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Über When I Work
Der einfache Weg, um mit deinen Mitarbeitern zu planen und zu kommunizieren. Spare viel Zeit und reduziere Fehlzeiten. Kostenlos für bis zu 75 Mitarbeiter.
The biggest attraction to this platform was the low price point.
Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.
Nutzerbewertungen filtern (1.140)
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Nutzerbewertungen filtern (1.140)
Its saved me a lot of time
Benutzerfreundliche Plattform
Vorteile:
Es erleichtert die Schichtplanung und die Zeiterfassung, indem es eine recht benutzerfreundliche Plattform bietet, auf der die Mitarbeiter ihre Verfügbarkeit einsehen und Schichten flexibel verwalten können.
Nachteile:
Schwierig ist es, dass die App bei größeren Teams oder komplexeren Schichtplänen manchmal unübersichtlich werden kann, was die Verwaltung erschwert. Außerdem sind bestimmte erweiterte Funktionen nur in den kostenpflichtigen Versionen verfügbar, was zusätzliche Kosten für Unternehmen bedeutet.
Antwort von When I Work
vor 6 Monaten
Hello Nele, Thanks for writing us a review! We're happy to hear you are enjoying the app, and we appreciate your feedback!

it is ok to use
Kommentare: As an employee, it was okay to use and made it easy to have conversations about work or other matters. I did not have any issues to use it
Vorteile:
It reminds me of my shift that I like and it's easy to remember. If there are any changes to the information regarding the work, it notifies me quickly.
Nachteile:
It frequently reminds me of something I don't like. Sometimes, if the owner doesn't change or remove me from a shift, it keeps emailing me about it.
Antwort von When I Work
vor 6 Monaten
Hi Saemi, thank you for taking the time to review our app!
In Betracht gezogene Alternativen:
When I Work Review
Kommentare: Overall, employers and employees appreciate the ease of usage and simplicity.
Vorteile:
I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.
Nachteile:
Sometimes there is a lot of detritus and repeated shifts that shouldn't be.
Antwort von When I Work
vor 3 Monaten
Hello Heather - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise and feedback!
Simple but limited
Kommentare: We didn’t use it long, we switched to Connecteam
Vorteile:
Local and online access along with customization
Nachteile:
Very limited and had no integration with Gusto
Antwort von When I Work
vor 2 Wochen
Hi Richard, Shanyce here from When I Work. Thank you for leaving your feedback. We are sorry to hear that our app did not work for you. Please don't hesitate to reach back out and submit a ticket https://help.wheniwork.com/submit-a-ticket/ if you choose to work with us again! Kindly, Shanyce
Very easy to use, with all the features we need
Kommentare: We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement for us. We like that employees can easily see their schedule in their own timezone, and request to swap shifts with each other.
Vorteile:
Clear and easy to use, much better interface than its competitors, easy to review timesheets and organize schedules. The colour-coding lets everyone see their own shifts at a glance, and managers can easily spot any gaps in the coverage.
Nachteile:
When scheduling, repeating shifts can be a little clunky and isn't the best UI. But it's overall fine to set up a schedule with recurring shifts.
Antwort von When I Work
vor 6 Monaten
Hello Heather, thanks for writing us a review! We're happy to hear you are enjoying the app! We'd like to help resolve any issues that you are experiencing with repeating shifts - if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!
LV loves WIW!
Kommentare: WIW is great! I would and have recommended over and over. I've used multiple scheduling software. WIW is hands down the best!
Vorteile:
I like the web based system. I love the instant changes are communicated. I love the color coding of roles and the budgeting features on the schedule.
Nachteile:
Reports are confusing. There should be more premade reports to choose from. I HATE that we can't report an absence without removing the employee from the schedule. When reported absent - the employees shift should be removed from the schedule as well as the labor hours.
Antwort von When I Work
vor 11 Monaten
Hi Felicia, Shab here from When I Work. We really appreciate your wonderful review! We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you. Warmly, Shab
It's just fine
Kommentare: It has been fine but not great. For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for people to learn and difficult for people to assimilate into their daily routine because of how complicated it is.
Vorteile:
It allows you to set up a schedule and color code it however you need it to best view it. It has a message feature in the time off request so that there can be a history of a conversation about the request.
Nachteile:
Manager time off requests are automatically approved instead of needing to be approved by another manager or at least approved after created. This means that someone who needs the Manager status to create the schedule but is not the overall supervisor in charge of scheduling can't use the time-off request function. Time off requests can't be changed, only deleted and re-added. Why? Everything is generally more complicated than other similar scheduling software. I cannot copy and paste a range of shifts only individual shifts. Each time there is an update to the schedule made by another person you have to reload the website, which generally loses what you were doing, but this also leads to issues where employees who have the website up and are working on their schedules will not know that there are changes being made to the schedules. So two people could be changing things at the same time.
