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Über Paychex Flex

Verwalte die Online- oder Inhouse-Gehaltsabrechnung und spare bei der Zeiterfassung, Berichterstattung und Gehaltsabrechnungen.

Erfahre mehr über Paychex Flex

Vorteile:

Representative was exceptionally professional and responsive and the ease of use of product.

Nachteile:

My only complaint with Paychex Flex is that the retirement component is still transitioning over from Classic and it is taking a long time.

Bewertungen zu Paychex Flex

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
3,9
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

7,5/10

Paychex Flex hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 1.652 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (1.652)

Shawn
Shawn
IT Architect
Verifizierter Nutzer auf LinkedIn
Computer-Vernetzung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Stalwart Payroll Software for Small Businesses

4,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Steven R
Steven R
Director of Business Engagement in USA
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Calm in a sea of changing regulations

5,0 vor 3 Jahren

Kommentare: We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.

Vorteile:

The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.

Nachteile:

At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.

Lillian
Lillian
Human Resources Generalist in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It is very easy to use and has great support

4,0 vor 2 Jahren

Kommentare: Since then, many businesses have approached me about switching, but I still haven't found a good enough reason to abandon Paychex Flex. It's simple to use, produces excellent results, and supports my needs promptly. The direct deposit and web portal make payroll simple. It's easy to learn and adapt to the system. Timely reports can be simply integrated with other bookkeeping software.

Vorteile:

In 2017, at the advice of our Accountant, we began using Paychex Flex. I was hesitant because I was the one who always handled payroll through our company's accounting program. But Paychex Flex is so straightforward that I can't imagine ever switching from it to some other payroll system.

Nachteile:

The ability to write notes on an employee's paystub; for instance, a place to mention what the bonus is for when it is given; this would be helpful.

Sydney
Personnel Coordinator in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Payment Management Software

5,0 vor 3 Wochen Neu

Kommentare: Really enjoyed this payment management software compared to others I have used. Easy to use, clear presentation of information and updated interface.

Vorteile:

User interface was friendly to employee and employer. Great function options.

Nachteile:

Inability to view overall breakdowns for each paystubs instead of having to view each individually

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Useful application, but room for more flexibility

3,0 vor 4 Wochen Neu

Kommentare: Overall I think it's good, but of course there is room for improvement on how flexible it really can be for users.

Vorteile:

My favorite thing is that I can see all my tax forms on Paychex, that way I don't need to worry about losing my papers or asking someone for another copy.

Nachteile:

I don't like that it limits how soon you can clock in and out. Sometimes I go on my break, but minutes later they ask me to come back and help someone else. But because you have to wait a bit before you can clock back in, it blocks you. Or at least that has been my experience.

Michelle
Purchasing in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paychex Flex

5,0 vor 3 Monaten

Kommentare: Our company uses this platform for our paystubs.

Vorteile:

The ability to be able to see my paystubs anywhere and at anytime.

Nachteile:

There isn't really anything that I dislike about Paychex.

Cheryl
Payroll Coordinator in USA
Luxusgüter & Schmuck, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Effortless Payroll and HR

5,0 vor 4 Wochen Neu

Kommentare: Overall, my experience with Paychex Flex was positive.

Vorteile:

Paychex flex simplifies payroll and HR by having all in one dashboards

Nachteile:

I found Paychex Flex very user friendly. The only drawback was that the employees had occasional glitches with logging in.

Sally
US PAYROLL SPECIALIST in UK
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paychex Flex

3,0 vor 2 Monaten Neu

Kommentare: The product is decent but you do need to keep your eye on the product and processes. Tax filing can be an issue in some instances if you aren't paying close attention. The reporting could be better as there wasn't much user customisable offerings.

Vorteile:

Intuitive. Reasonable reporting ability. Full tax service.

Nachteile:

Customer service. Tax inaccuracies. Unable to go fully paperless.

Jennifer
HR Manager in USA
Lebensmittelproduktion, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paychex Flex User

3,0 vor 2 Monaten Neu

Kommentare: Okay experience overall but found it difficult to use at times.

