Heartland Payments+ Erfahrungen

Accepting payments has never been this simple, secure and efficient. Thumbs up Heartland Payments+.

Kommentare: Heartland Payments+ has helped us simplify how visitors makes payments when they visit our museum center. It has made it possible for us to diversify ways of making payments and also has helped us to secure our money to avoid fraud. Heartland Payments+ has made it easy for us to run our institution by giving us a reliable space for managing our finances.

Vorteile:

We really appreciate how Heartland Payments+ has helped us diversify our payment options which has enabled us to give our visitors the freedom to make payments in their preferred way. Heartland Payments+ financial reports save us time when doing the monthly evaluations of the payments we have received. It has always been so safe to transact through Heartland Payments+ which guarantee safety to our money.

Nachteile:

Heartland Payments+ has done exactly what we brought it to do and therefore nothing is there to complain about.

Generally a good product

Kommentare: Heartland Payments+ offers a user-friendly interface and strong security features, making transaction management straightforward and secure. However, the setup process can be complex, and the fee structure lacks transparency, which can lead to unexpected costs.

Vorteile:

User-Friendly Interface with ease in navigating through the dashboard integrated solutions, handles in store sales with Clover POS system seamlessly Security features with end to end encryption

Nachteile:

Initial setup complexity, for instance setting up the clover POS system was challenging for me. There's no transaction fee transparency with hidden fees that come unexpectedly. The users custom report generation are limited for advanced users

It works, but costs a bit more than the product is worth. Customer service and Tech support are iffy.

Kommentare: Heartland is enormous. Everything you need to fix is taken care of by a different team. But a member of that team is assigned to you, so there is a chance of developing a relationship, helping you to build a good experience for you customers.
But the online experience of working with heartland can be over whelming. Different website to visit for each product of theirs you use.
The software for the POS is outdated, as they are well aware. They're developing another mobile payments option, which was more problematic than helpful by the time I left in April of 2023. The didn't tell me the new product was still in Beta, I only found out after I was committed, and having issues with the product.

Vorteile:

They kept some of the records well. They were easy to roll out. Kinda, but that's mostly due to how dated the product is.

Nachteile:

The updated product (I left them April, 2023), and which I used for 2 weeks, was still in Beta when I left. I don't think it was ready to be rolled out, but the older product lacked certain analytics that I needed. When I reached out to tech support for help with the new product, I received vastly different support than other teams had previously offered. They were rude and then ghosted me. I was disappointed that I was sold an upgrade for product without having been told it was in Beta.

Why heartland payment suits our business' payment management needs

Kommentare: Heartland payment is a secure and user friendly platform that makes payment management simple by offering flexible client options and excellent customer support

Vorteile:

1) I find the customer support to be very responsive and ready to assist whenever I need help. 2) setting it up was a breeze as it is incredibly user feiendly for me. 3) i easily access past payments and receipts without any hassle. 4) the flexible payment options allow me to ensure my transactions with clients are prompt and efficient. 5) This adaptability has really been helpful especially for the nature of our company

Nachteile:

None to report, it as lived up to expectations.

They never come any better than Heartland Payments+, a secure tool for processing payments.

Kommentare: Heartland Payments+ has lifted us the burden of having a single way to get payed by customers. It has allowed us to accept different types of payment methods which has made online food ordering so effective. The overall experience with this amazing product has been a great success.

Vorteile:

Heartland Payments+ gives us the most confidential and secure money processing platform making it easy to run our business especially when receiving online payments. It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes. With Heartland Payments+, we have been able to give our customers the option to pay using their desired payment methods without any restrictions.

Nachteile:

Heartland Payments+ performance has been exemplary we have not found anything to complain about.

Heartland Payments+ has it as the undisputed payment processing solution.

Kommentare: Our quest to sell our translation services globally has been spearheaded by Heartland Payments+ which makes it possible for us accept payments from customers all over. It has high-end transactions safety functions like anti-fraud which protects our payments from any security loophole. Heartland Payments+ has given us a favourable way to get paid while making it easy for our customers to make the payments.

