--- description: Detaillierte Informationen über My LiveChat zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: My LiveChat Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [My LiveChat](/software/120249/my-livechat) # My LiveChat Canonical: https://www.capterra.com.de/software/120249/my-livechat Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/120249/my-livechat?page=2) > Einfache, saubere, schnelle und nutzerfreundliche Live-Chatlösung. > > Bewertung: **4.3/5** von 13 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet My LiveChat? Unternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 13 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CuteSoft Components - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 99,00 CA$ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Verfügbare Länder**: Kanada ## Funktionen - Autoresponders - Berichterstattung / Analyse - Echtzeit-Chat für Kunden - Kundenspezifisches Branding - Mobiler Zugriff - Proaktiver Chat - Transfer / Weiterleitung - Transkripte / Chatverlauf ## Optionen für Kundensupport - 24/7 Live-Support ## Category - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) ## Alternativen 1. [WhatsApp](https://www.capterra.com.de/software/180345/whatsapp) — 4.7/5 (16331 reviews) 2. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24071 reviews) 3. [Text Request](https://www.capterra.com.de/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1719 reviews) 5. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1758 reviews) ## Nutzerbewertungen ### "Affordable Option for Live Chat" — 5.0/5 > **Md Sazzad** | *6. Februar 2022* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: MyLiveChat is a powerful, yet easy-to-use live chat tool for your website that actually increases conversions. It has a nice balance of features, the service is reliable, and its customer support teams are extremely responsive to any inquiries. When you keep your chatbox on the side it's easier to get back onto it when you need to, so you can spend more time talking with clients. The customized messages for before and after chatting can be set up to match any language of your choosing. If English is the default on your server, you can still change the wording to use French or Spanish. > > **Nachteile**: There are a few things about the UI design of the app that make it difficult to use. If you have a lot of people signed up, the company will only allow a certain number in at the same time. > > Some features needed to improve to make this live chat more user-friendly. ----- ### "Determined Live Chat Approach" — 5.0/5 > **Nickis** | *6. Mai 2024* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: My LiveChat has made chatting swift, and there are remarkable response team from the app. > > **Nachteile**: My LiveChat has all inclusive measures in making live communication solid. ----- ### "No Training or Support, Rude Customer Service" — 2.0/5 > **Verifizierter Rezensent** | *6. August 2019* | Finanzdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It's a cheap, easy-to-implement solution to provide a chat function on our website. > > **Nachteile**: There is no "bot" function with the option for automatic replies when employees are away. The software isn't very self-explanatory for new users, and to quote their customer support team, they "do not offer any training." > > We have repeatedly requested training and assistance to get our team up to speed on how to use this product and been told by customer support that there is nothing they can do to help us since they do not offer training. We've requested to speak to someone on the phone and been told that they do not offer phone support. We've requested to speak with a manager and been provided an email address for some representative and he has not replied to two of our emails over the last three weeks. When we returned to the chat function on the site to alert customer support of this, they were extremely rude and unhelpful. ----- ### "An amazing way to connect with clients\!" — 5.0/5 > **Verifizierter Rezensent** | *19. Mai 2018* > > **Vorteile**: Mylivechat is simply the best chat software you can find. It enables me to not only greet clients as they enter my website but to work with them as well. > > **Nachteile**: It could use a slight update in aesthetics but is so user friendly that doesn't really matter. It works very well for me\! ----- ### "Best tool to use for real time chat" — 4.0/5 > **John** | *24. Mai 2021* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The tool has the feature of chatting with my customers at a real time and thus enables me to run well my company > > **Nachteile**: Truly the tool has many features that satisfy my needs to run by business thus i can only recommend it > > The tool my livechat is helping me since i discovered it as now i can communicate easily with my customers ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/120249/my-livechat?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/120249/my-livechat) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Strukturierte Daten