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Über CampDoc

CampDoc ist ein führendes elektronisches Patientendatensystem für Camps und bietet eine kostenlose Online-Software zur Campregistrierung und mehr.

Erfahre mehr über CampDoc

Vorteile:

Easy to use, especially for small organizations/camps.

Nachteile:

No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback.

Bewertungen zu CampDoc

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,9
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,1/10

CampDoc hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 192 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (192)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Assuring Student Safety

5,0 letztes Jahr

Kommentare: CampDoc's customer service and set-up process is beyond exceptional. They are truly experts at offering timely service and great solutions.

Vorteile:

CampDoc allows for clean, efficient, and secure record management. It enables our nursing staff to make sound medical decisions, administer accurately, and offers campus teams the needed information to keep students safe throughout their stay.

Nachteile:

We'd love to ability to further customize our medication confirmation/authorization form, but beyond that we are fully satisfied with the software's capabilities.

Antwort von DocNetwork

letztes Jahr

Really appreciate the terrific rating and love to hear that CampDoc is helping increase health and safety for your staff and campers! We also plan to release some enhancements soon that will allow for more customization of the software. More to come!

Mary
Program Director in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

So Far, So Good!

4,0 letztes Jahr

Kommentare: We were using two software platforms to manage opur processes in 2022 - home-grown REDCap projects for pre-screening and CampSite once campers were selected. My predecessor had "evaluated" CampDoc when CampSite was selected in late 2021, but had somehow missed the need for the prescreening phase in the system spec requirements. We were going to fumble our way through another year with REDCap/CampSite and re-evaluate other options, when I got a marketing email from CampDoc that talked about pre-screening. I re-opened the conversation with them and we were able to work through our needs in a very short time with a very aggressive go live date of less than six weeks. We are about two weeks from that date and they have been very responsive and supportive as we go back and forth on our final design using a mish-mash of forms from both prior systems. It appears that they have been able to address 90+% of our requirements, including all the critical ones. The proof is in the pudding though, so ask me how it went in another six months...

Vorteile:

We are a non-profit, volunteer-run program looking for software that could handle our non-profit camp process from cradle-to-grave, enabling us to pre-screen applicants before assigning to specific camps. CampDoc was the only provider we could find who had clients that they had already developed this approach with. Having the ability to edit various lists such as required immunizations and medications was also a plus.

Nachteile:

Although we are in the very early stages (we started working with them in Dec 22), they appear to have some limitations in ability to cc and bcc emails, which is important in our selection process.

Antwort von DocNetwork

letztes Jahr

Hi Mary! So glad to hear you're off to a great start with CampDoc and that it's going streamline what sounds like used to be a very intensive, tedious process. We will definitely touch base with you in the near future! Thank you again.

Erin
Outdoor Experience Manager in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Camp Doc Review

3,0 letztes Jahr

Kommentare: it saves us time during check in and helps us to eliminate paper waste

Vorteile:

It reduces paper waste and makes check in easier for my staff

Nachteile:

The cost, and the customer service is not very clear in their communications

Antwort von DocNetwork

letztes Jahr

Hi Erin, thank you for the review. We're sorry you're early experience with CampDoc has not been as positive as we or you would like. Please reach out directly if you're interested in sharing more detail on your frustration - happy to help gain clarity on any topic.

Emily
Director in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CampDoc Is Worth the Investment

5,0 letztes Jahr

Kommentare: Their customer service is everything.

Vorteile:

CampDoc synthesizes all of our needs - registration, health forms, finances - into one user friendly interface. They are definitely a health-forms company first, but they are absolutely the best in the business in terms of customer service and support. Every time we've needed to troubleshoot areas of the software that isn't completely meeting our needs, they have worked around the clock to find a solution. Even though costs have gone up, I wouldn't trade their customer service quality for any discounting anywhere.

Nachteile:

We wish the filtering process for billing invoices was a little more comprehensive. Similarly, we are probably their trickiest client in terms of how complex our registration "categories" are, and we haven't quite made that process seamless yet. But I still would choose them over again with the same budget and a clean slate of choices within the industry.

Antwort von DocNetwork

letztes Jahr

Emily, thank you very much for the terrific review. Glad to see CampDoc is helping streamline all your camp management needs and we're especially excited at how valuable the customer service team has been for you. We think they're one of the best things about CampDoc, too! Cheers to a great 2023 season.

Eva
Director of Youth Ministri in Kanada
Religiöse Einrichtungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CampDoc = A Game Changer

5,0 vor 5 Jahren

Kommentare: Being one person who was running the entirety of a youth camp program - administrative and programatic plans - CampDoc has been essential to the productivity and efficiency of my office and the camp itself. CampDoc has made things more easily accessible. It has also helped parents be more confident in the safety/security of private information.

