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Über EpicCare

Schnelle, arztfreundliche ambulante EHR-Software zur Organisation von Patientendaten mithilfe von Bestellmanagement- und Diagrammüberprüfungstools.

Erfahre mehr über EpicCare

Vorteile:

I use epic to review charts and I also use it as a billing software. We are extremely pleased with how efficient this product is.

Nachteile:

It can be very overwhelming at times. Hard to grasp some of the functionalities and the different templates that epic has.

Bewertungen zu EpicCare

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,2
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

8,0/10

EpicCare hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 361 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (361)

Kyle
Kyle
Medical Assistant in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Possibilities are unlimited

5,0 vor 5 Jahren

Kommentare: I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Vorteile:

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Nachteile:

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

Renee
Administrative Assistant in USA
Medizinische Praxis, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Epic is good!

4,0 vor 5 Jahren

Kommentare: What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.

Vorteile:

I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records

Nachteile:

Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.

Bryan
Medic in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Difficult to start

5,0 vor 2 Wochen Neu

Kommentare: After the difficult start up and training on Epic its a great product and i am happy to use it

Vorteile:

Its an all around great EHR it keeps patient flowing and everything a provider needs in one place easy charting for patient care

Nachteile:

Difficult to start learning it takes time

Asghar
Physician in USA
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Suboptimal at best

1,0 vor 8 Monaten

Kommentare: see above.

Vorteile:

Epic's main benefit is the large number of health systems that use it, which makes cross-communication possible. Epic does limit this by making it's product modular, which limits different institutions' ability to communicate. The only benefit to Epic is it's size and number of health systems that use it - so if you work at Hospital X, and move to Hospital Y, the chances that they also use Epic are higher than another software.

Nachteile:

This is not a "patient care" software by design. It is a billing software first and foremost. Instead of starting the software from scratch in the 2000's once it was appearent that EMR's were the wave of the future, they simply piggy-backed what they could (most pop-ups and messages are done by what was originally meant to be error messages for bills). From a patient care stand-point, it is terrible at best. Epic's goal is to cater to administrators, who ultimately choose which EMR options to buy. The latest updates and changes have made for a "cleaner" look while hiding most buttons and options under tabs, making finding different options more difficult. There is a learning curve, but as anyone who has used iOS knows, the interface could be exponentially better. Epic is reminiscent of the 1990's Microsoft Office products that came with every computer and the masses were forced to use it, even though it was subpar by 1990's standards. Epic's philosophy (while under [sensitive content hidden]) is that Epic can do no wrong. While this company is under [sensitive content hidden] (the [sensitive content hidden] of EMR), it will not get better. We need a [sensitive content hidden] of EMR - until then, patients and providers alike must suffer.

Mo
Surgeon in USA
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Epic experience

5,0 vor 4 Monaten

Vorteile:

Easy to use, the care everywhere. Features is very important for patient care.

Nachteile:

Dragon is not always accurate, with many dictation errors

chrys
physician in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

EpicCare EMR- easy patient care management

5,0 vor 2 Jahren

Kommentare: EpicCare EMR has definitely been an upgrade from our previously used EMR. I love the ease of use, the clean and modern design, the ability to customize to my needs

Vorteile:

I love that EpicCare EMR is easily searchable, it provides lots of options for customization, both in terms of utility and view. It also has a sort of memory of your more recently entered orders, which makes it easy to reorder

Nachteile:

Even though EpicCare EMR is searchable, sometimes it is hard to find what you need

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Epic1

5,0 vor 4 Jahren

Kommentare: It is a great software and is highly recommended for all who work in healthcare as it is very advanced

Vorteile:

It is super advanced and is very smart. It has so many features and once learned, is a very high level software

Nachteile:

It’s not the most user friendly as it does require you to complete sims and learning to learn this software

Rebekka
RN in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Epic is... EPIC

5,0 vor 4 Jahren

Kommentare: I have used EPIC during several hospital rotations as a travel nurse. It's always a relief to know I'll have EPIC as it's the easiest computer system I have used.

Vorteile:

Easy to use, quick charting that takes very little effort. Lab results with normal values are fantastic.

Nachteile:

Orders can be difficult to read or find what you expect in the right place. "Expand all" should be default cause there can be a lot of hidden information!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Epic and Epic Rover Review

4,0 vor 6 Monaten

Kommentare: My overall experience has been very good! I really enjoy using epic and have not really had any major problems with it! Any hiccups in the system can be handled by IT very quickly!

