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Über Upland PSA

Cloud- und workflow-basierte Lösung, die entwickelt wurde, um die Bedürfnisse moderner Diensleistungsunternehmen zu erfüllen.

Erfahre mehr über Upland PSA

Vorteile:

The thing that I most like about Upland PSA is that it is a Great tool to easy manager your projects financials.

Nachteile:

For employee time keeping, the use of the application is easy but still has limitations in terms of approving hours or seeing individual payroll information such as vacation, sick balances.

Bewertungen zu Upland PSA

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
4,1
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,5/10

Upland PSA hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 20 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (20)

Muhammad
Muhammad
Project Manager in Pakistan
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Upland PSA best tool to manager Financials

5,0 vor 3 Jahren

Kommentare: Had amazing experience using this tool and will recomend it to other people as well.

Vorteile:

the thing that I most like about Upland PSA is that it is a Great tool to easy manager your projects financials.

Nachteile:

Reporting option is kind of hard to figure out by a new user.

Antwort von Upland Software

vor 3 Jahren

Hi Muhammed! Thanks so much for your review. It's so important to keep a close eye on project financials. We're happy you can do that so easily in Upland PSA! We'll take your feedback about reporting back to our product team. Feel free to contact us if need any support with reports. Thanks again, Muhammed!

Crystal
Controller in USA
Informationsdienst, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A PSA with a LOT of capabilities!

5,0 vor 3 Jahren

Vorteile:

We absolutely love the project module including the project plan, budget, forecast, and resource management. This PSA had many of the tools we were looking for when we selected it!

Nachteile:

Upland can be tricky in the setup - you have to get everything setup just right to make sure it's working. Also, it could be slightly more user friendly, but overall, it's a great resource for our team!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Would NOT recommend Tenrox

3,0 vor 6 Jahren

Kommentare: I would not recommend tenrox as a project management tool for companies. There are so many more modern companies that can accomplish the things that your company needs to get done and give you better customer service.

Vorteile:

I enjoy the combination of managing projects, being able to complete timesheets and also have PTO requests tracked in the system. It does make it easy to have it all in one place

Nachteile:

Tenrox has a lot of things to work on. It's slow (for my company), they are reluctant to make upgrades based on your needs and based on what package you get, you typically get low customer service. The system is very manual and in 2018, we need to have a more automated tool to get things done.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Our organization uses the software for project billing, employee time management and tracking.

5,0 vor 7 Jahren

Kommentare: The ease of use when entering hours for projects and employee time, makes it easy for all users regardless of skill level. The benefits of having knowledgeable personnel is a valuable asset to any organization.

Vorteile:

Very easy to use with full support if we run into any problems. The training provided to all users is 24/7 and very easy to understand. The admin is always available that is assigned to each account, giving undivided support and considered a valuable member of our team. The admin assigned to my team is available for all out weekly team calls providing answers to questions and quick follow up when needed. Very engaging staff.

Nachteile:

In terns of adding additional applications project management setup, it seems to be limited in terms of accessing. The available applications my not be accessible to everyone depending on the role in the organization. For employee time keeping, the use of the application is easy but still has limitations in terms of approving hours or seeing individual payroll information such as vacation, sick balances. This task is simply forwarded to Payroll so the functions seem to be duplicated on the internal payroll system in addition to entering in Tenrox.

Wasiullah
Wasiullah
Project Coordinator in Pakistan
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Upland PSA: The Perfect Project Management Tool

5,0 vor 3 Jahren

Kommentare: Overall I love using Upland PSA and I use it daily in my project management job.

Vorteile:

I really like using Upland PSA as it is an all in one project management tool from resource management to forecasting to invoicing.

Nachteile:

There is nothing I don't like about Upland PSA as it is the perfect software for project managers.

Bhargav
Digital Marketing Specialist in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very Effective Tool For Business Automation

5,0 vor 2 Jahren

Kommentare: It's a very good tool for projects management to get appropriate results in less time. I'm using this tool daily for my projects and tasks management.

Vorteile:

This software is best for projects management and making your business process easy. It provides all the features which helps you in your workflow and getting effective results. It's easy to use and time saving tool for handle multiple projects in same time.

Nachteile:

There is no disadvantage that I don't like about Upland PSA as it's a All in One tool for project management.

Jonathan
Business Decision Support Manager in USA
, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bumpy Start but We've Found Our Groove and Great Partner

4,0 vor 8 Jahren

Kommentare: We encountered some obstacles shortly after go-live that were unexpected, but the Tenrox team from support, services and development have really partnered with us to get everything working to meet our needs. Looking forward to further leveraging the tool through future software development.

Vorteile:

Focused on and geared to help run professional services businesses

Nachteile:

TPP is old, outdated, and not geared to meet the ever-changing business needs of today. Online Planner should resolve this.

