---
description: Detaillierte Informationen über Real-Time Labor Guide zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Real-Time Labor Guide Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [KFZ Werkstatt Software](/directory/20006/auto-repair/software) > [Real-Time Labor Guide](/software/118918/real-time-labor-guide)

# Real-Time Labor Guide

Canonical: https://www.capterra.com.de/software/118918/real-time-labor-guide

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/118918/real-time-labor-guide?page=2)

> Einfach zu bedienende Software für Kfz-Werkstätten, fast 50 Jahre im In- und Ausland hergestellte Autos und Schwerlaster.
> 
> Bewertung: **4.3/5** von 80 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Real-Time Labor Guide?

Die Kundschaft dieses Unternehmens ist auf jeder Ebene der Autoreparaturbranche tätig. Es sind kleine unabhängige Geschäfte, Händler und standortübergreifende Ketten. Sie verwenden die Software, um Kostenvoranschläge und Rechnungen für ihre Kundschaft zu generieren.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 80 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Dowell Systems
- **Gegründet**: 1989

## Gewerblicher Kontext

- **Startpreis**: 17,50 $
- **Preismodell**:  (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Amerikanische Jungferninseln, Kanada, Puerto Rico, Vereinigte Staaten

## Funktionen

- Arbeitslohntarife
- Berichterstattung und Statistik
- CRM
- Kundendienst-Historie
- Schätzung
- Verkaufspunkt POS

## Integrationen (6 insgesamt)

- 360 Payments
- Gmail
- Microsoft Outlook
- QuickBooks Online
- Yahoo Mail
- iCloud

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Telefon-Support
- Chat

## Category

- [KFZ Werkstatt Software](https://www.capterra.com.de/directory/20006/auto-repair/software)

## Alternativen

1. [ARI](https://www.capterra.com.de/software/201737/ari) — 4.6/5 (600 reviews)
2. [AutoLeap](https://www.capterra.com.de/software/216500/autoleap) — 4.8/5 (742 reviews)
3. [AutoRepair Cloud](https://www.capterra.com.de/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
4. [NAPA TRACS](https://www.capterra.com.de/software/61551/napa-tracs) — 4.2/5 (258 reviews)
5. [Shopmonkey](https://www.capterra.com.de/software/169022/shopmonkey) — 4.6/5 (263 reviews)

## Nutzerbewertungen

### "I USE THIS EVERYDAY." — 5.0/5

> **Sandy** | *26. Mai 2020* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: I really like how you can run reports, for labor, or techs, you can get a varierty of reports.
> 
> **Nachteile**: The thing I noticed if you get called away from the invoice program it will just log you out, and it does not always saved it.
> 
> Overall I love the program, I have used it for many many years now.

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### "Real time labor a must have for auto repair shops\!" — 5.0/5

> **Joe** | *8. Juni 2020* | Automotive | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I started my shop in 2013. I found it very easy to use also cost effective.
> 
> **Nachteile**: There were a few glitches along the way when I first started using it but real time iron those out I really have nothing negative to say about real time and their  product.
> 
> When I first open my shop in 2013 I did not really know what I was going to do about and invoicing system. It was Motors Chiltons etc, but being a sole proprietor it was too much of a monthly fee for me to sign up for. I was about to open my shop a week later and I really didn’t know what I was going to do then I stumbled upon real time labor it was a godsend\! Everybody has been so helpful at real time it’s easy to set up I highly recommend it for any shop owner. Thank you so much real time labor it would’ve been very difficult to start this business without you\! I’m coming up on my seventh year in business August and I am still using real time labor to this day\!

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### "Was great, now it's terrible\!\!" — 3.0/5

> **Ron** | *24. Oktober 2018* | Automotive | Empfehlungsbewertung: 2.0/10
> 
> **Vorteile**: It WAS extremely user friendly and easy to learn and use, now they have released an update and forced all users to use the "upgraded" version, which is actually a HUGE downgrade from a user-friendly perspective.  It is cheap, that is the only current Pro I can think of for the current system.  If they would let us revert back to the previous version, I would give it a 5 star in all categories.
> 
> **Nachteile**: Not user-friendly any more, complicated to navigate, requires extra steps to perform tasks that used to be simple.  The new upgrade they introduced is a massive downgrade from the original program, I will be looking for a new system.
> 
> I LIKED the reports and the fact it was easy to use and WAS very user friendly, the new "upgrade" makes it take longer to create tickets, find previous customers, find previous tickets, etc.  Overall the new system has convinced me to begin a new search for a reasonably priced mechanical software system, very frustrating as I was EXTREMELY pleased with it until the "upgrade".  All my guys that use it have asked me if we can switch back, I have contacted Real-Time but have yet to receive a response.  If we can't, I will be switching software again, and that is very frustrating.

-----

### "Small Business Owner" — 4.0/5

> **Jaimie** | *4. Juni 2020* | Automotive | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like the customization capabilities for invoicing. You are able to add your own daily usage and create an invoice that fits your needs. Adding your logo and personal touches is great, plus editing is a cinch.
> 
> **Nachteile**: The increments of time for the automotive industry could be better when you are making your own labor task as opposed to canned tasks. Plus price per unit prints out in 1/10 of a cent so it must be edited on line items.
> 
> I have been using the Real-Time Labor guide for years. I like it keeps my records so that i don't have a huge file or a lot of storage taken up. I use it daily for all my POS items and records including P \&amp; L, state tax and year end sales reports.

-----

### "Why not?" — 5.0/5

> **Mike** | *26. Mai 2020* | Automotive | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Its very user friendly and pretty straight forward, but i might be bit tech savy over most\!
> 
> **Nachteile**: As we proceed forward as we all know technology gets better, faster and cheaper as supply goes up. There are now competitors that offer a 3d screen of the parts area you are working on and suggested process and procedures at a much lesser price then Mitchelles or alldata. I would love to see Real Time step up to that\!\!
> 
> No complaints, just what I described above\!\!

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Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/118918/real-time-labor-guide?page=2)

## Links

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