jahren

Katherine - what an amazing review. THANK YOU SO MUCH. I will let our entire team know about your kind words. The AscendTMS Team

Matt
CEO in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent TMS

5,0 vor 5 Jahren

Kommentare: The billing process has really improved thanks to the seamless integration with QBO.

Vorteile:

It's incredibly user-friendly and customizable. I've used several (far more expensive) TMSs in the past decade, and AcendTMS is the best by far. The ease of use, integrations, and great customer service have made me a huge fan.

Nachteile:

My only critique is that there is no open API yet, but I'm told that's in the works. I'm glad they're taking their time with it.

Antwort von InMotion Global

vor 5 Jahren

Hi Matt - thanks for the great review. You are amazing! The AscendTMS Team.

Kalley
Freight Broker in USA
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Freight Broker

5,0 vor 8 Monaten

Kommentare: The Help from [sensitive content hidden]
, went above and beyond to help me setup. He was patient, kind and very friendly. I would tell everybody to get Ascend just for the customer service.

Vorteile:

Customer Service! Easy to navigate low monthly cost

Nachteile:

Nothing, wish I would have signed up sooner.

Antwort von InMotion Global

vor 8 Monaten

AMAZING!!!!!!!

Jennifer
Operations Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Really Seems to Meet All Our Business Needs

5,0 vor 4 Monaten

Vorteile:

[sensitive content hidden] was very helpful with answering questions and also informing me of the daily training available.

Nachteile:

So far seems that it will meet all our needs, have only had it a few days so too soon to tell.

Antwort von InMotion Global

vor 4 Monaten

AMAZING!!!!! Thank you!

Martha
President in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to Use TMS

5,0 vor 8 Monaten

Vorteile:

Support is knowledgeable and easily accessible during their hours.

Nachteile:

There is some terminology that is odd to me.

Antwort von InMotion Global

vor 8 Monaten

BEST EVER!!!! AMAZING. Thank you!!!!

Tiffany
Co-Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

What we've been searching for

4,0 vor 3 Jahren

Kommentare: Easy setup, easy maneuvering through the features and tools. By far my best experience had been the customer service, their response time is quick and genuine in helping to resolve any issues

Vorteile:

Ascend provides all the decision-making tools in one place to make finding loads and better rates more efficient. Integration with multiple Load boards, rate and fuel index displayed on dashboard.

Nachteile:

Transfer of Loads and dispatches from previous TMS cannot be bulk uploaded without their development team doing it. Time consuming to enter each load individually, mistakenly started with wrong beginning Load number and development could not remove it. So Load numbers will not align with original records..... but it's a small matter

Antwort von InMotion Global

vor 3 Jahren

What an AMAZING review, Tiffany. Thanks from the ENTIRE AscendTMS team!

JACOB
Account Executive in USA
Logistik & Lieferkette, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Thank you for your services

5,0 vor 4 Jahren

Kommentare: Very appreciative to the services you provide, thank you

Vorteile:

Ascend is user-friendly. Very affordable. Quick access to information that is needed.

Nachteile:

There could be less steps to completing tasks

Antwort von InMotion Global

vor 4 Jahren

Jacob - what an AMAZING REVIEW. Thank you so so much. The AscendTMS Team.

Michael
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product, Great People!

5,0 vor 3 Jahren

Kommentare: Outstanding customer service, great product, great people!

Vorteile:

This software is super easy to use for organizing my customers, carriers, and loads. Ascend is quick for onboarding new carriers; I just input their USDOT/MC# and Ascend autofills the majority of the carriers info. Building loads is also super quick and painless compared to other big name TMS providers.

Nachteile:

I have no current complaints with this software.

