Less Annoying CRM Erfahrungen

Simple and pleasant

Kommentare: Less Annoying CRM was recommended to me years ago when I was trying to get the company I was working for to start using a CRM. After playing around with the free trial I recognized what a fantastic tool it was! The ability to link tasks and appointments to contacts and customize pipelines revitalized my workflow. Logging interactions with clients and contacts in the CRM meant no more emailing back and forth with our small team, the information was there if anyone wanted it.

Vorteile:

- The ability to link contacts to appointments and tasks made it easy to navigate to the information I needed. - The dashboard gives a clear (and customizable) overview of what's on the horizon - It was simple to set up and understand, very intuitive! - It was easy to import contacts from MailChimp. - It was easy, and so helpful, to link it to my Google calendar. - Being able to log emails to the contacts via bcc made it easy to gather all relevant information in one place.

Nachteile:

- I received some exported data from Less Annoying CRM and it was all jumbled into thin columns. This could have been some default setting from the sender though.

I highly recommend LACRM

Kommentare: customer service with LACRM is excellent. Anytime you have a question they are very prompt to respond and a great positive attitude!

Vorteile:

LACRM is very user friendly and easy to customize the fields that you need

Nachteile:

no cons. The only feature that I would love to see in the future would be the capability to make calls from the crm

Fantastic CRM to Get Your Business measuring Something

Kommentare: I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying. Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going. It is a good place to share calendars as well. For the money - it is a great solution and very easy to buy use and get support with. The couple of times when I have required support, it is very simple to speak with someone or get video's backfrom Less Annoying CRM support showing how to do virtually anythin that can be done.

Vorteile:

Simple - Ease of Use - Training - Email integration - Support all well done.

Nachteile:

Not great at setting up my templates for importing- It will not save any templates. If you want the CRM to do any of the steps of the sales process then this is not the software for you. It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured

Best CRM Value Ever!

Kommentare: Best customer service on the planet. Super nice. Always quick to respond. I'd hire any of the team members I've worked with for my company in the blink of any eye!

Vorteile:

Great value. Nothing compares in price, value, and service!

Nachteile:

Could use more tools, but what the offer is great!

Flexible, modifiable system for people/companies that do more than sales

Kommentare: LACRM's become not only my main CRM for our company but also a little bit of a project management and to-do tracking system. It's been handy for helping to prioritize work.

Vorteile:

I've found LACRM to be very flexible and easy to set up for our my own needs that exist beyond sales and fundraising. Previously found other CRMs to be fantastic for one type of workflow but not for others, or that the CRM tried to do everything and just turned into a big mess. LACRM strikes a balance between a number of extremes to make a very usable product.

Nachteile:

Not a dislike, but many integrations come only through Zapier. Just represents a little extra work to get systems to play with one another.

LACRM REVIEW

Kommentare: CANT SPEAK HIGHLY ENOUGH OF THE CRM PROGRAM AND THE TECH SUPPORT IS AMAZING. HAVE REFERRED THEM OUT TO MULTIPLE COMPANIES TOO.

Vorteile:

EASE OF USE AND TECH SUPPORT IS AMAZING. MOST CRMS ARE VERY DIFFICULT TO USE WITH TONS OF BELLS AND WHISTLES THAT ARE NOT NEEDED JUST COMPLICATE THINGS. THIS WORKS PERFECT FOR OUR BUSINESS

Nachteile:

CANT REALLY COME UP WITH ANY NEGATIVES. THEY WERE AS GOOD AS THEY ADVERTISED FROM DAY 1.

Truly less annoying

Kommentare: A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity.

Vorteile:

It's actually less annoying than any other CRM I've tried. It lets me keep track of my activity and clients without adding a lot of steps to my workflow and getting in the way of productivity.

Nachteile:

There could be more 3rd party integrations.

Easiest CRM to setup I've seen

Kommentare: It's been great. Pretty much everything we've ever asked for has eventually made it into LACRM, or they have had a viable work around that we were able to implement. We're about to try working with the API and getting LACRM to talk to our tracking software which DOES do pricing. We had hoped to only pay for one subscription to "do it all", but LACRM is inexpensive on a per person basis and the tracking software we use is only slightly more expensive.

