Syndigo is good at points, but still needs work

Bewertet am 30.9.2019
Verifizierter Rezensent
Account Manager
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A work in progress. I think once they work out some issues they have, it will be a really great tool. I don't see that happening for at least 6-12 months.

Vorteile: It is a great platform to store all product information. You can easily export and import product upload sheets to efficiently fill out information that is needed to publish product. Their customer service is also failrly responsive which is nice.

Nachteile: There are several cons, it seems like this is fairly new and they are still working out the kinks. 1, product image uploads are often messed up because they upload direct to the Syndigo default channel. 2, product are often duplicated when trying to publish to several recipients. 3, there isn't good enough feedback when a product isn't being published and "needs review".

Shotfarm/Timberland

Bewertet am 10.10.2013
Dan G.
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Pro's:
- streamlining the process of distributing assets to retailers
- centralized location
- the majority of the site is fairly intuitive, but there are some areas that I think could be more user friendly for those users who aren't "tech savvy"
- image resize and conversion
- branded website
Suggested Features/Modifications (based on feedback from the field, our retailers, and our marketing team):
- customized thumbnail image for CSV/excel/pdf files
- Add a feature to "attach a file" when sending invitations. i.e. we have a "how to guide" we send out with accounts. Ideally, if there was an option to copy and paste a link into my own email when inviting a new user, that would be easiest for myself and accounts. That was they are not fishing for two emails and occasionally the email from Shotfarm is fed into their spam folder.
- "remove duplicates" button in lightbox (identical file name)
- Admin/superuser would be very helpful to me in managing users - password resets, capability to see and manage all lightboxes and ensure everything stays clean and consistent across our brand
- "export factory" vs "download center" - Marketing team suggested this may be confusing and preferred "download center" because it was more intuitive. Also, if there was a way to remove the "credits" part for those accounts who have prepaid for unlimited downloads, I think that would avoid some confusion on the accounts part.
- add the "next page" button on the bottom of the screen like it is at the top right
- rather than having to hover over the actions buttons in the gallery, use a drop down as we've found users don't even realize there are different links there.
Overall we've had great feedback from our users and are really excited about Shotfarm going forward!

Our Main Content Syndication Platform

Bewertet am 16.1.2019
Mike P.
E-Marketing Specialist - Amazon and Retail.com
Unterhaltungselektronik, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Webcollage is great, we've been with them for a long time now. We have working relationships with a lot of Webcollage account reps that are very positive as well.

Vorteile: The fact I can create content for a SKU and syndicate it out to various retailer websites is the main selling point of Webcollage's solution.

Nachteile: The system is slow on occasion, so when i'm editing a group of skus, it can be very cumbersome and time consuming.

Edgenet Product Content Management Review

Bewertet am 5.12.2018
Yumiko I.
Product Data Management
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: If values entered have some errors, they would show error messages right the way with detail descriptions of what part has to be corrected. It saves us a lot of time.

Nachteile: You have to filter through the searching options to do the multiple part number search, which adds an extra step for people like us who always handle mass products. It would be helpful if we could set a default search option on our own.

Syndigo Item Data Management Works Well

Bewertet am 29.10.2019
Jim K.
Web Developer
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I am very, very pleased with this platform.

Vorteile: I like the filtering features the best. It is very easy to find the item that I need to perform maintenance on.

Nachteile: The only con I can think of has to do with the workflow. After you make any edit or update, you can SAVE but the next action is a bit hidden. The "publish" link is very small and sort of hidden down in the lower right. That should be a colored button to be more intuitive.

Superb Content Syndication

Bewertet am 3.11.2016
Tim L.
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Kommentare: WebCollage helps give our accounts easily syndicated content as well as interactive product demos. These product demos allow customers to get a clean walk around of our products for a more "hands on" type of feel.

Very powerful Item Management Software

Bewertet am 3.4.2019
Verifizierter Rezensent
Web Developer
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I believe this will be a very easy to use software and ease my item management.

Vorteile: I like the ease of searching for item records. The search and display is very smooth.

Nachteile: There could be a more prominent notice that I have a filter in use. That would help me to know to clear the filter.

:)

Bewertet am 11.10.2013
Marscha A.
Marketing
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: fast replies on aswers and friendly service