Über RoboHead

Alle deine Informationen an einem Ort – verwalte Personen, Termine und Fristen sowie die Überprüfung und Genehmigung der kreativen Ergebnisse.

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Vorteile:

The in-browser usage and cloud storage is unbeatable. There are a lot of helpful tools and info visualization options.

Nachteile:

Sometimes files are hard to find if not properly tagged.

Bewertungen zu RoboHead

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,8
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,5/10

RoboHead hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 112 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (112)

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Nutzerbewertungen filtern (112)

Verifizierter Rezensent
Senior Investigations Analyst in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Marketing Made Easy

5,0 vor 5 Jahren

Vorteile:

I have been using RoboHead for almost 2 years now and I can say without a doubt that this is one of the best marketing management tools out there. It really does provide a clean and intuitive place to manage multiple projects from start to finish and makes viewing each life cycle simple. The reporting feature is fairly robust; however, I am I am able to export data into a variety of places as I also work a lot with other reports in Excel and Access.

Nachteile:

Although the reporting works well enough, there ought to be more flexibility with the data that is used for reporting as well as customizable templates. More often than not, I need to export data into Excel to create customized graphs for use in more finely tuned reports.

Nicole
Marketing Project Administrator in USA
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Software Review

5,0 vor 2 Jahren

Kommentare: RoboHead solves a lot of challenges that we would have if we didn't have a software like this. Our little team of 2 people process and traffic anywhere from 100 to 240 active projects within our RoboHead account at any given time. There is no way that our little team of 2 could keep all of that straight and get half the amount of work done that we do if we didn't have a software that could help us track and automate to help keep those projects moving.

Vorteile:

I like that there are automation features within the software itself. It's very helpful to be able to set something up on the front end and rarely have to adjust once it gets going.

Nachteile:

I with there was more automation. In a perfect world, I would love for a request to get submitted, you look it over, approve it, assign the team, choose all of the templates needed and the system does the rest for you and builds out Campaigns and individual projects. In addition, it adjusts the timelines based on the start date & due date that you indicate and auto adjusts the task durations based on this information and while using the data from the Resource Utilization Chart too.

Michelle
Consultant, Creative Services and Production in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nothing compares to RH for project managment!

5,0 letzten Monat Neu

Kommentare: Extremely satisfied for 12 years now!

Vorteile:

I love the flexibility of this product. We can tailor our forms to fit our own needs. One of the very best things about RH is their Help Desk staff! They are absolutely amazing, extremely responsive and always follow up to ensure you have what you need. I love everything about this system!

Nachteile:

I can't think of anything I'd change about RH.

Rene
Graphic Designer in USA
Immobilien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Graphic Designer point of view

3,0 vor 2 Jahren

Kommentare: I like it despite the glitches I can still work and get the Job done.

Vorteile:

In my end is easy to communicate with agents with their projects.

Nachteile:

RoboHead has glitches that have not been fixed yet, since some of the latest versions. Glitches like missing links Sample: Like when I come from an email link then I click on "REVIEW" I have to click again on "REVIEW" to go to the actual review, also sometimes lags too much that I thought I went to another project and even though I click on the new project, it takes me back to the previews project I was working on. Also, Agents complain about not being able to log in. I don't know exactly why it's happening, maybe because they have poor reception or bad internet location.

Antwort von Aquent

vor 2 Jahren

Thanks for the review, Rene. We've shared your comment about Agent's issues logging in with our Support team and we'll look into potential reasons why. Cheers!

Alan
Alan
Digital Strategy & Analytics Manager in USA
Verifizierter Nutzer auf LinkedIn
, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for marketing and design teams!

4,0 vor 4 Jahren

Kommentare: Good, clean project management

Vorteile:

Easy to use "badges" (like on iOS apps) shows you how many items you're working on, or how many items need to be reviewed. Integrates with email seamlessly. Solid project management platform for design teams or marketers alike.

