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The greatest feature is the ease of access to support customers remotely. There was prerequisites to integrate with our existing platform, it was seemless.
It's slow and clunky, often having trouble launching. Their new Web Monitoring product which replaced Monitis is half-baked and missing features, we are unable to use it.
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In Betracht gezogene Alternativen:
Sehr nützlich für Support-Scenarien und für Menschen, die an verschiedenen Orten arbeiten.
Kommentare: TeamViewer ist eine weltweit führende Softwarelösung, die es Ihnen ermöglicht, sich online mit anderen zu verbinden und Inhalte gemeinsam zu nutzen. TeamViewer wird von Millionen von Menschen auf der ganzen Welt genutzt und bietet eine Vielzahl an nützlichen Funktionen, die Ihnen dabei helfen, Zeit und Aufwand zu sparen. Mit TeamViewer können Sie zum Beispiel Dateien übertragen, Desktop-Anwendungen teilen oder einen Fernzugriff auf einen anderen Computer erhalten. TeamViewer ist schnell, zuverlässig und einfach zu bedienen.
Vorteile:
Mit TeamViewer können Sie zum Beispiel Dateien übertragen, Desktop-Anwendungen teilen oder einen Fernzugriff auf einen anderen Computer erhalten. TeamViewer ist schnell, zuverlässig und einfach zu bedienen.
Nachteile:
TeamViewer hat alles was wichtig ist und konnte keine Nachteile finden.
Wenns funktioniert gut, Probleme schwer zu beheben
Vorteile:
Wenn beim Teamviewer alles funktioniert is es ziemlich gut und kann soziemlich alles was man von einer Fernwartungssoftware erwarten würde
Nachteile:
Geräte sind hin und wieder ohne jegliche erkennbare Gründe nicht erreichbar, Support konnte nicht helfen. Das neue Interface ist eine absolute Zumutung.
In Betracht gezogene Alternativen:
Marktführer- leider zu teuer
Kommentare: Top Lösung aber leider viel zu teuer
Vorteile:
Super Adressbuch; integrierter Chat ist gut gelöst; Anfragen an Kollegen sind einfach möglich
Nachteile:
Viel zu viele Funktionen die eh keiner benötigt; meist erst für teuer Geld zu kaufen und dann irgendwann umsonst
In Betracht gezogene Alternativen:
Teamviewer
Vorteile:
TeamViewer ist mein tägliches Arbeitsmittel. Einfacher lässt sich Remotesupport nicht realisieren.
Nachteile:
Der Funktionsumfang wird ständig erweitert um höhere Preise zu rechtfertigen. Die zusätzlichen Funktionen werden aber nicht benötigt
Lange Jahre treu, leider auf MAC-OS untauglich
Kommentare: Mein Eindruck . Die Grundversion ist auf Windows ausgerichtet. Die App scheint für Mac und Linux nicht nativ programmiert zu sein.
Vorteile:
Verbreitung, Einsatzmöglichkeiten, Hotline, Preis okay
Nachteile:
Das die MAC-OS Version immer wieder Probleme macht
Bewertung des Programmes TeamViewer
Kommentare: Teamviewer ist ein nettes Tool zum fernsteueren von Servern oder anderen Geräten (wie von Freunden z.B. zum aushelfen).
Vorteile:
Ich finde es toll, im gegensatz zu AnyDesk, das man die Monitore auch auf seine Monitore aufteilen kann. Das bedeutet, wenn man z.B. 2 Monitore hat, und einen PC mit 2 Monitoren fernsteuert, dann kann man diese Monitore auch auf die einzelnen Monitore legen.
Nachteile:
Ich mag das mit dem Passwort von Teamviewer nicht so. Da find ich das von AnyDesk mit dem annehmen besser.
Abzocke zu 100%
Vorteile:
Nichts mehr - die nehmen dich aus wie eine Weihnachtsgans und wenn du nicht mitspielst- fliegst raus
Nachteile:
Ich habe Version 10 für über € 1300 gekauft, dann die Version 13 für über €1.300 und dann sollte ich auf ein Abomodell mit mtl 30,- umsteigen. Jetzt bin ich auch Win 11 und jetzt geht gar nix mehr…. € 2.600 für die Tonne! Nie wiede!
Bewertung Team Viewer
Vorteile:
Sehr einfache Verbindung zwischen 2 Geräten möglich. Es können auch mehrere Teilnehmer gleichzeitig verbunden sein. Fernwartung auch mit Smartphones möglich.
Nachteile:
Keine Audio-Kommunikation möglich. Kein Tool für Zeichnen/kein Whiteboard. Sehr gute Internetverbindung notwendig.
rechnung zu spät erhalten, muss jetzt noch ein jahr bezahlen.
Vorteile:
sie funktioniert, sie macht was sie soll. wie andere anwendungen auch.
Nachteile:
das man keine Info erhält das sich die Laufzeit um ein Jahr verlängert und dann man einfach Pech gehabt hat.
Weiterempfehlen
Vorteile:
Benutzfreundlichkeit und die Qualität der Verbindung
Nachteile:
Es fällt mir jetzt nicht ein, das Software gefällt mir allerdings sehr gut
Praktisch
Kommentare: Mein Gesamteindruck ist durchaus positiv, da ich keine großartigen Beschwerden habe und leicht damit zurecht kam.