Vorteile:

At a previous employer we used LACRM. I had only ever used Salesforce and ACT prior to that point. Salesforce is far too structured and ACT hasn't changed much since the DOS days. The support from the people at LARCM is beyond exceptional.

Nachteile:

WELL, lists have just been enabled in beta so that's no longer on the list. I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. It would be great if a customer could look at a form and select "transfer data from an old computer to a new one" which we charge $250 to do plus tax at 8.25% and they would know what it was going to cost before they even came in.

Simple to learn and use

Vorteile:

Less Annoying CRM is so simple to learn and use. I've used it since I set up my business in 2011 and have never considered replacing it.

Nachteile:

It meets my needs perfectly in every way

Less Annoying - Easy to use and great tool!

Kommentare: You can't beat the price and the tool is a key part of our every day business! We wouldn't be able to work as efficiently as we do without it.

Vorteile:

I love how easy it is to keep detailed notes under each contact. I can upload customer invoices, sketches,

Nachteile:

I wasn't a big fan of the older layout. Big fan of the update!

Much less annoying

Kommentare: This is the first product in years that seems to offer genuine, responsive, human support.
I feel like the LACRM team is on our side. Very happy.

Vorteile:

I really do find this CRM less annoying than others I have tried. Our business is recruiting support for professionals and business people. LACRM has a great system for tracking and organising all our contacts and defining the relationships between them. The customer service is highly responsive, and when they can't do something I want, they just admit it so I can move on and find another solution.

Nachteile:

1. I baulk at doubling my expenditure to enable one employee to access the CRM. 2. I want a visual way to see at a glance what events and tasks are coming up, and I don't believe I can get this from LACRM, so I am still creating Excel spreadsheets

Best CRM I've found!

Kommentare: My overall experience has been wonderful. I credit LACRM with helping me sign seven clients in two weeks because I was able to track where everyone was in the sales funnel, track the conversations, plan, etc. I swear by LACRM and have been promoting it to whoever I know needs or uses a CRM.

Vorteile:

What I like most about LACRM is not only its ease of use but its intuitive feel in customizing features. The customer service is top-notch, too. Easy to get a hold of and thrilled it's US-based.

Nachteile:

There hasn't really been a con for me yet with LACRM. I guess the only thing that could improve the software would be a timer feature so I can track how long it takes me to do the various tasks so I can break down how much I'm making an hour (I charge by project) and make better pricing decisions in my marketing.

Absolute best small business CRM

Kommentare: I am pleased with the complete package of the software, the training videos, customer service and pricing. You provide a big bang for the cost.

Vorteile:

The CRM lives up to its name. It is less annoying! I’ve seen very expensive CRM systems that are so difficult to use that they don’t get used and therefore is not an effective tool.

Nachteile:

I would like to have the email integration more seamless and have an easier way to capture text message communication with the contact manager.

Sensible and gets the job done

Kommentare: It has been so easy to use and work with the product representatives that there has not been any negative or horror story. The experience has been great and it has provided exactly what we have needed. One especially important and useful feature is the ability to email into a client record from an external email client system simply by including the appropriate assigned email address for our company's database as an addressee on a message. That way, those communications get added to a client record as the system recognizes instantly what record to associate it with and who the sender is and who the receiver is.

Vorteile:

For any small enterprise to recognize the importance of simply keeping track of people (clients) and being able to find them and associate information with them without a lot of hassle or a steep learning curve, this is an excellent choice. Learning it was easy, importing existing clients in was a breeze, and customizing it is straightforward.

Nachteile:

Anything felt lacking has been reported to our representatives at the company and they have always taken every bit of input seriously, either (1) understanding and explaining or recommending a better or an alternative way to accomplish the objective, or admitting that something was not possible, (2) adding it to or confirming it is on an existing timeline for revision, or (3) demonstrating how to perform the task if it wasn't already visible or obvious in the current version. Although not a pressing current issue, one item that needed improvement was clear separation and labeling of each individually different email address when importing data (not allowing separate fields for standard differentiation of "work," "personal," or "other" email address for an individual, while it seemed to be possible for phone numbers.