Vorteile:

I really like the mobility of using the app. I would like to see the river system improved upon and expanded! Home health is a very large and important aspect of healthcare today, and a lot of clinicians are out in the field and need access to epic!

Nachteile:

Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to search through!

linnie
Nurse Practitioner in USA
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Unnecessary changes

5,0 vor 7 Monaten

Nachteile:

They are constantly making unnecessary changes to the system. It makes usage difficult because you have to hunt for what you are looking for. They change things that just add additional clicks with no actual benefit to the change. It is very frustrating to get used to where something is located and then find it suddenly not there or to find the whole process of getting to what you need has changed. For example my telehealth visits are now listed as office visits and then you have to make 10 additional clicks to make it a televisit and then on you schedule you have to click 10 more steps to make it show as a televisit on you screen so you know if they are coming in or if you are supposed to be calling them. This constant change is VERY aggravating and unnecessary.

Lindsey
Medical Assisatnt in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

still getting use to it

3,0 vor 3 Jahren

Kommentare: we had very lttle training. 2 days and then went live, very little onsite support when we went live. its been 1.5 years still cannot navigate fully

Vorteile:

I like the accessibility to care everywhere can see other docs notes, results, reports at the click on a button

Nachteile:

once you start something you cannot undo it . Constantly making erroneous encounters

Benjamin
Physician in USA
Medizinische Praxis, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Epic is Aweful

2,0 letztes Jahr

Kommentare: Exhausting. Worst system I’ve used for documenting notes and workflow.

Vorteile:

Billing and coding. I believe this is why it was purchased

Nachteile:

Takes forever to document a visit. Too many clicks. Hard stops. Too many ways to do tasks. Workflow is terrible.

Joshua
Physician in USA
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best around, but that isn't saying much

5,0 vor 4 Jahren

Vorteile:

Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile. Clean design and great shortcut utilities

Nachteile:

EMR's in general are not designed by physicians, but for physicians, EPIC is no different. It seems clean, organized and user friendly at face, however, the excessive clicks needed to navigate, the constant updates that change layout and function, and lack of certain functions that you would think should be an integral part make EPIC frustrating. That being said this is not exclusive to EPIC and i would still recommend this program over any other.

MJ
ICC in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Complete Medical Medical Overview of the Patient

5,0 vor 3 Jahren

Kommentare: I like using this software as the roadmap for the entire healthcare institution. This section is not large enough to write about the expansive overview of the healthcare web capability that EpicCare EMR provides for our institution. It is a great evolving product that evolves as healthcare styles evolves.

Vorteile:

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past. It is the one stop shop for all patient complete history, and it is interchangeable with other institutions with the same software. Tip top secure capability and traceable history of patient profile access. Patient linked via MyChart gets a sense of autonomy to manage appointments, communicate with healthcare team and review medical notes.

Nachteile:

It is very busy due to all tiers embedded in the software based on access levels, however, you can get to pic what you choose to see based on your personal workload, or access needed. Ample training is needed and repetitive practice for the non-tech savvy.

Barry
Psychologist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Comprehensive but complicated

5,0 vor 3 Jahren

Kommentare: Overall, it was an excellent communication tool with other parts And providers and customer service representatives of the huge system within which I worked

Vorteile:

There is a tremendous amount of functionality and ability to check various parts of the medical record. It can be set up with drop-down menus that provide frequently used choices in the record. There is the ability to create personalized phrases one can push into a clinical note.

Nachteile:

I do not know if it was a bottleneck with our a team that was to fine-tune the epic product, or whether it was the epic troubleshooting team, but it took a very long time to correct glitches or to add features when there was an update of the program. This may be nitpicking, but for me, it would’ve been helpful to be able to run several different windows side-by-side within a particular medical record, in order to quickly go back and forth either to cut and paste items or two I’ll check on various values or previous interventions in the record over time

Alexander
Clinical Research in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It could be worse

3,0 vor 6 Jahren

Vorteile:

Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts. Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.

Nachteile:

The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.

Noel
Pediatrician in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best of the hospital systems I have used

5,0 vor 4 Jahren

Kommentare: If I were a hospital system picking an EMR based solely on usability I would chose Epic. I have used several other EMR systems at other hospitals and none really compare to epic.