Nachteile:

EXCEL SPREADSHEETS (if you've ever heard of those) are not supported for Markup View in Review mode! Had to do a double take on that one. Such an intuitive and organized project management tool, except for that glaring oversight.

Emily
Project Manager in USA
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Daily User - Project Management

4,0 vor 4 Wochen Neu

Vorteile:

RoboHead is very easy and intuitive to use. Submit Enhancement Suggestion is the most useful feature because many suggestions are taken seriously and implemented within a timely manner.

Nachteile:

The most difficult aspect of the software is the inability to bulk update projects.

Brian
Director in USA
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An amazing tool and resource for designer project management

5,0 letzten Monat Neu

Kommentare: Just a great tool to keep all of the project components and updates on time. It is also a great connectivity tool that even allows contractors to access just like employees.

Vorteile:

Organized by project - drafts, changes, notes and design team connectivity

Nachteile:

Sometimes if I am including a large attachment as part of my comments or there are a lot of comments. The Save button can sometimes freeze up and you have to start your specific edit all over again

Kimberley
Creative Operations Manager in USA
Medizinische Praxis, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Office Manager Like RoboHead

5,0 letzten Monat Neu

Vorteile:

RoboHead is easy to navigate, I like how the information on a project is easily accessible.

Nachteile:

Reporting is a challenge. I can never figure out what is going to populate.

Pedro
MARKETING DESIGNER in USA
Verbraucherdienste, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best experience

5,0 vor 2 Monaten Neu

Vorteile:

I really like the way everything is organized and how all the team is working together at the same time

Nachteile:

I think I don't have any problem for the moment

Alice
Content Producer in Kanada
Rundfunkmedien, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Pros and cons

4,0 letzten Monat Neu

Vorteile:

utilization. i like to know the capacity and utilization of team member.

Nachteile:

moving a task that is particularly short on Gantt. When you click, it's going to be modifying the task instead of moving it.

Erin
Sr. Account Manager in USA
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customizable Project Management System

5,0 vor 7 Monaten

Vorteile:

Robohead is a very customizable system that can be adjusted to meet the needs of the team. We use the system to oversee all of the projects funneling through our internal creative agency, and it's simple for each account/project manager to customize the views to see only the items relevant to their daily work, but we can see the bigger picture of what our team is working on too. The customer service is excellent - I always receive timely assistance when I chat with the support team, and most of the time they can resolve the issue on the spot. In the event that they cannot quickly resolve the issue, I receive detailed follow-up when they do resolve it. Robohead also listens to their customers through the enhancement suggestions. The release webinars are valuable to learn about the updates and new features that are added.

Nachteile:

There are a few pieces of browser functionality that don't work with RH. Currently there's not a way to duplicate a tab in the browser and get to the same place in RH (this would be useful when cross-referencing job details and reviews, for example) and the "back" button doesn't work either. Neither are deal-breakers, just would be nice to have. It would be nice for account/project managers to be able to organize the "My Work" view for project team members (when multiple tasks for different projects are due on the same day, sometimes there is a certain order that things should be worked on, and that has to be manually communicated instead of something we can organize in the system).

Heather
Creative Team Lead in USA
Baumaterial, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing customer service but missing some features

4,0 vor 2 Jahren

Kommentare: Overall our internal client partners feel that RH gets the job done. We have several older, blue-collar men on our sales and national teams so the user experience and not having an app is a trip up for them (they refuse to use it). Back end is mainly where our frustrations lie with reporting (we have a call set up with customer service to see if we can have a breakthrough there) and not being able to create multiple forms for different types of projects.

Vorteile:

The review tool was a game-changer for our team. Real-time problem-solving has been a huge help for us as well. Anytime we have a question about anything regarding the software we can chat with someone almost always right away without having to go through a phone call or setting up a meeting with an account rep and a customer service person. We also really appreciate that tech support is included in our plan without an additional fee.

