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Über CampDoc
CampDoc ist ein führendes elektronisches Patientendatensystem für Camps und bietet eine kostenlose Online-Software zur Campregistrierung und mehr.
Easy to use, especially for small organizations/camps.
No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback.
Nutzerbewertungen filtern (192)
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Nutzerbewertungen filtern (192)
This is what you need if you have camp program
Vorteile:
Where do I start. We have campers all around California and out of state. Our old system was complicated, not user friendly and parents would have to mail or email us additional forms. With CampDoc everything we need from parents are all in one place. If parents forget to sign or fill out, we can just email them to go in and take care of the issue. On the back end - user friendly for staff. Everything they had to do on paper now can be done online from assigning cabins, reviewing special request, rosters, etc.
Nachteile:
At the beginning it was a challenge with the integration with our current software. the Communication between three parties was challenging but at the end it was worth it.
So Far, So Good!
Kommentare: We were using two software platforms to manage opur processes in 2022 - home-grown REDCap projects for pre-screening and CampSite once campers were selected. My predecessor had "evaluated" CampDoc when CampSite was selected in late 2021, but had somehow missed the need for the prescreening phase in the system spec requirements. We were going to fumble our way through another year with REDCap/CampSite and re-evaluate other options, when I got a marketing email from CampDoc that talked about pre-screening. I re-opened the conversation with them and we were able to work through our needs in a very short time with a very aggressive go live date of less than six weeks. We are about two weeks from that date and they have been very responsive and supportive as we go back and forth on our final design using a mish-mash of forms from both prior systems. It appears that they have been able to address 90+% of our requirements, including all the critical ones. The proof is in the pudding though, so ask me how it went in another six months...
Vorteile:
We are a non-profit, volunteer-run program looking for software that could handle our non-profit camp process from cradle-to-grave, enabling us to pre-screen applicants before assigning to specific camps. CampDoc was the only provider we could find who had clients that they had already developed this approach with. Having the ability to edit various lists such as required immunizations and medications was also a plus.
Nachteile:
Although we are in the very early stages (we started working with them in Dec 22), they appear to have some limitations in ability to cc and bcc emails, which is important in our selection process.
Antwort von DocNetwork
vor 2 Jahren
Hi Mary! So glad to hear you're off to a great start with CampDoc and that it's going streamline what sounds like used to be a very intensive, tedious process. We will definitely touch base with you in the near future! Thank you again.
Camp Doc Review
Kommentare: it saves us time during check in and helps us to eliminate paper waste
Vorteile:
It reduces paper waste and makes check in easier for my staff
Nachteile:
The cost, and the customer service is not very clear in their communications
Antwort von DocNetwork
vor 2 Jahren
Hi Erin, thank you for the review. We're sorry you're early experience with CampDoc has not been as positive as we or you would like. Please reach out directly if you're interested in sharing more detail on your frustration - happy to help gain clarity on any topic.
In Betracht gezogene Alternativen:
CampDoc Is Worth the Investment
Kommentare: Their customer service is everything.
Vorteile:
CampDoc synthesizes all of our needs - registration, health forms, finances - into one user friendly interface. They are definitely a health-forms company first, but they are absolutely the best in the business in terms of customer service and support. Every time we've needed to troubleshoot areas of the software that isn't completely meeting our needs, they have worked around the clock to find a solution. Even though costs have gone up, I wouldn't trade their customer service quality for any discounting anywhere.
Nachteile:
We wish the filtering process for billing invoices was a little more comprehensive. Similarly, we are probably their trickiest client in terms of how complex our registration "categories" are, and we haven't quite made that process seamless yet. But I still would choose them over again with the same budget and a clean slate of choices within the industry.
Antwort von DocNetwork
vor 2 Jahren
Emily, thank you very much for the terrific review. Glad to see CampDoc is helping streamline all your camp management needs and we're especially excited at how valuable the customer service team has been for you. We think they're one of the best things about CampDoc, too! Cheers to a great 2023 season.
In Betracht gezogene Alternativen:
Easy to Use and Minimal Maintenance
Kommentare: It's saving us time and money and customer service immediately replies immediately with screen shots for any questions I have. To be honest, most of my questions are because I didn't take a few extra minutes to search for the answer in the help docs.
