EventMobi Erfahrungen

Die optimale Softwarelösung für gelungene Online-Events!

Kommentare: Wir haben es mit Eventmobi geschafft einen etablierten Kongress (29 Jahre als Präsenzveranstaltung) ins digitale Zeitalter zu transferieren. Mit dem Ergebnis, dass unsere langjährigen Kunden höchst zufrieden und begeistert waren von Format und Umsetzung und uns auffordern daran festzuhalten.

Vorteile:

Administration von Kunden, Partnern, Dienstleistern und dem Angebot an Vorträgen und Workshops. Einfach, klar strukturiert und schnell lern- und händelbar. Das meiste ist für alle Beteiligten Selbsterklärend und es macht direkt Freude sich mit der Software auseinanderzusetzen. Sie biete eine Plattform und Möglichkeit anspruchsvolle Online-Events wie Fachtagungen- und Kongresse auf ein neues Erlebnis und Level von digitalen Events zu bringen.

Nachteile:

Es gibt ein paar Kleinigkeiten, die Optimiert werden könnten, um sowohl das Backend-User-Erlebnis als auch die Customer-Experience zu steigern. In der Feedbackrunde mit Eventmobi konnten einige unserer Wünsche schon für das kommende Release in Aussicht gestellt werden, weitere sollen folgen!

Toller Support und einfache Bedienung!

Vorteile:

Eventmobi ist eine sehr benutzerfreundliche Plattform. Alle Teilnehmer der Veranstaltung sind gut damit klargekommen. Der Support in der Vorbereitung und während der Veranstaltung war sehr gut.

Nachteile:

Die Plattform war für ein virtuelles Event sehr zufriedenstellend.

Easy to Use for Admins and Users

Kommentare: Customer service was terrific from sales to execution. The software was easy to use for both admins and users.

Vorteile:

Event Mobi was very easy to use and set up for a first time user. It allowed me to update information in real time and eliminate costly printing costs.

Nachteile:

Would be nice if documents could be batch downloaded by attendees.

EventMobi hits the mark

Kommentare: Overall very good. We have decided to go with EventMobi time and again because they are moderately priced and work for our event needs, including badge creation and lead scanning.

Vorteile:

The customer service is the best in the business. Any questions you have, big or small, they will answer in a very timely manner.

Nachteile:

Some aspects, such as editing people, company details, locations, agenda details, etc. can be quite manual and tedious.

Great Event App

Kommentare: Other than some things that can be tweaked the app works great for sharing information with our attendees and keeping track of them. The ability to include profile images is helpful for those attendees the event planners have never met.

Vorteile:

The ease of use, attendee communication options, and the app is continuously being updated and features modified for efficiency when feedback is shared.

Nachteile:

Limited options for polling, gamification, and image importing for sessions.

EventMobi for virtual training event

Vorteile:

Reasonably priced, fairly intuitive to use (end user/attendee)

Nachteile:

Limited customization — and available customization requires additional fees and/or programming skills, need for multiple apps to present

Nothing but perfect

Kommentare: The service team and account managers are excellent. Never had such a quick answer rate in any other software I worked with. Very patient in explaning and also alsways reachable.

Vorteile:

Very easy to use from an acengy perspective but also from the customer side.

Nachteile:

There is nothing is dislike about Eventmobi. The design features for the registration page is limited but we knew this going into the program

EventMobi is a partner in Event Sucess

Kommentare: I will continue to try and work with EventMobi in future. As I named this review, they truly are a partner not just a vendor. I appreciate the entire team from the developers getting the app onto the stores to the team checking in along the way before and even during the event.

Vorteile:

I felt supported along the entire way. I have used other competitive tools on the market and I felt like I was drowning in FAQ's. Even with a semi-technical background when I needed help I could hop on a chat or give someone a call and get a real response and guidance. They are the best team, you never feel like you will just be given a link to figure it out yourself. EventMobi makes sure you have the support you need.

Nachteile:

Nothing really. You can get a little overwhelmed about how to set up your widgets and links but if you are worried you can ask them to look at it and give you their advice.

Positive Experience

Kommentare: I've had a positive experience year over year with EventMobi. The entire team has been a great resource and has been great learning and trying out the new features that are being offered.

Vorteile:

EventMobi was easy to setup on the backend and provided all the necessary resources to be able to utilize all the features. For attendees, EventMobi has been a great resource before, during, and after the conference. The engagement and interactive features are a great tool. We've been able to offer multiple scavenger hunts and networking challenges on the app, which increases engagement among attendees, speakers, and exhibitors/sponsors.