Vorteile:

Heartland Payments+ has the best customer support team who always show great professionalism when responding to our requests. It has an enhanced reporting tool that give us all the fine and accurate details we need to know about any processed payment. It has international standard security functionalities that keep our transactions safe from fraud allowing us to receive payments safely from all over.

Nachteile:

In our experience with Heartland Payments+, there has been close to none issues which we have given complaints about.

A professional payment processing product. Heartland Payments+ is very qualified.

Kommentare: Heartland Payments+ has been our go-to payment processing tool that has made our purchasing activities very efficient. It has helped us get to receive and process payments of various types on one consolidated and secure platform. The experience with Heartland Payments+ is very wonderful.

Vorteile:

The most impeccable thing about Heartland Payments+ has been just how easy it makes to process payments. It support almost all available payment types which is why we have made it our sole payment processing tool. It is very flexible and allows us to customize and scale it to fit our continually growing needs. Heartland Payments+ financial reports keeps us on the light and makes it easy to track all our processed payments.

Nachteile:

It has never become a struggle to use any of the Heartland Payments+ features and neither has there been nothing to like least.

All of the best product that one can get for processing payments.

Kommentare: Heartland Payments+ has offered us all the outstanding experience we would have wanted when receiving and processing payments from customers and clients. It is very easy to use and has a intuitive user interface that allows us to be comfortable navigating through it.

Vorteile:

It is really easy and quick to receive and process payments with Heartland Payments+. Has very high-end transactions safety functions which safeguards our payments from theft. Very engaging payments dashboard with updated reports helps us track our payments.

Nachteile:

No cons for Heartland Payments+. It does it work diligently and nothing has been there to dislike.

Worthwhile software

Kommentare: I have no choice but to love and enjoy the experience. It is quite practical.

Vorteile:

It is super easy to work with and launch. Integration and interfacing makes it a valuable resource for employees management needs. I like the customer support too.

Nachteile:

Operates seamlessly without hindrance. It reliable and I have not heard of any complaints so far.

The most secure product for processing order payments.

Kommentare: Since we started using Heartland Payment Processing, we have be able to process all order payments smoothly and fast whether online or physically. The experience has been outstanding just to say the least.

Vorteile:

The online payment function that allows us to accept payments for online orders. Superior security features that safeguard our transactions from fraud and money laundering. It makes payment processing very fast. Spot on payment reports that makes it easy to monitor sales.

Nachteile:

There has been no problem at with Heartland Payment Processing. All features are very efficient.

The Detailed and Friendly Payment Processing Approach

Kommentare: Heartland Payments+ creates a functional modality that helps process all payments. Further, Heartland Payments+ has a significant guide, where recording are made and online payments are successful.

Vorteile:

Heartland Payments+ has an accurate payment processing measures, and this improves the credibility of every transaction. The speed for payment processing is also vibrant and helpful, to all companies.

Nachteile:

Heartland Payments+ is solid with no dislike or errors.

Reliable payment processor

Kommentare: Its very flexible and allows me to easily process clients payments and track sales. It streamlines payments process and saves me time.

Vorteile:

I like the ability and ease to process payments using credit card, the process is straightforward and the result are quick and efficient.

Nachteile:

I haven't experienced any problems with the product.

Powerful payments processing

Kommentare: It enables me to provide flexible payments options to my clients and receive those payments on time. Helps me grow my business internationally.

Vorteile:

I like the simplicity that facilitate easy payments to my bank account. Its easy to set up and very secure.

Nachteile:

Processing fee could be little bit cheaper.

Safe, secure and flexible payment processor platform

Vorteile:

Heartland Payments+ simplify payment processing operation for our business to accept payment from customer. It gives various payment platform and option that customer can choose to use for their payment. It gives flexibility and customer are more comfortable since their favorite payment processor is supported by the platform.

Nachteile:

No challenge or problem with this payment platform. We are very happy after the integration.

One stop center for business payment and management

Vorteile:

It is safe and secure to processing client and customer payment using this software. We never had issues with security leaked and always able to processing payment on the platform. Creating invoice or recurring billing is fast by using the build-in template.

Nachteile:

No complaint or dislike from me. We have use it for almost two years and happy with the flawless operation.