Vorteile:

Easy to use, especially for small organizations/camps. Customizable to fit the needs of a specific camp/program. Many options to make registration and medical needs even easier. Customer support/service is great!

Nachteile:

The only thing that we would consider a Con is the cost - given that we are a small non-profit organization. However, CampDoc has been very willing to negotiate and respects/honors customer loyalty.

Antwort von DocNetwork

vor 5 Jahren

Thank you for the review Eva! We are glad that CampDoc could provide a customized solution that allows you to manage your whole program efficiently. CampDoc will continue to ensure that every dollar is well spent by providing top-of-the-line support and an account manager to help you every step of the way. We are so glad to hear that your families love the system as much as you do!

Ryan
Summer Camp Director in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to Use and Minimal Maintenance

5,0 vor 2 Jahren

Kommentare: It's saving us time and money and customer service immediately replies immediately with screen shots for any questions I have. To be honest, most of my questions are because I didn't take a few extra minutes to search for the answer in the help docs.

Vorteile:

It's so much easier to use than some other camp software. Our biggest reason for signing up, apart from paying several hundred per month less, was the minimal amount of paper we have to deal with. Everything is done electronically with eSignatures. Such a timesaver for us so far.

Nachteile:

Some of the terms take a little while to get used to. They all make sense, but just not what we were used to hearing. Also, reporting is different, but should be great once we use it more.

Reina
Program and Participant Coordinator in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CampDoc

5,0 vor 2 Jahren

Kommentare: My overall experience with CampDoc has been really great and their team is super helpful! Their platform so far has been really easy to use and very intuitive.

Vorteile:

The CampDoc team has been incredibly helpful in our transition from our old software. Some of our favorite features include the help line for users and parents, the save as you go feature and the overall layout out of forms.

Nachteile:

The only things missing are some of the more advanced volunteer features such as sending references and background checks integrated into the software.

Erica
Athletic & Youth Camp Manager in USA
Erholungseinrichtungen & -dienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CampDoc is great!

5,0 vor 2 Jahren

Kommentare: We were able to go completely paperless for both of our camps and it was a game changer! The ease of accessing information on the fly and having the information at our fingertips was outstanding.

Vorteile:

I like the ease of use. It is a straight forward platform and is very user friendly.

Nachteile:

At first the cost, but they worked with us to make it work for our organization

Katelyn
Program Manager in USA
Kunst & Handwerk, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Campdocs Rocks

5,0 letztes Jahr

Vorteile:

The ease of use for our customers, the ability to pull lists and forms instantly, and how customizable the platform is are some of the most impactful elements of this software.

Nachteile:

I would like there to be an app for our counselors to use.

Antwort von DocNetwork

letztes Jahr

Thanks for the kind words and high marks Katelyn! Sounds like you explored your options thoroughly. We're grateful you selected CampDoc and that's it working so well for your parents and staff.

Colleen
Colleen
Director of Staff Supported Programs in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product for running camp!

4,0 letztes Jahr

Kommentare: Overall, campdoc is a great program that we utilize not only for camp, but for year round programs.

Vorteile:

The customer service is excellent, onboarding new users is a simple process-both ease of use and training. Good reporting functions and our customers are used to it.

Nachteile:

It would be nice to have a little more control over the online forms and just be able to make quick edits.

Antwort von DocNetwork

letztes Jahr

Hi Colleen, thank you for the high marks - great to hear you're so pleased with our customer service team; we'll be sure to share your feedback with them. Also, we are making product enhancements very soon which will include increased flexibility for customization. Stay tuned!

Shawn
director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid camp management web-based package offering excellent and secure medical records

4,0 letztes Jahr

Kommentare: Their strong team of support staff works with you in a timely manner to launch registration quickly.

Vorteile:

The software is affordable, support is strong, launching is reasonably easy, communication functions are helpful.

Nachteile:

The parent company of CampDoc, seeks to sell insurance to our constituents. The default answer is yes, instead of no. This cannot be changed nor removed. Parents often complain that they are charged extra for insurance which they do not need. I can also attest, that the insurance is of little value. Not once has the insurance paid out a claim to our constituents.

Antwort von DocNetwork

letztes Jahr

Thanks for the positive, all-around review Shawn! I'll be sure to let the Support team know pleased you are with their help. Re: security. We also enhanced data security with the release of Multi-Factor Authentication for the CampDoc (and SchoolDoc) platforms last December.

Chris
Director in USA
Religiöse Einrichtungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time user!

