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Vorteile:

Bugzilla not only by default provides one window solution for bug tracking but also since it is open source solution i can customize it for my need.

Nachteile:

Lack of mobile based UI. Steep learning curve in administration tasks.

Bewertungen zu Bugzilla

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,0
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

7,8/10

Bugzilla hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 135 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (135)

Ruban
Ruban
Member of technical staff in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best software bug tracking software

5,0 vor 2 Jahren

Vorteile:

Ease of use, all the features are available for the dev and testing team to track bugs. Mail notification, mail notification customisation. Searching and preset search. I literally like all the features in this product.

Nachteile:

UI could be improved a lot instead of the monotonous old UI.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great, but isolated bugtracker

4,0 vor 7 Jahren

Kommentare: Creating and finding bugs in a matter of seconds, completely hassle-free.

Vorteile:

Up until about a year ago, Bugzilla was the bug tracking application used in our company. To cut right to the chase: as a user / bug reporter, Bugzilla was a dream to work with. It's a school book example of how great free and open source software can be. The interface is no nonsense. Very simple and clean, everything does what you expect it to do. No need to navigate through different submenus to do even the simplest of tasks. No options hidden behind mysterious hamburger menus or gear wheel icons. The most common things are but a click away. This implies there is no or only minor explanation needed to get started with Bugzilla. Even some of our sales guys were easily and independently filing new bugs or searching for existing bugs, and that's definitely saying something. One of the key aspects of a bug tracker is definitely the performance of its search functionality. This is a point where OTRS definitely scores. Its search is very fast and precise. Usually, jotting a keyword or two in the "Simple Search" is enough to find exactly what you need. For the rare cases where it doesn't, the "Advanced Search" definitely does the job, while really being "advanced" but in no way "complicated". Little secret: even though all data from Bugzilla was copied to our new bug tracker when we made the switch, I still tend to go first to Bugzilla if I need to find an old bug. Simply takes me less time to find what I need compared to our new system.

Nachteile:

I do understand why we moved away from Bugzilla. It is merely a bug tracker. Bugs are meant to be linked to tickets, added to sprint plannings, maybe assigned to epics together with new features. You get the point. Bugzilla wasn't made for that. Our new platform can do it all and more, in one single system.

Nitin
Project Manager in USA
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Old Bug management tool ever

3,0 vor 4 Jahren

Kommentare: Based on my experience Bugzilla is good option for start up business.
In Budget with all features in one tool for defect management
Easy to learn and understand able for a team. Less Training required

Vorteile:

First up all it's free tool and easy to understand since it mostly focus on bug management . -No manual needed to start up in this tool. -Customized User interface for better user experience - Team can easily fetch bug reports with all details and circulate - Non technical person can also understand and use it without knowing full functionality -Best for small companies who wants to start up with less budget

Nachteile:

-Apart from freeware tool sometimes it was having issues like searching and fetching report issue , getting freeze or suddenly stopped if clicked multiple times. -It could have been better if different features have been offered other than Bug reporting solely like Test cases management. -User interface can be improved with easy understanding of reporting of bugs and there details

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good option for test case management

5,0 vor 5 Jahren

Kommentare: Its a great tool, if you have time and resources to install it and maintain it, it will serve you well in all your projects.

Vorteile:

This is free software, that you can create your own server for it, and have total control over it. Configuration, users, permissions, etc. The only limit is the resources you are willing to invest in it.

Nachteile:

Since this is free open source software, you have all the responsibility for maintaining your implementation of it. There is a big community using it, but you won't have direct support.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Bugzilla Review

5,0 vor 5 Jahren

Kommentare: Excellent experience

Vorteile:

This is the best tool for bug tracking tool. User can search bug easily with multiple search options . All notifications are done via email, so make it very user friendly any update on bug will be notified to concern person or group. Scheduled reporting is another feature which is very useful.

Nachteile:

Nothing much for this section. but this tool have less integrations with other 3rd party tools.like git

Muhammad Yousuf
Muhammad Yousuf
Senior software Engineer in Pakistan
Verifizierter Nutzer auf LinkedIn
Computer-Software, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best open source bug tracking solution

3,0 vor 3 Jahren

Kommentare: Bugzilla is best open source solution for tracking issues. I have used it my previous company and was quite satisfied with it.

Vorteile:

Tracking issues in better way is one of the most challenging task in software industry. Bugzilla not only by default provides one window solution for bug tracking but also since it is open source solution i can customize it for my need. Highly recommended if you want to design customize flow for issues tracking.