Nachteile:

Tried the name badge feature, as we were utilizing the exhibitor lead retrieval, and found that we should have printed through the EventMobi printer option. We also linked RegFox with EventMobi and found their were several glitches during the syncing. Thankfully our support rep was able to assist us through the process.

EventMobi App for 1 Day Conference

Kommentare: We have used the Eventmobi App for past 5 years for our yearly conference. This has allowed us to get away from printing any copies of materials for the attendees which has many advantages such as: better for environment, not lugging large packages to event and breaking down the event at end of day is much easier.

Vorteile:

The ease of building the app on your own and the customer support for any issues along the way.

Nachteile:

Attendees sometimes struggle with logging into the app because have forgotten password. Password reset often goes to spam or doesn't work.

EventMobi is my favorite event app

Kommentare: The EventMobi team is amazing which is why we keep coming back to the product. We get excellent support and the app is really easy to use!

Vorteile:

I love how customizable the app is and the interface is super easy to use for participants!

Nachteile:

I wish we could set room limits within the app because it would help us manage flow.

Good platform, great customer service

Kommentare: We have drastically reduced our paper agenda print outs by using the app for the agenda. This also helps in our last minute changes. We are still looking for increasing the ROI for any sponsors who want to further utilize the app. Any time I have an issue or I'm curious about another event's app, my CSM is more than happy to walk through with me. Love that it is almost always a call instead of a link to a help page.

Vorteile:

EventMobi's integration with Swoogo is definitely a high point. We also like the basic functionality and look forward to expanding our app for increased use.

Nachteile:

The "onsite"/ lead capture app should not be a secondary app that my exhibitors have to download in addition to my event app. With the unique identifier for each user, it should be possible to partition the event app to include the lead capture for only those people designated as exhibitors/sponsors.

Robust, scalable and reliable

Kommentare: Easy to work with and a legendary helpdesk/ accounts team

Vorteile:

Met challenges of high volume of users and sessions with no issues. Easy to use and configure.

Nachteile:

Any issues arose when we were making changes that we atypical for the standard events use cases

Our Experience with EventMobi

Vorteile:

The flexibility of the platform and the responsiveness of the Support Team

Nachteile:

We'd like to have different formats of calendars for our multiple day events.

Event Mobi - A Great Tool for your Event Toolbox

Kommentare: Wonderful!

Vorteile:

Everything. Mobile check-in, speaker profiles, agendas, networking. There wasn't anything I didn't like about the app.

Nachteile:

We hade a slight issue with the mobile check-in. For some reason we couldn't get it to recognize some of our exhibitors. I haven't followed through to tech about this yet, but I will.

These guys know their stuff!

Kommentare: Excellent! The team was there to help us at every twist and turn and had a game plan for every scenario when things changed, even the day of the event.

Vorteile:

The eventmobi team was extremely professional and friendly and were there for us every step of the way. They eliminated a ton of stress for us and made the daunting task of doing a live-stream so simple.

Nachteile:

While it is expensive, it is totally worth it if you are going to do a live-streamed event.

Great software with great customer service!

Kommentare: Enjoyed! I used EventMobi once at GO WEST 23. We used it every day at the event, but not before or since.

Vorteile:

Intuitive to use and set up on the back end.

Nachteile:

I would prefer the speaker questions are less clicks away. They were quite embedded and speakers don't have time in their stage time to walk everyone through it

EventMobi is very intuitive!

Kommentare: The software is amazing, but the customer service is beyond amazing! I've done many events in EventMobi for the past two years, and every time I had a question or a glitch, the chat was very responsive. Every single person at the customer service is professional, responsive, friendly and efficient! I would say that customer service is one of EventMobi's biggest strength!

Vorteile:

Using EventMobi is easy and very intuitive. Everyone can learn how to use it! The interface is colorful, easy to work with and very liked by participants.

Nachteile:

It is hard to say, I haven't had any bad experience with EventMobi so far.

App made our conference communications easy!

Kommentare: EventMobi offers solutions for communicating conference information. They have many features that has made our conference run more smoothly and has reduced administrative time.