Antwort von When I Work
vor 6 Monaten
Hi Justin, Shab here from When I Work. Thank you kindly for your detailed review of our app and for sharing your thoughts and insights. Our Customer Care team would be happy to help you out with any issues you may have run into while using When I Work. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you again for taking the time to write us your feedback as we love learning how we can improve! Warmly, Shab
In Betracht gezogene Alternativen:
When I Work- the good and the bad
Kommentare: Good platform but needed more versatility
Vorteile:
The scheduling module had good templates and an easy setup for documenting pto
Nachteile:
The platform was limited for employee documentation
Antwort von When I Work
vor 3 Monaten
Hi Ashli, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
In Betracht gezogene Alternativen:
Easy program to use
Kommentare: Used it to manage 30 employees schedule for animal care.
Vorteile:
Easy app based program that is very user friendly
Nachteile:
This program has been easy to use. The feedback from the help has been good. May be nice to have settings that can be changed in part of the program and not other parts as we have several departments use it and it would be nice to be able to change things per deparment
Antwort von When I Work
vor 3 Monaten
Hi Tessa, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
In Betracht gezogene Alternativen:
Great software for scheduling of work
Kommentare: It was a great product, very useful, clear layout and great features.
Vorteile:
Scheduling feature was very good, we could see very clearly availability of each employee and their schedules of work.
Nachteile:
It did not link directly with our bookkeeping software.
Antwort von When I Work
vor 5 Monaten
Hi Daniel, Shab here from When I Work. We're delighted to see that you have enjoyed When I Work! If you had any questions that we can help you with, please submit a ticket to us directly at https://help.wheniwork.com/submit-a-ticket/ and we'd be more than happy to assist you. Thank you! Warmly, Shab
When I Work is a great value and great tool for small businesses and large businesses alike
Kommentare: Have had a great experience with When I Work, it’s helped the team to be more efficient as a collective
Vorteile:
I like that it’s free for up to I think 50 employees. With all the features it presents it’s a great product
Nachteile:
I haven’t run into any complaints as of yet.
Antwort von When I Work
vor 3 Monaten
Hi Tenae, This is Dawn from When I Work. Thank you so much for taking the time to leave such an in-depth and honest review. We truly appreciate your feedback—it means a lot to us! Take care, Dawn
When I Work — our best HR rep
Kommentare: We have loved our experience so far with When I Work. It reduces the time and effort our senior staff have to spend verifying that each location is being properly staffed. It also provides us with the means to anticipate and identify potential problems before they materialize by reviewing attendance trends.
Vorteile:
When I Work was an answered prayer for our personnel department. We recently underwent a large expansion that added several employees, contractors, and locations. By shifting to When I Work, we have been able to eliminate the need for a separate staff member to oversee employee attendance and productivity. Prior to implementing this, just checking in with each of our site managers took up most of the mornings. Now, within five minutes we are able to get a complete view of where our company assets are at any given time.
Nachteile:
The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general. We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets, time off requests, etc. However, the majority of our employees—including all of the “good ones”—have come to accept that this measure of accountability benefits not only the company but them personally.
Antwort von When I Work
vor 6 Monaten
Hey Nick, Thank you so much for taking the time review When I Work. We are glad to hear that using When I Work has helped save you and your team time with overseeing employee attendance as well as helping ensure each location has been properly staffed! If you have any question please don't hesitate to reach out to us by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!
When I work is brilliant!
Kommentare: We love when I work! It's user friendly has everything your business needs and worth every penny!
Vorteile:
Everything is easy to use and schedule, everything being on one app and on the go is what we need in todays time being fast paced!
Nachteile:
Making sure I copy schedules and publishing instead of it doing that immediate.
Antwort von When I Work
vor 10 Monaten
Hello Kristin, Sarah here from the Care Team at When I Work. Thank you for taking the time to review the When I Work app and provide your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing support@wheniwork.com if we can ever assist with anything else. Take care! Best, Sarah
In Betracht gezogene Alternativen:
Works Well Enough
Kommentare: Overall it worked well for our first digital time clock. However as the price increased and the features become less focused on what we needed, we moved on to other programs. For retail or part-time employees this could be very useful.
Vorteile:
It is easy to sign up for and simple to manage. The cost is very low and usually has a free trial before you buy.
Nachteile:
The updates kept causing issues. Employees interface on a computer had to consistently be signed in again. The Kiosk feature needs improvement.
Antwort von When I Work
vor 12 Monaten
Hi there Catherine, Ky here from the Customer Care team at When I Work. I'm following up to thank you for taking the time to write this detailed review. We're sorry to hear that the updates cause your team issues and as much as we'd love everything to work out for all workplaces, we definitely understand needing to find the best fit for your individual workplace. If you have more specific feedback you'd like to share please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ We'd love to hear more about your experience! Thank you for trying out When I Work, Catherine! Warm regards, Ky
Good Software
Kommentare: Use to schedule multiple divisions for transportation company. Makes things very easy to see.