Vorteile:

Easy to access from home

Nachteile:

Too many features difficult to use or wasn't set up on my account. Many reports didn't pull when requested. Didn't have reports available in Excel format.

Khrysty
Operations Manager in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good for medium sized businesses.

4,0 vor 2 Monaten Neu

Kommentare: Good for time punches, but admin reports not great.

Vorteile:

It was very user friendly for standard users.

Nachteile:

The reports were not easy to read or pull.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Paychex Flex Review

5,0 vor 2 Wochen Neu

Vorteile:

Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it.

Nachteile:

I have not utilized any other features than checking the weekly payrolls (I much I got paid) and sick time, so if you expect any other advanced features, there would be another better choice than Paycheck Flex.

Cody
Controller in USA
Unterhaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Streamlined and Simplified Payroll Processing and Ancillary HR Services

4,0 vor 3 Jahren

Kommentare: Thus far, the experience has been positive and meets all needs of the company. Tax compliance, W-2s, time keeping, and benefits admin all went smoothly through a full annual cycle. The customer service response times are within a reasonable range, and the mobile app surprisingly is very useful due to the simplicity of the overall platform. Employees can also self-serve make a certain number of changes to things like addresses or banking info without the need for an HR team member to service such requests.

Vorteile:

The ease of onboarding and implementation (compared to ADP, for example), as well as the streamlined processes that allow for staff who may not be payroll professionals to accurately run payroll & benefits to a high degree of efficiency.

Nachteile:

The functionality for contractors isn't as great as some other providers I've used in the past (PayReel, for instance). Additionally, the level of sophistication for tax issue or researching problems from state notices, etc. isn't the best I've seen though it is certainly adequate.

Aline
Deputy Finance Director in Frankreich
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

One-stop shop, but not very customizable

3,0 vor 5 Jahren

Vorteile:

It is very convenient to have access to the phone application, so you can access information and even run payroll from anytime / anywhere. The add-on Stratustime allows you to track the non-exempt employees' hours and feeds directly into the payroll system.

Nachteile:

Entering one-off payroll data such as expense reimbursement or a medical insurance payback has to be done at the individual level through individual checks. it is difficult to customize access such as giving access to managers to accrue CTO days only, or giving them access to some HR info (number of vacation days, salary) without giving them access to all of it. Also, the marketing is a little aggressive, the company offers so many other side services (writing your employee handbook, offering 401k, etc) that they call you too often with too many proposals, often different people for the same products.

Katrina
Katrina
Human Resources Generalist in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Paychex Flex is great for completing payroll

4,0 letztes Jahr

Kommentare: I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.

Vorteile:

From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.

Nachteile:

Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.

Elizabeth
Fiscal Officer in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sold on features that never worked correctly

2,0 vor 3 Jahren

Kommentare: Previously, our payroll was completed in house. We were sold on Paychex being a one-stop shop that would save us time and have everything flow seamlessly in one system. Unfortunately, that never happened. We had issues with the payroll implementation that were never actually resolved. We switched to Paychex for employee insurance, and spent over six months trying to correct the errors.

Vorteile:

I enjoyed the ease of using the software and report options.

Nachteile:

Our biggest issue with the software was based on the needs of our company. As a non-profit we have multiple funding streams in which employees may work. After communicating with the payroll implementation team, we set up the system as advised. Several months after we went live, the inaccurate setup caused errors in our general ledger reports, and I personally had to key journal entries of over 1,000 lines bi-weekly just to get the information accurately recorded in our general ledger software. This added one to two days of work onto my already hectic schedule. When we asked to change the setup, we were told that it would take too much time and wouldn't be possible, even though we were paying thousands of dollars a month for this service.

Jennifer
Insurance Coordinator in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This software is the easiest one for payroll in my experience.

4,0 vor 5 Monaten

Kommentare: Overall it is a real decent software to use. It is user friendly and has most all the features you need.