Vorteile:

*We were able to go paperless - no more bulky printed conference guides. We are able to provide attendees with a schedule, speaker listings, vendors, maps, and more. *The EventMobi template app has enough options that we can customize it to our needs, but is specific for conferences so we are not drowning in options. *The app notification systems is a lifesaver for sending instant announcements to attendees during the conference. *Before we used printed guides and decisions had to be made weeks prior to the conference for printing. Now, with EventMobi, we can make changes during the event and everyone is automatically updated. (Room changes etc). *Tech Support helped us copy over last years app so we didn't have to start from scratch this year, each year it gets easier to set-up. We save lots of time using an app vs. paper guides. *Add on features allow us to customize our app to what we need. * Ask a Question allows the audience to participate in a panel discussion by submitting their question on the app, and a moderator could display the question for the audience to see. Allowed us to get to the real questions from attendees.

Nachteile:

*It does rely on users downloading the app and having access to wifi or wireless data. Some conference centers have poor cell reception. We had issues with some participants receiving notifications if they were in areas with poor cell reception. *Sometimes people with poor tech skills struggle with the app. They have a hard time seeing how the data is interconnected. They want to see an easy "at a glance" schedule, rather than one with all the details (rooms, speakers, etc). *Our event is for teens, and not all teens have smartphones - it does require the use of a smartphone to work.

Using EventMobi helped take our sales meeting to a new level with it's easy to use features!

Kommentare: It provided a nice level of sophistication that our users were not expecting from a manufacturing company. It tied together our company's focus on technology and connectivity to our marketing activities and meetings.

Vorteile:

Between the platform's ease of use and responsive customer service, we had a seamless event app integrated into our meeting. Our team enjoyed how quickly the updates pushed through the app and how easy it was to poll our audiences. We were able to gather critical feedback throughout the meeting as the event progressed. Set up is a snap once you go through the process once and is flexible for last minute updates.

Nachteile:

Even though the software was super easy to use, sometimes modules became a little confusing. A lot of trial and error is needed for first-time users.

EventMobi is the only event app I'll use!

Kommentare: Our clients have come to rely on EventMobi for keeping up-to-date with our event logistics and presentations. And, funny story... a colleague of mine was often complaining that our app needed to be 'improved' - that apps he used at other conferences were 'better'. But he couldn't give me anything objective to work with - his opinions were totally subjective so what could I do? Anyway, turns out the one event that he was always raving about their app switched to EventMobi! :D He still can't give me any objective feedback, but, at least now he realizes that EventMobi IS awesome and all that we need!

Vorteile:

Eventmobi is very user friendly - from start to finish it's intuitive and easy to use - making changes is also easy - everything is fast and customizable - it's terrific!

Nachteile:

Although I don't have a basis for comparison, this was the first event app I ever tried, I can't imagine it being improved upon and have no 'con' at all to mention!

I've enjoyed using it when it's applicable

Kommentare: I have used this for basic event registration and attendee management.

Vorteile:

The product is like many others in it's field. It is easy to use in the right scenario but not all events are created equal so it likes certain functionality for specific event needs.

Nachteile:

I always struggle to find the Goldilocks fit but it does cover most bases and is useful for basic event needs. Additional features are useful if applicable to your event.

I did enjoy the EventMobi experience - great support team!

Kommentare: It definitely supported our event well. I really liked the survey options that were able to capture data from the event

Vorteile:

Live Display, Support Team, built in registration system, aesthetics, branding options, app interface

Nachteile:

Not being able to set overall event time, glitches like outgoing email not personalizing (support team did eventually solve it), formatting of notifications (luckily know a bit of html), having to re-write notifications every time

Using EventMobi is easy and seamless. It's easy to set up events and update when necessary.

Vorteile:

I have control of the information and I'm able to pre-populate communications for my attendees. It was my first time using the gamification option, the feature did exactly what it was suppose to do, give attendees an opportunity to network and move about the event with ease.

Nachteile:

Unfortunately, I don't have any cons about this software, as it's a great resource for both small and large events.

Great app, easy to work with, it looks great; customer service is wonderful. Fair pricing!

Kommentare: Audience engagement, paperless events, great app

Vorteile:

Customer service and the development department are always open to suggestions. You get an account rep. You're talking to actual people. They're very responsive on chat and by email or phone.

Nachteile:

The app is focused on larger events. I wish they would come up with features for one day events of approximately 120 participants. For example the possibility of multiple games/games linked to certain sessions. The possibility of copying an app. Not the content but the formatting... images/color scheme etc.