Antwort von InMotion Global

vor 3 Jahren

WOW Michael - thanks for your AMAZING review of AscendTMS. It's reviews like this that help us spread the love even more!! The AscendTMS Team

Jarek
President in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

AscendTMS

5,0 vor 4 Jahren

Kommentare: I and my employee are working in the different location in the US and Europe using Ascend TMS

Vorteile:

All in one TMS cloud based platform - Load Board fully customized - Customer's Data - Carrier's Data - Drivers Data - Equipment Data - Carrier Tracking Software included - DAT and others Loading Boards integrated - Finance Section AP and AR with auto creating invoices - system emails - EDI integrated - Email and Live Support

Nachteile:

No app for mobile use, but no problem to use browser to connect with server to work mobile remotely.

Antwort von InMotion Global

vor 4 Jahren

THANK YOU!!!! You are the best, Jarek!!! I'm so glad that we're making a real difference for you and your entire team! there! The AscendTMS Team.

Jenn
VP of Operations in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Maximizing Your Bottom Line with AscendTMS: A User-Friendly Platform for Shippers and Carriers

4,0 vor 2 Jahren

Kommentare: Overall, I am pleased with the system.

Vorteile:

The best feature when you have the premium account without a doubt is the Accurate. You are able to get the 90-day, 30 day and 7-day outlook on what certain lanes are running for per mile. It is extremely easy to use, and you can literally add in your margins to compile efficient shipping quotes for your shippers.

Nachteile:

The fact that you only get one login per user is a little annoying. They should allow 3 users per login. For those in the industry just starting out and building even a small team this could prove to become expensive. At least for a trial bases more than the 30 days they give to everyone.

Antwort von InMotion Global

vor 2 Jahren

AMAZING REVIEW!!!!! THANK YOU. ♥️♥️♥️

Antonia
office manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

So far great

5,0 vor 3 Jahren

Kommentare: so far really positive experience

Vorteile:

load management, billing loads to triumph super easy thank you

Nachteile:

looking forward getting ifta easier, ny hut, pay management with all deductions, prorating

Antwort von InMotion Global

vor 3 Jahren

Amazing review!!! Thank you so SO much, Antonia!! The AscendTMS Team.

Kris
Kris
Owner in USA
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Development has taken a back seat

3,0 vor 6 Jahren

Kommentare: We have been using the service for over 3 years. The accounting module has been able to send all AR info to QuickBooks, all of the AP payments we have had to annually record because they released an incomplete module. Have had promise after promise made to us about software releases to only be told oh sorry we have had so many new features being released we haven't had time to work on the existing modules. Really disappointed.

Vorteile:

Cheap software, a lot of features, easy to use.

Nachteile:

Development worries about introducing new modules instead of making sure existing ones are working correctly. They don't have enough employees to handle the work load.

Antwort von InMotion Global

vor 6 Jahren

Kris - thanks for the review. If you need training on the Quickbooks connection just call us. We have several hundred users using it and it works just fine for them. The AscendTMS team.

Andrew
Manager in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great software

5,0 vor 4 Jahren

Kommentare: Good support!

Vorteile:

Convenience, Easy to use! great integrations

Nachteile:

All features good for us, Quick books and invoicing awesome

Antwort von InMotion Global

vor 4 Jahren

AWESOME - YOU ROCK, ANDREW! Thanks for the most amazing review. The AscendTMS Team

Ralph
Owner in USA
Import und Export, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A TMS System for Everyone

5,0 vor 12 Monaten

Kommentare: Overall Ascend has been great with amazing customer service. Jayme Konja in particular has been extremely helpful in reaching out just to make sure I am enjoying my experience and always willing to help when I have questions and listen when I have suggestions.

Vorteile:

AscendTMS is a wonderful product whether your a Freight Broker doing drayage and OTR or a Carrier with assets. Ascend is a one stop shop for all your TMS needs. From tracking loads to billing out loads everything works great in an easy to use manner.

Nachteile:

The one thing working in this industry is getting carriers to adopt new technology. I find that sending tendered loads via email for some of my more seasoned carriers is a pain. The text with a link feature is great and easy for my guys to use. Also, perhaps adding a feature where the BOL can be signed via phone. The carriers do no have access to printer on the road so as great as it is that AscendTMS generates a BOL it is somewhat useless when a random load comes in and the guys are on the road and are not able to use it.