Vorteile:

I like the ease of use overall. Once I had templates set up for my personal use it was very quick and easy to write a high quality note that included stuff that was useful and not just filler. I have primarily used it in the nursery. The app for iphone is by far the best EMR app I have used. It is very quick to log on and allows access to most of the things we need. The only downside of the app is the inability to enter orders.

Nachteile:

While it is very east to use once it is customized, a degree in software engineering is almost a requirement to do the customizing yourself. Fortunately I had help when the software was implemented to get exactly what I want. It would be difficulty for me to change things if I needed to.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EpicCare EMR software

3,0 vor 5 Jahren

Kommentare: Its frustrating at times to accomplish the smallest of tasks or messages. Though it is helpful and easy to communicate if properly used , it is an embarrassment to the creators and programmers whom I've met with personally and were embarrassed to admit they were some of the original creators of the software .

Vorteile:

Its inclusive : people across most facilities can review results, messages, notes, appointments and fyi's it's gotten better at tracking errors when it comes to duplicate charts, appointees, or overall telling you when your wrong

Nachteile:

Very slow, constantly glitching. It takes more clicks to achieve something that should only be done with one to two clicks. So many steps to complete any order , refill or scheduling process or anything else . Constant screen freezing resulting in black screens until the system has cough up with itself . The worst is that its constancy crashing , updating or just not working at all .

Heather
RN in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Generational program

4,0 vor 5 Jahren

Kommentare: It has been a great system to bring the organization together. The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.

Vorteile:

The ease of maneuvering throughout the system. With little education the program was self explanatory. When working in the hospital the different aspects, like the banner help to quickly analyze the patient at hand.

Nachteile:

Certain features throughout different organizations allow for a very general physical assessment. The option available is no change or normal. Example: a person’s normal HR could be a-fib but the option to chose regularly irregular would be considered the normal for the patient. What is needed for any change would be to document the actual sound. Also the charting by exception makes it difficult for other disciplines to know what is really going on.

Julia
RN in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EPIC user

5,0 vor 5 Jahren

Kommentare: Overall, I am happy with EPIC. It made my life much easier then when I had to deal with the paper charts.

Vorteile:

The organization I work at was one of the first organizations that started using EPIC when It became available. The best part of EPIC is that one can easily find all necessary information about a patient. Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc. EPIC is easy to navigate, once one learns the navigation process and EPIC features.

Nachteile:

There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Biggest Tool Used in Healthcare Today!

5,0 vor 4 Jahren

Kommentare: My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.

Vorteile:

What I really like about EPIC is truly how popular it has become and the way it has become a standardized part of healthcare. Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.

Nachteile:

What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Many helpful features but it could be easier to navigate

4,0 letztes Jahr

Vorteile:

I like that Epic offers "Smart Phrases" and "Smart Lists" so you can create phrases or templates for Treatment Plans, Progress Notes, and Discharge Notes. I also appreciate the ability in the "Exercises" flowsheet to populate exercise names and parameters from previous visits into the current visit (which is extremely helpful for PTs, OTs, and SLPs).

Nachteile:

I would have liked documenting on Epic more if we could also use "Smart Phrases" in our daily/SOAP notes because it would make documenting daily therapy notes even faster. I also wish Epic was a little easier to navigate when I was a new user. It took 1-2 months before getting the basics and another few months before I discovered all the features I'd need.

Tamieka
Program Coordinator in USA
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EPIC is one of the most popular EMR systems in Cincinnati.

5,0 vor 6 Jahren

Vorteile:

EPIC is the system that the majority of hospitals and healthcare facilities use in our city. This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites. This is very important for our organization because our providers serve patients at multiple locations.

Nachteile:

This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Epic EMR Review

5,0 vor 5 Jahren

Kommentare: Overall, my favorite EMR system. I have no complaints about it and everyone loves it.

Vorteile:

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Nachteile:

Some functions can be difficult to find and training takes two days at our hospital.

Jessica
Manager in USA
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ability for complete healthcare management via one software is a game changer.

5,0 letztes Jahr

Vorteile:

As both a clinical, healthcare worker and healthcare manager, epic is very much the ideal EMR. Not only is it easy to use and train new staff on but having everything needed for different positions within the clinic and hospital is extremely valuable. being able to customize views for different positions, as well as access levels order writing has been very helpful

Nachteile:

Because epic is so integrated and allows health services to function completely. It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare operation.