Nachteile:

Although bugzilla provides all the features to handle tasks and user stories but product name give impression that it is specific to bugs only. This create confusion among new employees and they hesitate in using it for tasks and user stories.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Track your bugs with Bugzilla

5,0 vor 7 Jahren

Vorteile:

Bugzilla is an open source tools that I use to efficiently track issues. It comes with tons of useful features like: email notifications and reports & charts It is very customizable flexible. It's also not too difficult to use. Bugzilla gives me the ability to collaborate with my team without setting up meetings and the ease of logging, tracking and closing defects.

Nachteile:

I think the UI could be better improved because the themes that are available online aren't the best. Bugzilla is an old tool so some additional work need to be done so that it can better align with the Agile practice.

Randall
Software Engineer in USA
Verifizierter Nutzer auf LinkedIn
Verteidigung & Raumfahrt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great bug tracking tool!

4,0 vor 5 Jahren

Kommentare: Overall, I had an excellent experience with this tool. It is very easy to setup and use!

Vorteile:

Bugzilla has a simple, intuitive, and easy to use interface. It provides all the standard features you would expect from a tracking tool, such as tracking versions, resolution progress and history, filters, basic and advanced searching, and others. Many aspects of the tool are customizable. It is easy to install and set up, even for novice users. Email notifications are very useful as well when you want to get notified of updates to certain bug tickets.

Nachteile:

Although the interface is made very simplistically, it is a bit visually unappealing to me. The GUI makes it look like software from two decades ago.

Olga
Olga
Senior Software Engineer in USA
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

USed to love it

3,0 vor 5 Jahren

Kommentare: It was helping to keep bugs and all the issues, but it was seriously lacking a lot of functionality that any software company needs. No idea if it's any better today as I've been only using Jira for years by now.

Vorteile:

i didnt know any better and we could only wish for something like Jira :) It didnt exist then, so Bugzilla kind of worked for us, even though it was very buggy in those years.

Nachteile:

It was failing pretty often, not much functionality at all, only some very basic functions. Comparing to Jira today, it was a very beginning of such products.

Sahil
Sahil
dot net developer in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bugzilla for bugs

4,0 vor 5 Jahren

Kommentare: I have used it for almost one year and have very good experience for this bug tracking software.

Vorteile:

Bug management software basically used to create and track the bugs in the application . It chart and graphs feature is very useful to see the progress of the bugs.

Nachteile:

It is good but now their is many software who handle the bugs and project in single frame , so we do not need to purchase the software for only bug tracking.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great at Tracking bugs

4,0 vor 6 Jahren

Kommentare: Easily track bugs and ability to report bugs on project update.
The email notification was great to see status of individual bugs
The ease of use was a no-brainer
The cost was relatively cheap compared to others in the market

Vorteile:

Bugzilla has been around for years and I have used it on many projects. The ease of use of logging bugs and email notifications sent automatically to preset groups to be aware of bugs. Viewing status of bugs is an ease as assigned bugs get updated by bug owners. Another great tool included with Bugzilla is the reporting matrix, which allows the Test Lead and other Project leads to view all bugs and statuses.

Nachteile:

The GUI is quite old looking but the web app does do what it needs to. There are more superior applications out there with more functionality and depending on what you were intending to use the application for you may opt for something like Jira.

Ross
PM in USA
Unterhaltung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good, but a bit outdated on-prem issue-tracking solution

4,0 vor 3 Jahren

Vorteile:

It's a robust issue-tracking suite with all the features you'd need: admin-side control over exposed fields and forms, workflows, good security, watching issues, notifications, etc. Fairly inexpensive if you're willing to go through the trouble of installing and maintaining it on your own servers.

Nachteile:

In a world where everyone is moving towards the cloud, on-prem solutions seem outdated, lack the required level of integrations with other cloud software and require skills that are harder to find for deployment and maintenance. The UI also feels a bit from the 90ies and won't make your developers or QA community particularly happy. Overall, I find that the learning curve of Bugzilla is a bit longer than that of cloud-based systems like Jira.

MANJU
QA in Indien
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool for bug management and tracking.

5,0 vor 3 Jahren

Kommentare: Overall, Bugzilla is a great tool for bug tracking and management, and it is available as an open source tool.

Vorteile:

It is an open source tool for bug tracking and management. We can customize as per our requirements. It offers an advanced search option, it is very useful to find required data from the list. We can receive email notifications for the updates in bug. Also supports different type of charts and reports.