Vorteile:
It's so much easier to use than some other camp software. Our biggest reason for signing up, apart from paying several hundred per month less, was the minimal amount of paper we have to deal with. Everything is done electronically with eSignatures. Such a timesaver for us so far.
Nachteile:
Some of the terms take a little while to get used to. They all make sense, but just not what we were used to hearing. Also, reporting is different, but should be great once we use it more.
In Betracht gezogene Alternativen:
CampDoc = A Game Changer
Kommentare: Being one person who was running the entirety of a youth camp program - administrative and programatic plans - CampDoc has been essential to the productivity and efficiency of my office and the camp itself. CampDoc has made things more easily accessible. It has also helped parents be more confident in the safety/security of private information.
Vorteile:
Easy to use, especially for small organizations/camps. Customizable to fit the needs of a specific camp/program. Many options to make registration and medical needs even easier. Customer support/service is great!
Nachteile:
The only thing that we would consider a Con is the cost - given that we are a small non-profit organization. However, CampDoc has been very willing to negotiate and respects/honors customer loyalty.
Antwort von DocNetwork
vor 5 Jahren
Thank you for the review Eva! We are glad that CampDoc could provide a customized solution that allows you to manage your whole program efficiently. CampDoc will continue to ensure that every dollar is well spent by providing top-of-the-line support and an account manager to help you every step of the way. We are so glad to hear that your families love the system as much as you do!
CampDoc Review
Kommentare: Overall I think CampDocs is a great software system if your camp has kids that require medicine, etc. their main focus was on the medical side, which we really didn’t have a need for. If they put as much effort into the financial reports as they did the medical, we probably would’ve stayed with them.
Vorteile:
I liked the ease of CampDocs. The team responsible for our account was always responsive and available to help us navigate the software.
Nachteile:
CampDocs lacked financial reporting. The dashboard never cleared after completing the season, so you’d see this big number but that number was cumulative of how many sales etc. you had since the beginning of time. It was very confusing and made reporting very difficult. Also, you could not enter in your camp seasons/ sessions on your own. Their team had to go in and do it for you, and then there was a testing phase before it went live. Sometimes that made us have to push back registration, which was an inconvenience.
In Betracht gezogene Alternativen:
CampDoc is great!
Kommentare: We were able to go completely paperless for both of our camps and it was a game changer! The ease of accessing information on the fly and having the information at our fingertips was outstanding.
Vorteile:
I like the ease of use. It is a straight forward platform and is very user friendly.
Nachteile:
At first the cost, but they worked with us to make it work for our organization
Camp Doc Review
Kommentare: it has been wonderful
Vorteile:
It works very well for our needs. It gives me the most critical information I need for campers.
Nachteile:
Hard to download reports, can be finicky
Antwort von DocNetwork
vor 2 Jahren
Thanks for the review Karsen and the overall high marks. Regarding the 3/10 rating on "Likelihood to Recommend," our training team has recently launched a suite of new videos including for running reports, which should be helpful. Also, would love to chat more about that score assuming it wasn't an oversight. Please feel free to reach out to me or your Client Support team.
Outstanding service!
Kommentare: [sensitive content hidden] are incredible, and are miracle workers! I cannot speak highly enough about this team!
Vorteile:
The ease of collecting and maintaining required documentation for each camper.
Nachteile:
It feels like a lot to learn at first, but the staff are so supportive, and once you learn it, it's intuitive.
Antwort von DocNetwork
vor 2 Jahren
Thanks for the review Katie. Seeing lots of great feedback on our Support and Client Success teams, which warms our hearts! Have a great 2023 camp season.
great software
Vorteile:
it makes my daily tasks easier, the software is easy to use and the client success team are helpful.
Nachteile:
it doesn't have a mobile app to make it easy to use anytime, anywhere.
Antwort von DocNetwork
vor 2 Jahren
Thank you for taking the time to review CampDoc, Manal. Happy to hear it is making your life easier! I will be sure to pass along the feedback on mobile access to our Product team.
Wonderful experience
Kommentare: Great experience, we will continue to use CampDoc for upcoming programs and events.
Vorteile:
the software is easy to use and maintain!
Nachteile:
There could be slightly more admin edits (days and dates) however the CampDoc team is very responsive and does a great job of editing/helping when needed!
Antwort von DocNetwork
vor 2 Jahren
Thanks Justin! Love to see all those yellow stars. Glad to hear CampDoc is meeting your needs.