Vorteile:
Es gefällt mir sehr gut, dass man einfach und schnell einen Mitarbeiter auf den Computer schalten kann.
Nachteile:
De App wird mir nur klein als Icon auf dem PC angezeigt und nicht als ganze App. Das kann aber auch nur ein Einstellungsfehler von meiner Seite sein.
Reliable Remote access with room for improvement
Kommentare: My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.
Vorteile:
The seamless and intuitive remote access made collaborating across distances effortless.
Nachteile:
The occasional connection drops can be frustrating during critical remote sessions
Antwort von TeamViewer
vor 4 Wochen
Hello Neelam, Thank you so much for your review. We are delighted to hear that you found our interface user-friendly, and the connection seamless and intuitive, which enhanced collaboration with customers and peers, resulting in a positive overall experience. We regret to hear that the connection sometimes fails. In such instances, we suggest restarting the software or, if possible, even the Wi-Fi to re-establish a more stable connection. We wish you a nice day. Valeria/TeamViewer
In Betracht gezogene Alternativen:
Great for customer support!
Kommentare:
We are using this all the time for support to our customers.
Installed on around 500 clients and using it daily.
Never any problems.
Vorteile:
It works on every platform. It's fast. Filetransfer works good.
Nachteile:
Could be easier to share the connections in a team. The connections should be for the whole company or for groups by default, not needed to share from one user to all otehr users.
Antwort von TeamViewer
vor 4 Wochen
Hello Johan, Thank you for reviewing TeamViewer and sharing with us a wonderful remote support experience! We feel delightful that you enjoy the TeamViewer's cross-platform flexibility, performance and reliability on a daily basis. Wish you a continued excellent journey with TeamViewer and Happy Connections! Best, Ying/TeamViewer
O.K. Software
Kommentare: It definitely has good qualities, but the fact that it kept losing it's connection was very frustrating....I have never had this problem with any other remote access software.
Vorteile:
It was easy to remote in, but constantly crashed.
Nachteile:
It crashed way to much and I had to keep relogging in.
Solve everything in easy way.
Vorteile:
This system is really easy to use and i have a really friendly interface & Installation and setup also simple and quick . Anyone can easily get and work on this . Mostly I'm really impressive about the system security because it use Two-Factor Authentication and specifically with encryption. This can be Use in any platform and performance is also really good and its high speed connection. In here we can fully control the device and at same time we can transfer the files easy. This is good for both business and personal use and its free for personal use with some operating systems and also its with reliable purchase plans.
Nachteile:
Mostly its high cost for the business plans such as beginner business. Main issue is hackers can easily attack the user system with this . Teamviewer is really depending on the internet, some times it will be a issue with the low internet access peoples, it need higher performance and it will slowdown the low end Computers.
Antwort von TeamViewer
vor 3 Monaten
Hello TeamViewer user, Thank you for sharing the excellent review about TeamViewer! We are thrilled that you like the interface and installation of TeamViewer! Additionally, we would like to highlight our commitment to the security and privacy of remote connections. Please ensure that TeamViewer is on the latest version on both sides of the connection. If you would like to share more feedback about the TeamViewer interface and experience, please visit the TeamViewer Community - https://community.teamviewer.com/! Hope to see you in the Community soon! Best, Ying/TeamViewer
Best way to provide assistance to friends and family
Kommentare: TeamViewer is very helpful and save a lot of time when the person we try to help have no skills or are a beginner
Vorteile:
With TeamViewer we can assist our friends and family to solve technical problems without having to guide them with instructions
Nachteile:
There is no serious negatives points, sometimes there is some lags and deconnection but it's related to unstable connection
Antwort von TeamViewer
vor 4 Wochen
Hello Karim, Thank you for choosing TeamViewer as your favourite remote support solution to help your friends and family! We would like to invite you to join the TeamViewer Community - https://community.teamviewer.com for engagement with other TeamViewer users. We hope you enjoy using TeamViewer all the time and see you soon in the TeamViewer Community! Best, Ying/TeamViewer
Using Teamviewer for Remote
Kommentare: Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration is needed. Interface is user friendly.
Vorteile:
It is intuitive and easy to use. It is also more secure compared to other products.
Nachteile:
The licence is rather expensive. Registration process is quite tedious.
The Ideal Solution for the Anticipated Moment
Kommentare: It helps me with technical support and allows easy access to devices without the need to be physically present. It also promotes teamwork by facilitating the creation of future projects, allowing everyone to share their ideas through a single presentation.
Vorteile:
I love using TeamViewer Remote when I need technical help and don’t have someone from the team nearby. This way, it allows technical support to be managed remotely. Additionally, it has made online meetings with superiors much easier.
Nachteile:
I have nothing negative to say about TeamViewer Remote; I find it excellent in every aspect.
Faster than other software
Kommentare: It is not as easy to use as the old version. After updating to the new version, many functions are not as easy to find as before.
Vorteile:
For our office meetings and working from home.