Great value, awesome support

Kommentare: We're a income tax services company, providing both income tax preparation and problem resolution. Keeping track of 1,500 clients can be daunting, especially during tax filing season, and LACRM lets us keep track of all that and pass tasks between team members.

Vorteile:

LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched my own company, I knew I needed a flexible CRM that wouldn't get in my way or be too onerous to keep up to date. LACRM doesn't try to do too much and has minimal preconceived notions of how it should be used. Customer support team is very friendly, very responsive, and super helpful. Integrations with Zapier and Mailchimp are very useful.

Nachteile:

I have minor quibbles only. Zapier support is great but could be stronger; I've had to resort to some workarounds to achieve what I've wanted. Cosmetically, LACRM is focused on B2B use, grouping clients into Companies. As my client base is primarily individuals and families, I've used Companies as Households. Task (To Do) management is acceptable, but it's easier than I'd like for work items to fall off the radar so it sometimes takes manual effort on my part to keep things in focus. I'd like to see more integration between pipelines, tasks, and calendar items. I also wish there were native phone apps for mobile use; accessing on the mobile web is doable but slow.

Finally a pragmatic CRM for the Solopreneur that doesn't swallow your life!

Kommentare: I'd like an automated birthday message I created I could send out for a year that would go to the names and a second for the spouse. I'd like to see reporting from my drip campaign w/o going into Mail Chimp (I have a campaign when someone send in a card, after I make the first call, if no response, I drip mail them). I'd like to on a person by person basis if someone has opened my newsletter. Let me repeat, this a damn good software, easy to use, functional, super inexpensive. Perhaps they could build additional tools to cobble on: LessAnnoyingLeadPages, LessAnnoyingMailChimp, LessAnnoyingSocialMedia. Regardless, LACRM works well.

Vorteile:

Great customer support, quick response to emails, even on the weekends sometimes, that I never got from big CRMs. Integrates well w/ Mail Chimp, unbeatable price, easy to upload docs, set reminders, and integrate w/ google calendar. Super easy to customize and create drop downs. The downside w/ most CRM's is the learning curve and the commitment one must give to understand and make the software usable. LACRM is the first I have used (Properworks, SalesForce, Zoho, Insightly, Podio, Infusionsoft) where a knuckle head luddite can make it work w/o taking all my time away from the revenue producing activity time. There other softwares clearly have value, but for the solopreneur with an established book business trying to squeeze new revenue, you can be up and running much more quickly. I have hired a VA to set up my drip campaigns and and to push out my newsletter via Mailchimp. I know there is more value to be gained from using the software, but most of us will over invest energy instead of focusing on revenue producing activity (talking to clients, asking for referrals, prospecting). This is a great piece of software for the average Mo Insurance Broker, and that's me.

Nachteile:

You get what you pay for so you have to customize it yourself and you will make mistakes, nothing irreversible. I'd like the software to be in app form for IOS, not log in. Would be nice if it would do auto birthday reminders, for customer/prospect and for their spouses.

Great Product!

Kommentare: I would recommend this product to almost any small to medium-sized business.

Vorteile:

Less Annoying CRM's value is incredible and it's product capabilities and ease-of-use are excellent.

Nachteile:

As our CRM instance has become more and more populated with contacts, we have noticed that the system has begun slowing down, which causes some productivity loss.

The Easiest Application to Implement and Run in my Business

Kommentare: I needed a CRM to keep track of my recruiting clients, candidates, prospects, and contacts. I needed a method to keep all the notes, history, email, documents, and so forth with each contact. I needed to keep track of my tasks and follow-ups for each contact. I needed to put contacts into groups or lists. I needed a sales funnel. And I needed this with the minimal amount of effort. LACRM came through on everything.