Nachteile:

Reporting continues to be a constant struggle for us. I inherited this software which was chosen by a design manager with HEAVY influence from our web developer who has moved to a different role and isn't available to fix these up for us. We have to run multiple reports to get specific numbers (a lot of which has been negated by the monthly email we get from RH so that's a huge help). The user experience is still very clunky especially when compared side by side with competitors (Wrike, WeWork) and not having an iPad or Mobile app is a bit detriment.

Richard M.
Richard M.
Marketing Manager in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Projects are Made Easier with RoboHead

4,0 vor 2 Jahren

Kommentare: I started using RoboHead after I had experience with another PM software (Wrike) which was extremely user-friendly and easy to learn. RoboHead had a little bit more of a learning curve, which admittedly made me a little slow to embrace the software. Since then, I've really come around on RoboHead and found it to be quite useful. I think the software could be a little more streamlined and the UI could definitely use a face lift. I would look at Wrike for inspiration on the UI side, but think that RH is vastly superior on the actual planning/backend side of things.

Vorteile:

I like the organization that it provides for my day to day operations and the ease of reviewing creative.

Nachteile:

The lack of being able to build subtasks under tasks can make things difficult. I think the UI is a little underwhelming, and could be improved to make the product look/feel more advance. Also mobile functionality is a major weakness for a marketing managers who are on the road and not always in front of a computer. I feel severely handcuffed if I have to do anything in RH on mobile. This is probably an issue on my team's end, but sometimes individuals get buried with RH email notifications and can't easily discern priority ones.

Antwort von Aquent

vor 2 Jahren

Thanks for the honest and thorough review, Richard. Your critiques of our UI and mobile experience have been noted and shared with our Product team. Thank you for the input!

Diane
Marketing Traffic Manager in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketing Traffic Manager

5,0 vor 5 Jahren

Kommentare: In my role as administrator and marketing traffic manager, I have used Robohead in all its versions since 2011, while at two different companies. Robohead gives me the tools I need to do my job in overseeing all the department's projects, deadlines, resources, and tasks, from start to finish.
The basic construct of the project is very good. Functionality, we're able to categorize a job as a request or project, and to easily identify whether it's active or archived. All our projects are entered here, and all related files are attached to their projects. The library is a place where we store the most sought-after assets. I customize reports to suit the needs of our three weekly project meetings. Fortunately there is enough flexibility built into the filtering that we can always generate a meaningful report, or at least one that serves as a baseline, a starting point. To me, the key is defining your project fields such that you can sort, filter, and report out on the most important information you manager or associates would ever need.
One of the biggest selling points for us is the review process and its related functionality. It gave us the platform to reach out beyond our internal marketing group to other teams in the company or elsewhere, and to be able to capture everyone's input in one space. The notification process has gone a long way in making Robohead as functionally practical as it is. I think it might still be a little too complicated, but it's an effective communication and audit tool in the system.
No software is perfect, however we appreciate that the developers are continually working on Robohead. What would make the application incredible is dynamic scheduling of some typeWhen schedules get behind, it takes considerable task management on my part to ensure that due dates in everyone's My Work are updated and meaningful. Also, I'd like to see one function return'actual versus projected task due dates.

Vorteile:

Flexibility - you allow the user (administrator) to easily manipulate the system to suit our needs.

Nachteile:

No connection between task predecessors and tasks displayed in My Work. Users don't look at the bigger picture, so if a job is running behind there is no way for them to know that unless they go into the project itself. Most users rely on My Work, and that doesn't always sync up with reality. Requires manual intervention by someone to always be manipulating the tasks.

Marie
Director of media & marketing in USA
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good management system

4,0 vor 2 Jahren

Kommentare: Overall, the experience has been very good. We try to utilize all the options available to us, but probably need to make more time to do so. It is great at keeping us on task. I like the ability to create campaigns.

Vorteile:

I like that all tasks and comments can be kept together, as well as reviews and various versions of reviews. I like the ease of editing online.

Nachteile:

I don't like that only one client can see be on the project. It would be helpful if two clients within the same unit could track from start to finish.