Vorteile:
Easy to use. Simple to set up. Easy to see everyone at once
Nachteile:
No issue with When I work it is very easy to use
Antwort von When I Work
vor 7 Monaten
Hi Adam! Thank you for utilizing When I Work and for reviewing our application. We love hearing from you.
Happy Customer
Kommentare: My overall experience with When I Work was pretty good.
Vorteile:
What I liked most about When I Work is that it's great for a start-up company.
Nachteile:
What I liked least about When I Work was that employees could go in and enter their own time worked.
Antwort von When I Work
vor 3 Monaten
Hi Sharonda, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! We're glad to hear you've has a positive experience!
Everyday User
Vorteile:
I can see when other employees are working
Nachteile:
Sometimes wish I had a more condensed version of my schedule to view
Antwort von When I Work
vor 6 Monaten
Hi Rachel, Shab here from When I Work. Thank you kindly for your wonderful review! We appreciate the feedback as well, as we are always looking for ways to improve the app. Thank you for being en everyday user of When I Work! Warmly, Shab
Easy and users friendly
Kommentare: Very simple to use, I am not very experienced with all the online technology but this one was very easy for me.
Vorteile:
Perfect for online scheduling. Compunction with other members very helpful
Nachteile:
Update email for all the new technology they add would be very useful
Antwort von When I Work
vor 5 Monaten
Hello Sahar, Thanks for writing us a review! We're happy to hear you are enjoying the app!
LOVE LOVE WHEN I WORK
Kommentare: My overall experience was perfect I was able to achieve all goals set out with this product
Vorteile:
The easy to use sytem, is cheap and able to integrate with multipe payroll applications
Nachteile:
not much that I can recall not liking other than the information piece of imputting the schedules which cannot be avioded
Antwort von When I Work
vor 4 Monaten
Hi Vanashia, Thank you so much for taking the time to review our app. We are so happy to hear that you have had such a positive experience with When I Work and that it is easy to use. We are glad you are taking advantage of our payroll integrations as well. It's a pleasure to serve teams like yours! Best, Hannah
Still a Good Program, but Needs to Upgrade
Kommentare: They have an amazing customer service team who was always there for us. Overall it was a good program to help with scheduling but needs a more user friendly upgrade. Visually, average, looks a little outdated.
Vorteile:
I liked the app, works really well. I also liked the message board to make announcements and communicate to the team.
Nachteile:
The features seem a little archaic compared to a lot of the programs available today. Higher price points and lack of features when compared to similar options.
Antwort von When I Work
letztes Jahr
Hey Kurt, Kib here from When I Work. Thank you for sharing this feedback. We're always continuously looking to find ways and improve the client experience. If there's a particular part of the app that we can address we'd love to hear from you by submitting a ticket: https://help.wheniwork.com/submit-a-ticket/. We'd be glad to further enhance the experience for you and your team members!
When I Work is great
Vorteile:
Out of all scheduling apps I've used in multiple jobs, this one is by far the best.
Nachteile:
Some features that I WOULD use are paywalled behind other features/services that I have no interest in
Antwort von When I Work
vor 6 Monaten
Hi Ian, Thanks for taking the time to provide your awesome feedback on your experience with When I Work.
Kennedi Leever Review WIW
Kommentare: I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how to use the app.
Vorteile:
I like the functionality and overall design.
Nachteile:
I like least the amount of glitching inside the app.
Antwort von When I Work
vor 11 Monaten
Hi Kennedi, Shab here from When I Work. We appreciate you taking the time to write us a wonderful review. If there are any specific issues you are encountering or questions you have, please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you for using When I Work. Warmly, Shab
It’s Just Fine
Vorteile:
Alerts about incoming shifts and announcements in a timely fashion, allows for the creation and management of scheduling with all the needed essentials
Nachteile:
Nothing really stands out creating for a generic service but fulfilling the job slightly above the competition
Antwort von When I Work
vor 5 Monaten
Hi Kevin, Shab here from When I Work. Thank you so much for writing us a review! We are so happy to see that you are enjoying When I Work and its many features. Thank you for being a valued customer! Warmly, Shab
3 functions in 1 app
Vorteile:
I consolidated clocking in, scheduling and team communication in one platform instead of three!
Nachteile:
That I can't start unique conversation threads for every topic that we need to communicate. We have our staff comment so we know they've read it and we have to keep adding it onto an existing thread....makes it confusing
Antwort von When I Work
vor 11 Monaten
Hi Stephanie, Shab here from When I Work. Thank you for your wonderful review of our app! We'd like to take a closer look at the WorkChat issue you are experiencing, if you can please submit a ticket at: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you for using When I Work. Warmly, Shab
When I Work
Vorteile:
Easy scheduling process. No hassle at all.
Nachteile:
There is nothing to like about this service.
Antwort von When I Work
letztes Jahr
Hi Kendrick, Farrah here with the Care Team at When I Work. Thank you for reaching out and providing your feedback! One of our goals was to make scheduling easier and it is terrific to know When I Work is helping your team! If there is anything we can assist with, please reach out. Have a wonderful day! Kindly, Farrah