Vorteile:

That I can review my W2 and all my paystubs in the same place whenever I need to and I can print them or download them easily. I love the clock in machine to.

Nachteile:

The APP takes forever to log in a lot of the times. I would be on time coming back from lunch but by the time the app would open and I clocked back in I would be , sometimes up to 4 minutes late. Those minutes add up when you only get paid once a month.

Nadezhda
Report Developer in Bulgarien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Experience with Paychex Flex!

5,0 vor 2 Jahren

Kommentare: Overall, I had a great experience with Paychex Flex. It was easy to set up and use, and customer service was always available to help with any questions I had.

Vorteile:

Paychex Flex makes it easy to manage payroll, taxes, and other administrative tasks. The user interface is intuitive and the customer service is excellent.

Nachteile:

Paychex Flex can be expensive compared to other payroll software.

Irma
Manager in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Paychex ROCKS

5,0 vor 11 Monaten

Kommentare: 1000% Satisfied - they are the best in the industry!

Vorteile:

One stop does it all - all calls answered day or night and even on weekends and holidays - have done it and they are amazing!

Nachteile:

I wish Paychex had been introduced sooner

Fred
C.O.O. in USA
Forschung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Vendor Review

5,0 vor 11 Monaten

Vorteile:

Customer Service - Friendlly and always on time, flexible 401K program

Nachteile:

Can't think of any problems we have had in years of use

Teena
Engineer in Vereinigte Arabische Emirate
Geschäftsbedarf & -einrichtung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful and feature-rich payroll and HR management software

5,0 letztes Jahr

Vorteile:

Paychex Flex is its extensive scope of elements, which incorporates finance handling, time and participation following, benefits organization, and HR consistence. The product likewise offers a versatile application, which empowers representatives to see their compensation stubs, advantages, and time-off demands. Its easy to understand interface, which makes it simple for clients to explore and deal with their finance and HR errands. The product additionally gives broad customization choices, permitting organizations to fit their finance and HR cycles to meet their particular necessities.

Nachteile:

sometimes programming can be delayed to load, and that the announcing usefulness could be more vigorous.

Meg
Director of Operations in USA
Architektur & Planung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not fun or easy to use but it was an affordable option for the PEO

2,0 letztes Jahr

Kommentare: The only thing I liked about the Paychex Flex PEO experience was our lovely dedicated HR specialist. We had the same person every time and she was extremely helpful, always there when we needed her.

Vorteile:

The PEO tier of service was affordable . The dedicated HR service provided with the PEO was nice as you had the same person working with you every time.

Nachteile:

Extremely difficult to set up - scheduling features, time tracking features, GL mapping - it was a nightmare. When in need of assistance, customer service would pass you around from department to department, it was like nobody wanted to take accountability.

Martin
Owner in Spanien
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Comprehensive HR Solution with Some Room for Improvement

5,0 letztes Jahr

Kommentare: While there is room for improvement, Paychex Flex has been a valuable asset in managing my company's HR needs. The comprehensive features and modular design have saved me significant time and effort, allowing me to focus on growing my business. I look forward to future enhancements to the platform.

Vorteile:

As a business owner, I appreciate how Paychex Flex simplifies HR management. The platform's all-in-one approach makes it easy to oversee payroll, recruitment, and employee information. The mobile app is particularly useful, enabling me to handle essential tasks even when I'm away from the office.

Nachteile:

Despite its shortcomings, I believe Paychex Flex is a valuable tool for managing HR tasks. The modular design and comprehensive feature set have saved me a lot of time and effort. However, I do hope they will continue to refine the user experience and address the occasional technical issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Way better services out there for cheaper prices

4,0 vor 3 Jahren

Kommentare: Do not rely on them to let you know by hiring an employee in another state, you are subject to any additional state/local taxes outside of income tax and unemployment tax. We didn't know we were required to have disability insurance & paid family leave insurance for hiring an employee in NY. I guess I can't blame Paychex because technically it's not a tax but because we began payroll in NY, it required us to carry it. I'm more mad about the fact that it is optional to withhold a small portion of the employees wages for disability insurance or the employer can cover the whole cost. Paychex just started withholding the max portion from the employee without ever saying a word to us. So 1.) they knew we were subject to it and didn't bother to say anything and 2.) they started an optional withholding from employee checks without ever having us sign off on it. They will be easy to reach when they need something, but very very slow if you need something. They switched our assigned payroll specialist so many times that I don't even know who it is now to let them know we are switching at the end of the quarter.