Christopher
Developer in USA
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An OK system for time entry - kludgy for management

4,0 vor 6 Jahren

Kommentare: Time entry and time management for assignment of personnel to jobs

Vorteile:

The time entry and management is meant for consultants, with jobs available by name rather than project number

Nachteile:

It is difficult to extract information about time off and assignment for users. The reports are not user readable out of the box and have to be exported to Excel for further data manipulation which is a pain and should not be necessary.

Matthew
creative vvp in USA
Unterhaltungselektronik, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

horrible

1,0 vor 5 Jahren

Kommentare: Terrible.

Vorteile:

worst user interface ever. My whole company hates it. Openly rejects using it.

Nachteile:

absolutely nothing. so hard to understand.

Shannon
Resource Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tenrox leads with Customer Service

5,0 vor 8 Jahren

Kommentare: I've used Tenrox for a couple of years now through my job. Tenrox is an easy to use intuitive application that has enabled my organization to simplify our management of expense reporting and tracking timesheets.

Vorteile:

Im able to cut time spent on data entry and invoicing while accelerating my processes for invoicing and expense reporting.

Mounir
Mounir
Chief Customer Officer and SVP of Project and IT Management Solutions in Kanada
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp
5,0 vor 8 Jahren
Tyler
Kanada
Unternehmensberatung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Intuitive interface that our users found easy to adopt

5,0 vor 8 Jahren

Kommentare: This tool is flexible enough to function the way our organization does business. It has enabled us to better forecast expenses and resources with custom reports. In addition, project invoicing has been completely streamlined and we now have real-time access to invoice and budget data, which was lacking in our previous system

Vorteile:

The mobile app is easy to use and allows us to capture detailed timesheets while on the road

Jake
Developer in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Lots of features. Terrible interface.

1,0 vor 7 Jahren

Vorteile:

When you need software to do timekeeping, allocation tracking, utilization tracking and PTO tracking, Tenrox has you covered. Lots of features.

Nachteile:

Unfortunately the interface is absolutely terrible. It feels like the interface was top-of-the-line maybe back in 2004.... It's just a big jumbled mess.

Brad
Senior Test Engineer in UK
Glücksspiel & Casinos, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simple software for tracking timesheets at work

4,0 vor 4 Jahren

Kommentare: The important thing is Tenrox does the job quickly and with little hassle after things are set up and added to your timesheet, letting you get back to the important tasks of the day.

Vorteile:

Tenrox is a fairly easy to use piece of software that, when set up, can be updated in seconds to add to your work timesheets.

Nachteile:

It can sometimes be tricky adding projects / tasks to your personal timesheet collection. This could be due to how it is set up however.

Michael Holzapfel, IT Manager
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Excellent PSA application

5,0 vor 11 Jahren

Kommentare: Our company has been using Tenrox for the past two and a half years. The application has been extremely useful in gathering information for the billing of clients, both internal and external. We've also been using the Resource Scheduling module for the past year, which combined with the time entry module, really gives a detailed actual vs estimated view of how our resources are utilized. Being able to schedule projects/jobs also gives us the added ability to produce hard numbers to justify additional headcount as work dictates. As with any time entry system, this really requires the buy-in of management to ensure data is entered and verified.

Vorteile:

The latest version includes a new, contemporary UI and increased compatibility with all the major browsers. LOADS of reporting options

Nachteile:

Some of the advanced functionality requires software plugins/add-ons. Would like to see this deprecated eventually.

Ryan
USA
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best well rounded PSA application

5,0 vor 8 Jahren

Kommentare: The team at Tenrox is great to work with and the recent improvements to the user interface make it a breeze to use. As one of the longest running leaders in this market I highly recommend people evaluating service solutions to take a look.

Vorteile:

Ease of use, ability to integrate to all our back office systems and the support from the services team.

Elaine
PMO
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Tenrox experience - TODO1 Services Inc

5,0 vor 11 Jahren

Kommentare: Tenrox is an easy to use tool for all type of role for our company. This tool is intuitive and does not require exhaustive training. Tenrox suite provide enough modules to manage projects, portfolios in terms of Hours, Cost, Billing and interact with other tools like SalesForce or Quickbook to make easy the information exchange among them. TPP tool requires improvements because present frequent bugs that make project managers plan tracking difficult to manage and publish to Tenrox. Overall TODO1 Services is satisfied with the tool because help to automate projects planning ad controlling process across the organization participant roles/users providing accurate and online data and reports.

Robert
Consultant in Kanada
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great PSA software that is easy to use

5,0 vor 8 Jahren

Kommentare: Great PSA tool. There are many features and functionality that allows me to work with clients to help track resources, costs, and expenses. The tool is easy to use compared to most others in the market. It's definitely worth checking out.

Vorteile:

Ease of use - Able to quickly learn the different functionality and features and use the tool without much difficulty.

Heather
Director of Marketing, Project Management & IT Solutions
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp
5,0 vor 6 Jahren
James
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Always a first class service

5,0 vor 8 Jahren

Kommentare: From the initial implementation right through to BAU support and routine upgrades, Upland's Tenrox has been ideal for our organisation.