Vorteile:

I selected LACRM for the ease of implementation and use. As a small business, the time it takes to implement, learn, and use applications can be a real drain on the business. I view any new application with dread, for the effort necessary to implement it and get it going. But LACRM turned out to be a joy. It was the easiest and fastest implementation of a business app I have ever encountered. It has a wonderful user interface, totally within the browser with no need for a downloaded app. The data is maintained in the cloud without any effort on my part. It is very fast and responsive, and has all the capabilities I need. It has a series of short video tutorials that are effective and correct. You can watch a video and learn and use its features in minutes. And it works flawlessly.

Nachteile:

The product is very easy to use, and supports all my business processes. I would like it to be able to automatically enter single contacts with their data from LinkedIn profiles. That way I could enter a LinkedIn contact that I am viewing with a single click, instead of copying the fields one at a time by hand. I can enter bulk contacts downloaded from LinkedIn in an automated way.

Best CRM I've come accross out of many

Kommentare: I'd tell anyone I know to go for it, it's that good, and seems to be getting better all the time. I also know that I've only begun to use a lot of it and am looking forward to using more. I know it will help me and make my life easier the more I take time to learn about its capabilities.

Vorteile:

I have used many CRM's personally for my business and also in my corporate work, meaning I've had some very expensive options at my disposal. This is by far the easiest, most intuitive and portable for a mobile setting. I am very impressed with their level of customer support also. I just get the feeling they are out there hustling just like I am and treating me with customer care and modeling service as I try to do the same with my leads. Recommend this to anyone, glad I stumbled upon a US News and World Report that said it was among the best out there, because after using it now for years in multiple career stops I agree!

Nachteile:

Just keep making the mobile quicker, more intuitive. Make an Ipad version that rocks, and and Iphone version that does, too. I think your offerings now are just fine, but I always like it getting sleeker and more easy to use, or maybe AI learning what I want to do and adjusting to my style, etc.

Great CRM

Vorteile:

Super simple, yet robust and quite powerful. Create a contact, add opportunity, tasks, project, notes very quickly all within the same quick popup menu, which has it's own keyboard shortcut by the way. So no cycling between menus to accomplish this. A very powerful calendar that syncs perfectly with google calendar. Custom forms for each pipeline. Pipelines themselves are customizable and can be tailored to your needs whether it's a lead pipeline, opportunity pipeline, project pipeline, warranty pipeline - you name it. Most CRMs have pipelines that are tailored to "closing deals" or "tracking leads" which only applies to certain types of businesses. LACRM does that part better. The way your pipeline reports can be sorted and filtered is very nice and it easy to set or change the default filter and sorting on the fly. It has some keyboard shortcuts, though I'd like to see more customizable options for this.

Nachteile:

No mobile app, though the web app does work, it's a little slow. Things could be streamlined with through the use of a well made app. Limited view options of your pipelines. You can't drag and drop an item into the next stage, or click a quick button to move it to the next stage. You need to click on the item and access the stage through a drop down list. Not a big deal but a little slower than you might want. The biggest con for me is the lack of reports and analytics. It's important to be able to see reports on how your business has been performing.

BEST TASK, PROJECT MGMT & CLIENT CRM THAT YOU ARE NOT USING!

Kommentare: No learning curve, so my team dug right in = Productivity.
The team loves it = Means they use it = Tasks and Events are getting handled more effectively.
Using the CRM part to keep track of all clients, reps, and vendors = all in one place = gained efficiency.
Easy to CC emails and PDF's, other Docs right into client and reps files and immediately create quick tasks or events for follow-up = Nothing is falling through the cracks.
Every day, the agenda is emailed to each user = Your task list for the day.
Calendar feature is very dynamic. The only thing this CRM doesn't do is my laundry, seriously!

Vorteile:

It's crazy how many apps there are that do the same thing, and I've tried about 20 in this category. I LOVE this CRM! LACRM BEST PRACTICES: 1. Intuitive & Ease of Use = NO, I mean NO learning curve! 2. Exciting to use b/c I don't feel bogged down with 100 features to stare at that I don't need. 3. Free 30 Days. The least expensive app on the market. GREAT for individual entrepreneurs, small biz to med biz that aren't looking for a million features. If you are the kind of biz or management that wants your ppl to spend 60 days learning, then 2 hours a day using instead of doing their job b/c you're so tied up in being a manager -- go to something else, you won't like this. And tell your co-workers I feel sorry for them! Personally, we love it that this is mastered under 20 minutes, and we keep it up on the destops all day -- avail when we need it --but not a slave to it (looking at you Infusionsoft and Sales Force!)