Janet
Communications Project Specialist in USA
Öffentlichkeitsarbeit und Kommunikation, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Powerful, customizable tool to streamline processes

5,0 vor 2 Jahren

Kommentare: Our team is working together more closely, using fewer emails and is working together to solve problems. We hope to use more of the features as we continue to ramp up.

Vorteile:

The ability to customize work flows, plan for resource allocation and communicate within our teams has been wonderful. We're also keeping projects on track and on time.

Nachteile:

Sometimes, too many choices can be hard. It would be great to have an "out of the box" version for the most common notifications for each kind of user. And while having reports and data is super for managers, many of the daily users don't need all of that data. It would be great to have their first experience have fewer bells and whistles, much like the external users - with the ability for the admins to add features as needed, rather than having them have to turn them off. It was overwhelming for some new users.

Angie
Senior Traffic Manager in USA
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Robohead is the best project management tool I have seen in 20 years of project management

5,0 vor 2 Jahren

Kommentare: One of the best overall customer services experiences I have had with any company. Extremely responsive and always willing to help!!

Vorteile:

I love that templates are customizable and tasks for projects are automated to go to the next steps. There are Gantt charts that are so easy to manage and rearrange schedules. I know where all the projects are at any given time based on the schedules and workflows. Customer support is excellent and extremely responsive. Whenever I reach out about any questions, I have a response or answer within that hour. Robohead has also been great when listening to clients and roll out enhancements often.

Nachteile:

There were very minor cons but Robohead has been great with listening to their clients and I have seen many enhancements in this past year to help with some of the minor cons have been.

Jay
Senior Graphic Designer in USA
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Robohead is great solution to creative project management.

4,0 vor 3 Jahren

Kommentare: We were facing a failing software solution and Robohead helped us to quickly get up and running with a PM solution that worked.

Vorteile:

It was very Easy to implement and maintain. Plus the tracking capabilities were awesome.

Nachteile:

Not as customizable as I would like. It was difficult to integrate our custom numbering system.

Antwort von Aquent

vor 3 Jahren

Thanks for the kind words, Jay! We greatly appreciate having ITW Global Brands as part of the RoboHead family! Please don't hesitate to reach out to our Customer Support team regarding any customization issues you experience. We're always ready to help! Cheers! - The RoboHead Team

George
Senior Designer / Project Manager in USA
Unterhaltungselektronik, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Perfect for Creative & Marketing teams, and so much more

4,0 vor 2 Jahren

Kommentare: We are now not only tracking our projects but capturing data that will enable us to report on where energy is spent, plan for resource allocation, isolate mis-spent energies, and bring order to what was once far more chaotic.

Vorteile:

RoboHead is a fantastic tool and I love how much of the power is in my own hands to customize it to fit the needs of our Creative department and our larger business needs. Of particular mention is the phenomenal support, from regular training webinars and online documentation to the live support team who is knowledgable, fast, and friendly.

Nachteile:

There are features I would love to add, but I also know that the RoboHead team listens to their users and incorporates those learnings into future updates. I never feel stuck with the application always being the way it is currently. Their scheduled updates always introduce new, welcome changes.

Antwort von Aquent

vor 2 Jahren

Thanks for the kind words, George! We're happy to have you as a customer and advocate!

Andrew
Production Manager in USA
Versicherung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Project Management and More

4,0 vor 6 Jahren

Kommentare: Robohead not only acts as a solid project management tool, but the benefits of reporting has been instrumental in supporting the need for justifying new staff in addition to demonstrating work volume by department teams and team members. When all embrace the system, it allows for consistent workflow that keeps project moving smoothly. While no system replaces communication, Robohead provides functionality that allows for collaboration, documentation, approvals, archive retrieval, searching and other processes instrumental in a successful workflow. When issues occur, the support team is prompt to respond and speaks in easy-to-understand language to resolve the issue.

