SimpleConsign Erfahrungen

Good software for volunteers

Kommentare: Our experience overall has been great. The reports are easy to run and the few that we've had to develop have worked well. Even though we use an external credit card processor, the interface with the software is easy to use.

Vorteile:

Our staff is completely volunteer, with the preponderance what is considered "elderly". (I don't think of them/us that way, but chronologically, it's true.) They have used Simple Consign for over a year, now, and have become completely comfortable with it. Most volunteer only one day a week, so the ease of use is paramount.

Nachteile:

We have a monthly sale by color the last 4 days of the month we're open, and the color goes for a single price - there is no way in the software to automate this - it allows for only percentage discounts. With the confounding factors of age and infrequency of occurrence, this has really been our only problem that has not been fixed immediately with the support staff.

Long time simple consign user

Vorteile:

this software is super easy to use you dont have to be a tech genious

Nachteile:

the monthly cost is the worst part of the software

Satisfied

Kommentare: Good experience, although I find simple consign is not updating any of the design flaws or developing more options with the buy outright system. Its been hard to get help from your staff in understanding the software further once we've already signed up

Vorteile:

straight forward and easy to use point of service

Nachteile:

the software needs to also focus on the buy outright option more. The reports are overly complicated and not easy to understand, we feel like the report options are wasted, be great to have a clear and easy End Of Day report. Flaws in the software, for eg, any staff member can discount a purchase at checkout

Worth The Money for Cutting Edge Software

Kommentare: Although it is one of my biggest expenses, I am so glad I chose to spend the extra money. My business runs smoothly and efficiently.

Vorteile:

Ease of use and it is up to date technology.

Nachteile:

Glitches once and a white that effect my ability to ring up customers, but SimpleConsign typically fixes these as quick as possible, which I appreciate.

Love SimpleConsign

Kommentare: Excellent! Love the staff and software

Vorteile:

I am loving SimpleConsign, it has replaced a position that I once had to pay for. It has combined several systems into one and has made my life so much easier!

Nachteile:

The implementation. The interface could be a little easier to use.

Best solution we found - 3 years running

Kommentare: I can't imagine our business model operating efficiently without SimpleConsign.

Vorteile:

SimpleConsign offers flexibility that we couldn't find in other packages we tested. I'm sure everyone who does consignment does things a little differently, and everything we dreamed up before we opened our doors SimpleConsign was able to do right out of the box. Being able to provide a web interface to our consignors has improved our service to them; allowing them to find stock levels, etc. without having to wait for a return call from us.

Nachteile:

I wish there were more ecommerce functionality "out of the box" instead of having to develop our own.

i LOVE Simple Consign!!

Kommentare: I have had a great experience with Simple Consign. Every time I have needed to get help hooking up a printer or had any questions about how to do something, I have always been met with the nicest, (and most patient) people! They never make me feel like I am asking for help with something I should be doing on my own, or that they would rather be doing something else. Simple Consign has a GREAT customer support team! And you can't that about all companies!

Vorteile:

I tested out about 4 or 5 other POS systems before choosing Simple Consign, and the main feature I needed was having a set-up that would link my in-store inventory to my website. I needed a system that would easily allow me to keep my items in sync, and Simple Consign does it seamlessly! Plus after having looked at several other systems, I just liked the look and ease-of-use of the Simple Consign Back Office. Also, I LOVE that all of my info in in the cloud, so if I am away from the office, and need to know something, I can look at it on my phone! So cool!

Nachteile:

Well, in the beginning, it was that it wasn't completely compatible with MAC computers, but they fixed that!! So..... Nothing!

Time Saver

Kommentare: The best part of this company is their support. The staff is always friendly, patient and most importantly, available.

Vorteile:

I used to have to take a picture of a dress, download it to my computer, upload it to our website, write down the description, item number and price. Then when the dress sold, I had to go in and manually remove it from my site. With SimpleConsign, it was just that-SIMPLE! I can use the app on my phone to scan the tag on the dress and take a picture. Everything would automatically go onto my website and then be removed once the tag was scanned for purchase. This saved tons of time and also assured us that anything on our website was still in the store when customers would call or come in to see the item.

Nachteile:

It is not that I didn’t like aspects of the software, it is just that I was used to using my old software and change can always take some time to get used to. I wish I had started with Simple Consign when I first opened.

great asset

Kommentare: Its been a great asset to our company.

Vorteile:

The program is very easy to use and if we get stuck on anything the customer support is great. we always get a quick and friendly response to our questions.

Nachteile:

We have a consignment shop and a regular retail shop all in one. we would like to be able to put the cost of goods in on the consignee inventory, just not the store owned inventory.

User and fan of Simpleconsign

Kommentare: I like the software and the support team.

Vorteile:

Easy to use on all platforms and requires very little training.