A Seamless Payment Solution

Kommentare: Heartland Payments+ is reliable and secure, making sure we get paid quickly. It's been a smooth and efficient tool for handling payments.

Vorteile:

Heartland Payments+ simplifies payment processing, making billing faster and more accurate, with tools that help us do business globally.

Nachteile:

I am happy with Heartland Payments and haven't heard any complaints.

Accurate payment processing ability

Vorteile:

Payments are processed within the ATA allotted by Heartland. Accurate amounts are credited from time to time.

Nachteile:

I think the customer care needs to be resond on time.

"Pay vendors on time"!

Kommentare: Adherence to rules and regulations.
Helps a lot with payables reconciliations.
Direct deposit for quick payment

Vorteile:

Seamless integration with bank systems for direct deposit to vendors account. Manage all our payable account for reconciliation.

Nachteile:

Great for customization. Receivable reconciliation.

RUN AWAY. Terrible

Kommentare: Dreadful. Don't walk, RUN! Customer service is terrible and the system is equally disastrous.

Vorteile:

nothing. Was promised the moon but system barely functions, customer service hangs up and won't call you back, start up team didn't even set up portal.

Nachteile:

Customer service, glitches, does not function as sold.

Beware of what they say and what you receive

Kommentare: When we started Heartland worked fine compared to our old processing company. Then I found out I could get a much cheaper alternative. I tried to change companies but was told my salespersonlocked me into a contract. This was the one stipulation I insisted on when I signed the contract which was done on a tablet. I was assured I could cancel at anytime. Now I find out he didn't tell the truth.BEWARE OF THIS COMPANY

Vorteile:

It served the purpose at first but I found a cheaper option and Heartland doesn't honor their contract.

Nachteile:

The service and the cost are below par. Don't sign up with this company.

The Buttered Biscuit Waynesville NC

Kommentare: It will break a mom and pop restaurant with the fees of processing and a unusable system.

Vorteile:

When working the terminal was easy to use.

Nachteile:

Third party contractor Retail systems inc. could not keep system running to save their lives.

Lack of customer service, support, knowledge

Kommentare: I can't get my questions answered!! No one has a clue, but we are paying a expensive fee. The sales rep sold me on a platform which was supposed to be better and cheaper, but I am a firmly believe he opened a new account to make a sale for himself. It was almost exactly the same and more expensive!! When asked for a refund, heartland was unable to do it.

Vorteile:

The software is easy to use, but I am so frustrated that I am not likely anything from heartland. Heartland support, the software is outsourced. Heartland employees will send you NMI employees and gateway support. What does Heartland payment processing platform cover??

Nachteile:

Heartland support, the software is outsourced. Heartland employees will send you NMI employees and gateway support. What does Heartland payment processing platform cover?? I called today and i was on the phone for 1 hour, I called heartland, heartland nmi, they told me to call heartland gateway, they told me to go back to heartland nmi. I just needed to reset a password. So confusing of who to talk to or call.

Expensive but worth it

Kommentare: I’ve used heartland for a good while and I can say it’s reliable, easy to use and has every tool you’ll need. It’s way too expensive but if you are looking for the best this is it.

Vorteile:

I struggled to run my business until I had heartland. Heartland makes payroll and tax season so easy I could never go back. Heartland is fast and reliable

Nachteile:

Super expensive. Is the most expensive payroll company I’ve worked with.

I don’t recommend heartland

Kommentare: I don’t recommend heartland.
Everyone in my company had a difficult
Time using it and it wasn’t given to us as advertised.

Vorteile:

Heartland was easy to use when it came to general use. Which made it easy to train employees.

Nachteile:

Very slow processing time, extremely difficult troubleshooting, many mess ups during peak business.

Good secure payment processing

Kommentare: This software allowed us to process all kinds of credit cards in a retail setting. So many people buy with credit that it really is a necessity.

Vorteile:

Solid company and software. They worked with us on getting it working using our particular setup. Never have a worry about equipment or software working. Costs are about the same as other payment processing I've used. Customer support is the most helpful and would even come around in person when I asked them to. They also were willing to go out of their way to help me get out of another company's contract to get back with them.

Nachteile:

It may have been an add-on, but we were never able to load, check balances or redeem gift cards with our version.