Full service suite of resources
Kommentare: Most of our experience was very positive. But at the end of the day, the monthly charge was going to be too high for the one two months a year we actually use the software.
Vorteile:
Our camping ministry has worked with the team at CampDocs for the past five years. While the setup process can be a bit extensive, the team is always faithful to listen to our needs and provides timely edits. The charges for accepting online payments are competitive and the ability to generate reports is a excellent. The jewel of this software is definitely the eMar health system for tracking medications and allergies. Overall, this software has saved us a ton of time sifting the right information for the right camps.
Nachteile:
It can be a little tricky generating reports that look exactly the way you want them to, and get the right information in that report.
Antwort von DocNetwork
vor 2 Jahren
Hi Anthony. Thank you for the kind words. CampDoc's electronic health record system is an important feature that we are particularly proud of, and we're glad it was able to meet your needs. Our Training team has launched dozens of new tutorial videos recently and they also host live Q&A sessions every month. You can check out the resources at support.campdoc.com.
CampDoc assessment 2022
Kommentare: It's been a bit of a transition since Covid, but my support teams is wonderful and really works hard to understand our business and support our annual changes. We haven't had a "normal" year since 2019, but we are arriving at our new normal.
Vorteile:
The ability for participants to register and pay on-line as well as the digital approach to forms. Online forms saves countless hours during a summer season. It's also easy to print out forms for host venues that require it.
Nachteile:
It would be super beneficial if CampDoc could generate emails that collect data and populate that data into a participants account. For example, as part of our application process applicants must provided a teacher email address. We then reach out to the teacher (using another 3rd party software) and collect a standardized teacher recommendation. We would love to house this data in campdoc so that all of our data is in one system.
CampDoc was a game changer for our camp
Vorteile:
The ease of use and resources which allow new staff to be independently trained on CampDoc use has saved us time and money. The features in Program Management allow us to track enrollment and create reports to distribute for statistics as well as everyday use. Prior to CampDoc, we were an all paper-based organization which did not allow for sensitive information to be secure or to be retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to be able to access sensitive information in a secure portal and CampDoc drives our success in collaborating with parents.
Nachteile:
Additional cost to use attendance feature.
User Friendly Camp Software!
Kommentare: General experience with CampDoc has been great. They have a high quality customer support team. I have used 3 different data base portals for this camp program, and this one is the most effective in quality in regards to camp management.
Vorteile:
CampDocs is specifically built for summer camp and it shows. The registration portal, electronic health profile, and report export have been incredibly helpful in summer camp management.
Nachteile:
The financial ledger is sometimes a bit confusing, and the registration system only allows for one camper to be registered at a time. However, there have been minimal complaints from constituents using this software.
Antwort von DocNetwork
vor 2 Jahren
Hi Camden! Awesome to hear that you've found a winner with CampDoc! Check out our new suite of training videos at support.campdoc.com and be on the look out for some great new enhancements that support more customization. Have a great 2023 season!
CampDoc for travelling sports delegation
Kommentare: Overall positive experience. Helpful with form collections.
Vorteile:
Technical support is very good. Price is reasonable.
Nachteile:
Needs a mobile application. 99% of our usage is in the field and on the go. Need a customizable EMaR to quickly indicate sports injuries.
Antwort von DocNetwork
vor 2 Jahren
Hi Shane. Very glad to read you are loving the form collections. We pride ourselves on providing terrific support, so thank you for sharing how helpful the team has been.
CampDoc is crucial for our success, but has room to grow.
Vorteile:
I appreciate CampDoc's ability to be so user friendly. It is incredibly helpful because we are working with various population groups that have various relationships to technology.
Nachteile:
CampDoc can improve by being more optimized for mobile usage.
Antwort von DocNetwork
vor 2 Jahren
Thank you for taking the time to review CampDoc, Paula! Glad to hear it is an integral part of program management for you. We'll be sure to share your feedback on the mobile experience with our product team.
Its fine
Vorteile:
HIPPA Compliance, Professional Looking, easy to navigate for our parents.
Nachteile:
Its gender flexibility and reporting features could use improvement. Its fees are expensive, and customer service, while usually fine, has gone downhill a lot since they changed the pricing structure on the platform. It got way more expensive, and the customer service and features were not improved in my opinion.