Nachteile:

Limited in features when it comes to buying clothing and missing some simple functionality like easily adding a new customer to a sale for loyalty.

Very easy to use and affordable consignment software

Kommentare: Overall we are very happy. As a small store, SimpleConsign has all the features that we need at a price we can afford. The software has been easy to use, stable and support has been very fast to respond to any questions or issues we might have. We can work around the minor issues with little extra effort and our vendors love the real time access to their accounts and the ease of adding inventory. We would recommend any consignment store or vendor mall seriously look at SimpleConsing as their POS software.

Vorteile:

The best aspect of SimpleConsign is the ease of use for both our store and our vendors. It is simple to add/edit/remove inventory or convert vendor inventory if abandoned. Consigner Access allows for direct uploading of inventory into the POS system by the vendor. Having bar codes on items eliminates the majority of errors in recording vendor sales and allows for faster chekout. Vendors do not have to wait until end-of-month accounting is complete to know where there account stands by giving them real time account access. There are a wide range of reporting options allowing the store to be able to analize data to look for trends in sales and types of items being sold. This allows for better staffing allocation and inventory stocking. Sales reports are complete with all the information that accountants/tax preparers need.

Nachteile:

As this software was designed for consignment and we use it in a vendor mall the "Status" field becomes confusing to new vendors when an item changes from "Active" to "Expired". Vendors tend to think that the item is no longer available for sale. When a vendors sales do not exceed their rent and they have to do a "Pay In" the receipts that print out are fortune cookie size slips. A full size receipt should print out as the small ones barely have enough room for credit card users to sign and the vendor copy is even smaller and difficult for them to save for there records. There is no way to edit information once uploaded from the consigner side. This is probably set up this way to protect the store but if a vendor makes a spelling mistake or quantity, price mistake the only way for the vendor to correct is to remove the item and create it a second time otherwise, the store has to do the correcting. There are limited receipt printer compatibility.

Love the software... wish it a few more options and a cell phone app for consignor and business ownr

Kommentare: Much easier to inventory and check customers out. Much easier to manage consignor's sales and payouts than anything other software I researched. Also the fact that it's web based eliminates many reliability issues that can effect other similar systems. Much easier to track sales and trends throughout the day, month and year.

Vorteile:

I love the bar coded price tag system that allows the consignor to enter their items into their inventory themselves. Love the bar code price tags (much more accurate and faster checkout process). Love the online account for the consignors to monitor sales. Love that it is a web based system so we don't have to rely on an in house computer (that could crash). Love that the software is accessible anywhere. This feature is particularly helpful for the business owner who has the capability to check sales reports, etc.. when not at the store.

Nachteile:

There really needs to be a Simple Consign iPhone app both for the Consignors and for the business owner. The current system is only accessible through an internet browser on a cell phone (which limits the size of the pages size and is also very slow). A cell phone app would be very helpful especially when introducing the system to a new consignor. It would also be nice to be able to set a discount on a consignors account (by the day and by the hour) instead of just by the day. It would also be nice if items that are entered into inventory by the consignor would have the exact time they were entered for each item and it wold also be nice if the items that have had the tags printed out were able to be marked somehow so that we could tell were a consignor left off when entering and printing out there tags. When a consignor pulls out: it would be nice if there was a way to classify that consignor as "inactive". It would be nice if consignors who are currently in the store are classified as "active" and those not in the store are inactive. Would also be nice if there was a way to email all of the "active" consignors at once through the software or Cell Phone App (if there was one). When looking up a Sales Report or a Transactions stat it would be nice to have a "Today" button that would take you straight to todays sales and transactions instead of having to go in and pick the beginning date off the pop up calendar and then pick the ending date off the popup calendar. The Cost.

More than I need but everything I want

Kommentare: I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Vorteile:

The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Nachteile:

some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Easy to use tool for managing your consignment store - Best option after researching solutions

Kommentare: We use Simple Consign every day. It's easy to use and makes running a consignment store much easier than trying to keep track on spreadsheets. Other products didn't compare when we were researching a solution.

Vorteile:

- Cloud based makes it easy to access - Easy to use and navigate in the software - Custom Reports are easy to create - Now offers Shopify plugin.

Nachteile:

Could have more frequent updates and new additional features added regularly Printing plugin causes issues from time to time

Simple Consign

Kommentare: Everyone at Simple Consign is very helpful. We always have great customer service and we know that they are trying to fix/change the things we want/need but it isn't always possible.
We also realize that many of our issues are because we aren't consignment but Resale. So there are many things/options/functions that Simple Consign offers that we don't need or use.