5,0 vor 5 Jahren

Vorteile:

I have been using CampDoc for many years and I continue to find that the program grows and gets better each and every year. I have been a very satisfied customer. The customer support is great and makes using the product very easy. [Sensitive Content Hidden], my account manager, is great too!

Nachteile:

No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback. I'd love to see a "drag and drop" feature for assigning cabins / groups.

Antwort von DocNetwork

vor 5 Jahren

Thank you for the review Chris! You're right, our account managers and support team are amazing individuals who take pride in delivering exceptional service. We are glad that our software is able to help Camp Holy Cross, and I will pass along your feedback to the development team so they know what our clients may want!

Tiffany
EMT in Kanada
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A VERY easy system to navigate!

5,0 vor 6 Jahren

Vorteile:

It was a pleasure using CampDoc this summer. It's pretty self explanatory, organized and made camper information accessible whether at camp or off site. I received a one-on-one review with the camp director and everything else seemed self explanatory. I worked at another camp last year, who used a different software, and found CampDoc to be more accessible/easier to navigate. As an EMT, the health log and ability to look up camper allergies and medications made my job easy. Everything was legible, accessible, and insured the proper uploading of medical documents. In the event of an emergency, there was no need to dig around for information, anyone who had access to CampDoc could look up a camper's information from phone or tablet at camp or field trips.

Sarah
Coordinator in Kanada
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great system for medical camps!

5,0 vor 5 Jahren

Vorteile:

Camps for kids with epilepsy and multiple medications can be very difficult. CampDoc has helped create a better way to track all kids, medications, seizure types and more. Our campers are safer at camp because of it.

Nachteile:

[Sensitive Content Hidden], our account manager, was great! LAst year he took over for another account manager and really changed our perspective on CampDoc!

Antwort von DocNetwork

vor 5 Jahren

Thank you for the feedback Sarah! We have been medically focused from day one (given that we were founded by a pediatrician), and child safety is our top priority. We are happy to hear that CampDoc was able to help you track medical conditions and medication administration so you can focus on the kids!

Heather
Outdoor Educator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always great customer service!

5,0 vor 8 Jahren

Kommentare: Every time I have needed to call and talk to someone they are so friendly and helpful! Kirsten is always really helpful and patient with me. I appreciate that she checks in to see how things are going. She is very quick to respond to my questions and always willing to work with me!

Vorteile:

Registrations are so much easier since they are organized by camp. Saves time to have parent reminders sent about balance or completing health information. Printing reports makes camper information easily organized to be prepared before camp starts. We liked the improved methods of sending bulk emails to parents.

Lauren
Director in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

We were much more efficient with CampDoc.com!

5,0 vor 8 Jahren

Kommentare: Camp documents were available to all administration, regardless of where they were on the campgrounds, at all times (rather than having one single paper copy of each document only locate in the main office). The communication with families greatly improved. We felt much more connected to parents and they have commented the same. Time spent checking and rechecking, shuffling through papers each time we wanted to find one small fact/detail for each camper was becoming very frustrating and tedious. Having all this data complied in one place at the click of a mouse has helped us to learn new things about our camp and how it runs. We will be making changes next year as a result of this data. Customer support was excellent, and all members of your support team that we had contacted were very helpful!

Vorteile:

Nolan, our account manager, was great! This was our first year using the software and we never once felt like we were alone in this. Nolan was there every step of the way, answering every question and fixing every problem! I would email him with what I thought was a catastrophic problem and he would just simply correct it or explain in to me- crisis averted within minutes!! He is an absolute lifesaver! He made this summer so much easier. We will continue to use CampDoc.com in the future almost entirely because of his assistance and dedication to making our program successful this summer. Such a pleasure to work with him- he is an essential part of OUR team, as I'm sure he is in your team as well.

Andrea
Property Registrar and Registration Specialist in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use software to manage our camp systems

5,0 letztes Jahr

Vorteile:

quick and easy for parents to submit the information we need to run a safe and fun camp experience for our girl scouts!

Nachteile:

I guess dislike that edits to forms take a while to appear, like you can't live edit it yourself.

Antwort von DocNetwork

letztes Jahr

Thanks Andrea. We appreciate the 10/10 rating! We also made some enhancements recently - please reach out if you're still seeing issues with the time to see edits to forms. Have a great season.

John
IT / Operations Specialist in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Campdoc is Amazing

5,0 vor 7 Jahren

Kommentare: This product has changed the way that we do our check in procedure for the better. We were 40% faster with our ability to check people in. In years Past at one of our camps we would normally get a visit from the Sheriff Department due to the traffic that drop off first day of camp creates. Since we started using CampDoc we no longer have this issue. I cannot speak highly enough of the ease of use, and how many hours it has saved the parents as well as us.