Vorteile:

Reporting capabilities Review functionality Having notes snyc with emails

Nachteile:

Customizing Task schedules (adding or removing Tasks and inefficiencies) Having no way to assign delegates for team members during absences

Joshua
Digital Copywriter in USA
Bau, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Way Better than Lotus Notes!

5,0 vor 2 Jahren

Kommentare: It's great!

Vorteile:

The in-browser usage and cloud storage is unbeatable. There are a lot of helpful tools and info visualization options. I really appreciate that the job information fields are customizable by user so I can see my job queue based on the details relevant to me, rather than the default details that someone else has decided are relevant. The robust search features is a major plus for people trying to track down details about an old job or looks for trends among incoming work.

Nachteile:

There are certain aspects that feel unfinished, or at least unpolished. Basic aspects of the interface that you would expect from a browser-based systems to include at the beta stage. Things like being able to open a job in a new tab for easy cross-referencing (instead of having to open a second tab, goto robohead, and then find the thing you want to reference there) or even just opening a job by clicking on it (instead of having the click on a drop-down menu and click on "open project"). Strange things to omit from an other remarkably user-friendly interface.

Antwort von Aquent

vor 2 Jahren

Thanks for the review and input, Josh. Our goal is to make RoboHead as user-friendly as possible, so your feedback has been passed along to the product team. Thanks!

Elizabeth
Graphic Designer in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool for project management

5,0 vor 2 Jahren

Kommentare: Great tool for keeping track of several projects with nice reporting functions. Using RoboHead has allowed us to increase on-time delivery.

Vorteile:

Great tool for keeping track of several projects with nice reporting functions. Using RoboHead has allowed us to increase on-time delivery. Customer service and training is top-notch!

Nachteile:

There are a few manual status-changes that we wished were automated. It would also be nice to show projects with upcoming due dates clearer for status reports.

Alexander
Production Coordinator in USA
Automotive, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for a daily project management use

5,0 vor 4 Jahren

Kommentare: RoboHead is our main project management tool, it is easy to use once you had all your forms set-up. We were able to import all our data from our previous management tool which has thousands of project information since 2001.

Vorteile:

I like the wide arrange of options RoboHead has. We had been using it for a couple of years and still finding new things we can do with it. The file review process is so nice, especially if you have many reviewers, Robohead put all the comments into one file and that help us save a lot of time and be more efficient. You can control all the aspect of the review process on one screen (who has replied, how many comment you had received, due date, reminders, notes, etc.).

Nachteile:

We can't customize how a form result is printed. You get an excel file that has to be formatted and that is very time consuming.

Stephen
Marketing Traffic/Creative Coordinator & Graphic Designer in USA
Bau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Experience has been great overall. Great technical support!

5,0 vor 4 Jahren

Vorteile:

One of the main things about this program that set it apart from others we vetted was the scheduling as well as reviewing capabilities.

Nachteile:

- Could be more robust markup features/tools in the Review (ex: Adobe markup capability) - There are too many ways to do/view the same thing such as say Setting a Task status, this becomes confusing to a lot of users because the mark a review complete and think that they have completed their task but they still need to clear their task as a predecessor - The Tabs on the left (ex: Campaigns, Notes, Reviews) should be customizable viewing like other columns - The Priority list View in My Work should have dynamic column headings to sort tasks by due date like it is able to do in Sort ListView not just dragging and moving tasks into position

Corinne
Production Manager in USA
Kunst & Handwerk, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love Mr Robo!

5,0 vor 2 Jahren

Kommentare: Truly nothing negative. A few years ago you changed your platform which required alot of work on us users. That was the toughest thing to swallow.

Vorteile:

Ease of use, connecting partners in one place, building complex processes, tracking reviews, holding partners more accountable. Also the customer service is OUTSTANDING! Webinars and the amount of prerecorded training available online is a valuable resource.

Nachteile:

I really don't have complaints. The set up does take time. Developing forms specific to each job type and then tailoring workflow processes to match.