Nachteile:

It would be nice to improve the mobile UI, now it is a little difficult to handle. Also, the customization needs an expert support.

Gangani
Gangani
Senior QA engineer in Sri Lanka
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Issue tracking System

4,0 vor 5 Jahren

Kommentare: When doing QA , to log tested functions issues i used this tool. When creating an issues at the same time project relevant parties get update at the same time.

Vorteile:

- Can customize the screen ( Issue log in page) - Can generate reports easily - Easy to manage

Nachteile:

When creating an issue, for same category have to log on by one , if can enter multiple entries for 1 issues id it will be grate...

François
DBA in Kanada
Pharmazeutika, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Manage your bugs, features and development cycles right here.

5,0 vor 6 Jahren

Kommentare: We use it daily and in a validated environment, it does support our regulated needs.

Vorteile:

Mature software, good management of bug history, versions, for multiple products, very customizeable as well.

Nachteile:

Automated testing not supported as built-in functions. We managed to do it with an add-on but the graohical interface for this is not intuitive.

Manoj
TA in Indien
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I am using Bugzilla for past 7-8 years for defect life cycle.

4,0 vor 7 Jahren

Kommentare: Being a free tool it is easy for small companies to adapt with ease.

Vorteile:

Easy to use search options of searching any defect Sorting search results with severities and other fields.

Nachteile:

Difficult to analyse logging of the defect with respect to different logs that being attached and managing these attachments with history.

Hemant
PV Lead in Indien
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A good tool to manage the software development.

4,0 vor 6 Jahren

Vorteile:

The tool, Bugzilla is very useful and helpful for bug tracking. It is quite easy to file defects/issues, track the bugs based. We can easily update the assignee, dev, and we can create multiple sub-releases. We can easily update filters and reports can be fetched easily.

Nachteile:

More fields can be included to make the tracking easy. Overall the quality of the bug tracking software is good.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We used the product for tracking all of our software development bugs

4,0 vor 6 Jahren

Kommentare: I was able to log bugs quickly for my team

Vorteile:

It was quick and easy to report our bugs. I was able to enter the info necessary in a quick manner without spending a lot of time filling out unnecessary fields

Nachteile:

I did find the interface to be a bit out of date. It seemed very 90's to me. I also had a hard time getting the reports out of the system

Hitesh
Associate Test Engineer in USA
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bugzilla one of the best tools to log bugs

3,0 vor 5 Jahren

Kommentare: Bugzilla is a free and open-source tool suitable for small and large projects. It can be integrated with business mail to track the status of individual logged bugs.

Vorteile:

Bugzilla one of the best tools in the market to logs bugs. Bugzilla can be integrated with any project management tool. Duplicate efforts can be avoided. Easy to track and manage the bugs in the project.

Nachteile:

The UI can be improved. Little difficult to customize as per project needs. Difficult to attach large files while reporting bugs.

Giovani
Project Manager in Italien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ideal for bug tracking management

3,0 vor 2 Jahren

Vorteile:

We used Bugzilla in several projects and found out it is best used in projects where only maintenance is needed. It has a strong focus on bug tracking and resolution.

Nachteile:

It was difficult to customize Bugzilla to use it in projects starting from scratch. We eventually moved to Jira.

AMR
technical lead in Ägypten
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

iam happy by using Bugzilla

5,0 vor 3 Jahren

Vorteile:

great performance and emailing system on it

Nachteile:

the user interface and colors need to be more attractive :)

Roman
QA Manager in Israel
Internet, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Bugzilla review

5,0 vor 6 Jahren

Vorteile:

BugZilla one of the best free issue trackers

Nachteile:

No UI skins today UI in new projects are more buitifull

Eric
SW QA
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

It does what it needs to do

4,0 vor 7 Jahren

Vorteile:

It can easily be customized and the states are clear. Functionality-wise, it worked well for tracking task items.

Nachteile:

The UI is a bit outdated. I definitely had a decent amount of trouble importing test cases from CSV, so the ease of use here should improve.

Thomas
Director in Hongkong
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great and easy to use, but productivity-wise needs improvement

4,0 vor 5 Jahren

Kommentare: Debugging and testing software.

Vorteile:

Very cheap, perpetual license, and comes with a wide range of common features.

Nachteile:

Because raising issues is a very frequent task, I find it not very convenient, especially when I didn't find shortcut keys.

Aparanji
Qa lead
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Bugzilla is awesome

4,0 vor 8 Jahren

Kommentare: I am using this tool from past five years and I love it