Nachteile:
faster than other software. I can remotely control my office computer when I work from home.
User experience
Kommentare: Awesome and easily file sharing and screen control
Vorteile:
Awesome tool for remote access , file transfer
Nachteile:
Remote access slow and session disconnect
TeamViewer Remote is versatile and powerful
Kommentare: TeamViewer Remote is a powerful and versatile tool remote screen sharing tool which enable Support Teams to access and control user devices. It meets the needs of both individual as well as business users. It's Pros far outweighs its cons, hence it can be considered a comprehensive tool for remote access, support and collaboration.
Vorteile:
TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and versatility.
Nachteile:
Some of the cons of TeamViewer Remote includes cost for business use for commercial purposes, fast stable internet connection is required, security updates are frequent and compatibility requirements.
In Betracht gezogene Alternativen:
Powerful and easy to use, but terrible support and extremely expensive.
Kommentare: TeamViewer used to be a one-time purchase (albeit and expensive one). While TeamViewer was in this state, I used it frequently to access clients computers remotely. However, the minute TeamViewer changed to a monthly subscription, I stopped using it. The $50/month was simply too expensive when other alternatives became available for less.
Vorteile:
TeamViewer's remote access capabilities are quite impressive and secure. Setting it up is fairly simple, and can provide remote screen access and file sharing capabilities. TeamViewer can also be set up to only be run on demand (i.e. for tech support purposes), and to run in "unattended" mode (i.e. to always be running and always allowing remote access). Finally, TeamViewer is free for personal use
Nachteile:
While TeamViewer is free for personal use, any business use requires a $50/month license - which is outrageously expensive compared to other options. One of the most frustrating aspects, during install TeamViewer asks whether it will be used for personal or business purposes. If you select personal, TeamViewer will operate in free mode in perpetuity, however if you accidentally select business, there is now way to revert that to personal. Contacting TeamViewer support is useless, as it can takes days to weeks to hear back from support. Even when paying the $50/month, TeamViewer support is slow to respond, and often times unhelpful in their answers.
In Betracht gezogene Alternativen:
Used daily by busy IT team
Kommentare: Now that a lot of our employees are stuck working from home, we can quickly support them in their PC troubleshooting needs without having to be locally present.
Vorteile:
We have TeamViewer integrated with Ninja RMM and is heavily used daily to support hundreds of remote users. TeamViewer is rock-solid and does the job every time.
Nachteile:
It would be nice to improve the client experience when requesting support from a technician. Perhaps being able to send a link via email to the user would assist the lesser technically capable users.
In Betracht gezogene Alternativen:
Excellent Remote Assistance Tool that also functions reliably as a remote work tool
Kommentare: Overall our experience with TeamViewer has been positive. We began using it as a remote assistance tool for our IT department, and when the COVID-19 crisis hit and we suddenly found ourselves needing to provide a number of our office staff with the ability to work remotely TeamViewer helped us seamlessly provide this ability with any major work on the part of our IT department. Over the 2+ years that we've been a paying customer with TeamViewer we have never had any major issues and will continue to do business with them into the foreseeable future.
Vorteile:
Extremely easy to use at it's most basic levels. When I first started using TeamViewer it was for its quick and reliable ability to provide remote support to a user that only required them to install the program and then provide me with a user ID and password in order to connect with there computer. Our original user case was to access the laptops of employees that were operating outside of our comany's intranet, where we used VNC to provide remote assistance, but eventually we started deploying TeamViewer to all of our computers resulting in our IT team being able to provide assistance from anywhere, but also having a greater awareness of the state of our company's equipment. Thanks to the built in contact list and notes column we no longer need to keep a excel sheet contains all of the computer names, the user that uses the computer, and the software installed on it. Additionally it has made applying updates and ensuring malware protection on all of our devices is up to date extremely simple.
Nachteile:
The one feature that I feel is most lacking from TeamViewer is a connection health indicator. I've had issues experience slow and unstable connections to TeamViewer and the software itself does not have any tools to help diagnose if the issue is between the remote computer and TeamViewer or the local computer and TeamViewer. Additionally when using TeamViewer with Windows servers occasionally there seems to be a issue where TeamViewer will freeze right after the Windows login page with a message about cannot capture screen due to fast switching users that can only be resolved by logging into the server through a different method and restarting TeamViewer. If you are planning on using TeamViewer as your sole source of server management then this might be a issue.
In Betracht gezogene Alternativen:
Must have for team collaborations
Kommentare: Using TeamViewer has saved me so much time, I no longer need to run over to an employees machine when there is a problem, I can simply connect to their device wi9thTeamViewer and see the problem. I'd estimate that it's also saved my business a lot of money, enabling our engineers to remote into machines when they are at home for critical issues, without the need to come into the office. I'd recommend it to anyone, any day.
Vorteile:
The best thing about TeamViewer is it's simplicity. I can open it up, type in the ID and password for my colleagues device, and be connected to their device instantly. There is no messing about with technical configurations, TeamViewer makes connecting one device to another extremely simple, and I love it.
Nachteile:
There isn't much that I dislike about the software, the only issue I could say is that the updates are infrequent, but it's not a big issue since the software has most features you could ever want already.