Antwort von InMotion Global

vor 11 Monaten

AMAZING AMAZING AMAZING FEEDBACK!!!! Thank you SO MUCH!!!!

Laura
Office Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple program

4,0 vor 7 Monaten

Kommentare: If I can't figure something out, all I have to do is ask Ascend and they get right back to me quickly. All of the customer service people I have spoken to have been very nice and helpful.

Vorteile:

Ascend is pretty easy to use. Once you use it for a short period of time, it's pretty easy.

Nachteile:

There is not really anything I don't like about the software.

Antwort von InMotion Global

vor 7 Monaten

AMAZING!!!! THANK YOU!!!!

Daniel
Owner in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Up and coming, but great support. They always answer the phone.

4,0 vor 7 Jahren

Vorteile:

Ease of Use & customizability are key in my line of work. I can control my own views and also can reach someone every-time I try to get tutorials when needed.

Nachteile:

I think there should be a 24 hour support line. Also, the system tends to go under temporary construction quite a bit at times of the day I can't afford it to. I will say the frequency of this has certainly decreased in recent months.

Antwort von InMotion Global

vor 7 Jahren

Daniel - thanks for the amazing review. Yes - we we're adding so many new customers every day (were are at over 13,300 customers as I write this) that we had to quadruple our server capacity and our horsepower (again!!!). That's why you've noticed significant improvements in AscendTMS response times and speeds. Again - thanks for the amazing support from you and your entire team, Daniel!

Giuseppe
president in USA
Logistik & Lieferkette, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Love ascend TMS Thanks for making logistics management affordable

5,0 letztes Jahr

Vorteile:

load management and document generation and tracking

Nachteile:

integration with my factoring company is not always smooth. Tracking could be better

Antwort von InMotion Global

letztes Jahr

SIMPLY AMAZING., Thank you so much!!!

Thomas
President in USA
Baumaterial, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Tom The owner

5,0 letztes Jahr

Kommentare: Ascend is very easy to use and the support is right there, even if you are a new user.

Vorteile:

Ascend is very easy to use and the support is right there, even if you are a new user. Others have called to tell us about their similar product, but they can even get close to you. You are way ahead of everyone for this technology. keep up the good work and we will keep moving freight. Thanks

Nachteile:

In the early day when it went down it took a while but that hasnt happen in a while

Antwort von InMotion Global

letztes Jahr

SIMPLY AMAZING!!!! Thank you!

Anne
President/CEO in USA
Logistik & Lieferkette, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ascend Review

5,0 vor 5 Jahren

Kommentare: Overall myself and my company have had a very positive experience with the software.

Vorteile:

The software is extremely user friendly and I love that it is web based!

Nachteile:

There really isn't anything I would change at this time

Antwort von InMotion Global

vor 5 Jahren

Wow ..thanks, Anne. What an AMAZING review of AscendTMS. You are amazing, too! The AscendTMS family.

Barry
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A full service TMS

5,0 letztes Jahr

Kommentare: Overall, very satisfied with the TMS and will learn as I go with it. I would definetly reccommend this to anyone looking for a TMS for their brokerage.

Vorteile:

Easy to use. Intergrations are very helpful. It covers every need I have for my business.

Nachteile:

Learning the software can be daunting at first. There is just a lot that it does. But the training options are very helpful. Would like to see more intergration options for tracking and funding. The prerecorded training videos should be made more professionally, in my opinion. You can tell they were made in someone's kitchen or something with dogs barking, kids running around, and other interruptions. Also the way they spoke was either too fast, mumbled, or otherwise difficult to understand. They seemed to gloss over some things that would have been nice to see demonstrated.

Antwort von InMotion Global

letztes Jahr

WONDERFUL AND AMAZING. WHAT CAN I SAY - THANK YOU THANK YOU!!!!