Vorteile:

The instant reporting

Nachteile:

Some of the on the fly health reports for scraped knees and things like this could have a simplified version of this report. The report for this area is quite extensive, and sometimes more than that is needed for what was done.

Theresa
Senior Director of Outdoor Program & Property in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CampDoc Rocks!!!

5,0 vor 7 Jahren

Kommentare: We have been using CampDoc for 5 years and it has been an amazing experience. Whenever we have questions or any issues, the team is always available to help and walk us through. The scheduled trainings have also been extremely helpful. CampDoc makes accessing important information simple, fast and easy! They ROCK!!

Vorteile:

All the information is inputted directly by the parents and is accessible to our medical staff to reference whenever needed. The reports are wonderful and helpful.

Nachteile:

nothing

Bonita
VP of Youth Development in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CampDoc

5,0 letztes Jahr

Kommentare: I enjoy the product. I like how the documents are savedd.

Vorteile:

The ease of uploading documents and creating specialized reports

Nachteile:

The login for parents were a big problem. If they had multiple children, they had to log in twice.

Antwort von DocNetwork

letztes Jahr

Hi Bonita, thank you for reviewing CampDoc. Glad you are finding the ability to create specialized reports useful. We noticed that Customer Support received a zero star rating. Our team frequently scores quite high so if that was intentional, please do reach out directly so we can understand more about your experience there.

Danielle
Executive Director in Kanada
Musik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keep up the great work!

5,0 vor 6 Jahren

Kommentare: I value the messaging feature above everything else. It makes communicating with families so easy, and I really love how I can see if parents have opened the email and what time they opened the email.

Vorteile:

SSA LOVES the team member ! THANK YOU FOR ALL YOUR HELP!!!

Nachteile:

You guys are growing a lot, but SSA loves that it always feels like we're working with a small company that keeps everything in check and organized!

Casandra
Camp Nurse in Niederlande
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Customer Support!

5,0 vor 6 Jahren

Kommentare: I've used the software for 3 or 4 years, and enjoy using it each summer. Thanks for always making improvements.

Vorteile:

My camp is based in California, so the extended customer support hours you offer help me contact support easier. In the past, there would sometimes be a delay in getting my questions answered. This year I could call and have my questions answered right away!

Caitlyn
Camp Director in Niederlande
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We look forward to using CampDoc.com again!

5,0 vor 8 Jahren

Kommentare: Every time I had a question it was answered quickly and everyone was very helpful. The response time was amazing. Kirsten was great in getting back to me quickly, and even answered one of my questions the same day when I sent an email at 7pm. Everything that we had questions on she handled quickly and cheerfully. Our parents were very happy with CampDoc.com too. The training webinar were also great. CampDoc.com made our check-in process go a lot more quickly.

Ashley
Director of Camp Innovation in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Resource for Camp Organization

5,0 letztes Jahr

Kommentare: I have been so pleased with the customer service we've received using CampDoc. Everyone has been extremely helpful, knowledgeable and friendly. Although we are very new to using the system, I feel like we are supported and have someone to help us if any questions arise.

Vorteile:

I love that this software helps our families keep a profile so they do not need to fill out repetitive information every time they register for our camps. It is also amazing for attendance and check in/check out during the hectic camp weeks.

Nachteile:

We are very new to using CampDoc, so I am not familiar with all of the features yet. I wish I could start a waitlist using CampDoc even though we do not currently have the full registration (payments) option.

Antwort von DocNetwork

letztes Jahr

Hey Ashley, many thanks for the great CampDoc rating! We pride ourselves on top customer service so I'll be sure to pass your kind words along. We also have a vast amount of new training videos available at support.campdoc.com. They're brief - and great for getting to know the ins and outs of CampDoc. Have a great Summer!

Sydney
Executive Director in USA
Bürgerliche & soziale Einrichtungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Its fine

3,0 letztes Jahr

Vorteile:

HIPPA Compliance, Professional Looking, easy to navigate for our parents.

Nachteile:

Its gender flexibility and reporting features could use improvement. Its fees are expensive, and customer service, while usually fine, has gone downhill a lot since they changed the pricing structure on the platform. It got way more expensive, and the customer service and features were not improved in my opinion.

Antwort von DocNetwork

letztes Jahr

Hi Sydney. Glad to hear CampDoc is working for your families. It is very unusual for our customer service team to receive a low mark, so please do feel free to reach out directly if you'd like to discuss your experience in more detail. Please have a safe and enjoyable 2023 season.