Vorteile:

The only thing I can say I liked is that they pay the tax and file the required quarterly/annual reports.

Nachteile:

Very confusing just to have a rate for an employee. There's multiple areas in the employee file where you can add "compensation" & "earnings & deductions". Compensation is where you can add their rate (if you don't, it will notify you that you're not paying minimum wage). You figure you need to add at least one category of earnings like hourly or salary in order to pay an employee. So I added their hourly rates to compensation then added Hourly to their Earnings along with their rate again. The Hourly specifically states RATE X HOURS. Yet, by having both of these, you'll end up paying the employees twice. No problem right. Reports take kind of long to download, and not easily customizable.

Peter
Accountant, Tax Preparer, IT consultant in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Paychex has FINALLY gotten it right

5,0 vor 7 Jahren

Kommentare: Payroll reports for my clients are at my fingertips!

Vorteile:

Paychex FLEX is easy to navigate, fast at loading reports and pages, and gives you access to what you need. As an accountant it is vital for me to be able to have access to the reports and items I need to get accounting and taxes done without having to jump through hoops to get that information. Many payroll firms make this task frustrating and time consuming. With Paychex FLEX I have one log in for all of my clients and can easily navigate to the company and reports that I need every month or at year-end within a few minutes (including the login process).

Nachteile:

One thing I don't like is that the default view for reports is set to the last 90 days. Many times, especially dealing with tax forms, I need reports that were created more than 90 days ago. Also, since the newest reports go to the top of the list you already have the most recent reports at the top. Why not default to the past year and then just let me filter down to a smaller group of reports if that's what I want? Other than that small gripe, they have done a lot to improve their FLEX format. When it was first released everyone hated it but it has finally been improved to the point that it is extremely usable. The problem is that it seems like every time they get things just right they move to a new platform and "upgrade" their systems. I understand that this might be a necessary evil but it sure does cause a lot of growing pains for the end-user.

Devon
Architect in USA
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

PayChex Flex is not that flexible.

4,0 vor 4 Jahren

Kommentare: Intuit should concede with their payroll platform and buy paychex, and paychex should enhance their integration and modernize the platform to something more agile like quickbooks. Employees should be able to onboard easier just as if they were buying something on Amazon. All of the 3rd party vendors that seem to be value added services are just more portals and passwords needing to be centralized.

Vorteile:

When it works and the overloaded staff can actually assist you, it is an absolutely awesome service. I have used PayChex since about 2015. Back in the day my first representative was the absolute most amazing advisor and gave me confidence when speaking with her because I could tell she knew her job. Over time as we added more states and switched companies, our SUI numbers became switched, bank accounts and invoicing was not aligned.

Nachteile:

Besides the reports that you are inundated with, the platform feels like it can actually perform, but truthfully it is pitiful java platform. The two factor auth is great but gets on my nerves and the fact that you cannot integrate with other identity providers or into your actual backoffice systems is a shame.

Joshua
Controller in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

BIG DECISION

4,0 vor 4 Jahren

Kommentare: Overall, the experience has been neutral. I do have a good payroll account manager. However, Paychex does promote these positions very rapidly. It seems like any time I am assigned a knowledgeable payroll account manager, they are promoted. This leads me to have concerns regarding the consistency of reliable customer support.

Vorteile:

I like the general ease of use that this software offers. I have had favorable experiences with my current payroll account manager.

Nachteile:

There are often times glitches that can cause issues with payroll deductions. It is crucial to double and triple check your PRINTED COPY prior to submitting each payroll.