Vorteile:

We like the reports but could use more customized reports. We like many of the options but feel a lot of them are not for the sales people and should be manager only functions. We like that everything can be viewed from all locations

Nachteile:

We want to format the tags but can't. Certain things on reports don't make sense and are hard to figure out if you have multiple sites. The customer profiles are too specific to location that info was entered. We want to see everything including loyalty points on the Customer tab not location specific. Every new transaction needs to prompt for new pin number. Can not process 2 credit cards for 1 transaction. Many customers want to use 2 credit cards to make their purchase.

Overall great software

Kommentare: We have had simple consign for years now and love it!

Vorteile:

Easy to use and navigate. Many features we use every day.

Nachteile:

I wish the online integration was better. We canceled our website because they couldn't get shopify to recognize as things were selling in our store

Great Software!

Kommentare: Great experience - the product and customer service is wonderful!

Vorteile:

Very user friendly - visually clear, logical, and well organized. Customizeable - easy to adapt this system to our specific needs, run custom reports, use some features but not others etc.

Nachteile:

Updates often seem to change layout or visual details that seem unnecessary - eg: fade effect on calendar setting, while there are other features we would love to see updates on to improve function eg: ability to discount multiple items at once, but not having to discount the entire sale. Or the ability to see trends of sales data on different time frequencies - monthly, yearly, etc instead of just "all time". However, some changes that we have wanted to see have been implemented, which is wonderful! eg: search function in brands feature. Is there a connection to QuickBooks?

Technical support team is great!

Kommentare: I would recommend Traxia to anyone considering a new system for their consignment store: from setup to day-to-day operations, everything about it worked well for us.

Vorteile:

It was easy to set up, and what questions I had were easily solved by working with the support team. The program is fairly intuitive and easy to navigate with common sense.

Nachteile:

The boxes had too much white space in them, requiring a scroll down (extra step). For example, the new consignor field could be tightened up so that "Save and Close" don't require scrolling down. This came up in other screens, too. The monthly fee to marry with e-commerce sites is very high. However, Traxia operated very well with our link to Shopify.

Best System I've Used

Kommentare: I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company. The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of. I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop. The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever. It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge). The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch. Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

Consignment Software Made Easy

Kommentare: I’ve used Sinple Consign by Traxia for seven years and I love how easy it is to use, and how quickly new employees can learn the system. You can run basically an airport you would like, and the support staff will help you create reports. I also love how quickly the support staff replies.

Vorteile:

Ease of use, custom reports and support. It’s extremely user-friendly, has tutorials for new staff members, and in seven years the system has only gone down twice for a couple minutes at a time . The are a small company, so support is usually immediate, even after hours if it is a high priority issue .

Nachteile:

That it’s not 100% for consignment shops and there’s no pop up notification for expired accounts.

I love Simple Consign

Kommentare: Overall I really liek Simple Consign, Traxia and the tech support so the best especially [SENSITIVE CONTENT HIDDEN]. Hi [SENSITIVE CONTENT HIDDEN]! They are quick to call and quick to get it all fixed.

Vorteile:

It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.

Nachteile:

The reports can be a little hard to manuever sometimes and the cloud printing keeps kicking off the tag printers.

Traxia software review

Kommentare: The experience have been a positive for the most part. The software has been what we expected from the get go and it does help our daily operations to run smoothly!

Vorteile:

I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier. Very good program with tools that can help you analyze your business in a more effective and efficient way!!

Nachteile:

So far the only thing I would like to see improvement in is the IT support response. Sometimes the IT response to certain issues I s longer that what you would expect specially in a retail environment where things happen fast !!!

Great product and outstanding support team

Kommentare: On-boarding and implementation went smoothly, the system glitched a few times but the support team were very responsive and the impact on business was minimal.

Vorteile:

This software easily connects sales data with customer and consignor data making it a great point of sale system. The sales experience for the customer is smooth and quick, and the reconciliation at end of day and payout to consignors is efficient.

Nachteile:

Having a seamless integration with quickbooks would reduce the number of hours required to complete the reconciliation process.

Great Product, EXCELLENT Customer Support

Kommentare: Great team... I would highly recommend to anyone with a consignment shop!

Vorteile:

SimpleConsign was extremely easy to implement and has continued to help my business grow. Their customer support has been extremely helpful whenever I need to figure out how to do something or a small issue comes up.

Nachteile:

They have slowed down their development quite a bit and I wish there were more focus on building out new features for store-owned inventory, reporting, etc.

Review for SimpleConsign Software

Kommentare: Simple Consign keeps track of many aspects of my business and the reports are easy to find and print. I completely recommend this software to any consignment store.

Vorteile:

Simple Consign is very easy to use when inputting inventory. It keeps excellent track of consignors inventory and money earned. The reports are easy to access which is vital to our business. I also love that we are able to add notes to each consignors accounts.

Nachteile:

It would be nice to be able to see the consignors store credit balance along with their cash balance.