Antwort von DocNetwork
vor 2 Jahren
Hi Sydney. Glad to hear CampDoc is working for your families. It is very unusual for our customer service team to receive a low mark, so please do feel free to reach out directly if you'd like to discuss your experience in more detail. Please have a safe and enjoyable 2023 season.
Camp Registration Made Easy
Kommentare: It is well organized and simplified the process for parents and our nursing team.
Vorteile:
This system is very user friendly. Our families have given wonderful feedback in the ease of filling out their registration for the first time.
Nachteile:
The only issue I wish could change is that the financial component not appear in staff registration. We have a disclaimer, but it is confusing.
Antwort von DocNetwork
vor 2 Jahren
Hi Pam, thanks for the awesome review. We are so glad you find the software to be user friendly. Thanks for the feedback as well, we'll share this with our product manager. We appreciate your continued support!
This is the second year my camp has used the CampDoc.com program.
Kommentare: Consistency with the year before (previous campers), medical information at our fingertips, ability to sort in a variety of ways and pull lists from the sorts.
Vorteile:
Ease of use, eMAR is very well thought out (I know we aren't using it to it's fullest capacity, but we find it great for our needs, filters to narrow down specific populations are excellent and came in handy daily.
Nachteile:
Customer support was very much a disappointment this year compared to last. Parents were told to call the help line, advertised with very broad hours, yet the line was often not picked up by a person or parents were told to call our camp by the help line. This caused distrust among the parents about entering in their children's medical information in this system. The representatives also seemed less willing to help our staff this year when called with problems, less educated on problem solving, and at times, short on the phone or by email with our staff. I'm not sure what the change was from last year's wonderful experience, but it definitely affected our experience this year. We will most likely use this program again, and we are hoping for a better overall experience.
CampDoc for Summer Camps
Vorteile:
The CampDoc software provides a user friendly experience that each family can use to upload their information for their camper(s) each year. Having the ability to update existing information saves both us and families time.
Nachteile:
Because there are so many options on how best to use the software, there is significant learning time that needs to be allotted to administrators.
Antwort von DocNetwork
vor 2 Jahren
Hi Jessica. Thank you for taking the time to review CampDoc. Glad to hear the software is meeting your families' needs and putting time back in their day. Also, our Training team has recently released dozens of brief tutorial videos you will find helpful. Visit support.campdoc.com to check them out.
Blue Heron Nature Preserve - Review
Vorteile:
I really love the customer support. At every level, I feel like I can get my questions answered in a timely fashion and their solutions can be applied in real-time. I can depend on CampDoc to do their best to ensure our registrations are ready for launch when we need them!
Nachteile:
I wish there were companion FAQ videos. Sometimes describing the problem is more complicated. I prefer learning visually, so sometimes it can be difficult for me to troubleshoot through reading articles.
Antwort von DocNetwork
vor 2 Jahren
Hello Andrew. Thank you for taking the time to review CampDoc. You'll be happy to learn that our Training team has recently produced dozens of brief tutorial videos covering many, many aspects of using CampDoc. Visit support.campdoc.com to check them out. Thanks again for being a CampDoc customer.
Long time user!
Vorteile:
I have been using CampDoc for many years and I continue to find that the program grows and gets better each and every year. I have been a very satisfied customer. The customer support is great and makes using the product very easy. [Sensitive Content Hidden], my account manager, is great too!
Nachteile:
No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback. I'd love to see a "drag and drop" feature for assigning cabins / groups.
Antwort von DocNetwork
vor 5 Jahren
Thank you for the review Chris! You're right, our account managers and support team are amazing individuals who take pride in delivering exceptional service. We are glad that our software is able to help Camp Holy Cross, and I will pass along your feedback to the development team so they know what our clients may want!
Customer Service is Top Notch!
Kommentare: My experience with CampDoc has been wonderful! I would highly recommend it.
Vorteile:
The customer service provided when implementing this system was incredible! The whole team was responsive and enthusiastic and never tired of all the questions I asked. The program is very user-friendly and so easy to use.
Nachteile:
My only wish is that branding could be consistently kept separate for the school and the camp.
Antwort von DocNetwork
vor 3 Jahren
Hi Trish, Thanks so much for your glowing review of CampDoc, especially regarding customer service! I will pass your feedback along to our team. We appreciate you! Take care, Elise