Nachteile:

Their strength is the only reason to go 4 stars here. But let's be clear -- it's all about perspective. There are a couple things I wish the task list would do, but in speaking with LACRM, they said they are rolling them out soon. (Can't beat the customer service - damn these people are friendly! I wish my family were this nice, LOL.) I'm begging them to white label the product -- my sales reps could sell it like crazy!

Low-cost, highly effective, amazing customer support

Kommentare: I was concerned that low budget would mean low quality. My business may be on a budget, but it is not low quality, and it's the same with Less Annoying CRM. It's great value for the reasonable cost and I'm grateful for that. It's my first CRM, and I'm feeling no need or desire for anything else. Some of the customer and our first rep, who got us started so well that we didn't call back and I can't remember that person's name. They were all great.

Vorteile:

If you don't reach customer service immediately, they'll call you right back. They're never trying to hustle you out of the way...they're truly putting themselves in your place and problem-solving to help you succeed. This program is great value for the money, with great customer service and friendly one-on-one help that is second to none. Also, I am a very small fish as far as customers go, paying the lowest amount, but when I called and left a message this morning, LACRM's not only called back and left a message, but sent an email, too, saying she was sorry she missed my call and that if I preferred email, she'd answer that way as well.

Nachteile:

I wish I could save my email templates here, but it integrates well with Gmail and that works well for us, so it's not a big problem.;

From the mountaintops!

Kommentare: I came to LACRM via being a Forever ambassador, you can probably tell by now I love LACRM - even enough to offer suggestions about considering being in the photography world too - and where I expected my initial contact to go into some database or something, a real person responded and was genuinely interested in my feedback. THAT alone blew my mind! It further cemented my new loyalty.

Vorteile:

I am so glad LACRM was recommended to me. The ease of using it doesn't make me feel like I need a degree to understand and use it so I got started fast; the no-contract option makes it a breeze to say yes without feeling the burden of long-term commitment if something unforeseen happens; compared to other programs I've used LACRM is so customizable to my unique business and offerings. I was recommending LACRM in my communities even while I was still on the trial. Customer service is real people too, refreshing! And the dashboard I can leave open all day, love the 30 min texts I set up to remind me of appointments. I'm a visual person so seeing the dashboard and customizing it has been so helpful.

Nachteile:

I know an app is in future plans, otherwise, there's really nothing I've found that I don't like.

LACRM - FANTASTIC

Vorteile:

Everything about this CRM is exactly as they say LESS ANNOYING. I have used a few CRM's in the past and the ease of the contact management, linking emails to contacts, reminders and calendar events on LACRM leaves a lot of these others behind.

Nachteile:

The only con i have is that i cannot link my contacts directly to my Apple devices but that will not hinder me in using this CRM as it is THAT good.

Simply the best CRM for small businesses

Kommentare: Wonderful. Setting up a small consultancy business is stressful, LACRM makes the somewhat tedious elements of databasing, contact archiving, structuring tasks and initiating pipelines effortless. My emails go to the relevant contact notes, my fully integrated google calendar becomes central to planning, not an afterthought. The LACRM team have their own Youtube tutorial series. Perfectly executed instructions on how to use a brilliantly simple bit of software. Excellent customer service too.

Vorteile:

The layout is flexible and counter-intuitive, making it highly user friendly. The click and drag mechanic makes it very easy to use. The ability to build your own fields, data boxes and drop-downs makes this highly customisable. Ultimately, a CRM succeeds or fails by the user experience. I have used a handful of well-known CRM's over the last decade and this provides the best experience, with none of the shortcomings of more complex tools...and at a much lower price point.

Nachteile:

None. I really would struggle to come up with anything meaningful. Even the customer service is first class.